Firefox is hanging after trying to update Adobe Flash. I can't fix it as long as Firefox is open, but I'm unable to close it-menu bar won't even appear.

In the process of updating Adobe Flash, Firefox froze. It registers as being open, and none of the fixes I've tried will work as long as it's open, but I can't close it. Even when I click on the Firefox icon, the Firefox menu bar doesn't appear. No Firefox window appears.

Good advice - I'll keep that in mind. Thanks

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Trying to update adobe flash, keep getting 'quit dashboard client'. Everytime I try to, it pops back up. Even after going to activity monitor and force quitting. What is it and how can I quit it so I can install this update??

Trying to update adobe flash, keep getting 'quit dashboard client'. Everytime I try to, it pops back up. Even after going to activity monitor and force quitting. What is it and how can I quit it so I can install this update??

Restart the computer from Apple menu.
When restart dialog box appears, uncheck the box beside
"Reopen windows when logging back in".

Trying to update adobe flash player and it keeps saying "Quit Firefox" but I did.

trying to update adobe flash player on firefox and it keeps saying "Quit Firefox" but I did.

Hello,
Welcome to Adobe Forums.
Do you have a MAC or Windows ?
For Windows, you can launch Windows Task Manager and go to Processes Tab, kill "Firefox.exe"
For MAC, you can launch Activity Monitor and Force Quit "Firefox"
Thanks,
Vikram

I just changed my Adobe password and now I am trying to update Adobe flash player - it calls for a password - I just updated it - I use it again to install and it fails ??? What gives?

I just changed my Adobe password and now I am trying to update Adobe flash player - it calls for a password - I just updated it - I use it again to install and it fails ??? What gives?

Hi,
Please see What userid & password do I need to install Flash Player?.
Maria

Tried to download adobe flash several times on our new Mac and it will not open in any internet sites that we have tried.

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test to see if it's installed, Flash Player Help

I am trying to update Adobe Flash. When I download the update there's an error message that says there is no documents in the file. It's only downloading 1.2MB or 15MB. I get the same message when I try to download the Uninstaller (which is the solutio

I don't seem to be able to download the Install or Uninstall for Adobe Flash. Flash won't play because it's not up to date. I have checked system preferences and they are correct. What can I do to update Adobe Flash?
Thx.

[discussion moved to Using Flash Player forum]

DdI am unable to access firefox or thunderbird after trying to update firefox

I tried to update firefox and both my firefox and thunderbird are not accessable any more. I tried to delete them and start over with no success. I get a widdow saying I must reboot to delete a prior version of firefox and when I click it that is the end. now I can not access my e-mail to get information from mozilla.

hello arbenny, this is an old homepage that wasn't maintained after firefox 4, but it was still hosted by google for the time the search contract between google and mozilla was in place, which is now no longer the case.
the new default homepage that firefox uses now is '''about:home''', which you can set like described at [[How to set the home page]]

Endless loading after trying to update Adobe Exchange in Photoshop CC

Hi,
When I open Window > Extensions > Adobe Exchange, I cannot use it becouse it asks me to update. When I click yes it starts downloading and installing and popups a dialogue box saying "Adobe Extension Manager is required to install this extension. Do you want to launch Extension Manager now?".
If I click yes, there appears an endlessly spinning circle in the Adobe Exchange Window. And that's it.
All CC programs are up to date. The Adobe Extension Manager is installed and can be opened manually from the start menu.
I did the same procedure in Fireworks without any problem.
Can anyone please tell me what to do so I can install plugins in Photoshop?
Thanks in Advance,
Roeland
Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16265 MB
Free memory: 11025 MB
Memory available to Photoshop: 14609 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2108
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Intel(R) HD Graphics 2000"
gpu[0].RendererID=258
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.17.10.2932"
gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32"
gpu[0].DriverDate="20121212000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLSupported=0
gpu[0].CUDASupported=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 9.17.10.2932"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
Serial number: 90970778960516965976
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\ROELAN~1.BIC\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 111,2G, 44,1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/07/14-12:09:50   79.543790   79.543790
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484
   AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786
   AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481
   adobe_caps.dll   Adobe CAPS   7,0,0,21
   AGM.dll   AGM 2013/07/14-12:09:50   79.543790   79.543790
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll   ARE 2013/07/14-12:09:50   79.543790   79.543790
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/07/14-12:09:50   79.543790   79.543790
   BIBUtils.dll   BIBUtils 2013/07/14-12:09:50   79.543790   79.543790
   boost_date_time.dll   DVA Product   7.0.0
   boost_signals.dll   DVA Product   7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/07/14-12:09:50   79.543790   79.543790
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll   IMSLib DLL   7.0.0.116
   JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   2.1.2.1785
   mediacoreif.dll   DVA Product   7.0.0
   MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   PatchMatch.dll   PatchMatch 2013/06/11-12:08:08   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll   Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34
   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
   SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.1.2 (14.1.2 x001)
   Accented Edges 14.1.2
   Adaptive Wide Angle 14.1.2
   Angled Strokes 14.1.2
   Average 14.1.2 (14.1.2 x001)
   Bas Relief 14.1.2
   BMP 14.1.2
   Camera Raw 8.3
   Camera Raw Filter 8.3
   Chalk & Charcoal 14.1.2
   Charcoal 14.1.2
   Chrome 14.1.2
   Cineon 14.1.2 (14.1.2 x001)
   Clouds 14.1.2 (14.1.2 x001)
   Collada 14.1.2 (14.1.2 x001)
   Color Halftone 14.1.2
   Colored Pencil 14.1.2
   CompuServe GIF 14.1.2
   Conté Crayon 14.1.2
   Craquelure 14.1.2
   Crop and Straighten Photos 14.1.2 (14.1.2 x001)
   Crop and Straighten Photos Filter 14.1.2
   Crosshatch 14.1.2
   Crystallize 14.1.2
   Cutout 14.1.2
   Dark Strokes 14.1.2
   De-Interlace 14.1.2
   Dicom 14.1.2
   Difference Clouds 14.1.2 (14.1.2 x001)
   Diffuse Glow 14.1.2
   Displace 14.1.2
   Dry Brush 14.1.2
   Eazel Acquire 14.1.2 (14.1.2 x001)
   Embed Watermark 4.0
   Entropy 14.1.2 (14.1.2 x001)
   Extrude 14.1.2
   FastCore Routines 14.1.2 (14.1.2 x001)
   Fibers 14.1.2
   Film Grain 14.1.2
   Filter Gallery 14.1.2
   Flash 3D 14.1.2 (14.1.2 x001)
   Fresco 14.1.2
   Glass 14.1.2
   Glowing Edges 14.1.2
   Google Earth 4 14.1.2 (14.1.2 x001)
   Grain 14.1.2
   Graphic Pen 14.1.2
   Halftone Pattern 14.1.2
   HDRMergeUI 14.1.2
   IFF Format 14.1.2
   Ink Outlines 14.1.2
   JPEG 2000 14.1.2
   Kurtosis 14.1.2 (14.1.2 x001)
   Lens Blur 14.1.2
   Lens Correction 14.1.2
   Lens Flare 14.1.2
   Liquify 14.1.2
   Matlab Operation 14.1.2 (14.1.2 x001)
   Maximum 14.1.2 (14.1.2 x001)
   Mean 14.1.2 (14.1.2 x001)
   Measurement Core 14.1.2 (14.1.2 x001)
   Median 14.1.2 (14.1.2 x001)
   Mezzotint 14.1.2
   Minimum 14.1.2 (14.1.2 x001)
   MMXCore Routines 14.1.2 (14.1.2 x001)
   Mosaic Tiles 14.1.2
   Multiprocessor Support 14.1.2 (14.1.2 x001)
   Neon Glow 14.1.2
   Note Paper 14.1.2
   NTSC Colors 14.1.2 (14.1.2 x001)
   Ocean Ripple 14.1.2
   Oil Paint 14.1.2
   OpenEXR 14.1.2
   Paint Daubs 14.1.2
   Palette Knife 14.1.2
   Patchwork 14.1.2
   Paths to Illustrator 14.1.2
   PCX 14.1.2 (14.1.2 x001)
   Photocopy 14.1.2
   Photoshop 3D Engine 14.1.2 (14.1.2 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.1.2 (14.1.2 x001)
   Pinch 14.1.2
   Pixar 14.1.2 (14.1.2 x001)
   Plaster 14.1.2
   Plastic Wrap 14.1.2
   PNG 14.1.2
   Pointillize 14.1.2
   Polar Coordinates 14.1.2
   Portable Bit Map 14.1.2 (14.1.2 x001)
   Poster Edges 14.1.2
   Radial Blur 14.1.2
   Radiance 14.1.2 (14.1.2 x001)
   Range 14.1.2 (14.1.2 x001)
   Read Watermark 4.0
   Reticulation 14.1.2
   Ripple 14.1.2
   Rough Pastels 14.1.2
   Save for Web 14.1.2
   ScriptingSupport 14.1.2
   Shake Reduction 14.1.2
   Shear 14.1.2
   Skewness 14.1.2 (14.1.2 x001)
   Smart Blur 14.1.2
   Smudge Stick 14.1.2
   Solarize 14.1.2 (14.1.2 x001)
   Spatter 14.1.2
   Spherize 14.1.2
   Sponge 14.1.2
   Sprayed Strokes 14.1.2
   Stained Glass 14.1.2
   Stamp 14.1.2
   Standard Deviation 14.1.2 (14.1.2 x001)
   STL 14.1.2 (14.1.2 x001)
   Sumi-e 14.1.2
   Summation 14.1.2 (14.1.2 x001)
   Targa 14.1.2
   Texturizer 14.1.2
   Tiles 14.1.2
   Torn Edges 14.1.2
   Twirl 14.1.2
   Underpainting 14.1.2
   Vanishing Point 14.1.2
   Variance 14.1.2 (14.1.2 x001)
   Variations 14.1.2 (14.1.2 x001)
   Water Paper 14.1.2
   Watercolor 14.1.2
   Wave 14.1.2
   Wavefront|OBJ 14.1.2 (14.1.2 x001)
   WIA Support 14.1.2 (14.1.2 x001)
   Wind 14.1.2
   Wireless Bitmap 14.1.2 (14.1.2 x001)
   ZigZag 14.1.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

Remove the EM database file as described here:
https://forums.adobe.com/thread/1517855?q=guideguide
It worked for me!

Trying to update Adobe Flash Player: 'update' seems to be OUT of date

I've been trying to download updated version of Adobe Flash Player over & over again for over two hours. The only available version reads 'updated April 19, 2013' and does not work - I am still seeing "blocked plug-in" everywhere there should be a video playing. How do I find and download the most up to date version? (If this IS the most up to date version, what is the problem?)
What does this thing want??!!!?!

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.
1. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
2. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
3. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
4. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
5. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
6. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Why when installing Adobe Acrobat XI Pro do I recieve install error 1328 ? Does same when trying to updateas well. How can I fix this?

Why when installing Adobe Acrobat XI Pro do I recieve install error 1328 ? Does same when trying to update as well. How can I fix this?

Moving this discussion to the Acrobat Installation & Update Issues forum.

Firefox keeps asking for me to update adobe flash every 2 days to play items in facebook it is now getting rediculouse why?

nearly every 2 days on facebook whilst using The latest firefox i get the message that i need to update my adobe flash player, upon checking i find it want to update it to the same version i already have installed, i have checked for viruses and malware and numerouse other things but there is nothing on my system.
Why does it just keep on crashing? is it you or is it adobe

You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Trying to update Adobe Flash to 11.7.700.169

I need to update my flash player. When I download I get a dialog box that says "only a single instance of this application can run". What do I need to uninstall it first? Never had a problem before...I am running Firefox 20.0.1

Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

I am trying to download adobe flash player and it says I have to disable Firefox? If I do how do I do it and why do I have to disabe firefox

cannot download adobe flash player on firefox it says i need to disable firefox first? If i have to disable how do i do it.

Download and installation are two separate steps. The Adobe Flash '''installation''' procedure requires that Firefox be closed before installing Flash.
orange Firefox button > '''''Exit''''' or File > Exit to close Firefox. Then wait a minute or so before starting to install Flash.

After loading, why does adobe flash not show up in add on manager - using firefox 5.0

Loaded adobe flash 10.3.181.34 and it worked fine. However, it does not show up in Firefox add-on manager - using Firefox version 5.0. Running win xp pro sp-3

shows up as shockwave not flash

Firefox was hanging after the new update, so I followed the troubleshooting tip re: compatibility. Now it won't open at all. Please help!

I can't access Firefox at all. I tried opening OPTIONS but that hangs too.

Do you have a PowerPC processor or an Intel processor?
Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.
*http://www.mozilla.org/firefox/15.0/system-requirements/
*https://support.mozilla.org/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
You can find the latest Firefox 3.6.x release in all languages and for all Operating Systems here:
*Firefox 3.6.28: http://www.mozilla.org/en-US/firefox/all-older.html

Firefox is hanging after trying to update Adobe Flash. I can't fix it as long as Firefox is open, but I'm unable to close it-menu bar won't even appear.

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