Firefox is not creating crash reports even tho Submit Report is checked

I upgraded to Firefox 4 sometime late March, and it crashes regularly. Firefox last crashed regularly when the plugin container used by Digital Chocolate in Facebook crashed. I upgraded all the plugins, then upgraded Firefox. Now Firefox 4 crashes regularly while running SD in FB, signified by blurred vid & no mouse/keyboard, requiring hard reboot. And Firefox hasn't generated a crash report since Feb 4, 2011 even tho Submit Crash Report is checked

Im not sure about this. But I saw the crash report and it looked like JavaScript failure. You might want to try to update your Java at http://www.java.com
Thanks.
MJB
Firefox LiveChat Support

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My firefox always opens a crash report when I close it. Even if I have no tabs open and close firefox.

The Crash information is:
AdapterDeviceID: 95c4
AdapterVendorID: 1002
Add-ons: TFToolbarX@torrent-finder:1.2.6,{1de0de3c-0b5c-4f67-90c6-689623894991}:0.3,{9fb7d178-155a-4318-9173-1a8eaaea7fe4}:2.1.11,{B17C1C5A-04B1-11DB-9804-B622A1EF5492}:1.2.1,{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}:5.4,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.8,{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}:1.4.4,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.5,[email protected]:4.0.2,{1E73965B-8B48-48be-9C8D-68B920ABC1C4}:10.0.0.1410,avg@igeared:7.008.031.001,[email protected]:1.3.5
AvailableVirtualMemory: 3804364800
BuildID: 20110902133214
CrashTime: 1316851060
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315413340
Notes: AdapterVendorID: 1002, AdapterDeviceID: 95c4, AdapterDriverVersion: 8.872.0.0
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 452
StartupTime: 1316850895
SystemMemoryUsePercentage: 78
Theme: LavaFox_V1-Blue
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.com/en-US/questions/new?product=desktop&category=d2&search=My+firefox+always+opens+a+crash+report+when+I+close+it.+Even+if+I+have+no+tabs+open+and+close+firefox.&showform=1
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

Have a read of the rather complicated article
* [[firefox crashes]]
* and for anyone with firefox crashing before you can key in about:crashes see: http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
I note you have found bp-54df2ba6-de52-405d-9ccc-4dd272110924 have you any other recent crash signatures or crash IDs, the one you provide seems rather uncommon [https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=karasx2.dll%400x2535&reason_type=contains&date=09%2F24%2F2011%2001%3A44%3A07&range_value=1&range_unit=weeks&hang_type=any&process_type=any&do_query=1&signature=karasx2.dll%400x2535 [karasx2.dll%400x2535]]
Do you still get the problem in [[safe mode]] and with default themes, and all plugins disabled. Note common causes of crashes are malware, and versions of the software IDvault. (do you use IDvault ? - often provided by Comcast)

Firefox crashes when I click help troubleshoot information, and it's not sending crash reports.

Firefox crashes when I click help > troubleshoot information. It's also not sending crash reports. I really can't be any more specific or straightforward than I am being right now. I have reinstalled multiple times. I've tried the same thing in safe mode. Cache and history and cookies are cleared. Hardware Acceleration is disabled. All of it.

Computer's clean, and this is my second clean uninstall and re-install of Firefox tonight.
I'm not having this problem with Chrome.

Every 5-20 minutes firefox stalls (not full crash)

Windows 7, 6.0.2, http://i.imgur.com/qBmF9.jpg shows addons installed. issue has existed 2-3 weeks now. Firefox "stalls" (not a crash, just blue-circle, screen goes white, not responding) for approx 20 seconds, every 5-20 minutes. Sometimes random, sometimes seems to be triggered by opening new tabs, especially many new tabs. Does not happen in chrome, haven't tried IE. I had upload ping issues with my router, fixed them, problem persists. I can switch to other programs during the stalls, only firefox slows down. Any help?
Sorry for the terse writing, I wrote this in the question box before realizing there was a details box I would be given later on.

Other information - Sound will still play, such as from youtube, up to the point where the buffer ended.

Firefox crashes on certain site and even not send crash report.

How to send crash report?

Hi andrewrogers
Could you please start a new thread for your question if the below posted suggestions do not work.
Then you can provide more information like your operating system and installed extensions and installed plugins.
*[[/questions/new start a new thread]]
*[[/kb/Using+the+Troubleshooting+Information+page]]
In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix
Note that your crashes are likely a problem with Trusteer Report software (RapportTanzanxx.DLL).
Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
*http://www.trusteer.com/support/rapport-installation-links
*http://www.trusteer.com/support/report-problem
*http://www.trusteer.com/support/submit-ticket
*http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Firefox will not remember passwords even tho the box is checked and there are no exceptions listed. The little bar asking to save passwords doesn't even come up.

After an online session, Firefox (6.0.1) crashed and a crash report was sent. After that, Firefox would not start and the crash window kept coming up. I uninstalled it and did a new install. It works fine now except it will not remember passwords even tho the box to save is checked and there are no exceptions listed. The bar asking to save does not come up.

Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Uncheck: [ ] "Permanent Private Browsing mode"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]

Firefox crashes first time only. Afterwards, I can load and use it. I do not receive crash reports but have done all the recommended troubleshooting. Advice?

My Toshiba laptop is only a couple months old. I have checked to make sure everything is updated. Ever since I've installed Mozilla, it crashes when I open it. It will stay up for anywhere between 5 and 15 seconds before it crashes. When I open Mozilla after the crash, it works fine. I have tried all the suggested troubleshooting and am tired of waiting through that first crash to use the internet.
Also, I have next seen a Mozilla crash report window.

As I see, your problems might be derivated from a plug-in.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If that did not work, please give us crash report IDs so we can see what might have caused the problem. ''Remember: you should have first send Mozilla crash report information that we can check on databases before sending us any ID''
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Firefox will not start (crashes on opening) following upgrade to Ubuntu 10.10; crash report specifies IcedTeaPlugin.so

After upgrading to Ubuntu 10.10 (Maverick Meerkat) beta, Firefox will not open. A crash report is generated each time. Looking at all the crash reports, they specify the IcedTeaPlugin.so @0x7cec as the point where the crash occurs.

I was also having the same problem but it disappear once I removed the icedtea plugin from synaptic. After that I tried to re install the icetea plugin again and there was no issue in firefox, it started normally.
My icetea6-plugin version is 6b20-1.9.1-1ubuntu3

Firefox stuck on Mozilla Crash Report

Firefox 10.0.2
Windows Vista
I'd be very grateful for any advice to sort out this real problem.
I'm unable to go any further than the Mozilla Crash Report.
Signature nsAString_internal::EqualsLiteral<int>(char const (&)[52]) More Reports Search
UUID 9f2c591d-dd8c-460f-a9ff-2db912120415
Date Processed 2012-04-15 15:43:00
Uptime 0
Last Crash 15.5 minutes before submission
Install Age 8.3 weeks since version was first installed.
Install Time 2012-02-17 21:01:21
Product Firefox
Version 10.0.2
Build ID 20120215223356
Release Channel release
OS Windows NT
OS Version 6.0.6002 Service Pack 2
x86
Build Architecture Info GenuineIntel family 6 model 15 stepping 13
Crash Reason EXCEPTION_PRIV_INSTRUCTION
Crash Address 0x6441afe1
User Comments
Processor Notes Priority Job
EMCheckCompatibility True

See also;
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Try to create a new test profile to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookie

Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

Why does firefox randomly close (no crash report appaears after)?

Firefox randomly just closes on me. It's not a crash, at least not a normal crash, because the Crash Report does not come up. It's just one moment it is open and the next it is now.
On top of that when it does do this, and at random other times as well, I am not able to re-open it for several minutes or I have to close the actual process through task manager in order for it to open again.

I'm sorry but I think you didn't get the problem right. Firefox just unexpectedly closes. It does not crash. There are no crash reports.

Firefox is crashing upon opening, crash report Bugzilla check says crash reason is EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE, signature is'sqlite3step' - help!

I have been having this problem for months now, have re-installed Firefox several times, no resolution. It also will not start in SAFE mode. I did have an error message about 'Kernel Failure' before all this Firefox trouble - I am no computer expect, am I just better off taking my Mac [OS X] to the local Mac repair person?
thanks!

Hi Guigs2, Thank You for the reply. Was getting worried no one was going to help me. I am not sure how to attach the crash report. I have copied and pasted it here:
Signature libsystem_platform.dylib@0x4280 More Reports Search
UUID 8ad72df1-8891-46e4-849f-d3e2a2140307
Date Processed 2014-03-07 22:54:36.428514
Uptime 64662
Last Crash 107531 seconds before submission
Install Age 1835073 since version was first installed.
Install Time 2014-02-14 17:09:51
Product Firefox
Version 27.0.1
Build ID 20140212131424
Release Channel release
OS Mac OS X
OS Version 10.9.2 13C64
Build Architecture x86
Build Architecture Info family 6 model 42 stepping 7 | 4
Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Crash Address 0x0
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740WebGL? GL Context? GL Context+ WebGL+
Processor Notes sp-processor05_phx1_mozilla_com.24886:2012; HybridCrashProcessor
EMCheckCompatibility
True
Winsock LSP
Adapter Vendor ID
0x1002
Adapter Device ID
0x6740

I cant actually open firefox, nothing beyond the crash report window

I've not been able to open the program,
it keeps erroring out with crash report
but nothing beyond that
is there any way of being able to get back into it,
and access bookmarks rather than just re-installing

See [[Firefox crashes]] and get a crash Report ID, explained at the end of the article.

Can not create Webi report on a Universe based on Bex Query

Hi,
We are using BO XI 3.1 (FP 3.4) with SAP integration Kit (same Patch Level) with SAP Authentication. We have a Universe based on a bex query and its connection is set to use SSO.
We have say two SAP users U1 & U2. Now "U1" is able to create webi reports but when we Logged in as "U2" and try to create Webi reports or try to refresh reports created by U1 it through an error ...
The database error text is: (CS) "Error on NumResultCols" . (WIS 10901).....
As per the "Authorization" section in BusinessObjects XI Integration for SAP Solution Installation Guide we have provided this users with all the mention autherizations.
Any words over this will be highly appreciated.
Regards,

It is highly probable that this is due to missing authorizations on the SAP BW side (not talking about the authroizations which are directly related to the BO/BW integration). I would recommend to ask your SAP Basis team to do a security trace while you are accessing the reports with the user, who gets the error. THey should look for failing authorization checks.
Regards,
Stratos

ARD 3.3.2 does not create new reports

Hi all!
I am running ARD 3.3.2 on my MacBook Pro with Mac OS X 10.6.2
All my clients are on ARD client 3.3.2 as well but run Mac OS X 10.4.11 or 10.5.8.
Since I've updated to 10.6 and ARD 3.3.2 i am not able to create new reports (with rebuild with new data check box activated) on any client system. ARD starts the task and stays in the status "waiting for report data" (which is translated from its German version and might be called a little different in English).
And there it stays--- for a very long time until I get an task failed message.
All clients are in the same network segment as I am. I am able to observe and control all machines as well as copy and install software onto them. Clients have no firewall activated.
All clients have one Admin User installed , which is allowed to make full use of ARD functions. When adding the clients to my ARD Computer list I used this Admin User credentials.
Does the new ARD doesn't support older OSses any more??
Any ideas , how am I able to solve this and get reports going again???
Thanx
Holger
Message was edited by: Holger Bartsch (added some more detail to client setup)

I manage 400+ computers at a University using ARD 3.3.2 with Client 3.3.2. I can not generate reports and haven't been able ever since Snow Leopard came out. We also have a developer account and there is no upgrade or version 4 in the works. Perhaps Apple's focus on giving iChat remote access has made them forget about Apple Remote Desktop, which is a shame because it's such a wonderful product.
We've been looking at Net School Support [http://www.netsupportschool.com/audio.asp] It's not as robust, but I can't continue spending money on a product/company that doesn't care about it's customer's problems. In general Apple's enterprise software efforts seem to be losing functionality instead of improving. OS 9 ARD had audio chat features, non-freezing screen lock and of course, working report generation.

Firefox is not creating crash reports even tho Submit Report is checked

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