Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. I have exhausted the suggestions on the support page. I have no choice but to use a different browser.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.

http://kb.mozillazine.org/Kill_application

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    Did you create a new account or did you update your existing account ? If you updated your existing account then logging out and back in on the iPad usually 'refreshes' the account on it. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

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    Dear Windows support personel,
         As part of my message reads above; I keep getting an i-tunes update message and when I click on the OK to download it, I get an error message saying there was a problem and I need to go to Tools>manual download.  Well, I don't know how to do that even though I gave it my best try. I went to the support sight and it had the following message;
    1. Remove iTunes and related components from the Control Panel
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    I don't know if I should do that since I'm not PC savey. Could you help me by doing the work on my pc for me? I'd be most apprieciative if you'd help me in this manner.
    Sincerely,
    Christine Bocker
    <Email Edited by Host>

    Let's first try updating using an installer file downloaded from the Apple Website:
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  • Downloaded and installed yosemite. Now iPhoto will not open and when i try to update it it says not available for my apple id. Help

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    - Apps are locked to the account that purchased them.
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    It would be much better if you had separate drives for the pictures and Time Machine backups.....but, if you want to use the same drive for both purposes, temporarily move the folder with the pictures to another location for safe storage.
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  • I just bought a nano and am trying to sync to itune on my mac.  It tells me I need the latest version of itune.  when I try to donwload this it tells me I need a new OS.  I have updated both and my nano still will not sync.  Any suggestions?

    I just bought a nano and am trying to sync to itune on my mac.  It tells me I need the latest version of itune.  When I try to download this it tells me I need a new OS.  I have updated both and my nano still will not sync.  Any suggestions?

    Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
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  • Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

    Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

    Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
    Saying that you do get to update them on your new details makes no sense at all.

  • I have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

    i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

    You need iTunes 11.1 which is not available for download in google chrome or other browsers.  The only browser it has worked for with me is Safari.  Hope this helps!

  • I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

    i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

    I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection.  If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access.  Any way round this or can I revert back to IOS 6?

  • TS1544 I am the administrator of my MacBook Pro, which I share with my kids. One of them forgot his password, so as the admin I changed it for his account, but  when I try to see his account, it says I need to provide the keychain password. How can i get

    I am the administrator of my MacBook Pro, which I share with my kids. One of them forgot his password, so as the admin I changed it for his account, but  when I try to see his account, it says I need to provide the keychain password. How can i get it? I have no idea how to sort this out...

    First, make sure caps lock is not on.
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    res
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  • When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

    When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

    Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
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    It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
    How to find your Apple ID - Apple Support
    Use these steps if you forgot your Apple ID or aren't sure that you have one.
    Apple - My Apple ID
    If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

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    Did you recently update to iOS 5? If so, that probably means that the developers of the apps in question have not updated their apps to be compatible with iOS 5.
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