Firefox is open on my desktop toolbar but won't display on my screen. Appears to have disappeared to the right. Can't click or type in firefox at all.

I tried a reinstall and it still doesn't display the opened Firefox. All the fixes require me to be able to access Firefox and I can't. This only happens with Firefox. Explorer would work fine but I hate using it. What do I do?

Do you get the Firefox when you right-click the icon on the Windows Task bar and maximize the window?
You can use one of these to start Firefox in Safe Mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*https://support.mozilla.org/kb/Safe+Mode

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Mac osx freezes right after start up and all desktop files disappeared and the mouse can't click on anything..help?, Mac osx freezes right after start up and all desktop files disappeared and the mouse can't click on anything..help?

Mac osx freezes right after start up and all desktop files disappeared and the mouse can't click on anything..help?, Mac osx freezes right after start up and all desktop files disappeared and the mouse can't click on anything..help?

This is sometimes caused by Bad Blocks on the Hard Drive.
If 10.7, hold down Command-R at startup, and choose Disk Utility.
If 10.6 or earlier, boot to the Installer/Utilities DVD, answer only the "what language" question and wait for the MenuBar to be drawn. Choose Disk Utility from the Utilities Menu.
Select your Hard drive by Make & Model and check the SMART Status (lower right of the right window). Choose "Repair Disk" . This ONLY examines and repairs the Directory area of the drive, but may improve things a bit. If errors cannot be repaired, you may need a stronger tool, or a new drive.

When I have my Firefox browser running, if I bring up a document from my computer, it appears briefly, then disappears behind the browser. It shows in the taskbar, but won't stay on top until I minimize all other windows.

When I have my Firefox browser running, if I bring up a document from my computer, it appears briefly, then disappears behind the browser. It shows in the taskbar, but won't stay on top until I minimize all other windows.

Hi NicoMan,
According to your description ,we seem to suffer a performance issue here.
Have you tried to open the task manager to check the system performance ? Is there any specific process occupied many system resources ?Will the issue occur only with the specific applications ?
We can try to restart the Windows Explorer process to have a check.
If it only occurred with the spefcific two applications ,we can try to end the other application processes manually from the task manager to have a check .
If this is caused by the specific application ,we may need to look for help from the third party support considering they are all the third party applications .
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

My iTunes won't update on my computer. I have windows vista. I can open iTunes and when I click "check for updates" it asks if I want to update to iTunes 11.1.5 and I click "Download iTunes" but then nothing happens. What's wrong?

My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

Thanks. I don't know why it wouldn't just go back there when I tried putting it back? I didn't change anything, so I assumed the new "default" was over on the left. Glad it was a simple solution after all.

HT201302 The laptop I was using to upload photos from my iphone is no longer good and I want to use my desktop instead but it is displaying an error that the iphone has no photos in it. How do I start using my desktop to upload my photos from my iphone5?

The laptop I was using to upload photos from my iphone is no longer good and I want to use my desktop instead but it is displaying an error that the iphone has no photos in it. How do I start using my desktop to upload my photos from my iphone5, is there any software I need to download?

Photos on the phone in the DCIM folder are those located in the camera roll. Photos that are synced to the phone from the computer cannot be accessed in this manner. They are synced and the only way to manage them is to connect the phone, go to the photos tab and un-select the folders you want to remove or go into the folder photos are located in and remove the photos you no longer want to sync. Then sync the phone and the photos will be removed.

I am running Firefox 3.6.24 on a Power Mac G5 Quad, OS 10.4.11. I have to run Classic. Can you recommend a browser to use since you won't be updating 3.6 anymore?

I am running Firefox 3.6.24 on a Power Mac G5 Quad, OS 10.4.11. I have to run Classic. Can you recommend a browser to use since you won't be updating 3.6 anymore?

Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; yours is a PPC Mac) '''''and''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
'''''The good news''''' is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs. Firefox 8 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

My app store (iPhone 6) doesn't refresh since november 1st in the screen appears i have already 11 updates but i cant see it

My app store (iPhone 6) doesn't refresh since november 1st in the screen appears i have already 11 updates but i cant see it

Tee wrote:
I had to do ALL of the above in sequence, but before rebooting, I turned WiFi OFF.
When I rebooted, I turned WiFi ON. I made sure that Location Services was ON for the Apple Store ( the one with the shopping cart).
Then I went into the App Store.
I did that about 3 times then voilà! The App Store appeared again.
To summarize:
- Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead.
- Try App Store. If it doesn't work, continue with below.
- Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off
- Close all apps in the Task Bar.
- Turn WiFi OFF.
- Reboot.
- Turn WiFi ON.
- Make sure Location Services is ON for the Apple Store.
- Turn Date and Time to Set Automatically ON.
- Try App Store.
Repeat the above if necessary. Thanks Demo, Ocean20 and Diavonex.
It worked!
Could we end this topic?

The credit card info on the account has changed but for some reason there is no option for me to make the changes. In addition, cloud has stopped working and all other programs that need to be updated cannot be.

the credit card info on the account has changed but for some reason there is no option for me to make the changes. In addition, cloud has stopped working and all other programs that need to be updated cannot be??

Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

Hi, i just bought a ATV2. The ATV2 works find but does'nt display my Itune account. I have everything shared. What is the problem ?

Hi, i just bought a ATV2. The ATV2 works find but does'nt display my Itune account. I have everything shared. What is the problem ?

Whar do you mean by "show up on my display "?
Go to Finder>General, is External disks checked?

HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I'm trying to update to the latest software update, but won't let me do it. I have done a restore and tried again but still no luck. Any advice?

I'm trying to update to the latest software update 5.0, but won't let me do it. I have done a restore and tried again but still no luck. Any advice?

The Original update for Apple TV was to 4.4 then a bugfix appeared called 4.4.1 Both of these have issues so Apple Pulled them and currently 4.3 is the current version for Apple TV IOS. In fact there are a number of comments in other threads where people carried out the upgrades only to restore back down to 4.3 because they did not work. Guess we will wait for Apple to send out an update.

Can anyone please tell me how to stop email previews from appearing on my screen. I have turned off the preview option in settings on both my ipad and iphone, but they still keep appearing. Thanks

Can anyone please tell me how to stop email previews from appearing on my screen. I have turned off the preview option in settings on both my ipad and iphone, but they still keep appearing. Thanks

works ok on mine - (5, 7.1.1). Try again. with previews set to none, mine shows the sender and the subject line only. (you cannot get rid of the subject) with the other settings, you get the sender, subject line and however many lines you selected.

Im running mac OS X version 10.5.8 and i have ichat in the tool bar, i click on it and it doesn't open does this mean i can't run it?

im running mac OS X version 10.5.8 and i have ichat in the tool bar, i click on it and it doesn't open does this mean i can't run it?

Try opening it from your Applications Folder.

Firefox is open on my desktop toolbar but won't display on my screen. Appears to have disappeared to the right. Can't click or type in firefox at all.

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