Firefox is opening to a black screen and I can not access any menu options to reset it. Can I reset it from the application on my desktop?
I am using Windows 7 and have never had a problem with Firefox. When I tried to open yesterday, after using all day, opened to black screen (grey panel across top of screen). I shut computer down and restarted it and is still not working. If I uninstall will I loose bookmarks and other saved information?
hello ginapal, other users with this problem all had an embedded intel hd2000/3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
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Firefox opens to a black screen / Previous post is not helping
Product Detected
Intel® HD Graphics 3000
I have thoroughly (I think) read the other posts / questions regarding this issue. Like others, I'm experience a completely black screen when opening the new version of Firefox. I can't do (or click on) anything...and it won't open in safe mode.
I'm not very tech-savvy...but I did manage to get to the point where I had Intel do an auto-check to see about updating the graphics card (which was the other recommended fix).
I have a four-year-old Lenovo ThinkPad, BTW. I got the following message:
Current Driver Installed
8.15.10.2321
A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
Is there anything else I can do before I contact Lenovo (never fun). I guess not using Firefox is the obvious answer here...but it is my favorite browser. Urgh. Thanks in advance for any advice.hello, what is the exact product name/number of your thinkpad?
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- installed a new updates for windows last night and restarted my PC
-When I open my Firefox browser it sits at a white screen, with nothing in the URL area.
-When I try to go to a website it reloads says "New Tab" and doesn't load any content and stays blank.
-running version 17.0 on Firefox
-Running Windows 7 64-bit
-updated patches from Microsoft on 12/12/12
-All my other browsers (chrome and IE) still work properly.The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Black screen and Home button not working !
Hey guys,
Here's a little background to my iPhone :
I've been using an iPhone 4 for about a year now and i'm pretty impressed with it. Recently though, my home button stopped working. The only way you could get it to function is to press the button really really hard. I dint replace the button. My iPhone is jailbroken, so now I have "shake for home button" on my iPhone.
And now the main problem :
My iPhone just went blank all of a sudden. Usually when this happens, I try syncing it with my laptop ( I sometimes use black magic ! ) and somehow it boots back up again. But this time, nothing ! I tried calling my phone and I could actually hear the caller tone ( sometimes it came as a busy tone and also as "this phone is not reachable") . I tried looking online for a solution and almost everywhere I looked, everyone told me to 'hold the power button.. blah blah', yeah i know the drill. BUT MY HOME BUTTON ISNT WORKING !! So here's my plea to all the iPhone hardware experts out there, PLEASE SAVE ME AND MY iPHONE !
Thanks in advance !
Cheers !Try:
- iOS: Not responding or does not turn on
When it says place the iPodin recovery mode use this prgram.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a new computer that will not have any web browser installed when I acquire it. So, I cannot download Firefox, say, using Internet Explorer. Can I get a copy of Firefox on a CD and use that instead.
Easiest is to download the full Firefox installer and copy that file to an USB stick.
http://www.mozilla.com/firefox/all.html
Such an USB stick is also useful for making backups of your profile data, so if you do not already have one then this is an opportunity to start making backups.
http://kb.mozillazine.org/Profile_backup and [[Backing up your information]]
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Password_Manager#Backing_up_and_restoring_passwords -
Also, my battery life is at about 2 hours with only Safari and Google Chrome open. I have a 1-year old 13 inch Macbook Pro. I made a different user and the finder worked on there, but I'd like to make it work on my main account since that has all my files.
my battery life is at about 2 hours with only Safari and Google Chrome open.
Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers.
User Tip: Apple notebook batteries – maintenance and troubleshooting
/Library/Preferences - trash the Finder.plist file, restart your computer and empty the trash. -
I was using TB on my XP machines and they went down so I was forced to move to a Vista based laptop. It eventually crashed and so I converted my computer from Vista to win 7, Home premium. In both iterations, I have been able to set up TB and transfer all the data & emails that was in them at the time ( from the bood drive that was in the xp machine). but since that time I have not been able to access anything new after that date. It will neither send nor receive emails from both gmail and cox.net accounts that I have. I've attached the settings below. I tried changing some things on [email protected], so that info is obviously wrong.
I've tried deleting TB but apparently have not been able to remove all the data because when I reload it, it just comes back immediately the way it was.
Any help would be appreciated. I really like how TB works and would love to be able to use it again.
Jim
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
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OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.cox.net:993, SSL, passwordCleartext
OUTGOING: smtp.cox.net:465, SSL, passwordCleartext, true
Crash Reports
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Adapter Description: ATI Radeon 3100 Graphics
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Driver Version: 8.632.1.2000
Driver Date: 8-17-2009
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
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AzureContentBackend: cairo
JavaScript
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Library Versions
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Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
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3.16.2.3 Basic ECCHi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
My iPhone was set up by a friend and she put her email address in and I do not have her password and can not get into my phone to download anything now...what can I do ? Thanks in advance
As explained here, have your friend turn off Find My iPhone (iPad).
http://support.apple.com/kb/HT5818
Hand her the iPad so she can do that.
Then do Settings > General > Reset > Erase all content and settings and start over with a brand new iPad (as if it just came out of the box). -
My web browser( Google ) home page appears but when i type in the web address it does not access them it just constantly appears to be loading.
Any help would be appreciated
Thanksthere are a lot of complaints here about wifi issues with the ipad mini - all seam to deal with 3rd party routers. you might want to check these Threads out.
did you delete the wifi network on your ipad and reconnect? Are you using WPA2? Did you select TKIP/AES or only one of them? Does your ipad get an ip address? -
Black screen and frozen will not respond have tried holding the buttons but nothing
MY 32GB IPOD Touch , the screen is black and frozen .I have tried pressing the buttons to reset but no responce any ideas please?
Have you tried the troubleshooting here:
iOS: Not responding or does not turn on -
My daughter was playing a game on my husbands phone and it froze on her. The screen displayed the turnoff slide bar or cancel, he tried to hit cancel and it did nothing, so he slid the slide to turn off. when he did that he proceeded to turn off, but never completely shut off, and now the phone will do nothing! I have tried restoring and also hooking up to itunes. i do not know what to do in this situation. any help would be greatly appreciated. i dont know if there is a way to take the back off to remove the battery. if you could give me some information that would be great. thank you
Try a reset by pressing and holding the Power and Home buttons for 15-20 seconds until the white Apple logo appears.
Was the battery replaced by Apple or an authorized repair facility? If not, and any warranty existed, that warranty is now void. -
AT LAST have found out how to register, which I had to do to ask this question which was "How do I register".
Your previous joke was that I only had to download Firefox to register. As I have used Firefox for many years and have the latest it is clear why I do not see your JOKE!!!!!!!!!!!!! You seem to have a more twisted mind than a politician, that is NOT a joke. How many years have you spent trying to think up such trash.If you care to ask a real question, we may be able to help you.
But if all you want to do is vent . . . . .
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