Firefox is opening websites and suggesting I download add-ons that I don't trust.

Since I updated a few weeks ago Firefox keeps randomly opening browser windows and prompting me to download something called "playmediaplayer" and suggesting I update Java to the latest version. In the past Firefox suggested I disable Java because it was a security risk.
Also I have been getting a ton of pop-ups on every website I go to with the exception of secure banking sites. I am concerned that Firefox is not as secure as it should be or used to be.
It is sick with pop-ups and ad's.

hello, this sounds like a problem possibly caused by malware on your pc. please go to ''firefox > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]

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I didn't ask for firefox 5 and there are 2 add ons that it isn't excepting that I can't find

I may have been offered fire fox 5 but did not accept the offer and it is on my computer when I started it up this am and there are 2 add ons it says are not compatable that i tried to locate to remove them and can't find them

Me again,
A friend suggested that I do a system restore.
I did a search for system restore in Windows 7 and got a very intuitive menu.
I selected an earlier system restore point and executed the restore.
After the computer restart I reloaded Firefox 5.0 and the Ask.com problem was corrected.
My friend says this approach may work about 25% of the time to fix this kind of problem. In my case it worked and I am happy.
Thanks all.
Richard Ryer

Firefox keeps opening tabs to tell me about add ons!

Since the latest upgrade, when I open Firefox, 5 or 6 other tabs open telling me about the features of add ons. I am so frustrated by this that I have ACTUALLY STOPPED USING FIREFOX!!! Can anyone tell me how to stop this?? It doesn't matter if I click on the icon, or a URL!!

I replied to your second post: https://support.mozilla.org/en-US/questions/939617

I thought ff4 was suppose to be faster than 3.6 but it is slower loading and getting to websites. Are ther certain add-ons that could be affecting ff4 that did not affect 3.6?

ff4 generally slower loading and loading pages.

same problem here for the past two days till this morning when I created a new profile and removed ALL addons from the default profile. With the new profile with NO addons, I got to the sites with video that I had problem with and flash player did work.
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Create a new profile and check it out.

I want to get rid of the Bing screen but there is no "menu at the top of the Firefox window" for me to "select Tools and then select the Add-ons menu item. "

I suddenly have a "Bing" screen when I sign onto Firefox---and I want to get rid of it. The support section of Firefox says
1. "From the menu at the top of the Firefox window, seledt Tools and then select the Add-ons menu item."---but I see no "menu item" nor Tools, much less Add-ons.
2. "In the Add-ons window, click on the Extensions panel."---but how do I find the Add-ons window?
3. Find the Bing Bar and Search Helper Extension in the list and click Disable for each of them."---but what and where exactly is that?
At the top of the screen is only a Yahoo icon on the left and to the right of it a search box, "Web Search,", "My Apps," Yellow Pages," "Weather," "Updates," and "Skype." to the right of those there is a green cross saying "Add more apps. to your toolbar" and to the right of that a sort of gear shift looking icon saying "toobar settings."
So, in short, how do I get rid of the Bing screen and how do I access those Tools?
Thanks.

To get rid of Bing Search Window..............
Click on View tab / Tools and un-check 'Search' (alias for 'Bing')

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I am john and I need help downloading a progmmme yesterday and wanted to finish downloading open it and I am not told me that the program was shut down unexpectedly and restart ponia not opened and went back to download it and not opened my back probe to

i am john and I need help downloading a progmmme yesterday and wanted to finish downloading open it and I am not told me that the program was shut down unexpectedly and restart ponia not opened and went back to download it and not opened my back probe to turn off the computer and there was no case

i am john and I need your help yesterday bought a program called DJAY when I finish the download and got an error opened and I saw him there was no case to install and thank you for your help anyway

I'm getting a new computer, I will have to download Firefox again, My question can you save your add-ons? I have reminder Firefox and I want to know if I should save the info?

I'm getting a new computer, I will have to download Firefox again, My question can you save your add-ons? I have reminder Firefox and I want to know if I should save the info?

You can use this extension to make a backup of the current Firefox profile folder:
*FEBE (Firefox Extension Backup Extension): https://addons.mozilla.org/firefox/addon/febe/

After updating firefox the first window after opening first time "checking compatibility of add-ons" window is froze won't progress pas 1/3 of completion

I updated my fire fox on my MAC OS X to 3.6.6 version of firefox, everything went smooth till I open FireFox then the window firefox update opens up and about 1/3 through the process it gets stuck on Checking Compatibility of Add-ons and doesn't go any further. I have hit cancel and firefox opens but it doesn't open any web sites. I have removed firefox and re-installed and it is still doing the same thing. I have also let it run over night thinking it may just take a while and it never progresses, please advise, I am new to MAC but FireFox is the only browser on my mac that will open one of my business pages, known issue with mac for this company.
== This happened ==
Every time Firefox opened
== trying to upgrade firefox ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window - See http://kb.mozillazine.org/Resetting_preferences
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

How do I restore the add-ons that I downloaded and installed?

I thought I wanted to be a Firefox 4 beta tester. I downloaded the program and proceeded to install. During the installation, a message popped up and said these add-ons were not supported. I think it disabled either some or all of the add-ons. It continued with the installation. I don't know if this is related or not but I use Google Chrome while using Facebook to play some game applications. Every time that I have used Chrome today, I get "page unresponsive" message with the option to kill the page or wait for it to become responsive. That message is followed by "the following plug-in is unresponsive": shockwave flash player would you like to stop it? Well, if you click "yes" you can't play, if you click "no" it eventually crashes anyway. I finally uninstalled Firefox 4 beta. When I went back into Firefox 3.6, I noticed that the Zynga toolbar that I downloaded to use with my Facebook game applications is gone. Like I said I don't know if the one problem is related to the other but I wasn't having any issues with Google Chrome until I downloaded and installed Firefox 4 beta. I need to know how to restore to those add-ons that I downloaded and installed prior to downloading the Firefox 4 beta program.

See [[Profiles]] and [[Managing profiles]]

HT1212 I am trying to download a song from iTunes, and it is asking security questions that I don't remember ever setting up. can you help me

I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884)

I'm trying to rip a CD to iTunes and am getting an error message that I don't have privleges to make changes to the songs. Suggestions on how to fix?

I'm trying to rip a CD to iTunes and am getting an error message that I don't have privileges to make changes to the song. Suggestions on how to fix the problem?

Hey mprangle,
Thanks for the question. The following resources may help to resolve your issue:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

HT204053 I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

Could it be that you or your daughter used your daughters Apple ID to install these apps? Make sure that your Apple ID is set up in "Settings > iTunes & App Stores" then delete the Apps when your daughters ID appears and then re-download them again by using your own Apple ID. This should fix the problem.

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Delete some stuff to make room on the device.
iCloud is not local storage and has nothing to do with your situation.

Firefox asked me if I wanted to update add-ons & I said yes ... then it tried to update and Firefox said I needed to update browser - I tried to do that and everything was up to date?

Firefox asked me if I wanted to update add-ons and I said yes ... then it was updating it said and then Firefox said I needed to update browser, I then tried to update the browser and Firefox said the it was up to date. I don't understand ... please advise?

If you are using the same computer that you are reporting seeing these messages on as far as I can see Firefox is up to date.

Firefox is opening websites and suggesting I download add-ons that I don't trust.

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