Firefox is running very slowly although all of my security checks look good and I have cleaned up my system
I am on verson 18.0.2 on a Windows 7 PC.
check the Antivirus <br>
Update your firefox to FF 18.0.2
*https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
Similar Messages
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my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?
How much free disk space do you have and how much memory do you have, running which operating system? Need that information to have any basis to make recommendations.
-
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Why my Tecra M1 runs very slowly?
Hi all,
I have a Tecra M1 PM 1.6 GHZ. I worked pefectly couple months ago. However, I runs very slowly now even if I re-installed Windows XP and deinstalled all application software.
Does anyone know what could be a season for this problem?
Thanks.Firstly, I found that there was noise which was supposed to come from HDD or cooling fan two weeks ago. My laptop worked for 20 minutes then it shut down and turned on automatically. After 2 times, I found that Windows started very slowly (It took more than 10 minutes for PM 1.6GHz) and the laptop only worked for about 3 minutes.
I have sent my laptop to a Toshiba Service Centre 2 weeks for checking. The technical say that all hardware components (HDD, memory, cooling fan)were OK but CPU ran at only 600 MHz. He updated BIOS and my laptop seemed to worked well again.
When I got the laptop back and noticed that the CD burning software (DragandDrop)did not work. I reinstalled this application software. Unfornately, I did not help.
As the last resource, I reinstalled Windows by using Recovery CDs. I also downloaded BIOS ver. 1.4 from Toshiba website and upgraded. The Dragand drop is working now BUT the laptop runs much slowly than it did months ago. Especially, when I activate any application (e.g. MS office), I hear "ec, ec , ec" noise from HDD.
Before buying this laptop, I thought that Tecra is one of the most stable and powerful laptops but I was not lucky to get a wrong one.
What should I do -
Why is Firefox taking up a lot of CPU and running very slowly?
For the past week my Firefox (and also Chrome) have been running very slowly. Any time a page loads the CPU column in Task Manager shoots up to between 10-20 when it's usually at 00, and it sends my cpu fans into overdrive until the page is loading.
Pictures load very slowly, and busy pages are even worse, such as Weather channel pages or Gawker blog articles. I've run MSE, Malwarebytes, I've run Firefox in safe mode, nothing is working. I'm really beginning to get frustrated because it's making any kind of browsing at all very unenjoyable.Safe Mode didn't make any difference?
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/]. -
After automatic update of Firefox 3.6, it is now running VERY slowly!
After having Firefox automatically update itself on June 22, 2010, it is now running VERY slowly for me, and is taking a LONG time (10-15 minutes) to even open!
== This happened ==
Every time Firefox opened
== Yesterday,Tuesday, June 22, 2010I installed 3.6.4 on XP June 23 and had much the same experience, except Firefox 3.6.4 never finished opening, even after nearly an hour, and brought my entire system to an excruciatingly slow crawl, even though pgm mgr showed FF getting 0% and system idle with 97-98. This happened twice with a reboot in between. Finally had to roll back to a previous restore point and all is fine now, except--no new version of Firefox. I'll wait to see more feedback about 3.6.4 before trying to install again.
-
Running VERY slowly, software quitting unexpectedly...
Hi,
A couple of days ago my MBP started running very slowly – everything from opening an app to surfing the net. I put the slow internet down to an issue with my internet tethering (via iPhone 4), but then everything else started going wrong…
I was trying to update Skype from version 2.x to version 5, but the download never completed; I had also been in the process of downloading a few podcasts, but had paused these transfers to try and speed up the Skype download.
Then I kept receiving error messages that were saying that Firefox had ‘quit unexpectedly’, and then the same happened with error messages for Skype. I tried reporting these issues, reopening the app, and ignoring the issue, but nothing happened. Now I have uninstalled Skype.
I then noticed that my shortcut bar wouldn’t appear properly when I moved my cursor to the bottom of the screen, although it would pop up maybe 15-30 seconds later. Trying to open a Finder window, or clicking on a shortcut would take forever for the action to complete, and now iTunes and Firefox wont open at all.
I have started backing things up to an external hdd, and this takes forever too – it took all night to update my Aperture 3 Vault, and I was told it would take >90 hours to backup iTunes. With my iTunes backup, it actually stops midway through the process because of some issue with an iPhone app (Urbanspoon). Once I have everything backed up, I guess I’ll need to reinstall OSX, but would like to avoid doing that if I can – especially as my hdd is starting to overheat from all the work it is doing (and the fact that all backups are taking so long!). The last thing I want is my external hdd to crash and lose my backups! I left the MBP this morning whilst it was running the Repair Disk element in Disk Utility, and I have just read about Hardware Test, which I will try after work.
My research has suggested that this issue could be due to a memory issue, RAM or hdd overload, or even a failing hdd. Either way, it’s very disappointing as I’ve only had the machine since Dec 2010.
I am running Snow Leopard, and am up-to-date with all system updates, and would be very grateful for any suggestions.
Thanks.If it's not functioning the way it was intended then take it to an Apple store or AASP. You are under warranty.
-
My MacBook Pro is running very slowly! Please help!
Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
Problem description:
My MacBook Pro is running very slowly!
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 3:15:41 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 255
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
Destinations:
Michael's HD [Local]
Total size: 319.73 GB
Total number of backups: 12
Oldest backup: 2012-02-08 22:52:31 +0000
Last backup: 2015-02-24 08:22:40 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 224.13 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
2% DashboardClient
0% AppleSpell
0% Dropbox
0% fontd
Top Processes by Memory: ℹ️
507 MB firefox
86 MB Finder
64 MB Preview
64 MB WindowServer
56 MB Mail
Virtual Memory Information: ℹ️
441 MB Free RAM
1.36 GB Active RAM
809 MB Inactive RAM
713 MB Wired RAM
14.96 GB Page-ins
119 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 11:05:38 AM Self test - passed
Mar 10, 2015, 10:27:48 AM /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
Thanks in advance! MikePlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Sender ID Filter running very slowly
Hi,
I have recently deployed a test Exchange 2013 with the mailbox role and client access roll on Windows server 2012 R2
The test machine is also a DC, DNS server, DHCP Server. I have no edge transport server, the Frontend transport connector, ie SMTP service is being used.
Exchange 2013 has been updated to CU7 and windows server 2012 has all the latest updates installed from windows update.
The problem i am having is the Sender ID filter, installed with the anti-spam configuration, is running very slowly.
If i use the Test-SenderID cmdlet with any external address it can sometimes take minutes to come back with the test result.
However sometimes it comes back quite quickly - its somewhat intermittent. It doesn't matter what 'PurportedResponsibleDomain' i use or IPaddress for the test - the majority of the time its very slow, although occasionally it will come back within a second
with the result, but do the same test again with the same parameters and its back to a minute or 2 again.
This slow response is replicated with a SMTP test via telnet, upon the final '.' to send the email, it can hang for a minute or 2. If i disable the SenderID filter i get the acknowledgement from the SMTP server within a second. This occurs if i telnet direct
from the exchange machine, or from another machine on the network.
Things i have observed:
-After a couple of days from rebooting the server - the SenderID filter suddenly, for apparently no reason, starts responding instantly, with the Test-SenderID cmdlet consistently returing results within a second - ie problem resolved. If i reboot the server
im back to the slow running.
-Internal email is being delivered fast, no delays
-External email is delayed by a minute or 2, confirmed to be caused by the SenderID filter.
Things i have checked:
-DNS configuration looks good, no problems, all Local IP's on the 1 and only adapter have A records. There is a valid MX record, external DNS records for the mail domain are correct. I have put valid SPF records for the dc domain etc.
-No errors in application logs other than the usual suspects from exchange 2013 (a few performance counter errors)
-No DNS errors or warnings in the event logs.
-InternalSMTPServers on the TransportConfig has been set to the IP assigned to the adapter. I have also tried adding all IP's on this adapter (there are 4), and even 127.0.0.1 to this InternalSMTPServers list, but it makes no difference for external
mail or the Test-SenderID cmdlet. It does however speed up a telnet smtp test direct from the exchange machine as the internalSMTPServers list results in a bypass.Hi Gavin,
I notice that there are some performace counter errors from Exchange 2013, sometimes performance issue can cause mailflow delay. Would you like to list some errors without sensitive information for the further troubleshooting?
How about the impact, one user or all users? How about in OWA, does the email from outside delay in OWA?
If you suspect this delay issue caused by Sender ID filter, I suggest disable it for a little while and use a test external account send an email for testing.
If everything goes well without configuring Sender ID filter, it seems an issue on Sender ID filter configuration.
More details on how to configure Sender ID filter as below:
http://technet.microsoft.com/en-us/library/dd639388.aspx
Thanks
Mavis Huang
TechNet Community Support -
Safari 5.1.1 running very slowly
Hi, all,
Since updating to 10.7.2 last night I've found that Sarafi is running very slowly, taking up to a minute to fully load a page like the BBC news home page, compared to a few seconds on Firefox on the same machine. According ot the timeline much of the time was spent waiting for or downloading tiny images.
Anyone experiencing the same?
Regards,
Gordon.I spoke too soon. Switching off Extensions improves the problem but does not eliminate it. I'm in the UK, and the odd thing is that UK sites seem to load OK but US ones do not. In particular, I surf a lot of NASA sites. While the pages themselves may load, Safari often gets stuck downloading large images.
As you say, Safari is becoming unusable in such cases, whereas FF breezes through them. Definitely a Safari 5.1.1 issue, I'd say. On the plus side, though, Safari hasn't yet crashed as previous versions of 5 used to.
Thanks for letting us know it's happening to you as well! -
Thunderbird version 24.4.0
Windows 7 Professional Service Pack 1
Microsoft uploaded 11 new updates ( 7 updates for Windows 7 and 4 for Office 2010) on 9 April 2014. After automatically installing updates on my computer Thunderbird runs very slowly, i.e., every time anything is selected, Thunderbird give error "Thunderbird fails to response" which takes about 1 minute to clear. I restored computer to earlier date that did not have these updates and Thunderbird works OK.
Also updates changed default search engine in Firefox 28.0 from Google to Bing ! ! !
Marti Sarigul-Klijn, Ph.D.Appears that you are right.
McAfee was running a scan continuously. I uninstalled it. Then ran all of the Microsoft updates. Finally I reinstalled McAfee and turned off real time scanning of e-mail.
Thunderbird appears to be working OK now.
Thanks for your help.
Marti -
my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page
thanks thomas ... here it comes
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 5:03:07 PM GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Firewall: Path: /Library/StartupItems/Firewall
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS3.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[running] com.atomicbird.macaroni.launchd.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
CNQL1210_ButtonManager ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
System Events ApplicationHidden (/System/Library/CoreServices/System Events.app)
Mail Application (/Applications/Mail.app)
Firefox Application (/Applications/Firefox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Calendar Application (/Applications/Calendar.app)
Skype Application (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MouseWorks Background Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Support]
PDEPrint: Version: 2.0 [Support]
DirectorShockwave: Version: 11.5.2r602 [Support]
PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
QuickTime Plugin: Version: 6.5.1
fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
3rd Party Preference Panes: ℹ️
ASM [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Macaroni [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
G-DRIVE Mini [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 2014-07-09 00:13:07 +0000
Last backup: 2014-12-10 22:18:57 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% firefox
1% mds_stores
0% mdworker
0% Skype
Top Processes by Memory: ℹ️
348 MB firefox
137 MB Skype
122 MB mds_stores
120 MB com.apple.IconServicesAgent
73 MB Dropbox
Virtual Memory Information: ℹ️
1.26 GB Free RAM
1.74 GB Active RAM
477 MB Inactive RAM
543 MB Wired RAM
503 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 04:58:09 PM Self test - passed
Dec 29, 2014, 10:58:04 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
Dec 29, 2014, 10:54:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
Dec 29, 2014, 10:52:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang -
Hi Apple Community,
My mac has been running very slowly, and there has been several other problems as well. I have a early 2009 iMac, running OS X 10.9.5. First of all, I have recently moved all of my photos and music to an external hard drive to clear up the internal hard drive, and Time Machine is also backing up to an external hard drive, and the internal hard drive is now about 60% free. I thought that would be able to get my Mac to run quicker, but it is still has slow as it was before. I have read recent community posts on what to do about this, one suggested downloading Etresoft to get a report on the condition of my mac. I ran Etresoft (I honestly don't know what to make of anything in the report), and the report is here:
Problem description:
Mac runs very slowly, applications will take longer than usual to open. Internal hard drive is about 60% full, and 3 external hard drives are used to hold photos, music, and backups.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 10:50:02 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:29:2
Disk Information: ℹ️
Hitachi HDT721032SLA380 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (170.11 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS08
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Seagate BUP Slim SL 2 TB
EFI (disk1s1) <not mounted> : 210 MB
SEAGATE (disk1s2) /Volumes/SEAGATE : 2.00 TB (1.12 TB free)
Western Digital Ext HDD 1021 1 TB
EFI (disk2s1) <not mounted> : 210 MB
time machine backup (disk2s2) /Volumes/time machine backup : 999.86 GB (34.33 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Norton Solutions Support/Norton Personal Firewall
[not loaded] com.symantec.driver.NPF (3.0.3) [Support]
/System/Library/Extensions
[not loaded] com.microsoft.driver.MicrosoftKeyboard (5.1) [Support]
[not loaded] com.microsoft.driver.MicrosoftMouse (5.1) [Support]
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
[not loaded] com.symantec.kext.ips (3.2f8) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Daemons: ℹ️
[running] com.seagate.TBDecorator.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.seagate.dashboard.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Calendar Application (/Applications/Calendar.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Musicnotes: Version: 1.18.9 [Support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
Scorch: Version: 6.1.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Support]
Picasa: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
BrowserPlus [Support]
Flash Player [Support]
Microsoft Keyboard
Microsoft Mouse
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
SEAGATE: Disk size: 2.00 TB Disk used: 877.11 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 2014-12-16 04:25:50 +0000
Last backup: 2014-12-16 04:25:50 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 877.11 GB X 3)
Top Processes by CPU: ℹ️
7% backupd
4% mdworker
4% WindowServer
0% AppleSpell
0% ps
Top Processes by Memory: ℹ️
165 MB com.apple.WebKit.WebContent
79 MB Safari
79 MB Seagate Dashboard
75 MB Finder
54 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
45 MB Free RAM
599 MB Active RAM
554 MB Inactive RAM
325 MB Wired RAM
571 MB Page-ins
4 MB Page-outs
Diagnostics Information: ℹ️
Dec 27, 2014, 10:29:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-22295 3_[redacted].crash
Dec 27, 2014, 10:21:42 PM Self test - passed
Dec 27, 2014, 02:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-14534 7_[redacted].crash
Dec 27, 2014, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-07260 5_[redacted].crash
Dec 26, 2014, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-19214 0_[redacted].crash
Dec 26, 2014, 01:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-13170 3_[redacted].crash
Dec 25, 2014, 11:51:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-23514 0_[redacted].crash
Dec 25, 2014, 09:27:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-21273 3_[redacted].crash
Dec 25, 2014, 06:48:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2014-12-25-184821_[reda cted].crash
Dec 25, 2014, 12:00:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-12002 4_[redacted].crash
So if someone could please explain what this means, or suggest some other ways to find out what is wrong with my Mac, it would be extremely helpful.
Thanks
MorganYou need to uninstall all Norton Antivirus softwarwe/ utilities.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Also, uninstall all Seagate hard drive software.
In addition, you need to install more RAM into your iMac.
Your year and model IMac can take a max. total of 8 GBs of RAM.
I strongly recommend that you purchase and install the maximum amount of RAM.
Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com). -
FCPX hangs on loading event in boot up, but when it does boot it runs very slowly.
I'm having a problem with FCP 10.0.9
When I try to open the program it gets hung up on the opening logo at loading event. I get a message that FCP is not responding in the force quit menu, but after around 6 hours FCPX opens up, but runs very slowly. I can see all of my projects and everything appears to be intact.
I'd like for FCPX to run smoothly again so I am looking for advice on how to fix it.
Here is some pertinent information.
I'm working on an 2.93 GHz intel core 7 iMac / 16GB memory / ATI Radeon HD 5750 1024 MB / OS 10.7.5
Everything is on an external 12tb Raid drive that has 5.7 TB free and is connected via Firewire 800.
The footage has been going into FCP is Arri Alexa footage that has been transcoded using Devinci resolve and proxies were created for all the footage within fcp.
My event folder is around 600 gb and the transcoded footage that has been imported into FCP is around 6TB
I've been working for about 3 weeks and have everything broken into 4 projects within one event and everything was working smoothly until yesterday.
I have no compound clips, but all of my imported footage has been synced, multicam-ed and organized by keyword collections.
I've tried loading the even backup to no avail (and foolishly I did not have backups stored anywhere else)
I've tried trashing preferences.
I've tried reinstalling the program.
I've tried hiding events and projects with Event Manager X.
I've tried running diagnostics using the digital rebellion pro maintenance tools Corrupt Clip Finder, Project repair, and Quick Fix but everything came back clean.
One person at Apple technical support suggested I move the footage out of my event folder In pieces to see if there was a corrupt clip. First I removed the proxies and then the original media and then everything else (including all render data) until the only thing in the even folder was the event itself, but still FCP hung up on boot up.
Another apple technical support person suggested I should have optimized my media (which I did not do) but after getting FCP to boot up I let it optimize all my media overnight and this has not had any significant effect.
My console displays lots of error messages end with "Too many SQL Variables"
Another error message I am getting in console is:
Class CMIOGraphService is implemented in both /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO and /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMediaLion/CoreMediaIO.framework/Versions/Curren t/CoreMediaIO. One of the two will be used. Which one is undefined.
When I hide the event but keep the projects in their proper place FCP boots up quickly and my projects are all there but none of the footage appears since it is all within my event.
One thing I am reluctant to try but may end up doing if I cannot find the correct answer from this internet community is Export and XML and use Xto7 to try to open it up in FCP7 and finish the project there. This feels like something that is going to cause me problems down the road, but I'm unsure.
As is almost always the case, I'm under an impossibly tight deadline so any advice would be much appreciated.
Thanks!
BrodyQuite the same problem here: FCP X (10.0.9) crashed while quitting, now it's always hanging up (opening logo freezes while displaying "loading .... event"). The Console says: "SQLite error code:1, 'too many SQL variables'".
The difference maybe is that my event isn't that big. 350 GB, including the original and transcoded media. The fcpevent file itself is about 340 MB. Unfortunately (my fault!) I didn't backup any of the .fcpevent files.
Is there any possibility to repair the .fcpevent file? I tested the repair tool by digital rebellion, but still no success. Are there any other ideas?
Thanks!
Ronja -
Yosemite running very slowly on new MacBook Pro
I just bought a new 13" MacBook Pro (not Retina) last month. When I set it up I copied the data and apps from my 2006 MacBook running Snow Leopard. When I try to open apps such as Safari or jEdit or Adobe Reader or NeoOffice it seems to wait forever (or at least 30 seconds) to open them. I thought this would be faster than Snow Leopard, but it's not!
Should I just back this all up with my SuperDuper and start over?
Here are my Etrecheck data:
Problem description:
Yosemite running very slowly.
EtreCheck version: 2.1.8 (121)
Report generated April 17, 2015 at 9:06:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 36
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 20:46:11
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Kathryn (disk1) / : 498.89 GB (227.44 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/HardwareMonitor.app
[not loaded] com.bresink.driver.BRESINKx86Monitoring (4.0) [Click for support]
/Applications/InsomniaX.app
[not loaded] org.binaervarianz.driver.insomnia (1.0.0d1) [Click for support]
[not loaded] org.binaervarianz.iokit.insomnia (1.0.0d1) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.3) [Click for support]
/System/Library/Extensions
[not loaded] com.increw.kext.speedit (0.32) [Click for support]
[not loaded] com.kodak.printer.XXXX.kext (5.3.0) [Click for support]
[not loaded] se.coolbook.driver2 (2.1.5) [Click for support]
Startup Items: ℹ️
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[running] de.jinx.SmartSleepDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VipRiser Application (/Applications/VipRiser.app)
Cinch Application (/Applications/Cinch.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Scorch: Version: 6.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Click for support]
DirectorShockwave: Version: 11.0.3r470 [Click for support]
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
WidevineMediaTransformer: Version: Unknown [Click for support]
Mozillaplug: Version: 1.0
Musicnotes: Version: 1.16.12 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
MacCouponPrinter: Version: Unknown
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MacFUSE [Click for support]
More Internet [Click for support]
MySQL [Click for support]
SmartSleep [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Kathryn: Disk size: 498.89 GB Disk used: 271.45 GB
Destinations:
Time Capsule [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 271.45 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
5% com.apple.WebKit.Networking
3% Mail
3% Safari
2% Dock
Top Processes by Memory: ℹ️
365 MB com.apple.WebKit.WebContent
133 MB Safari
120 MB Mail
47 MB mdworker
39 MB mds_stores
Virtual Memory Information: ℹ️
36 MB Free RAM
1.05 GB Active RAM
1.03 GB Inactive RAM
810 MB Wired RAM
21.89 GB Page-ins
521 MB Page-outs
Diagnostics Information: ℹ️
Apr 15, 2015, 12:14:37 PM Self test - passed
Apr 14, 2015, 03:59:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155914_[red acted].crash
Apr 14, 2015, 03:59:10 PM /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155910_[redacted].crash
Apr 14, 2015, 12:59:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125936_[red acted].crash
Apr 14, 2015, 12:59:31 PM /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125931_[redacted].crashThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
One of the myths that circulate on this site is the myth that the current version of OS X always needs to more than 4 GB of memory to run well. The myth is based on nothing except the fact that some people keep repeating it. Apple is today selling new Macs with 4 GB of memory that can never be upgraded after they leave the factory. Those Macs come with Yosemite preinstalled, and it can never be downgraded to an older version. So if you were to believe the myth, you would also believe that Apple knows that it's selling products that are permanently crippled right out of the box, no matter how they're used. Read this discussion before you spend money on memory that you may not need.
Some users do need more than 4 GB of memory for full performance. They are running memory-intensive applications, such as photo or video editors, or they're running many programs concurrently, or they have more than one account logged in at the same time. Whether you're one of those users can be determined, in part, by observing the level of memory pressure in the Memory tab of the Activity Monitor window. If the memory pressure graph always stays in the green zone, then a shortage of memory is not causing the problem.
Even if memory pressure is high, that doesn't necessarily mean that adding more memory will help. If one or more processes has a memory leak—a kind of bug—then adding memory, no matter how much, won't help. It will merely delay the onset of the problem, perhaps only by a few minutes or less. That is very likely the case if you already have more than 4 GB.
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