Firefox is so unstable lately. Freezes up, crashes. Are you working on a fix. This is so frustrating (Windows 7 and 8 user)

I must restart Firefox a dozen times a day. I use it because I have software that prefers it. Are you, are you working to fix this?

Could you try installing Firefox 37.0.1 to see whether that helps? Here's how I suggest doing it:
'''Clean Reinstall'''
We use this name, but it's not about removing your settings, it's about making sure the program files are clean -- and do not contain alien code files. As described below, this process does not disturb your existing settings. Do NOT uninstall Firefox, that's not needed.
(1) Download a fresh installer for Firefox 37.0.1 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(2) Exit out of Firefox (if applicable).
(3) Rename the program folder
''(64-bit Windows folder names)''
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
''(32-bit Windows folder names)''
C:\Program Files\Mozilla Firefox
to
C:\Program Files\OldFirefox
(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
Any difference?
Note: Some plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
* \OldFirefox\Plugins
* \OldFirefox\browser\plugins

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Question
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== URL of affected sites ==
http://

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Firefox Beta quits on my android. no crash - just quits - is there a fix for this yet?

This thread is apparently abandoned by the support people.
https://support.mozilla.org/en-US/questions/1026282#answer-643651
so I'm starting it again with some details from the other thread...
Galaxy S4 Model ISGH-M919 Android 4.2.2 Baseband M919UVUAMDL Kernel 3.4.0-453951 se.infra@SEP-133 #1 Fri Apr 26 16:55.54 KST 2013 Build JDQ39.M919UVUAMDL-iwireless1.2 SELinux status permissive
on 10/16/14 started quitting on any website. no crash notice. App just quits. uninstalled on 10/17/14 and reinstalled with no add-ons from Google Play Store No change - Firefox runs as long as it is not connected to the web. Shows history - bookmark - etc. Soon as it connects on the internet it quits. Connecting via wireless network. I have uninstalled it so I can use the internet
I got this suggestion but was unable to duplicate all the steps...
Ok so I tried this finally and got it to work: this might be long but a shortened version:
. Connect the device to the computer via usb.
2. In android settings go to About device and double tap on build id 7 times
3. Go back and now see the developer menu
4. Open and enable remote debugging
5. Open up Firefox on the android go to settings > devloper tools and check remote debugging
6. From Desktop go to Tools > Connect
7. Open Tools > Console
8. Click on gear and on the far right click on "Remote debugging for this session only"
9. [adb sdk install required] in a terminal window
adb devices
make sure a device is listed.
10. On desktop in the window that openned up when you opened up connect click on connect
11. Immediately after run this in the terminal:
adb forward tcp:6000 localfilesystem:/data/data/org.mozilla.firefox/firefox-debugger-socket
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13. should be connected on the connect and click on the remote tabs.
14 the logs will start to show up in the console.
15. If you need adb log cat logs run in the terminal before you start to test:
adb logcat > text.txt
do you thing, and attach it to a bug.
Here was my response:
I'm getting lost on #6 What "Tools" are you talking about?
I am using a laptop btw. Windows 8.1
Thanks
This is where it stopped... some fool got on that thread and was being obnoxious - so I hope we can start fresh here.

Hi,
The "Tools" are in the old drop down menu, which are not shown by default in the new Firefox Design. To show this menu:
Firefox Menu > Customize
On the bottom left there will be Show/Hide Toolbars. The Menu will be listed here.

I have just downloaded Firefox 8.0 and I am STILL getting plug-in container.exe crashes! Is anyone planning to fix this problem? EVER?

EVERY time I go to Yahoo.com, and quite often when I go to other sites, I get the following error message from Firefox:
''''''plugin-container.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'''''
I know I'm not the only one who has had this problem as I've seen other questions about it. The only suggestions offered are to go to an EARLIER version of Firefox. Why wasn't this problem addressed in version 7? And why has it been ignored yet again in version 8?

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox cannot be started today, it keeps crashing when start it. I've tried start in safety mode, uninstall and reinstall.

I've tried the following:
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- Uninstall (all the firefox folder in appdata are also cleaned) and then reinstall it, not work
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- Start Windows in safety mode and then start firefox, not work
Here is the detail of the crash:
AdapterDeviceID: 0x677b
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0.1
AvailablePageFile: 10356572160
AvailablePhysicalMemory: 5091209216
AvailableVirtualMemory: 4003618816
BIOS_Manufacturer: Hewlett-Packard
BlockedDllList:
BreakpadReserveAddress: 45219840
BreakpadReserveSize: 37748736
BuildID: 20140506152807
CrashTime: 1401948787
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1401945776
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x677b, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.921.5.0
D2D? D2D+ DWrite? DWrite+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1256
StartupTime: 1401948786
SystemMemoryUsePercentage: 40
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 29.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: zh-CN
Now I cannot use my firefox anymore T_T. Please help.

Hello,
Please provide us with 5 latest crash IDs.
To view your crash reports from within Firefox:
*In the address bar, type '''about:crashes''' and press Enter. A list of links to your crash reports will appear.
*copy those Crash IDs starting with bp- as well as the date of submission and paste here in the reply box.
see this for more help:
[[Mozilla Crash Reporter]]
[[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

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firefox is working my system too hard and the system is revving very high.
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

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Problem solved, although I'm unsure of exact cause, since I did a number of other software installs between succeeding FF installs. But I have 2 most likely suspects. The particular PC I'm using was salvaged from another department in my company after being hit with a virus that was quite severe and the dept admins just decided to replace it. While installing other software, I got an error about the replacement PC having the same name in the company domain as this salvage one, although MS-IE-8 ran OK under that condition (now fixed). Also, while uninstalling FF, I had left a console CD'd to the FF run directory so as to add the safe mode option, and the uninstall program never mentioned that it couldn't delete some FF-related files, it just didn't delete them. It wasn't until I went to manually delete them with Win-Explorer that I got a non-deletable message.
For the duplicate machine name problem, it wouldn't be proper to ask you folks at Mozilla to try to detect it, but for the non-deletable file problem, I would recommend that you provide some type of warning message in the uninstall program when some program files can't be deleted.
- Dennis McNulty, Portland, OR, USA

Firefox 7.0 and ZoneAlarm Extreme 2011 are incompatible-how do I fix this?

I am trying to run Firefox 7.0 with ZoneAlarm Extreme 101.056.000. I contacted ZA and followed their directions: 10:24Mandy M.: Hello Freda. I am sorry for the inconvenience. What version of FireFox are you running?
10:26Freda Ramirez: I tried upgrading to 7.0 then to 8.0 but neither will work. I had to go back to 6.0 which is not secure. I am running ZA Ex 10.1.03.000. I tried upgrading to 10.1.056.000 but it only locked my PC for 5 min and I had to manually shut the thing down.
10:28Mandy M.: Okay. We do not support version 8 at this time and only version 10.1.056.000 supports version 7 of FireFox. I can certainly provide you with some steps to try to install version 10.1.056.000, if you wish.
10:28Freda Ramirez: yes
10:30Mandy M.: I recommend the steps below.
1.) Click Start -> Run NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R .
2.) Type Msconfig in the run box
3.) Click OK
4.) Once in Msconfig, click the Startup Tab, and remove the checks from everything.
5.) Click the Service Tab, place a check in "Hide All Microsoft Services." Now remove checks from everything.
6.) Click OK
7.) Restart your computer
8.) SAVE the ZoneAlarm clean tool from the link below: http://download.zonealarm.com/bin/free/support/download/clean.exe
9.) When the download box pops up, choose SAVE. In the next box, choose Save to Desktop then run the file from there and follow the on screen prompts to complete the uninstall. Be sure to restart your computer if prompted.
10.) Clear your Windows temporary file cache by following the steps below: - Go to Start ->
Run NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R . - Type %temp% and click OK - Select all of these files and delete them - Empty your recycle bin
11.) Reinstall ZoneAlarm again from the link below: http://download.zonealarm.com/bin/free/1025_za/ZASPSetup_101_056_000.exe
Please save the download to your desktop and then run the download file to start the installation.
10:30Mandy M.: I recommend the steps below. 1.) Click Start -> Run NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R . 2.) Type Msconfig in the run box 3.) Click OK 4.) Once in Msconfig, click the Startup Tab, and remove the checks from everything. 5.) Click the Service Tab, place a check in "Hide All Microsoft Services." Now remove checks from everything. 6.) Click OK 7.) Restart your computer 8.) SAVE the ZoneAlarm clean tool from the link below: http://download.zonealarm.com/bin/free/support/download/clean.exe 9.) When the download box pops up, choose SAVE. In the next box, choose Save to Desktop then run the file from there and follow the on screen prompts to complete the uninstall. Be sure to restart your computer if prompted. 10.) Clear your Windows temporary file cache by following the steps below: - Go to Start -> Run NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R . - Type %temp% and click OK - Select all of these files and delete them - Empty your recycle bin 11.) Reinstall ZoneAlarm again from the link below:
http://download.zonealarm.com/bin/free/1025_za/ZASPSetup_101_056_000.exe
Please save the download to your desktop and then run the download file to start the installation.
I have done this several times with Firefox 7.0 loaded and without it loaded on my PC. I still cannot use Firefox and now my ZA tells me that my computer is at risk because my anti-virus/anti-spywareise not activated. However, everytime I click to turn them on, they immediately go off and the ZA update function does not work, it gives me an error message when I try to use it. Oh yes, I also cannot use internet links are are in eamils. Needless to say, I am totally frustrated with the whole process. Can you help me with this.

The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
Try to decrease the value of the pref <b>network.http.max-connections</b> from 256 to 30 as used in Firefox 3 versions.
*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites
See also:
*http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

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