Firefox is "unable to connect" to any site, while other broswers can
I've tried clearing my cookies and history, disabling addons/extensions and the firewall, changing/disabling proxy settings, and read several of the articles, but nothing seems to work. I was out of town for 2 days and everything was working fine when I left. Got back today and just kept getting "unable to connect" message for any website I tried to open. I tried to download chrome and opera, but the download had an error and just didn't work (chrome) and just stayed at 0% with nothing happening (opera). i'm able to get emails and get on websites via internet explorer.
Hello vtand06, did you also try a ''Clean reinstall'' ? This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you.
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Application Basics
Name
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Firefox is unable to connect to the internet but Internet Explorer can.
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firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!
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I am unable to connect to any secure sites. I downloaded Firefox with the hopes that it would fix the problem but it did not. What ever browser I use I cant connect to any secure sites. All of the other pages load correctly.
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emac Mac OS X (10.4.6)
ibook Mac OS X (10.2.x)Are you connecting via dial up or high speed through a router? If that latter, check the firewall settings of the router. I have my router set to medium (high, medium, low, & none) and it works most of the time. But occationally I get to sites that won't load and setting the router (temporarily) to low usually allows me to access those sites. So perhaps this is your issue.
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When I try to access a web site Firefox displays "unable to connect"
I access Firefox and select a web site
Firefox displays unable to connect, the "try again" button does not help
this just started after I did a system restoreDisabling Add-ons worked. Firefox can access the web again. Thank you for your support. AM
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Unable To Connect To Some Sites
I am unable to connect to some sites, with the error message "Safari can’t connect to the server." I cannot connect to the site with Firefox either.
Example sites are: www.bostonpizza.com and www.airmiles.ca
However, I am able to connect to these sites when I boot into WinXP.
I have tried pinging the sites in question, getting the following error message: "ping: sendto: No route to host"
It looks like something is bonked with my OS X settings. I have tried the following without any luck:
1. Reseting the computer
2. Clearing Safari's cache
3. Reseting PRAM settings using OptCmd+pr key commands on startup
4. Using OpenDNS in the network DNS settings
I am connected directly to a Linksys ADSL Ethernet modem, and my firewall is set to allow all incoming connections. I'm not running PeerGuardian, and as far as I know I'm not running anything in the background that would bork my network.
Any help or suggestions would be greatly appreciated.
Thanks,
Orest
I have tried doing a traceroute when running in WinXP, with the following information:
racing route to www.bostonpizza.com [64.40.107.95]
over a maximum of 30 hops:
1 8 ms 8 ms 8 ms d75-152-160-1.abhsia.telus.net [75.152.160.1]
2 7 ms 7 ms 7 ms 154.11.184.193
3 9 ms 8 ms 7 ms peer.clgrab21gr02.bb.telus.com [154.11.3.42]
4 20 ms 20 ms 20 ms rc2wh-pos0-0-2-0.vc.shawcable.net [66.163.77.197]
5 20 ms 20 ms 20 ms ra2wh-tge2-1.vc.shawcable.net [66.163.69.186]
6 22 ms 21 ms 21 ms rx0wh-net-nation.vc.bigpipeinc.com [64.251.87.170]
7 21 ms 21 ms 21 ms www.bostonpizza.com [64.40.107.95]
Trace complete.Thanks for the replies, unfortunately I still haven't resolved the issue. I would say 99% of the sites I visit work fine, but for some reason the odd site won't work.
This is the results for the ping on my Mac OS X system:
PING www.bostonpizza.com (64.40.107.95): 56 data bytes
ping: sendto: No route to host
I can access the site running WinXP in Parallels, and I can access the site in question when I use bootcamp to boot into WinXP, using the same network hardware and same connections.
It looks like from the ping, DNS is working and able to translate the site name, but for some reason cannot access the site.
This is the results of a traceroute that I ran while booted in WinXP:
Tracing route to www.bostonpizza.com [64.40.107.95]
over a maximum of 30 hops:
1 8 ms 8 ms 8 ms d75-152-160-1.abhsia.telus.net [75.152.160.1]
2 7 ms 7 ms 7 ms 154.11.184.193
3 9 ms 8 ms 7 ms peer.clgrab21gr02.bb.telus.com [154.11.3.42]
4 20 ms 20 ms 20 ms rc2wh-pos0-0-2-0.vc.shawcable.net [66.163.77.197]
5 20 ms 20 ms 20 ms ra2wh-tge2-1.vc.shawcable.net [66.163.69.186]
6 22 ms 21 ms 21 ms rx0wh-net-nation.vc.bigpipeinc.com [64.251.87.170]
7 21 ms 21 ms 21 ms www.bostonpizza.com [64.40.107.95]
Trace complete.
When booted in Mac OS X, I am able to ping every listed IP address in the WinXP traceroute, except for the last one, 64.40.107.95.
Still no idea what is going on, my network troubleshooting toolbox consists of pretty much ping, and googling error messages.
Thanks,
Orest
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