Firefox is unable to update to 7.0.1. I get an error that The operation can't be completed because the item "libsmime3.dylib" is in use. I found this is a Cisco folder, tried to trash it, but it won't leave. Maybe I need it?

The operation can’t be completed because the item “libsmime3.dylib” is in use.
This is the error message I get when i try to install the 7.0.1 update. I found a cisco folder on my MAC and tried to Trash it. It won't leave. Maybe I need it... Some of it did Trash, but what ever is left continues to prevent 7.0.1 from installing.

OK I looked at an old Apple forum and someone suggested Trash then Restart then Empty Trash, and it worked. Cisco is gone, Opt is gone, and I was able to load FireFox. I had to give admin passwords to do this too. Why an old weird game or library folder could cause such obstacles is a wonder. But I'd rather wonder about other things...

Similar Messages

  • Trying to delete file from trash but get this: The operation can't be completed because the item "File name" is in use. All other files delete except this one. Please help

    Trying to delete file from trash but get this: The operation can’t be completed because the item “File name” is in use. All other files delete except this one. Please help

    Maybe some help here:
    http://osxdaily.com/2012/07/19/force-empty-trash-in-mac-os-x-when-file-is-locked -or-in-use//

  • Trying to upgrade to FireFox 4 and getting this error: The operation can't be completed because the item "libsoftokn3.dylib" is in use.

    I am using a new MacBook Pro. I click on the "Download FireFox 4.0" button. The file(s) download and the dialog appears to drag FireFox icon into the Applications folder.
    I get a dialog that says "There is a previous version.. Ok to replace?" I click "Replace".
    Then I get a Copy dialog that says: "The operation can’t be completed because the item “libsoftokn3.dylib” is in use."
    The software is not updated and I am still on FireFox 3. I tried rebooting and doing it again - I get the same results. I also did a web search and was not able to find a solution to this error.

    I had success by:
    1- Quit Firefox
    2- Go to the Applications folder and drag Firefox to the desktop
    3- Install Firefox 5 (it installs successfully at this point)
    4- Put old Firefox in the trash
    5- Secure empty trash
    It may be possible to just drag Firefox directly to the trash and use regular Empty Trash, but I did not try that. Some people on the net reported that they could not empty the trash after putting the old Firefox in the trash (got the same "libsoftokn3.dylib is in use" error), so I just tried Secure Empty Trash, which may be no different from a regular empty trash as far as this goes; not sure as I'm a bit new to the Mac.

  • Cannot empty trash: "The operation can't be completed because the item ...

    I've been having trouble emptying the trash. I get the following error, "The operation can’t be completed because the item "_file name_" is in use."
    I've tried unlocking the files, but the unlock doesn't seem to stick.
    I'm not sure if this is related, but a couple of months ago, I had a repair done and since then some of my software have required me to enter my license information again; apparently it looked as if I was running the programs on a different machine.
    Anyone have tips/solns?

    Thank you!
    I ended up sticking the startup disc in, restarting while holding down the "c" key, and "using the Reset Home Directory Permissions and ACLs function of the Reset Paswoord function of the Utilities menu."
    It worked perfectly; I now have an empty trash can.

  • "The operation can't be completed because the disk is full" when trying to compress files

    Trying to compress my files because my computer keeps saying that my startup disk is almost full. However, when I try to compress my files, I get an error that reads "The operation can't be completed because the disk is full." Does anyone know why this is happening? Any help would be much appreciated! Thanks

    Yes. You are trying to create more files taking up more space on the computer. Compressing files only reduces disk space used after you remove the uncompressed file.
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion's Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • Data folder can not be opened in finding " AirPort Time Capsule " The operation can not be completed because the original item for " data" does not exist .

    Hi
    I have a " AirPort Time Capsule " (firmware 7.7.3) When I try to open the data folder in "finder". Then I got the message  " The operation can not be completed because the original item for " data" does not exist". I have a lot of data and I can understand why I get this message?
    Anyone who can help? Thanks..
    Br. Bo

    Get a USB drive of 2TB or more.. assuming your TC is 2TB. Either preformatted Mac or plug into your Mac and format it standard Mac OS Extended Journaled in disk utility.
    Do a full archive of the TC. You do this using airport utility. Do not click the erase disk.. I marked in green.. just the archive.. that is to backup the internal disk to the USB disk. It is not fast.. take it that the process will go at around 40-50GB/hr.
    Once you complete the archive .. it is a direct image of the data on your TC.. you can then plug it into your computer directly.. and then try and open the files you lost.. if you cannot open them.. open disk utility and fix the permissions.
    http://osxdaily.com/2015/01/13/repair-disk-permissions-mac-os-x/
    Or try the methods apple recommends..
    OS X Yosemite: Set permissions for items on your Mac
    It is possible to fix things on the USB drive because it is locally mounted.. but you cannot fix it on TC which is network drive.

  • Problems copying iTunes folder to an external hard drive - "The operation can't be completed because the item FILE NAME is in use"

    Hi,
    I have been trying to back up my iTunes folder from my MacBook hard drive over to a new LaCie external hard drive.  However, whenever I try to do it at some point during the copying I keep getting the warning "The operation can’t be completed because the item FILE NAME is in use".  Each time I have tried it, it is always a different file name that comes up and at different points of the copying.  Following the warning, the copying stops and cannot be restarted.
    I tried copying the iTunes folder to another Lacie external hard drive that I have, and it worked fine so I am guessing that it maybe something wrong with the hard drive.
    I've been trying various approaches all day and can't seem to get anywhere with it - all very frustrating, so any help would be much appreciated!
    Thanks.

    If you don't have other backup data on it, reformatting external drive could solve the problem.

  • The operation can't be completed because the item "folder name" is in use

    Hi everyone,
    I think this is quite a common issue but I don't find it really easy to find a solution.
    I have a folder containing a folder and no files on a server that I cannot delete, for the life of me.
    Whether I use shortcuts or drag the main folder to the bin, I have the same result "The operation can't be completed because the item "secondary folder name" is in use". This folder is just 1 year old so, obviously, I have restarted the computer more than once since then which means that the folder is NOT in use.
    I'd like to clean up a bit and remove some stuff and this is bugging!
    Hope someone can help me.
    Thanks in advance!

    If you don't have other backup data on it, reformatting external drive could solve the problem.

  • Every time I send a picture to the trash from my desktop, and then empty the trash, a window pops up saying The operation can't be completed because the item ".DS_Store" is in use."

    It started yesterday, and I don't know how to get it to stop. I switched to a macbook recently so I'm pretty new at this, but any advice will help.

    Triple-click anywhere in the line below on this page to select it:
    lsof | grep Trash | open -ef
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.

  • When I try to copy my iTunes music to my music folder on my external drive it says "The operation can't be completed because the item "audio" is in use." How do I get this to go away so I can copy the files?

    I have never gotten this error before. I also tried restarting my computer but it says the same thing. I had no problem copying my documents or photos. Please help!

    Quit iTunes if it's running. Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
    Select My Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "iTunes" (without the quotes) in the "Filter" text field. Select and quit any process shown in the process table. Try the copy again.

  • I was just on PSE last night and everything was fine but when I tried to get on today it gives me this message:The operation can't be completed because the original item for "Adobe Photoshop Elements 10" can't be found.  Help!

    I haven't changed anything and it has worked up until now .. I've had it for a few months. What could be the problem?

    Trash – Can’t Empty or Move File To Trash
    Trash – Empty When File is Locked or in Use
    Trash Permission Error
    Trash Permission Error (2)

  • Trying to delete Office for Mac and getting this message: The operation can't be completed because the item "com.microsoft.DocumentConnection.plist" is in use.

    I am trying to remove Office for Mac from my Macbook Air. I've deleted the files and moved to Trash, but can not empty Trash. This message continues to display when I attempt to empty Trash and thereby delete all Microsoft plist files...

    You can't delete Office simply by throwing the app in the trash.
    Here are the instructions for removing it, follow them exactly.

  • Trying to reload firefox and getting this message, when moving to the applications folder: "The operation can't be completed because you don't have permission to access some of the items."

    Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
    The operation can’t be completed because you don’t have permission to access some of the items.

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

    While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
    == installing ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

  • The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly ... Iget this message when closing firefox. It obviously has been a problem in the past but I'm using FF 6

    '''"The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly ... '''"Iget this message when closing firefox. It obviously has been a problem in the past for others but it has only happened to me since updating to firefox6'''

    Try to clear the "Active Logins" via Clear Recent History
    *https://support.mozilla.com/kb/Clear+Recent+History
    You can also try to delete the file secmode.db in the Firefox Profile Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder

Maybe you are looking for