Firefox isn't working but I can't delete it to reinstall
I accidentally deleted Firefox. I did a system restore to get it back but although it's listed in my programs it isn't working. I tried to delete it again to reinstall a fresh Firefox but now it will not uninstall from my programs.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.
Similar Messages
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My itunes for window quit working and I can't delete it to reinstall
Any suggestions..... when I try to reinstall the windows installer seems stalled
Hi breed788,
Thanks for visiting Apple Support Communities.
If you're seeing issues when trying to reinstall iTunes, I'd recommend starting with the "additional troubleshooting" section in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
I'm trying to connect my Bluetooth JBL speakers to my Macbook Pro but it isn't working. I can't seem to find Bluetooth Setup Assistant because I updated my laptop. What should I do?
Make sure you set the speakers as discoverable, which usually involves holding down a button for a few seconds. Go to System Preferences / Bluetooth and you should be able to add it.
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I have a new Macbook pro. I can't sign onto facetime, keep getting a message saying my wifi isn't working, but it is. Any suggestions?
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
My add-ons still appear to be installed and working, but I can't install more, or uninstall, or configure them.
Try forcing Firefox to rebuild the list of installed add-ons.
# Open the profile folder, for details of how to access it see the [[profiles]] article.
# Close Firefox, then delete extensions.sqlite (you can also delete extensions.cache, extensions.ini, extensions.rdf if they exist)
When you restart Firefox the list of installed add-ons should be rebuilt.
If that did not work, you may have an add-on that is causing the problem, try the options in the [[troubleshooting extensions and themes]] article.
If you type '''about:addons''' into the location bar does that bring up the list of add-ons? I have seen a blank add-ons list if Mr Tech Toolkit add-on is installed, accessing the add-ons manager by typing about:addons in the location bar is a workaround with that add-on installed. The author of that add-on is working on an update. -
Firefox no longer works and I can't seem to get it fixed
Over the past week, firefox has stopped working on both my windows xp machine and a windows Vista machine. it tells me I need to restart the computer to allow an upgrade to occur. I have tried the solution on the website to find and delete xpicleanup.dat, but it isn't working. I can't uninstall it, and I can't install a new version. Please help
You'll actually need to order a snow leopard DVD first. Then you can download mountain lion via the app store. Confirm you meet the requirements: http://www.apple.com/osx/specs
If you dont, you might be able to get lion instead. That's an order over the phone, to get a redemption code.
And make sure you're actually contacting apple: http://support.apple.com/kb/HE57
You'll also want to confirm your 3rd party apps are compatible before an OS upgrade. Of course, you'll also want to backup your data.
Message was edited by: Imp68 -
TS1453 Home sharing isn't working and I can't seem to get it fixed.
When I try to go under computers on my Apple TV (2nd Gen), it says "Loading Jennifer's Library" for several minutes before I get an error telling me "Could not connect to Jennifer's Library. Make sure the computer is on the same network as your Apple tv, the itunes version is up to date, and itunes is running." I've tried literally everything short of completely reformatting my computer and I'm not doing that.
-Both my computer and apple tv are hooked up to the correct router.
-I checked the internet connection on the tv, it's in working condition.
-All my software, both on my Apple TV and on my computer are up to date.
-I have restarted itunes and my apple tv.
-I've done a reset on the apple tv.
-I've turned off homesharing on my computer and tv for 1 minute and turned it back on.
-I've restarted my router.
-I've restarted my modem.
-My router software is up to date.
I can play music from my computer onto my TV but as soon as I try to play my movie, which I've watched before on my apple tv and know it works, I get "An error occurred loading this content. Try again later."
I'm at a loss for what I should do next. Everything I've tried has failed. If you have any suggestions, I'd be very appreciative.Home sharing isn't working either
Which is why you can not use the remote app. Did you turn on home sharing on your computer and on ATV?
eve though they have the same Apple ID.
Did you enter the ApplieID in the home sharing login though? Or just in for the iTunes store, or iCloud, or photo sharing, or something else?
Home sharing isn't working either, I can't play or transmit any video from my iPad to the Apple TV because it doesn't recognize it
That would be AirPlay, not homesharing. THey are not related. Did you enable air play on all the devices?
Have you run the network test tools on ATV? Can ATV access the iTunes store, Netflix, etc? -
Firefox won't work but Safari will???
Firefox won't work but Safari will?
Firefox was already loaded on my macbook pro but won't work??Firefox doesn't come preloaded on new Mac's.
So you must have gotten this machine used and the person set up Firefox with a proxy amongst other "tweaks" that your not aware of, possibly even remote access to your machine.
If this is a used machine you bought, ideally it would be best to backup any files you have to a external drive, c boot off the installer disk the other person should have given you and use Disk Utility > Erase > Zero and format the drive HFS+ Journaled. Quit and install OS X and start with a fresh machine.
If you don't have the disk, a $29 Snow Leopard install disk is avaialble from Apple (no iLife programs, sold seperatly) which you can do the same as above.
If you don't want to do this, then delete Firefox and it's Library > Application Support > Firefox folder and reinstall it fresh from Mozilla.
Just reinstalling Firefox alone doesn't work, the support files need to be trashed as well. -
IPad3 Speaker isn't working but the headphone is working fine.
iPad3 Speaker isn't working but the headphone is working fine. I have resetted the all settings and restore to old backup also but it doesn't work.
Let me know the steps to resolve the issue!Check System Preferences > Network > active connection > Proxies tab. Are there proxy servers enabled? If you aren't behind a proxy server (which you probably aren't), uncheck those boxes. (Firefox bypasses the OS's proxy settings, so it's not affected by those settings.)
Hope this helps... -
Resering of Firefox isn't working
Firefox is very slow, sometimes it crashes or can't open. Resering of Firefox isn't working, I've tried 5 times.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
You can use one of these to start Firefox in <u>[[Safe Mode|Safe Mode]]</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
*Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports.
If necessary then you can open <b>about:</b> pages via the location/address bar.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter -
My ipod classic works, but I can't see anything on my screen
My ipod classic works, but I can't see anything on my screen. I tried doing a hard reset and restore to factory setting, but obviously I can't see if anything worked since my screen is not working.
Hi Bababooey2uall,
It seems the display of your iPod Classic isn't working properly. Based on the information you have provided, it appears your iPod Classic needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
My touchscreen on my 4s isn't working. I can't "slide to unlock" and when I try to turn my phone off I can't "slide to turn off". HELP!!
I am making the assumption - based on the "tags" in your description - that you do not have sounds in apps, games and things like that - but you can hear sound when you use the music app. ......
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
I have an ipod touch 4g it was just Fine and today i tried to plug it to my laptop to sync music and it suddenly turned off and it didn't work for 15 mins and then it worked but i can no longer sync apps or music plz help me as soon as you can
If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple -
word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?
Hi Rachel,
Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
http://support.microsoft.com/gp/cp_macoffice2008_master -
hi there can any one help me i have a iphone 5 but my mobile data is not working but a can connect to my wifi no bother
talk to your carrier about the data subscription and possible settings changes to their apn than
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