Firefox just updated to itself and now I am getting a "SystemK has stopped working". Running windows Vista on a HP Pavillion.

Question

Firefox update on Nov 6th at 6:32pm to 33.0.3 (20141105223254) and since I've been getting a Micro Soft Windows system message saying "SystemK Module has stopped working". It appears to be generated from Firefox. I am running a HP Pavilion DV6748US with Windows Vista that is current on pushes from Micro Soft. I also run a current and updated version of Norton antivirus. Please provide direction to fix this error and if it is not affiliated with Firefox please indicate so. Thank you.

Answer 1

Hi dtenholder, I'm sorry to hear that you are having problems with the new update. I believe a while back I had a similar problem. At the time I didn't know what to do.
So just to make sure we are on the same page, when you click on Firefox you computer then has a popup box saying "SystemK Module has stopped working". If so I know how to fix this.
What you are going to need to do is remove Firefox from your computer. First you are going to want to uninstall Firefox. Next you are going to want to delete the Firefox installation folder (located in one of these folders by default):
C:\Program Files\Mozilla Firefox
C:\Program Files (x86)\Mozilla Firefox
After that download and instal a new copy of Firefox. Some good news is that a clean install will not delete your bookmarks, saved passwords, add-ons or other personal information. If you need any new information you can [http://mzl.la/1qP0CYM click here] .
Hope this helps. If you need any more information or this does not work for you please let me know.