Firefox keeps crashing a few times a day

Question

My Firefox regularly crashes during a day. I use Win 7 32b.
See a few submitted crash reports:
bp-3a2ee615-94b7-4464-9652-fca372141013
bp-ac2da245-cca9-4fee-949d-a8f7b2141013
bp-ad3f19b0-bf2f-4e84-b1f9-f71d22141010
bp-fd892edd-d736-43ca-965b-48ade2141009
bp-30777009-8d5f-41a0-bb72-8814f2141009
Same issue happens on W8.1 64b:
bp-9daa79cc-d15b-4aec-9934-c3aa12141010
bp-fdd37ba9-2a94-46d0-a7dc-c45ac2140807

Answer 1

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window (''Preferences'' on Mac or Linux) as follows:
#* In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]] and select ''Options'' for Windows or ''Preferences'' on Mac or Linux.
#* In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.