Firefox keeps crashing and closing after I've used HP Photosmart software

As title. I'm using Firefox 35.0.1 but the last few versions of FF have done this too.
After I've done any scanning with HP Photosmart scanning software Firefox keeps closing with a send-error-report box if I switch to a different tab or scroll up or down with the mousewheel. It does this almost immediately every time I restart FF and the problem is only solved by rebooting my laptop.
I updated all my drivers including nVidia drivers about ten days ago but it hasn't made a difference and tbh it doesn't seem like a graphics error to me anyway. This problem has gone on for several versions of FF now and I don't really have time to reboot my laptop every time I use my printer :( Maybe it is down to the HP software, but Chrome, Opera and IE don't have this issue, only FF, and using other browsers only serves to remind me how much I really prefer FF over all the others LOL x

Please provide some Crash Report ID's.
Follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. 
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To Reset Firefox do the following:
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Hello filipstanislawski, can you open firefox and paste the crash Report ID ? , if yes see how to do that : [https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash Get help fixing this crash]
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Dock keeps crashing and relaunching after Lion install.

I just installed OS-X 10.7 and my Dock keeps crashing and relaunching every second or so.
I have tried the following things but they didn't help.
 - log in under safe-mode
 - create a new user account and log in under this account
 - deleted the following files:
 ~/Library/Preferences/com.apple.dock.db
 ~/Library/Preferences/com.apple.dock.plist
 ~/Library/Preferences/com.apple.dock.plist.lockfile
This is the output of one of the crash reports:
Process: Dock [2860]
Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
Identifier: com.apple.dock
Version: 1.8 (1040.36)
Build Info: Dock-1040036000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [215]
Date/Time: 2012-05-27 16:39:23.744 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 4 Dispatch queue: LPAppManager scanning queue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[2860]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFDictionary boolValue]: unrecognized selector sent to instance 0x7f848207fc70'
*** First throw call stack:
 0 CoreFoundation 0x0000000105c8ff56 __exceptionPreprocess + 198
 1 libobjc.A.dylib 0x0000000105b04d5e objc_exception_throw + 43
 2 CoreFoundation 0x0000000105d1c1be -[NSObject doesNotRecognizeSelector:] + 190
 3 CoreFoundation 0x0000000105c7ce23 ___forwarding___ + 371
 4 CoreFoundation 0x0000000105c7cc38 _CF_forwarding_prep_0 + 232
 5 Dock 0x000000010444bbe9 Dock + 199657
 6 Dock 0x000000010444b948 Dock + 198984
 7 Dock 0x000000010458fdf5 Dock + 1527285
 8 Dock 0x000000010444b204 Dock + 197124
 9 Dock 0x000000010444b159 Dock + 196953
 10 Dock 0x000000010444ac79 Dock + 195705
 11 Dock 0x000000010459374a Dock + 1541962
 12 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
 13 libdispatch.dylib 0x00000001078fb087 _dispatch_async_f_redirect_invoke + 112
 14 libdispatch.dylib 0x00000001078fa965 _dispatch_worker_thread2 + 255
 15 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
 16 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
abort() called
terminate called throwing an exception
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000107b1167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000107b10d71 mach_msg + 73
2 com.apple.CoreFoundation 0x0000000105c1c50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000105c24c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000105c24486 CFRunLoopRunSpecific + 230
5 com.apple.dock 0x000000010450c990 0x10441b000 + 989584
6 com.apple.dock 0x00000001044c6914 0x10441b000 + 702740
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000107b137e6 kevent + 10
1 libdispatch.dylib 0x00000001078fb78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00000001078fa31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: LPStorage Database Queue
0 libsystem_kernel.dylib 0x0000000107b135b6 fsync + 10
1 libsqlite3.dylib 0x000000010591de38 unixSync + 72
2 libsqlite3.dylib 0x000000010592b991 syncJournal + 705
3 libsqlite3.dylib 0x000000010591ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x000000010590811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x0000000105907735 vdbeCommit + 981
6 libsqlite3.dylib 0x00000001058ca55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00000001058fda08 sqlite3VdbeExec + 58200
8 libsqlite3.dylib 0x00000001058eea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00000001058b1fb5 sqlite3_exec + 533
10 com.apple.dock 0x0000000104443530 0x10441b000 + 165168
11 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
12 libdispatch.dylib 0x00000001078fb2d6 _dispatch_queue_drain + 264
13 libdispatch.dylib 0x00000001078fb132 _dispatch_queue_invoke + 54
14 libdispatch.dylib 0x00000001078fa92c _dispatch_worker_thread2 + 198
15 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
16 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 3:: Dispatch queue: LPApp information gathering
0 libsystem_kernel.dylib 0x0000000107b1167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000107b10d71 mach_msg + 73
2 com.apple.CoreServices.OSServices 0x00000001083f5aac ISGetIconContainerInfo_rpc + 189
3 com.apple.CoreServices.OSServices 0x00000001083f0644 CLocalRefToSharedStorageEntry::GetIconContainerInfo(IconContainerInfo*) + 60
4 com.apple.CoreServices.OSServices 0x00000001083ac328 CIconStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 520
5 com.apple.CoreServices.OSServices 0x00000001083f029a CLocalRefToSharedStorageEntry::Load(CIconFamilyLoader*, unsigned int) + 138
6 com.apple.CoreServices.OSServices 0x00000001083efc8a CIconStorageEntry::GetData(int) + 144
7 com.apple.CoreServices.OSServices 0x00000001083efab4 CIconStorageEntry::GetDataInfo(int, unsigned int, _ISStorageDataInfo*) + 56
8 com.apple.CoreServices.OSServices 0x00000001083f2146 _ISGetStorageDataInfo + 57
9 com.apple.HIServices 0x00000001073eb10f _ZL27_ISStorageRefDataInfoGetterPvihP11_ISIconInfo + 29
10 com.apple.HIServices 0x00000001073e84af ___ISGetBestCGImageForIndexedStorageData_block_invoke_1 + 101
11 com.apple.CoreServices.OSServices 0x0000000108434742 _ISEnumerateIconIndexByPresidenceWithBlock + 262
12 com.apple.HIServices 0x00000001073eada1 _ISGetBestCGImageForIndexedStorageData + 641
13 com.apple.HIServices 0x00000001073e9786 _ISGetCGImageRefForISImageRef + 1055
14 com.apple.HIServices 0x00000001073ea7c0 PlotISImageRefInContext + 1327
15 com.apple.HIServices 0x00000001073eca43 PlotIconRefInContext + 350
16 com.apple.dock 0x000000010444e6e2 0x10441b000 + 210658
17 com.apple.dock 0x0000000104433a5d 0x10441b000 + 100957
18 com.apple.dock 0x000000010444e5e0 0x10441b000 + 210400
19 com.apple.dock 0x000000010444e509 0x10441b000 + 210185
20 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
21 libdispatch.dylib 0x00000001078fb2d6 _dispatch_queue_drain + 264
22 libdispatch.dylib 0x00000001078fb132 _dispatch_queue_invoke + 54
23 libdispatch.dylib 0x00000001078fa92c _dispatch_worker_thread2 + 198
24 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
25 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: LPAppManager scanning queue
0 libsystem_kernel.dylib 0x0000000107b12ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00000001079c77d2 pthread_kill + 95
2 libsystem_c.dylib 0x00000001079b8a7a abort + 143
3 libc++abi.dylib 0x0000000107bac7bc abort_message + 214
4 libc++abi.dylib 0x0000000107ba9fcf default_terminate() + 28
5 libobjc.A.dylib 0x0000000105b051b9 _objc_terminate + 94
6 libc++abi.dylib 0x0000000107baa001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x0000000107baa05c std::terminate() + 16
8 libc++abi.dylib 0x0000000107bab152 __cxa_throw + 114
9 libobjc.A.dylib 0x0000000105b04e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x0000000105d1c1be -[NSObject doesNotRecognizeSelector:] + 190
11 com.apple.CoreFoundation 0x0000000105c7ce23 ___forwarding___ + 371
12 com.apple.CoreFoundation 0x0000000105c7cc38 _CF_forwarding_prep_0 + 232
13 com.apple.dock 0x000000010444bbe9 0x10441b000 + 199657
14 com.apple.dock 0x000000010444b948 0x10441b000 + 198984
15 com.apple.dock 0x000000010458fdf5 0x10441b000 + 1527285
16 com.apple.dock 0x000000010444b204 0x10441b000 + 197124
17 com.apple.dock 0x000000010444b159 0x10441b000 + 196953
18 com.apple.dock 0x000000010444ac79 0x10441b000 + 195705
19 com.apple.dock 0x000000010459374a 0x10441b000 + 1541962
20 libdispatch.dylib 0x00000001078f9a86 _dispatch_call_block_and_release + 18
21 libdispatch.dylib 0x00000001078fb087 _dispatch_async_f_redirect_invoke + 112
22 libdispatch.dylib 0x00000001078fa965 _dispatch_worker_thread2 + 255
23 libsystem_c.dylib 0x00000001079c73da _pthread_wqthread + 316
24 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x0000000107b1176a clock_sleep_trap + 10
1 com.apple.dock 0x0000000104436d27 0x10441b000 + 113959
2 libsystem_c.dylib 0x00000001079c58bf _pthread_start + 335
3 libsystem_c.dylib 0x00000001079c8b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000107b13192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001079c7594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000107b13192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001079c7594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001079c8b85 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010d007828 rdx: 0x0000000000000000
rdi: 0x000000000000cf07 rsi: 0x0000000000000006 rbp: 0x000000010d007850 rsp: 0x000000010d007828
 r8: 0x0000000107a5bfb8 r9: 0x000000010d0072b8 r10: 0x0000000107b12d0a r11: 0xffffff80002da8d0
r12: 0x0000000105d6ec58 r13: 0x0000000000000008 r14: 0x000000010d009000 r15: 0x000000010d0079a0
rip: 0x0000000107b12ce2 rfl: 0x0000000000000206 cr2: 0x0000000107a0d1dd
Logical CPU: 0
Binary Images:
 0x10441b000 - 0x10465eff7 com.apple.dock (1.8 - 1040.36) <10E1205F-FB2F-305B-964C-4CCEA03F5767> /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
 0x1046ea000 - 0x104753fff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
 0x104799000 - 0x104a82ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
 0x104ba1000 - 0x104bc9fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
 0x104be6000 - 0x104bedfff com.apple.Uninstall (1.0 - 114) <9339A2B6-EC0E-3DBB-94C1-858D6619F8F2> /System/Library/PrivateFrameworks/Uninstall.framework/Versions/A/Uninstall
 0x104bf6000 - 0x104c03fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
 0x104c12000 - 0x104d2bfff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
 0x104d8a000 - 0x1050a3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
 0x105289000 - 0x105289fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
 0x10528d000 - 0x10528dfff com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
 0x105297000 - 0x105302ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
 0x105332000 - 0x10537eff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
 0x1053af000 - 0x1053dcfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
 0x1053eb000 - 0x105448ff7 com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
 0x105482000 - 0x1055dbfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
 0x10565a000 - 0x1057f9ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
 0x1058a7000 - 0x1059aefe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
 0x1059c3000 - 0x1059c9fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
 0x1059da000 - 0x1059e5ff7 com.apple.aps.framework (2.1 - 2.1) <D0C49BA6-A5FB-3DBD-AFCC-7B6F056A57A7> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
 0x1059f4000 - 0x105a06ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
 0x105a11000 - 0x105a12fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
 0x105a18000 - 0x105a8bfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
 0x105aee000 - 0x105bd2e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
 0x105bec000 - 0x105dc0ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
 0x105f11000 - 0x105f11fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
 0x105f15000 - 0x105f25ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
 0x105f2f000 - 0x105f58fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
 0x105f75000 - 0x106077fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
 0x1060a5000 - 0x1060a5fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
 0x1060a8000 - 0x1060aefff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
 0x1060b9000 - 0x10632cfff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
 0x10641b000 - 0x10646fff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
 0x106494000 - 0x1064e6ff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
 0x1064f8000 - 0x1064fefff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
 0x106509000 - 0x10651ffff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
 0x106533000 - 0x106ed0c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
 0x106fdd000 - 0x1070bcff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
 0x10710d000 - 0x1071c0ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
 0x107213000 - 0x107297ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
 0x1072c7000 - 0x10738eff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
 0x1073d5000 - 0x107431ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
 0x107469000 - 0x10747dff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
 0x10748d000 - 0x107508ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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 0x10b09d000 - 0x10b105ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <C6703B2E-62F2-37C4-A4DE-28AF9C81CB44> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
 0x10b133000 - 0x10b133fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
 0x10b13d000 - 0x10b1dffff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
 0x10b233000 - 0x10b23aff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
 0x10b48e000 - 0x10b4b9ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
 0x10b51b000 - 0x10b528fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
 0x10b532000 - 0x10b576ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <22B2A10A-34B5-3787-88C9-B2722FE79504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
 0x10c9f0000 - 0x10c9f4fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <2B1215A0-1B43-39C3-B4F4-392D71D08FFA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
 0x7fff6401b000 - 0x7fff6404fbaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
 task_for_pid: 6
 thread_create: 0
 thread_set_state: 0
Calls made by this process:
 task_for_pid: 0
 thread_create: 0
 thread_set_state: 0
Calls made by all processes on this machine:
 task_for_pid: 7086
 thread_create: 0
 thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=99.2M resident=98.0M(99%) swapped_out_or_unallocated=1228K(1%)
Writable regions: Total=67.4M written=33.2M(49%) resident=36.5M(54%) swapped_out=0K(0%) unallocated=30.9M(46%)
REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 8K
CG raster data 64K
CG shared images 128K
CoreAnimation 4472K
CoreGraphics 16K
CoreServices 1224K
MALLOC 50.4M
MALLOC guard page 48K
Memory tag=243 4K
Memory tag=246 3200K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 452K
__CI_BITMAP 80K
__DATA 9.8M
__LINKEDIT 17.3M
__TEXT 81.9M
__UNICODE 544K
mapped file 17.6M
shared memory 4488K
=========== =======
TOTAL 259.1M
TOTAL, minus reserved VM space 259.1M
Any help would be appreciated.
Pepijn.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

The newest version of firefox keeps crashing, and freezing. I can't figure out why.

I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.

You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

Firefox keeps crashing, and I think it might be virus-related.

I had a nasty virus about a month ago, but after running a couple antivirus programs, it seemed to be gone for good. One of the problems it caused was that it caused Firefox to crash when i had several tabs/windows open at once. But even though the virus is gone, this still happens. I've uninstalled and reinstalled FF several times, keep up-to-date with the newest version, etc. Nevertheless, the problem persists.
Here are some of my crash reports:
http://crash-stats.mozilla.com/report/index/bp-f09713ac-973c-43b7-bae4-3450a2110820
http://crash-stats.mozilla.com/report/index/bp-cf6c17f1-dff3-42c3-83ab-7568a2110820
http://crash-stats.mozilla.com/report/index/bp-cabecefd-89d9-448d-b800-fc8d62110820
http://crash-stats.mozilla.com/report/index/bp-0d71b43b-8c08-4c6a-abab-bb0fc2110820
http://crash-stats.mozilla.com/report/index/bp-902a3ba8-5616-45e7-81d0-521032110819
http://crash-stats.mozilla.com/report/index/bp-74d29834-6385-48b8-a6a7-7ea952110819
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-0ba50add-7c8e-4a2e-853a-f57872110815
Any help would be greatly appreciated. Thanks for reading!

I had a nasty virus about a month ago, but after running a couple antivirus programs, it seemed to be gone for good. One of the problems it caused was that it caused Firefox to crash when i had several tabs/windows open at once. But even though the virus is gone, this still happens. I've uninstalled and reinstalled FF several times, keep up-to-date with the newest version, etc. Nevertheless, the problem persists.
Here are some of my crash reports:
http://crash-stats.mozilla.com/report/index/bp-f09713ac-973c-43b7-bae4-3450a2110820
http://crash-stats.mozilla.com/report/index/bp-cf6c17f1-dff3-42c3-83ab-7568a2110820
http://crash-stats.mozilla.com/report/index/bp-cabecefd-89d9-448d-b800-fc8d62110820
http://crash-stats.mozilla.com/report/index/bp-0d71b43b-8c08-4c6a-abab-bb0fc2110820
http://crash-stats.mozilla.com/report/index/bp-902a3ba8-5616-45e7-81d0-521032110819
http://crash-stats.mozilla.com/report/index/bp-74d29834-6385-48b8-a6a7-7ea952110819
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-7a0fa0ce-fd02-40b9-9f13-56b0b2110817
http://crash-stats.mozilla.com/report/index/bp-0ba50add-7c8e-4a2e-853a-f57872110815
Any help would be greatly appreciated. Thanks for reading!

Firefox keeps crashing, and adobe plugin crashing, too?

So, for a few days now, Firefox has been extremely touchy. It would crash at random times, but now, it crashes whenever I try to type something. It has gotten progressively worse. Also, I cannot play videos, as "Adobe Plugin has crashed". This isn't just once or twice. This is every video on every site. Please help!
If it's of any correlation, I was getting bluescreens and such earlier.

I am a webdesigner and developer. I always use firefox for building sites. One day I opened Firefox and from that day is crashing all the time. I open firefox and after 30 seconds will crash for sure ... also when I am building my site [http://www.betsearch.gr Stoixima] on my local enviroment is crashing too when I preview my site ... I unistall it and later install again and is keep crashing ... all the other browsers play good ...
I am very upset cause I love FIREFOX ... specially when I am creating my websites ...

Since upgrading to 6.0 this morning my internet is very slow, Firefox keeps crashing and will not shut down.

See the above question. Is my operating system 10.6.8 unable to handle the new upgrade and should I go back to the previous Firefox and Adobe Flash I was previously using. I never had these problems before and now every time I use my internet today, I am having major problems.

about:crashes only lists crashes that you have reported using the [[Mozilla Crash Reporter]] which comes up after a crash. Because there are so many possible reasons for a crash, getting the crash ID really helps volunteers find the cause quicker.
That doesn't mean we can't help without a crash id. :-) No crashes here, but I'm also on Snow Leopard and using Firefox 3.6.6.
Are you using Firefox 3.6.6? The most common cause of crashes on Mac is the Flash plugin. Are you using the latest version of Flash? You can check at http://www.mozilla.com/en-US/plugincheck/
Do you remember any specific circumstances about when the crash occurred? What sites you were on?

Firefox keeps crashing and freezing

I am using Windows 8.1. Firefox either crashes or freezes multiple times/day.
Here are my crash reports:
bp-18337875-8976-461a-918a-59d732150331 3/31/2015 2:56 PM
bp-19e8ab81-f42b-4974-bf1b-a1dc62150331 3/31/2015 11:07 AM
bp-aeeca8d5-ce92-4ed9-b845-79f2b2150330 3/29/2015 11:47 PM
bp-f382c1ed-f6c1-482e-994f-621822150329 3/29/2015 7:12 PM
bp-479e7f78-7a5f-4081-bc05-b3f6d2150329 3/28/2015 8:11 PM
bp-4441afd7-d529-494b-b919-ebb7c2150328 3/28/2015 6:35 PM
bp-2e054407-4708-4cc0-9135-8beaf2150328 3/28/2015 12:47 PM
bp-9a402d4e-1bf0-42d1-975c-31e2e2150328 3/27/2015 8:36 PM
bp-4a6427f7-f9d8-44a3-9f51-3f3962150328 3/27/2015 8:35 PM
bp-16db9a8b-ab92-452d-a1e8-0161f2150327 3/27/2015 5:26 PM
bp-abfc8d38-bcab-47be-808a-ab0d12150327 3/27/2015 11:45 AM
bp-cca2020b-5c5a-453e-b7d5-aff772150326 3/26/2015 6:18 PM
bp-d6fda1df-1db2-4887-8016-42f8a2150326 3/25/2015 9:22 PM
bp-04b3842a-bad6-44b2-9c98-f47452150325 3/25/2015 2:45 PM
bp-87bc355d-fee9-4de4-b266-1ca5e2150325 3/25/2015 12:25 PM
bp-b0512e54-84c6-404c-8e5a-52b232150325 3/25/2015 10:36 AM
bp-444ca44a-6113-4c56-a290-629222150325 3/24/2015 11:23 PM
bp-42ca67be-65df-49cd-a25e-d05722150325 3/24/2015 8:44 PM
bp-39e7c1ae-cdb2-4bc9-80dd-899d62150324 3/24/2015 1:36 PM
bp-c315711d-00cb-404e-99be-66bad2150324 3/24/2015 11:57 AM
bp-31ffb01c-a22f-4d67-b2ee-207f7349de64 2/28/2015 9:09 AM
I have tried to set these 2 plugins to Never Activate, but everytime Firefox is restarted, they re-activate:
Cisco OpenH264 Video Codec
Shockwave Flash 16.0 r0

The five most recent crashes are coded OOM or "out of memory". This doesn't mean literally that every byte of memory was used, but that Firefox wasn't able to get a block of memory from Windows that suited its needs at the time. Your system memory use percentages were 67-81%, which are getting up there, but probably the bigger issue is how fragmented memory can get if you use many programs and go a long time between shutdowns.
I can't tell from the crash reports what Firefox was doing at the time it ran into memory problems, and it looks like you didn't enter any comments. Hopefully if you restart Windows this won't recur right away, but if it does, could you keep track of what was happening at the time to see whether that identifies a pattern or culprit?

My firefox keep crashing and freezing ever since i upgraded

Hello,
Ever since i upgraded to firefox 6 it keep freezing and crashing about every 10 to 20 mins.
It does not matter what website i am on it just keeps doing it.
I have no addons and no themes.
I hope someone can fix my problem as i am thinking very hard to move to a different browser.
I have internet explora on my laptop and it dont freeze and dont crash.
I love firefox but i want this issue fixed.
Many thanks
christian

Yeah same here. I dont know why it keep happening but its not fair and its really getting on my nervers. If it keeps happing i might change my browser i dont want to as i like firefox but if it does keep happening and no one fixs this then bye firefox.

4th generation itouch heating up, keeps crashing and worse after screen cracked

My 4th generation itouch has been heating up a lot, crashing and the battery dies really fast and I just got it in November. Unfortunetly, I dropped it today and it cracked at the bottom and a crack through the screen but, now my itouch keeps crashing more. Is there any way that Apple can replace my itouch for free so that way my itouch doesn't crash or heat up anymore and I dont have to look at a cracked screen?

Dropping an ipod is not covered by your warranty: http://www.apple.com/support/ipod/service/faq/#warranty5
Apple can repair your device, but you'll have to pay for it, see the pricing here: Apple - Support - iPod - Repair pricing

My firefox keeps crashing and my signature is F_1128554770; can someone please help me?

every so often my firefox will just crash and close out on its own. and i don't know why i been having this problem for about 3 months now so if someone could help me out that would be great

That is a problem with the Flash plugin. 
You van an older Shockwave Flash 10.1 r53 version. 
Try to uninstall reinstall the latest Flash player (10.1 r102)
See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows

Firefox keeps crashing and I don't know where to find "about:crashes"

In recent weeks Firefox has begun to crash repeatedly and unexpectedly - mostly when I click to open it. I often get the infuriating "well this is embarrassing" message. Most unhelpful. I send you the report of the crash and expect to hear from you as to why I am having problems but nothing happens. I can't find how to locate the "about:crashes" in the location bar. Can you explain this.

<pre><nowiki>Submitted Crash Reports
Report ID Date Submitted
bp-a69f0eff-ad4c-4ddb-86c8-4b43b21206246/24/20129:36 AM
bp-b9f2d83c-cd5e-4efd-a41e-0bd5821206246/24/20129:35 AM
bp-74370ddc-e50e-44bc-a3f2-3090d21206246/24/20129:35 AM
bp-afa1f405-23b6-4b21-a40a-cd67221206246/24/20129:34 AM
bp-092334be-5b4e-4280-9481-f0b3e21206226/22/201211:03 AM
bp-3c097b65-4ce4-489e-a654-3695121206226/22/201211:00 AM
130148f4-1988-451e-b121-c94cfec09b726/22/201210:59 AM
bp-0daf9a6c-e7de-457d-850a-d6bd821206226/22/201210:59 AM
bp-4b0d1c74-f497-4b18-aff8-a6c8421206226/22/201210:57 AM
bp-1ff1d1ce-49e4-4b11-ae95-a5e3421206226/22/201210:57 AM
bp-c040788f-8c51-4fef-af2d-7b78821206226/22/201210:56 AM
bp-790b739d-3ad3-4eed-a497-4d53f21206226/22/201210:56 AM
bp-7c16f147-23cf-4f74-9d33-5a15b21206206/20/20127:42 AM
bp-737893af-fd92-4efa-9f92-24c9221206206/20/20127:09 AM
bp-70cfa37a-af06-44ed-93b5-7438c21206206/20/20127:08 AM
bp-c93f790d-b5c4-4304-be94-7f8ec21206206/20/20123:07 AM
bp-999ba1cb-a405-4a98-9d5e-54f5221206176/17/20128:30 AM
bp-4069796b-13f5-4360-816d-2266521206176/17/20127:56 AM
28560bc4-a1d0-49c9-afce-9a46f91314c66/16/20121:33 AM
0c6b0562-dc69-412f-b0a8-dfdfe3960fae6/16/201212:19 AM
d9937472-4286-4ec2-86e6-8f503de8372b6/15/201210:22 PM
b3582935-d8cf-42b1-81d8-f38ea6dba9de6/15/20129:57 PM
c84e01ba-abbf-4254-9b73-64ce52ff85876/15/20129:31 PM
2485c5e2-a2d2-458f-9a5c-da964177a8046/15/20121:36 PM
5c4c7a57-ca57-455b-8b05-15708639390e6/15/20121:19 PM
aa439db2-78a3-46aa-af8d-ad0354b9fca86/15/201212:38 PM
ab7942ba-6b5e-42ec-9fe6-dbf5596e27cf6/15/201212:33 PM
8b45e478-9367-403a-8554-b56d6f7cd2006/15/201211:45 AM
3f9537de-d027-436e-8215-1d36f6fb69416/15/201210:22 AM
daa29c03-4d12-4de4-b61e-57c90cd30dd36/15/20127:53 AM
e0e3d97e-d8b8-4757-8d0c-b48ea3c6031c6/15/20127:29 AM
3bf02ab0-9cf6-417c-8d5e-da4ae51c13866/15/20127:11 AM
ca68ac8c-8366-4d2a-ab91-462f1382281e6/15/20125:32 AM
1b6fdca1-6acf-48ad-b27d-f9f63a64afec6/15/20124:29 AM
58bd0d18-742e-4daf-b11d-85e7828843606/15/201212:01 AM
0248b486-6793-4000-ad2e-f9c855d722e96/14/201211:52 PM
dd54e454-2b28-4b00-9db2-e1bc5280c71c6/14/201211:47 PM
921b5b6e-a2f9-4681-8428-3543441a6a8f6/14/201211:35 PM
b278e2b9-fc7b-4ddc-83b9-cdec5d090e736/14/201210:56 PM
7fedb8b6-7531-4a7c-aa08-4309ffde01126/14/20128:36 PM
34d72cc3-2166-4bb0-a963-11f1fa98e5896/14/20128:06 PM
628ea0a3-edf3-452b-8fd1-3fa301a640b76/14/201212:19 PM
e4bad938-287b-4dfd-b5d7-19373a3ed0c56/14/201210:34 AM
e086385a-8ec5-45ef-99aa-c814b4b352fb6/14/20128:55 AM
d9c854af-1ccc-4147-a2af-fd2a06053a096/14/20121:24 AM
41d5216f-0b3a-4891-b935-4d23716641fa6/13/20129:25 PM
d8293539-9da5-4458-aadd-cca86872a34f6/13/20129:12 PM
a19423e3-15a8-42a4-b16d-d46c428375476/13/20129:05 AM
3a6a0c27-4f4e-4b21-9ec4-3a3218f007416/13/20128:41 AM
715132e9-94a5-490d-9f4c-53173f6c0fac6/13/20123:40 AM
e969c032-8fad-4e19-afdc-89b736960b356/13/201212:35 AM
3581851c-6806-48b9-a0d3-7173b877eec46/12/201211:58 PM
ce73c886-32d6-4866-8334-a57c471f0f9d6/12/201211:46 PM
4750d466-6407-424a-97e0-de66a5d1721a6/12/201211:15 PM
bf4da393-7561-4387-ab99-60c1d73f61906/12/201210:57 AM
ce63c741-6fa2-401b-9954-3164eb7f30166/12/20129:52 AM
f6c9b860-45d0-4411-b9c3-58ddc28b74696/12/20129:37 AM
96aad487-6f6c-472f-b75f-cdaff501b82e6/12/20129:23 AM
1c8110f0-c676-43a6-bdb2-95409134cd866/12/20129:16 AM
bdaafd53-3ab6-4858-bdf7-d666884142076/12/20128:34 AM
1fbeb606-2ef3-4558-95a2-4e31bd71f6ae6/12/20128:28 AM
dc735e9a-4406-46fc-99bc-7590bbf337726/12/20127:08 AM
5026b2e6-9fb7-452d-af32-735c1cbc12ca6/12/20124:25 AM
3884ab53-a8c6-494a-a8c1-2a3e667b35286/12/20123:18 AM
fb35e25f-9f5d-47ee-9342-1483561547186/12/20121:28 AM
ace1ce54-0edc-4451-8579-871a166cec756/12/20121:12 AM
ec73a7c1-e075-45d2-a08c-692cf1f6c2ed6/11/201211:37 PM
5b57e98f-c06b-4696-ad0c-b90ad5f6390d6/11/201210:15 PM
cfc64077-b624-47f0-ad3b-aa43523a5b3d6/11/201210:02 PM
494e1ca4-6dc9-470b-a4d7-9b41878ac3096/11/20129:20 PM
abd1b03a-14dd-4f86-a10b-79464f5d90596/11/20122:56 PM
67b53d82-24b6-47d3-b758-3b65192e1ab76/11/20122:50 PM
86039756-e878-4c24-aaf2-5584a22df5206/11/20125:40 AM
01e393c5-4ae8-4683-823e-27c143a5d89b6/10/201211:54 PM
dc5dcea0-afdc-4945-ab12-e6bae74bc4066/10/201211:25 PM
cadbf2aa-724f-48d8-87f7-f09599308ae96/10/201210:06 PM
f8d3d631-d7cb-4ae7-bc70-7634c57217b64/4/20123:27 PM
cf15ebfc-1f73-4c92-a2b7-a7a35957db704/4/20123:27 PM
</nowiki></pre>

Firefox keeps crashing and redirecting and i've tried everything!

firefox randomly started redirecting any site i went on. then it stopped doing that but then started crashing on me unexpectedly. so i decided to go and install mozilla 4.0. NOW my mozillla firefox crashes and redirects some sites i go on like 8 times within an hour. i've tried disabling all plugins uninstalling and reinstalling. runnings virus scans and nothing has changed. PLEASE,PLEASE HELP!

Please download the free version of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to eliminate malware as the culprit as is often the case.

Firefox keeps crashing and I have followed all the steps recommended to fix problem to no avail

Every few minutes my firefox crashes and I have to start it up again. I have tried all the steps recommended to correct the problem and it still crashes. Any thoughts?

{
"application": {
"name": "Firefox",
"version": "37.0.1",
"buildID": "20150402191859",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0",
"updateChannel": "release",
"supportURL": "https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/",
"numTotalWindows": 2,
"numRemoteWindows": 0
"crashes": {
"submitted": [
"id": "bp-0cb9e6bc-31b9-43ef-9d0c-561da2150407",
"date": 1428414560113,
"pending": false
"id": "bp-eb56baa3-c53d-480c-9e6e-2c3ae2150407",
"date": 1428412627525,
"pending": false
"id": "bp-74af4c95-fc82-429d-b4a1-929f62150407",
"date": 1428412351551,
"pending": false
"id": "bp-15d0482c-a0c9-4760-a3f5-cf1b62150406",
"date": 1428355864267,
"pending": false
"id": "bp-f18d5fb3-23d0-4285-b1f9-0e1fc2150406",
"date": 1428350493753,
"pending": false
"id": "bp-d975896d-db32-46c5-9242-c6ad12150406",
"date": 1428349316313,
"pending": false
"id": "bp-f91a0c03-12bc-495a-b7f5-ee0bd2150406",
"date": 1428348315811,
"pending": false
"id": "bp-c49b0eec-902a-4b62-9f44-44a382150406",
"date": 1428347181410,
"pending": false
"pending": 0
"modifiedPreferences": {
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.capacity": 358400,
"browser.cache.frecency_experiment": 1,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20150402191859",
"browser.startup.homepage_override.mstone": "37.0.1",
"browser.startup.homepage_override.buildID": "20150402191859",
"extensions.lastAppVersion": "37.0.1",
"gfx.direct3d.last_used_feature_level_idx": 0,
"media.gmp-gmpopenh264.lastUpdate": 1428353251,
"media.gmp-gmpopenh264.version": "1.3",
"media.gmp-manager.lastCheck": 1428353251,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.importedState": true,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_height": " 11.00",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_edge_top": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_command": "",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_resolution_name": "",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_margin_right": "0.5",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_name": "",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_size_unit": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_edge_left": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_orientation": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_width": " 8.50",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_scaling": " 1.00",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_margin_bottom": "0.5",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_shrink_to_fit": true,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_unwriteable_margin_bottom": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_in_color": true,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_edge_right": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_to_file": false,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_colorspace": "",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_unwriteable_margin_top": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_downloadfonts": false,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_page_delay": 50,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_bgcolor": false,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_oddpages": true,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_size_type": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_unwriteable_margin_right": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_edge_bottom": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_margin_left": "0.5",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_margin_top": "0.5",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_paper_data": 1,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_plex_name": "",
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_resolution": 1515870810,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_reversed": false,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_evenpages": true,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_duplex": 1515870810,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_unwriteable_margin_left": 0,
"print.printer_HP5FB820_(HP_Officejet_Pro_X476dw_MFP).print_bgimages": false,
"privacy.sanitize.migrateFx3Prefs": true,
"storage.vacuum.last.index": 0
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 2,
"numAcceleratedWindows": 0,
"windowLayerManagerType": "Basic",
"windowLayerManagerRemote": true,
"numAcceleratedWindowsMessage": [
"adapterDescription": "AMD FirePro M4000",
"adapterVendorID": "0x1002",
"adapterDeviceID": "0x682d",
"adapterSubsysID": "176c103c",
"adapterRAM": "1024",
"adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
"driverVersion": "8.951.6.7000",
"driverDate": "6-2-2012",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterSubsysID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": false,
"directWriteEnabled": false,
"directWriteVersion": "6.2.9200.16571",
"direct2DEnabledMessage": [
"webglRenderer": "Google Inc. -- ANGLE (AMD FirePro M4000 Direct3D11 vs_5_0 ps_5_0)",
"info": {
"AzureCanvasBackend": "skia",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "cairo"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.8",
"version": "4.10.8"
"NSS": {
"minVersion": "3.17.4 Basic ECC",
"version": "3.17.4 Basic ECC"
"NSSUTIL": {
"minVersion": "3.17.4",
"version": "3.17.4"
"NSSSSL": {
"minVersion": "3.17.4 Basic ECC",
"version": "3.17.4 Basic ECC"
"NSSSMIME": {
"minVersion": "3.17.4 Basic ECC",
"version": "3.17.4 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "DigitalPersona Extension",
"version": "5.0.0.5082",
"isActive": false,
"id": "[email protected]"
"name": "McAfee Security Scan Plus",
"version": "1.0",
"isActive": false,
"id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}"
"name": "Skype Click to Call",
"version": "7.3.16540.9015",
"isActive": false,
"id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
"experiments": []
}

Firefox keeps crashing and closing after I've used HP Photosmart software

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