Firefox keeps crashing and I cannot figure out why.

I posted this question a few days ago and got 3 email responses, one of which asked for diagnostic codes related to the crashes. I have tried twice to reply to that email, but my mailer daemon will not let it go through because it thinks that I'm trying to send code or something, so I am going to copy and paste them here. Actually, I am going to post the last 5 Dx codes because it has now crashed twice in 10 minutes. If you want the others, I will try to email them from a different account (I have 4). The-edmeister was who asked for the codes: Here they are:
bp-64368109-6429-41a5-8b2a-0e6cc2140319 3/19/2014 7:57 AM
bp-4194c0f9-9b71-4b01-b2ff-7fc262140319 3/19/2014 7:46 AM
bp-1e9cbda8-ceff-483b-9e73-b71612140319 3/19/2014 1:30 AM
d33caccc-cff3-4400-8801-5bbf6147fefc 3/18/2014 5:08 PM
bp-1c58c738-3f1f-4133-9428-1e3db2140318
Thanks for any help you can provide. I am running Win 7 Ultimate (64 bit) on a Pentium 3.3 Ghz with 2 Megs of RAM. The crashing problem has actually been happening for a while now, since version 25. However, now it is happening many times daily. It's not my virus protection because I have had 3 virus programs in the time it has been happening. It's not malware. I scan a minimum of 3 x/week. And yes, it has crashed in "Safe" mode. I have tried every suggestion in the help articles so it's not any of those. I just want someone to tell me what it IS and how to fix it. Thanks. Stephanie

Sorry to hear about your problems. I can see that you have the avast browser module installed ([email protected]). This is been connected to other cases of Firefox crashing. Could you try disabling the add-on and see if it fixed the issue?

Similar Messages

On my new desktop, for the first time ever, I cannot access my gmail through Mozilla without getting a "get me out of here" option and I cannot figure out why.

I have been trying all day to access gmail on mozilla. I installed, uninstalled, and re-installed Firefox and I keep getting the same warning whenever I try gmail. All other sites function perfectly.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

FF keeps crashing, I can't figure out why. I've got a crash report link below. Any ideas?

https://crash-stats.mozilla.com/report/index/7b96b32c-62fc-45a5-b5ee-691412110824

Try playing with this:
=
layers.acceleration.disabled: True
And make sure that firefox has the updated driver you can check in "about:support".
and try disabling hardware acceleration:Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

Problem with LR5 Import on MAC, it always shows "file cannot be imported because it could not be read" This happens with file downloads from the memory card as well as with files from the hard drive. Happened out of the blue and I cannot figure out why. P

I need some instructions to solve this problem, has anyone had the same problems? We just got an imac and changed from windows to mac. At first LR worked perfectly, all of a sudden I cannot import pictures anymore. Please help!!

The destination directory, where Lightroom is trying to copy photos to, does not have WRITE permission. Change your permissions.

Firefox keeps crashing and I don't understand why.

I've uninstalled it and I can't reinstall it. I don't understand what's with my Internet.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Pages not loading, suddenly today, status bar at bottom of page has red "J" for Java and I cannot figure out why or what to do

After using Firefox successfully for months, it started not loading full pages today, but showing "done" in the status bar at the bottom. I also noticed icons for Javascript, Java, Silverlight, etc., on the right side of status bar, JAVA one is red, but I don't know what that means.

See View > [X] Status Bar

Impdp is referencing wrong dmpdir and I cannot figure out why

Hi. So, here are the facts in my Oracle 11g database:
Oracle considers /u03/admin/orcl/dpdump to be the datapump dir:
SQL> select directory_path from dba_directories where directory_name = 'DATA_PUMP_DIR';
DIRECTORY_PATH
/u03/admin/orcl/dpdump
The oracle user has DPUMP_DIR set to that directory as well:
$ env
DPUMP_DIR=/u03/admin/orcl/dpdump
And in my parfile I have:
$ cat impdp2.par
directory=DPUMP_DIR
Yet, when I try to execute impdp I get this:
$ impdp ww_qa/ww_qa@orcl parfile=impdp2.par
Import: Release 11.2.0.1.0 - Production on Tue Apr 19 10:42:26 2011
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
Connected to: Oracle Database 11g Release 11.2.0.1.0 - Production
ORA-39001: invalid argument value
ORA-39000: bad dump file specification
ORA-31640: unable to open dump file "/u01/admin/orcl/dpdump/expdp_WMSBRDAC_March31_2011.dmp" for read
ORA-27037: unable to obtain file status
Linux Error: 2: No such file or directory
Additional information: 3
Why is it looking in the wrong directory like that?

It looks like you are expecting your PAR file to interpret and replace environment variables with their actual values.
Two things. One I'm not sure if the parameter files are interpreted that way (haven't tested, never had a need). Secondly, the DIRECTORY parameter needs an Oracle directory object; In this case you'd provide DATA_PUMP_DIR.
Read up on the DIRECTORY parameter in the Utilities guide for your version at http://tahiti.oracle.com
JasonSenior wrote:
Connected to: Oracle Database 11g Release 11.2.0.1.0 - Production
ORA-39001: invalid argument value
ORA-39000: bad dump file specificationThe error message even states that you have a bad specification.

One of my webpages will not open and I cannot figure out why, can you help me?

I need help with Muse one of my webpages on my website will not load. Please help me,

Is that a 404? If yes, then check if you do not have the Export Page option disabled for the page in question in the context menu in Plan/Design mode. If that is not the case, then a URL would help in identifying the issue.
Thanks,
Vinayak

When I forward an e-mail, I get a long string of gobblygook that goes with it and I cannot figure out how to eliminate it without having to delete it every time

When I forward an e-mail, I get a long string of gobblygook that goes with it and I cannot figure out how to eliminate it without having to delete it every time I forward an e-mail. The following is only part of the string that I am talking about. How can I eliminate this from the e-mail?
Here is part of an excerpt from one of the strings:
From: - Mon Aug 19 18:12:47 2013
X-Account-Key: account1
X-UIDL: 065B31352CC6B3C0789DEA7954395B55
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-Path: <[email protected]>
Received: from hrndva-mxlb.mail.rr.com ([10.128.255.126]) by hrndva-imta07.mail.rr.com with ESMTP id <20130819211326470.DBUO12525@hrndva-X-Roving-StreamId: 0

Sorry, Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[https://support.mozillamessaging.com/en-US/home] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39]

I recently got an Ipod touch model A1213 and I cannot figure out how to get apps on it. I have tried everything and when I try to update software, it says Im already up to date, but my software version is only 1.1.5. How do i fix it?

I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?

You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra

I have "hidden" my devices/USB access and now cannot figure out how to get them back on so I can re-access the USB files. How do I do this? (Is it just me, or should this be a reasonably simple task that shoul NOT require a post to the Apple community?)

Under "Devices," I have "hidden" my USB access and now cannot figure out how to re-access or "show" USB access again. Very frustrated right now--this is a high-use feature for me and it should NOT be so buried somewhere that I cannot find it. So much for Mac's "intuitive" interface.

Well, you have also "hidden" what version of OS X you are using from anyone who might want to help you.
You are probably using a newer version than I am, but I don't know that these things have changed.
In the Finder, from the Finder menu > Preferences …, there should be a Sidebar pane to choose what is visible.
Also in the Finder, Go menu > Computer (or type Shift Command C) will open a Finder window with any attached volumes showing.

HT1386 I have an 80GB iPod that was purchased in 2007 and I cannot figure out how to sync it using the "newer" iTunes format. Can anyone help?

I have an older iPod (80GB) which I used to be able to sync, but now the iTunes format has changed and I cannot figure out how to sync it. The tutorial showed a page that should pop up when the device is connected to my authorized PC, but that page does not appear. Any suggestions? I need to sync my device to transfer newer music.

If you have a PC, Control S brings back that familiar side bar on the left side. That might help. I'm also going to askt he hosts to relocated this post in the iPod forum. This is the iPad part and you may get more device specific info there.

My 2 year old has deleted my 'apps store' icon and I cannot figure out how to get it back? Doesn't seem to be available in the on-line apps store, ironically enough

My 2 year old has deleted my 'apps store' icon and I cannot figure out how to get it back? Doesn't seem to be available in the on-line apps store, ironically enough

He dragged the icon out of the dock at the bottom and disappeared. That icon is merely a "shortcut" that opens the application when you click on it.
You still have the app. Open your applications folder and look for the App Store app icon. Click and hold down on the App Store icon and drag the icon down into the dock to replace it. That puts the shortcut back into the dock.

My Canon MP620 appears to be connected, yet every time I try to print something, it says error. I have tried to unplug and track the error, but I cannot figure out why. Please help! this is such an inconvenience!

My Canon MP620 appears to be connected, yet every time I try to print something, it says error. I have tried to unplug and track the error, but I cannot figure out why. Please help! this is such an inconvenience!

What Mac model? What Mac OS version?
FYI, this forum is for Apple hardware made before 1999.

Firefox keeps crashing and I cannot figure out why.

Similar Messages

Maybe you are looking for