Firefox keeps crashing every time I open it.

Soon as I open firefox and type an address it crashes. This is what I get every time! Please help!!
AdapterDeviceID: 0x 866
AdapterVendorID: 0x10de
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2
BuildID: 20121024073032
CrashTime: 1402968612
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1352249385
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 866
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 613
StartupTime: 1402968076
Theme: classic/1.0
Throttleable: 1
URL: https://my.odu.edu/
Vendor: Mozilla
Version: 16.0.2
This report also contains technical information about the state of the application when it crashed.

You are using very old version of Firefox (16.0, while newest is 30.0). You should update it trought Mac App Store or [http://firefox.com Firefox website] .

Similar Messages

My "preview" keeps crashing every time i open a file.

my "preview" keeps crashing every time i open a file. what can i do? im on snow leopard and havent done anything different.
does anyone have a solution?

https://discussions.apple.com/message/22035269#22035269

The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do?

The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do? I have a Mac with maverik.

uninstall it and then reinstall it.
if that fails, uninstall,clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Firefox is crashing every time I open it.

every time i open Firefox it crashes. Opens to home page ok but when I click on a site from book marks or from toolbar it crashes.
This is happening to other browsers too.
I am using a iMac
I have screen shot of the crash report not sure how to attach here

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Firefox is crashing every time I open it. A box pops up with options to load several add-ons, then it crashes. You should have several reports on this already.

As per the above, every time I open Firefox, a box appears on the left, offering me the option to update certain add-ons. It then crashes. end of story!

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Safari keeps crashing every time I open it. Cannot get online.

Safari crashes when I try opening it. I can't get online to get another browser. I've been trying to get a genius bar appointment but I can't get past the screen asking what type of support I want. What is going on?!?

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

My iTunes app on my iPhone keeps crashing every time i open it.

Hello, is anyone having issues with the new iOS 7 update? Every since i updated my iPhone, my iTunes and various other apps keep crashing.
Anyone have this problem, then figure out a solution?
Thanks!

ModName: msvcr80.dll
ModVer: 8.0.50727.4053
That's an odd one. It's one of your Microsoft Visual C runtime libraries.
An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
http://www.updatexp.com/scannow-sfc.html

Itunes10 keeps crashing - every time i open it!!! Please help

Itunes keeps crashing everytime i open it. It says itunes has encountered a problem and needs to close....
details of the error are
AppName: itunes.exe AppVer: 10.0.1.22 ModName: msvcr80.dll
ModVer: 8.0.50727.4053 Offset: 00051f1c
please help i am using windows xp if that helps

ModName: msvcr80.dll
ModVer: 8.0.50727.4053
That's an odd one. It's one of your Microsoft Visual C runtime libraries.
An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
http://www.updatexp.com/scannow-sfc.html

Firefox keeps crashing every time i go to facebook and i dont know why

everytime i try to go to facebook firefox crashes on me. it also crashes at other random times too. Ive tried reinstalling facebook and updating my ethernet drivers.... why is this happening?
AdapterDeviceID: 0x9616
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
AvailablePageFile: 4278169600
AvailablePhysicalMemory: 1790349312
AvailableVirtualMemory: 1738543104
BIOS_Manufacturer: Award Software International, Inc.
BlockedDllList:
BreakpadReserveAddress: 49414144
BreakpadReserveSize: 37748736
BuildID: 20140605174243
CrashTime: 1404510735
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1403669642
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9616, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.641.0.0
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 29
StartupTime: 1404510723
SystemMemoryUsePercentage: 39
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 4929654784
TotalPhysicalMemory: 2950148096
TotalVirtualMemory: 2147352576
URL: https://www.facebook.com/?ref=logo
Vendor: Mozilla
Version: 30.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB864D97-72E7-434E-91C4-46477ABD1291}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D268864C-B01F-482C-9676-ADC7ECAE00D9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0166ED98-60D2-4CC6-B6CB-7F32F2B4381D}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0166ED98-60D2-4CC6-B6CB-7F32F2B4381D}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

I'm on OX X and am trying to work with iMovie 09. It keeps crashing every time i open iMovie. Any suggestions?

I'm on OX X - version 10.9 and trying to work with iMovie 09 and it keeps crashing...any suggestions?

As a first step, you may want to try deleting iMovie preferences.
AppleMan1958 outlines the steps in his excellent User Tip here:
https://discussions.apple.com/docs/DOC-4061
Matt

Firefox suddenly crashing every time I open it

Without any changes to my computer, as far as I can tell, I lost the ability to open Firefox without it crashing. I've tried rebooting, re-installing, Safe Mode, new profile...nothing seems to work.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

So I updated my itunes to the new version but it keeps crashing every time I open it. I uninstalled and reinstalled with no effect. any ideas on what to do?

after downloading the new itunes and also ios 5 for my ipad 2, I cannot get itunes to open for more than 3 seconds without it crashing on me. I have uninstalled it and re-installed it with no luck. Windows says iTunes has stopped working. I have also tried a "repair" of the program but nothing. Help please?!

Do you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :)

My iPod 4 keeps crashing every time I open the App Store. Does anyone else have this problem?

I have an iPod touch 4th generation and it started crashing after I downloaded ios6.

Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why does iTunes keep crashing every time I open it?

I did the shift+control move to put it on safe mode, and it launches fine when I do that. But, I can't sync my songs to my phone when I do that. Please help!

Hello, kfayecaoagas.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

Firefox keeps crashing every time I open it.

Similar Messages

Maybe you are looking for