Firefox keeps crashing I have tried removing and reinstalling but it still crashing what do I do I am a silver surfer not very good with computers

ON Frid I went on firefox and it kept crashing I kept sending to firfox to fix the problem and it still crashing I have tied removing and then reinstalling the program but the same thing happend I can get opera and internet explorer no problem but i prefer to use firefox

Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing. 
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport 
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. 
http://www.trusteer.com/support/en/report-problem 
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report. 
See https://support.mozilla.com/en-US/kb/Firefox%20crashes 
or http://kb.mozillazine.org/Firefox_crashes

Similar Messages

Firefox stopped working on laptop but not desktop, have completely uninstalled and reinstalled but it still won't work, please can anyone help as i hate using IE.

the program was working fine then suddenly wouldn't connect to anything. have unistalled everything including passwords, add-ons etc and reinstalled but still no joy.

Hi kjohns2001,
Welcome to the Support Communities!
If you do not have an iPhone, iPad or iPod touch, then you don't need iCloud.
It is a service that keeps these devices and your computer synchronized.
iCloud Control Panel 3.0 for Windows
http://support.apple.com/kb/DL1455
iCloud keeps mail, contacts, and calendars up to date between your iPhone, iPad, iPod touch, Mac, and Windows PC, and lets you share calendars and task lists.
So, you can uninstall it from the Control Panel in Windows.
Cheers,
- Judy

Firefox does not display the basic menu line File Edit View etc. How do I get this menu to show. I have tried uninstalling and reinstalling, but that does not help

When I ask for help finding bookmarks, the answer tells me to click on bookmarks as shown in the illustration, but there is no such line displayed on my computer.

'''''"Firefox does not display the basic menu line File Edit View etc."''''': That is the Menu Bar; see below.
'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) Firefox 3.6.x versions allow the user to hide the Menu Bar. 
*Tap the ALT key or the F10 key, Menu Bar will display, click View, click Toolbars, click Menu Bar to place a check mark next to it, '''''OR'''''
*Press and hold the ALT key while pressing the letters VTM on your keyboard, then release the ALT key
*See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Other Toolbars''', see: https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
 
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe PDF Plug-In For Firefox and Netscape
**Current versions are 9.4.2 and 10.0.1 (aka Reader X)
**More info about version 10 (aka Reader X)
***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

When I try to activate Firefox, I get the message that it's already running. I have to log out or restart to be able to activate it. I have tried updating and reinstalling, but to no avail. Any suggestions?

I have updated the program several times and today uninstalled it and reinstalled it again. The second time I used it, i was told it was already running, though I had closed my internet page. Any suggestions will be appreciated.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

I have an Apple16 GB with BT Yahoo home pad that had a small box to let me go to mail and another for weather and below them I had my local weather in box,somehow I have erased them and don't know how to get the back ,not very good with computers.

I have an Apple16GB with BT Yahoo home page which had a box for mail and weather and further down I had my local weather, I have touched something and lost these boxes and my home page has changed and I would like to get it back as it was. I have to admit to being useless at computers although I love my I Pad.

Is this the website that you are looking for? According to the very little bit of research that I did on this before responding to you, there have been changes made to the website and to the way that works ...if I read everything correctly.
http://home.bt.com/
Did you have a shortcut to the website on your iPad home screen? If that is what you want to create again, navigate to that website in Safari and then tap the arrow icon next to the address/URL field at the top of the Safari toolbar. Form the window that will pop up, select - Add to Home Screen. That will put an icon on your home screen that will allow you to open directly to that page in Safari when you tap on it.

I am being repetedly asked to verify certificates and also cannot use xmarks as it does not appear to work correctly with my current version of firefox (8.0) and my mac 10.6.8. I tried removing and reinstalling but unsuccesfully.

whenever i start firefox i receive a message saying that the certificate is not recognised - it is a certificate relating to xmarks.
in fact upon installation i received another message stating that it wouldnt work correctly with my version of firefox. now i have updated firefox but receive the same message.
thinking that it was an issue relating to certificates i went into "preferences" and removed all the certificates in the "authorities" section also given that i didnt recongnise any of them (e.g. turktrust!!).

Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple  menu (top left in your screen) then click: Software Update ...
Carolyn

Im trying to upgrade my iphone but it keeps coming up with timed out, im not very good with computers etc can anyone advise me????

im trying to upgrade my iphone4 but it keeps coming up timed out anyone got any ideas what i can do

im trying to upgrade my iphone4 but it keeps coming up timed out anyone got any ideas what i can do

I have been using pse11 on wondows vista and it has certainly started freezing on starting and I am unable to access the organizer, the editor is ok. Have removed and reinstalled but is the same have changed the files as suggested. Have been unable to ope

I am using pse 11 0n windows vista for years and it has suddenly started freezing on starting, I am now unable to access the organizer it freezes on the blue screen, the editor can be opened. Have removed and reinstalled but is still occurring. Have changed the files as suggested, am unable to open as administrator

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT201412 For the past 3 days, whenever I try to update an app, the icon darkens and says "waiting" where it normally says downloading. I have tried deleting and reinstalling the app, but it does the same thing.

If I try selecting the app, it will only allow me to switch from "waiting" to "paused" back and forth. I have tried deleting and reinstalling but I get the same screen (darkened icon and the "waiting" message. I have tried turning off and turning the phone back on. No luck. What is going on?!

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to resume the download.
And you did try rebooting like this? Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons

Keep getting "not responding" message, extremely slow, have tried rebuilding data base, tried removing and re-installing. Still the same

keep getting "not responding" message, extremely slow, have tried rebuilding data base, tried removing and re-installing. Still the same

Do you use McAfee anti-virus software?
If yes, please read:
* https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee
Is this an Imap mail account?
if yes, you can choose to only synchronize the most recent of emails instead of a whole folder.
see info :
* https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage
Make sure you compact folders on a regular basis to remove all 'marked as deleted' emails.
Tools -> Account Settings -> Server Settings -> Clean up ("Expunge") Inbox on Exit will compact the Inbox folder when you exit Thunderbird. If you check "Empty Trash on Exit" it will also empty and compact the Trash folder when you exit.

HT1527 I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help!

I am getting the following error message when I try to import photos into iPhoto from my camera: "/private/var/folders/GB/GBl4wh8-ELqUVMI5dO-ryU TI/-Tmp-/iPhoto/DSCF2033.JPG". Have already tried removing and reinstalling iPhoto to no avail.

I am getting the following error message when I try to import photos into iPhoto from my camera: "/private/var/folders/GB/GBl4wh8-ELqUVMI5dO-ryU TI/-Tmp-/iPhoto/DSCF2033.JPG". Have already tried removing and reinstalling iPhoto to no avail.

Does this happen if you try to Import to Library within iPhoto, or is it when you connect your camera (and which is set to automatically use iPhoto) that this error message occurs?
If you open Image Capture > Preferences is iPhoto selected as the choice when a camera is connected?

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab.

I can't open the browser. I double click and nothing happens. I tried uninstalling and reinstalling but every time I do this it tells me I have to close Firefox first! I have restarted and then tried downloading to no avail b/c I get the same message.

I can't open the browser. I double click and nothing happens. I tried uninstalling and reinstalling but every time I do this it tells me I have to close Firefox first! I have restarted and then tried downloading to no avail b/c I get the same message.

Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.

Update my adobe flash player keeps popping up I have tried installing and reinstalling I am at a loss.

update my adobe flash player keeps popping up I have tried installing and reinstalling I am at a loss.

Adobe Flash Player has to be downloaded, installed and aloowed.
    Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.

Firefox keeps crashing I have tried removing and reinstalling but it still crashing what do I do I am a silver surfer not very good with computers

Similar Messages

Maybe you are looking for