Firefox keeps crashing. Turned off video acceleration.

So I have turned off video acceleration. Back dated my video drivers. Uninstalled and reinstalled firefox. It crashes every 30-45 min. Firefox ran just fine prior to the update to 25. What changed? I dont have many tabs open and I use it to download drivers for other computers all the time.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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Gt70 0nd-491us video card keeps crashing/turning off?

Not sure what's going on. My video card seems to be shutting down or something while playing games. My games will start to get sluggish so I try to open the graphics card menu by right clicking on desktop and clicking NVIDIA control panel. It keeps giving me this error saying NVIDIA Display settings are not available. You are not currently using a display attached to an NVIDIA GPU. Help please.
Edit: GTX 675mx

check your cooling system of your NB
what EC version you use?

MOVED: gt70 0nd-491us video card keeps crashing/turning off?

This topic has been moved to MSI Notebooks & Netbooks.
https://forum-en.msi.com/index.php?topic=171323.0

check your cooling system of your NB
what EC version you use?

Firefox keeps crashing.

I have a Dell Windows 7 Professional 64-bit machine.
Firefox keeps crashing. "Sorry. Firefox had to close. We'll try to restore your page." (Not exact message.)
I have screen shots of the details, which are always the same. The first two lines of the details are: AdapterDeviceID: 0x2e22
AdapterVendorID: 0x8086
With the help of technicians I have tried the following fixes, none of which work:
Checked my video drivers.
Updated my Intel drivers.
Fiddled with the compatibility window. Tried Windows 7 and Windows XP. Checked and unchecked various items.
Clicked on Mozilla's "troubleshoot compatibility," which made some changes.
I am not computer-savvy. However, anyone who cares to respond can make your suggestions as technical as you need to; I'll share them with my technician.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart.

Firefox keeps crashing on me and I am not sure why.

Recently Firefox keeps crashing on me A LOT. It has already crashed three times in the past two hours. Any help would be appreciated. Here are some of the crash reports:
bp-4fa87ac3-462e-4c8b-b70b-0ae862140716 7/16/2014 2:13 AM
bp-bc1e7f0f-f371-4b76-a72b-c82ae2140716 7/16/2014 12:34 AM
bp-19b1d8dd-da0f-49d5-a604-7e6412140716 7/16/2014 12:28 AM
bp-385d9dfc-0cfc-4838-bfb0-572082140715 7/15/2014 3:05 PM
bp-fb331025-c6fb-4fe5-9172-4a2db2140715 7/15/2014 6:08 AM
bp-c374fc52-ec9c-4351-9bea-932cb2140715 7/15/2014 5:18 AM
bp-a356bb8b-8e6a-4dca-9da3-f94a72140715 7/15/2014 4:58 AM
bp-94ac0385-fac6-43fb-a8b4-b3ae42140715 7/15/2014 1:05 AM
bp-144bbfd8-7df1-4b2f-bcd7-f69572140715 7/14/2014 11:35 PM
bp-84926dc2-a4db-4537-88ca-12d592140715 7/14/2014 11:23 PM

These are out-of-memory crashes where all available memory is used up.
You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Firefox keeps crashing after Lollipop update on HTC One M8. Won't even open!

After updating my firmware/software to the new Lollipop OS, Firefox keeps crashing. I've tried uninstalling and reinstalling directly from the Googe Play Store and still nothing. When I click the Firefox icon the browser opens and then I immediately get a "We're Sorry, Firefox has crashed" notification. How can this be remedied? I've downloaded Dolphin Browser and might just not come back to Mozilla unfortunately if this continues...

''heywillyla [[#question-1050933|said]]''
<blockquote>
After updating my firmware/software to the new Lollipop OS, Firefox keeps crashing. I've tried uninstalling and reinstalling directly from the Googe Play Store and still nothing. When I click the Firefox icon the browser opens and then I immediately get a "We're Sorry, Firefox has crashed" notification. How can this be remedied? I've downloaded Dolphin Browser and might just not come back to Mozilla unfortunately if this continues...
</blockquote>
i would suggest the following steps:
1. goto application manager, find firefox, press all available button to clear everything.
if it doesn't work, proceed with:
2. uninstall firefox
3. turn off the phone, boot into recovery mode and wipe the cache (this is NOT hard reset and you will not lose your stuff).
4. reboot and reinstall firefox
hope it helps!

My firefox keeps crashing. Impossible to use

Continuous crashes. Impossible to use for any important work.
Submitted Crash Reports
<pre><nowiki>Report ID Date Submitted
bp-8050b73b-388b-4bb9-84c6-892da2130415 4/15/2013 10:55 PM
0b71a7bd-2001-486f-a872-f9ca4b2e0f2e 4/15/2013 10:49 PM
bp-c016a8d6-41b6-46a8-8ea4-140382130405 4/5/2013 11:22 AM
bp-38115cfa-683a-4cb4-989c-5c6392130405 4/5/2013 11:16 AM
bp-2b5de906-28a6-4376-a651-1a8ab2130325 3/26/2013 12:44 AM
47c37734-80c6-4271-a834-e69a3f01aad3-browser 3/25/2013 7:06 PM
47c37734-80c6-4271-a834-e69a3f01aad3 3/25/2013 7:06 PM
bp-2ac81e9d-5f8a-442a-86c6-45e5f2130321 3/21/2013 11:33 PM
bp-2d272713-819e-459b-928e-8d44e2130319 3/19/2013 11:25 PM
bp-1cc15d79-e572-4063-9aa7-d6e0f2130316 3/16/2013 12:39 PM
bp-1db1d57a-3c80-4d34-81d0-70a7c2130316 3/16/2013 12:21 PM
98207278-06ee-4ce2-ada7-6479b4b7551a-browser 3/16/2013 11:57 AM
98207278-06ee-4ce2-ada7-6479b4b7551a 3/16/2013 11:57 AM
bp-fc9ed741-379e-41fc-8355-639ec2130314 3/14/2013 12:38 PM
bp-bcca1a0c-ad88-407d-adf9-69b5f2130310 3/10/2013 3:24 PM
bp-621bcbd9-17e1-426a-9cde-97a802130310 3/10/2013 3:22 PM
bp-f1745297-5503-4059-af52-ba0ac2130309 3/9/2013 10:22 PM
bp-1e647cc0-4f88-4abb-ae50-4f5f22130306 3/6/2013 7:42 PM
bp-b840ec5f-668c-46f3-a735-56de62130304 3/4/2013 11:36 PM
bp-a1950d95-d112-4794-8d9f-1ed2e2130304 3/4/2013 10:53 PM
bp-43d72927-1fb1-48f1-bf91-8f9eb2130227 2/27/2013 6:44 AM
bp-dc873419-5713-4562-9287-f994d2130129 1/29/2013 6:17 AM
bp-8e65766a-8cbb-45a6-8534-d83da2130129 1/29/2013 5:27 AM
ff80cb60-0d9c-4d05-aee9-cf9fada5c976-browser 1/25/2013 2:05 PM
ff80cb60-0d9c-4d05-aee9-cf9fada5c976 1/25/2013 2:04 PM
551d683f-e4a5-4216-887f-f705b83cd324 9/7/2012 7:30 PM
94ff1660-ebc9-4825-bc27-64691bdc9131 9/7/2012 7:30 PM
428f18ca-69a5-4658-b514-145f7ea4051d 9/3/2012 11:50 PM
6e465049-ccf6-4081-aa35-e8b40045f956 9/3/2012 11:50 PM
c38413d9-e01b-4511-94c9-0af7dbac01fb 9/3/2012 11:47 PM
181d26de-f130-453f-9a27-639204bdbde6 9/3/2012 11:47 PM
96627aba-66e5-4443-8d81-d8ac16b9208d 9/3/2012 11:39 PM
f0e75441-c582-4077-afd7-12ac3eb55c9b 9/3/2012 11:39 PM
52f82c68-aea9-4f0b-8ea3-b17cb230e84a 9/3/2012 11:33 PM
7e8ff14d-d7c9-4ac3-a77d-d78bcfd97c53 9/3/2012 11:33 PM
bp-c5755f9d-41d8-40ce-866d-72b902120714 7/14/2012 9:11 PM
2294039b-c715-47e1-987b-30e7d22de03d 6/13/2012 6:57 AM
ac0e2ca2-7f5e-4a34-9ed4-ad6e9b32c5ce 5/24/2012 9:54 PM
6c9014c8-413c-4d64-acb7-fcb9a286331c 5/24/2012 9:54 PM
cda0a00b-da4a-4be4-8de3-62cdb797c208 3/21/2012 11:58 PM
16c9fea7-1c5f-4e96-a44d-f42d326e7ffe 3/21/2012 11:58 PM
</nowiki></pre>

If you start Firefox in Safe Mode (Hold down the shift key) then disable Hardware acceleration ([[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]) does that help?

Firefox Keeps Crashing at random times

What I have done but doesn't solve my problems:
- I have create a new profile with firefox.exe -p
- I have used Safe Mode
- I have reset my firefox
- I am using the latest Firefox
- I am using the latest Flash
- I have disabled the hardware accelerator in Firefox
What is my problem?
My firefox keeps crashing at random times, I think I got the crashed when I load a Java thing in a web page or etc.
My 5 latest Crash ID report:
bp-634d6877-2a81-4040-a848-c67162150207
bp-36ad0368-c446-40f1-9d7c-de7fd2150207
bp-6e630dac-eda0-4dad-851d-47e302150207
bp-5e50ba84-8c6d-41ab-9d74-600f92150205
bp-17334509-b19e-4471-a04c-c0c542150205
Also, at random times, I got the message "Plugin container for firefox has stopped working".
Any help would be appreciate! Thanks before

The crash report flagged these programs;
Signature NlsAnsiToUnicode
Signature EMPTY: no crashing thread identified
Total Virtual Memory 2147352576
Available Virtual Memory 1629900800
System Memory Use Percentage 87
Available Page File 3267006464
Available Physical Memory 448856064
I've called the big guys to help you. Good luck.

Firefox keeps crashing contantly

My firefox keeps crashing. Sometimes only few seconds after I restart.
I'm using Firefox 19; windows 8 x64
These are the crash reports
<pre><nowiki>bp-997a1d48-a9be-4699-9f53-172ca2130222 2/23/2013 2:14 AM
bp-22524104-4d5a-41ba-88a1-c135e2130222 2/23/2013 2:13 AM
bp-25e6dd68-4cd6-4170-8980-54d232130222 2/23/2013 2:12 AM
bp-531ae2d3-2fc2-4305-ae98-805932130222 2/23/2013 2:05 AM
bp-72db2848-5693-4b5f-815b-f413f2130222 2/23/2013 2:05 AM
bp-69035508-9749-41a5-b3c6-6b5af2130222 2/23/2013 1:58 AM
bp-355597c2-db95-4f00-9b82-273a62130222 2/23/2013 1:56 AM
bp-a0ada8ee-9a4c-47c8-8a79-381242130222 2/23/2013 1:50 AM
bp-e8abab3c-3840-4d95-8907-5b92b2130222 2/23/2013 1:45 AM
</nowiki></pre>

hello, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 with AMD Radeon HD 6XXX/7XXX graphics cards - developers are investigating the causes of it...
the best option probably is to downgrade to the to the former version at the moment until this gets sorted out: [[Install an older version of Firefox]]
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/
the auto-update in firefox 18 for the affected systems is now disabled and will be turned back on when a fix is available.

Firefox keeps crashing randomly. I've tried refreshing, reinstalling, and clearing redundant plugins. Help please...

Hi,
My Firefox keeps crashing, seemingly randomly. It could be when I open a new page, or when just reading through a page of text.
I've tried starting in safe mode, doing multiple refreshes, reinstalling Firefox, and disabling redundant plugins like multiple shockwave.
Any help would be appreciated. I love Firefox, but this has been making it extremely frustrating to use.
Here are just a few of the crash reports from the last few days:
bp-f563e7d2-6bc7-404b-b5f3-6e3c52150313 3/13/2015 9:34 AM
bp-ab85cc56-2160-4b73-b72a-3b26a2150313 3/13/2015 8:31 AM
bp-e77af796-5951-481e-9b83-128a32150313 3/13/2015 12:53 AM
bp-9bfdfff4-7ee4-482a-92db-d23b92150313 3/13/2015 12:36 AM
bp-11e08ebd-3700-45cb-a3c4-85c942150313 3/12/2015 10:06 PM
bp-9d66be85-0853-4740-9997-688b72150313 3/12/2015 8:15 PM
bp-1b71540a-4040-405d-81c5-cb95d2150313 3/12/2015 7:10 PM
bp-126758ea-b09f-4861-9f8f-8a8762150312 3/12/2015 3:32 PM
bp-1760c21f-893c-4c1e-bbe6-7a54b2150312 3/12/2015 12:00 PM
Thanks,
Josh

hi Josh, that looks like a crash triggered by your nvidia graphics driver in relation to hardware acceleration in firefox - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating the graphics driver]] for your model on the nvidia website, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).

Firefox keeps crashing. Here are the crash reports: bp-d5d4e360-cc6f-4313-85fc-0cc6621305305/30/201311:08 AMbp-c3374347-3873-4fb2-86b7-be3f021305305/30/201310:3

Firefox keeps crashing. The only way I can open window is in safe mode. Here are the crash reports:
<pre><nowiki>
bp-d5d4e360-cc6f-4313-85fc-0cc6621305305/30/201311:08 AM
bp-c3374347-3873-4fb2-86b7-be3f021305305/30/201310:34 AM
bp-39eb4414-78bd-4a33-ade3-3acd521305305/30/201310:33 AM
bp-7c3de68c-5acf-44cf-b448-07ac021305305/30/201310:33 AM
bp-031ea915-70bb-4a2a-8433-08d0321305305/30/201310:33 AM</nowiki></pre>

Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
*http://support.microsoft.com/kb/2670838
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

You may have switched on [http://kb.mozillazine.org/accessibility.browsewithcaret caret browsing].
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
See http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.

Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.

Hi may you please ask a new question, sclutterd, it gives us troubleshooting info. Nightly is pretty unstable anyways.
* https://support.mozilla.org/en-US/questions/new

Why does firefox keep crashing? I ran a scan and there was no spyware or malware. I uninstalled and reinstalled firefox. It doesn't happen in safe mode.

For some unknown reason firefox keeps crashing on my laptop computer. I mostly just use the internet for surfing and for emailing. It is very frustrating when I am trying to write an email and firefox crashes. I have unistalled and reinstalled firefox. I ran a McAfee scan on the computer and it has no problems with spyware or malware. It doesn't crash in safemode either. I am in safe mode now otherwise it would have crashed multiple times while getting to this page and typing this message.

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

Why does my iPhone 4S keep on turning off by itself it just turns off when I lock it and I have to reboot it fot iPhone to turn back on

My iPhone 4S keeps on turning off by itself and I don't turn it off it does it by it self and I can't plug in a charger to turn it on or hold the lock button I have to reboot it please help

I have an iPhone 4S 7.0.2 and it does the same thing I as just wondering if you found any result on what causes it to do that?

Firefox keeps crashing. Turned off video acceleration.

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