Firefox keeps crashing.windows 7.installed 5 times and keeps doing it

Signature ntdll.dll@0x222d2 More Reports Search
UUID 9d524915-c324-463e-8405-d72ac2130822
Date Processed 2013-08-22 09:11:11.921484
Uptime 790
Last Crash 32403 seconds before submission
Install Age 383155 since version was first installed.
Install Time 2013-08-17 22:44:58
Product Firefox
Version 23.0.1
Build ID 20130814063812
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address 0xffffffffffc6cfe7
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x683f, AdapterSubsysID: 27921462, AdapterDriverVersion: 12.104.0.0
Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0412, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: 9.18.10.3071D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
Processor Notes sp-processor10_phx1_mozilla_com_21827:2012
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
Υπηρεσία παροχής RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP TCP : 2 : 1 :
Υπηρεσία παροχής RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP UDP : 2 : 2 :
Adapter Vendor ID
0x1002
Adapter Device ID
0x683f
Total Virtual Memory
4294836224
Available Virtual Memory
3405242368
System Memory Use Percentage
56
Available Page File
11029942272
Available Physical Memory
3699236864
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 ntdll.dll ntdll.dll@0x222d2
1 mozglue.dll je_free memory/mozjemalloc/jemalloc.c
2 mozjs.dll js::SystemAllocPolicy::free_(void *) js/src/jsalloc.h
3 mozjs.dll js::VectorImpl<JSC::Yarr::YarrGenerator<0>::YarrOp,128,js::SystemAllocPolicy,0>::growTo(js::Vector<JSC::Yarr::YarrGenerator<0>::YarrOp,128,js::SystemAllocPolicy> &,unsigned int) obj-firefox/dist/include/js/Vector.h
4 @0x7878
5 mozjs.dll js::RunScript(JSContext *,js::StackFrame *) js/src/jsinterp.cpp
6 mozjs.dll JS_malloc(JSContext *,unsigned int) js/src/jsapi.cpp
7 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c
8 @0x1a79f0
9 @0xbce7100
10 xul.dll xpc::WrapperFactory::Rewrap(JSContext *,JS::Handle<JSObject *>,JS::Handle<JSObject *>,JS::Handle<JSObject *>,JS::Handle<JSObject *>,unsigned int) js/xpconnect/wrappers/WrapperFactory.cpp
11 mozjs.dll regexp_test_impl js/src/builtin/RegExp.cpp
12 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
13 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
14 mozjs.dll js::CrossCompartmentWrapper::call(JSContext *,JS::Handle<JSObject *>,JS::CallArgs const &) js/src/jswrapper.cpp
15 mozjs.dll js::GetPropertyOperation(JSContext *,JSScript *,unsigned char *,JS::MutableHandle<JS::Value>,JS::MutableHandle<JS::Value>) js/src/jsinterpinlines.h
16 mozjs.dll js::Interpret(JSContext *,js::StackFrame *,js::InterpMode,bool) js/src/jsinterp.cpp
17 mozjs.dll js::RunScript(JSContext *,js::StackFrame *) js/src/jsinterp.cpp
18 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
19 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
20 mozjs.dll js::CrossCompartmentWrapper::call(JSContext *,JS::Handle<JSObject *>,JS::CallArgs const &) js/src/jswrapper.cpp
21 mozjs.dll proxy_Call js/src/jsproxy.cpp
22 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
23 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
24 mozjs.dll js::ion::DoCallFallback js/src/ion/BaselineIC.cpp
25 @0x1a8f5c
Signature JSC::Yarr::YarrGenerator<int>::generatePatternCharacterOnce(unsigned int) More Reports Search
UUID 97a91974-2252-48e3-b1b6-f1abd2130821
Date Processed 2013-08-21 14:28:28.872829
Uptime 20
Last Crash 22 seconds before submission
Install Age 315799 since version was first installed.
Install Time 2013-08-17 22:44:58
Product Firefox
Version 23.0.1
Build ID 20130814063812
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address 0x1b527498
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x683f, AdapterSubsysID: 27921462, AdapterDriverVersion: 12.104.0.0
Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0412, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: 9.18.10.3071D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ D3D10 Layers- D3D9 Layers? D3D9 Layers-
Processor Notes sp-processor04_phx1_mozilla_com_4201:2012
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
Υπηρεσία παροχής RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP TCP : 2 : 1 :
Υπηρεσία παροχής RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP UDP : 2 : 2 :
Adapter Vendor ID
0x1002
Adapter Device ID
0x683f
Total Virtual Memory
4294836224
Available Virtual Memory
3703287808
System Memory Use Percentage
38
Available Page File
12983115776
Available Physical Memory
5244854272
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 mozjs.dll JSC::Yarr::YarrGenerator<0>::generatePatternCharacterOnce(unsigned int) js/src/yarr/YarrJIT.cpp
1 mozjs.dll JSC::Yarr::YarrGenerator<0>::generateTerm(unsigned int) js/src/yarr/YarrJIT.cpp
2 mozjs.dll JSC::Yarr::YarrGenerator<0>::generate() js/src/yarr/YarrJIT.cpp
3 mozjs.dll JSC::Yarr::YarrGenerator<0>::compile(JSC::Yarr::JSGlobalData *,JSC::Yarr::YarrCodeBlock &) js/src/yarr/YarrJIT.cpp
4 mozjs.dll js::RegExpShared::compile(JSContext *,JSLinearString &,bool) js/src/vm/RegExpObject.cpp
5 mozjs.dll js::RegExpShared::compile(JSContext *,bool)

Hi!
It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: [https://support.mozilla.org/en-US/questions/new/desktop https://support.mozilla.org/en-US/questions/new/desktop] ; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.
I hope that helps you!

Similar Messages

Adobe flash keep crashing , i tried installing again and still get crashing , i run firefox in safe mode with adds on disabled but still crashing , can you help

unable to play any video or watch you tube , as soon as i pressed play ,adobe crached , reloading page several times and still not working

Is it the flash, or Firefox crashing?
'''[https://www.adobe.com/software/flash/about/ Flash Player Test Page]'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Keeps crashing after Yosemite install - Need thoughts on what to do...

My 2013 Macbook Air keeps crashing after Yosemite install, time between crashes are more random than consistent and it can be anytginh from one hour to 6 hours between crashes. Enclosed the report below with the hope that someone has some tips on what to do here.... I've formatted the computer, reinstalled the OS and checked the drive for errors and I've found nothing so far.
Would be very grateful for any thoughts/tips on what to do here...
Anonymous UUID:       BEEFE0EB-6E39-4774-2F21-C8DB361123F7
Tue Oct 21 23:43:49 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff8007d7a590): "a freed zone element has been modified in zone kalloc.1024: expected 0xdb989f771eb1bbd8 but found 0x60002, bits changed 0xdb989f771eb7bbda, at offset 0 of 1024 in element 0xffffff8018915c00, cookies 0x3f0011f6db804ed8 0x5352198c01c0537"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff81102c32d0 : 0xffffff8007d3a811
0xffffff81102c3350 : 0xffffff8007d7a590
0xffffff81102c33c0 : 0xffffff8007d79c17
0xffffff81102c3400 : 0xffffff8007d78de7
0xffffff81102c3530 : 0xffffff800813160e
0xffffff81102c36d0 : 0xffffff800812aab9
0xffffff81102c3760 : 0xffffff8008140ccf
0xffffff81102c3930 : 0xffffff8007f3f2f8
0xffffff81102c3a10 : 0xffffff8007f3ea95
0xffffff81102c3b40 : 0xffffff8007f52005
0xffffff81102c3b90 : 0xffffff8007f62505
0xffffff81102c3d90 : 0xffffff8007f56d87
0xffffff81102c3f50 : 0xffffff800824dcb2
0xffffff81102c3fb0 : 0xffffff8007e3ac46
BSD process name corresponding to current thread: PhotoStreamAgent
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000007a00000
Kernel text base: 0xffffff8007c00000
__HIB text base: 0xffffff8007b00000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 16215962667183
last loaded kext at 9812882932706: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8a0e1000, size 389120)
last unloaded kext at 1736098368348: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f895e6000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleUSBEthernet 2.4.7
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.filesystems.autofs 3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleTopCaseHIDEventDriver 46.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSurface 97
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.AppleHSSPIHIDDriver 26.2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.driver.AppleHSSPISupport 26.2
com.apple.driver.AppleIntelLpssSpiController 2.0.45
com.apple.driver.AppleIntelLpssDmac 2.0.45
com.apple.driver.AppleIntelLpssGspi 2.0.45
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B16, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f143
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: My Passport 0824
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up

Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up or crash with the older version. Is this problem being looked into and or being corrected. I use Firefox with Google and my system is XP Pro 32 bit. THIS IS REALLY making me MAD. My email is [email protected] and would appreciate a response to this ASAP. I have tried a couple of items from your help section and nothing works.

'''Anonymous'''
Please post a separate question. Thank you. https://support.mozilla.com/tiki-ask_a_question.php?locale=en-US&forumId=1
'''chris'''
'''''Crashing'''''
See:
http://support.mozilla.com/en-US/kb/Firefox+crashes
http://kb.mozillazine.org/Firefox_crashes
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it
http://support.mozilla.com/en-US/kb/Firefox+will+not+start
http://kb.mozillazine.org/Browser_will_not_start_up
'''''Hanging'''''
See: http://support.mozilla.com/en-US/kb/Firefox+hangs
'''''Hanging at exit'''''
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''''Safe Mode'''''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''chris'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.~~red:17~~; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r~~red:45~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''Update Shockwave for Director (aka Shockwave Player)''': your ver. ~~red:10.1 (very old)~~; current ver. 11.5.7.609 (important security update released 2010-05-11; see http://www.adobe.com/support/security/bulletins/apsb10-12.html)
NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete.
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox#_Installing_Shockwave Installing Shockwave]'''
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127.

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127. I am using windows 7

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You may have more success if you use the advice in the Install missing components section to break down the installer into its component .msi files and install these in alphabetical order.
tt2

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.

Just downloaded Firefox 4 on Windows Vista 32-bit and its not working at all.

So I just downloaded Firefox 4 on Windows Vista 32-bit, and it's not working at all. I open up Firefox and there is not tab bar, and all the command buttons are repeated 3 times, and are on 3 different bars. This only happens with Firefox 4 and not Firefox 3.6.10. Also, when I go the menu bar and I try to click soething, nothing happens. I'm not sure why this is going on. Help anyone? Here is a link to a screenshot of my browser.
http://img683.imageshack.us/i/firefox4y.jpg/

I have this too, but doesn't even startup now? I downgraded to the previous version and all is OK. I also have a 64 bit version of Vista and it seems to work "a-OK" on that machine.
Seems to me to be 32-bit issue.
Editing this post:
I just seen a possible answer...Do you have roboform installed (in the taskbar also)? If so, try disabling it or removing it and try to start again. I said above that I have 2 units and on the one (32-bit) I have Roboform installed and it crashes, but on the other one I don't...so go figure.
According to the report I read, if you upgrade Roboform it should be OK, although I have not tested as of yet...I am still at work...
Hope that helps...

My MacPro 1.1 Keeps Crashing about 4-5 times a day

Can anyone give me an idea what to do.
My Mac Pro 1.1 12GB Ram connected to a 30 Cinema Dislpay keeps crashing about 4-5 times a day. I have a ATY, Radeon X1900 graphics card.
Not sure what to do?

Normally I would say get rid of the X1900 if you plan to continue to use it.
You have been cleaning it every 3-4 months, as those cards are terrible on dust and heat.
Also get down to one good set of RAM or just pick up a 4GB kit 2x2 $25 from Amazon.
While at it, can't hurt and definitely a big plus to go with 250GB $139 Samsung EVO SSD.
Got a good older clone? should. Every freeze and crash is likely contributing to more corruption of ifles and directory making it worse. So good idea to start with new RAM, newly formatted drive, clean install of system.

Mavericks keep crashing periodically at random time.

Ever since I upgraded my Macbook pro mid 2009 to Mavericks, it keeps crashing periodically at radom time. The OS just reboots itself when the kernal panic. I am getting tired of the crashing. Help me out please. Here is one of the crash report.
Anonymous UUID:       AC36CC14-F6DD-CAAB-B1B5-49704007FF6B
Thu Oct 24 23:05:57 2013
panic(cpu 0 caller 0xffffff8002ca3527): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.1.72/osfmk/vm/vm_resident.c:2968
Backtrace (CPU 0), Frame : Return Address
0xffffff80ea9f38d0 : 0xffffff8002c22f69
0xffffff80ea9f3950 : 0xffffff8002ca3527
0xffffff80ea9f39b0 : 0xffffff8002ca5482
0xffffff80ea9f39d0 : 0xffffff8002ca6d17
0xffffff80ea9f3a20 : 0xffffff8002c9d7d9
0xffffff80ea9f3d40 : 0xffffff8002c9e4c5
0xffffff80ea9f3d60 : 0xffffff80030b99d1
0xffffff80ea9f3da0 : 0xffffff7f84638c26
0xffffff80ea9f3e30 : 0xffffff7f84622fd6
0xffffff80ea9f3e70 : 0xffffff7f845ffda6
0xffffff80ea9f3e90 : 0xffffff7f845e178c
0xffffff80ea9f3ed0 : 0xffffff7f845de518
0xffffff80ea9f3ef0 : 0xffffff80030ada80
0xffffff80ea9f3f30 : 0xffffff80030ac522
0xffffff80ea9f3f80 : 0xffffff80030ac5f7
0xffffff80ea9f3fb0 : 0xffffff8002cd6aa7
      Kernel Extensions in backtrace:
         com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 45d8000->0xffffff7f846a2fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8372a000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f836e7000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8373a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: MacBookPro5,4 (Mac-F22587A1)
System uptime in nanoseconds: 3328706153257
last loaded kext at 780897933296: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f84fe1000, size 20480)
last unloaded kext at 840946187912: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f84fe1000, size 16384)
loaded kexts:
org.virtualbox.kext.VBoxUSB          4.2.18
org.virtualbox.kext.VBoxDrv          4.2.18
com.apple.filesystems.smbfs          2.0.0
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.14.11
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.driver.AppleLPC          1.7.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleBacklight          170.3.5
com.apple.GeForceTesla          8.1.8
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleUSBOHCI          650.4.1
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.nvenet          2.0.21
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.pthread          1
com.apple.kec.corecrypto          1.0
System Profile:
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 840 Series, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Hub
USB Device: Compact Optical Mouse 500
USB Device: Internal Memory Card Reader
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:

I have no idea if this will help. I've tried others suggestions, like unplugging the keyboard and replugging it; didn't work. I tried restarting; didn't work. I tried rebooting in safe and repairing disk permissions; didn't work. I tried everything. Then I thought since sending over 20 crash reports out to apple didn't really seem to be getting any results, (I'm sure they are busy fixing other things) I will continue to tinker with my system, which hasn't been stable for a full day, until the last two days, where I haven't had one crash yet. Here's what I did that seems to have worked, although I cannot guarantee any results for anyone else:
Go into system preferences, security&privacy and turn OFF what Apple suggested to turn on, that is 'Require Password XX hour aftersleep or screen saver begins. Mine is now unchecked. The next box is also unchecked (show a message when the screen is locked) and the next, 'Disable automatic login' IS checked.
The other thing I changed was Setting the diplay, under 'Energy Saver' in system preferences, to Computer Sleep: NEVER and Display sleep: NEVER. Wake for network access is also checked under the energy saver system preferences.
That's all I changed and my system seems to be stable now. I haven't had a restart in 2 days, and I had over 20 previous to that, since upgrading to Mavericks.
Please let me know if this helped anyone or if this too, is just a flukey 'worked for me only' suggestion.
I don't suggest doing this on a laptop that's not secure, though, as you run the risk of keychained passwords being accessed. I live in a secure building and am on an iMac (2009) so thought it would be fine to disable screen security settings as there is limited access to my building. Good luck, hopefully Apple will come out with an update to prevent these random crashes. It's incredibly annoying and negligent, that they didn't test all models of computers that Mavericks would be approved for and installed on. Everything has its price, I guess, and this software update certainly wasn't 'free' as it has cost me tonnes of time and lost revenue from work.

I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I lost my only navigation tool bar, so I can only open one window at a time, and can't use google. Help.

I'm not sure what I did, but I right clicked on my google tool bar (which I use since I can't find the Firefox navigation toolbar) and I somehow disabled it. Now I can only use one window at a time, and if I go to a website, I can't go to another without closing my current one so I can go to my homepage, which is google.

If the Menu Bar is hidden then press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
See also [[Menu bar is missing]] and http://kb.mozillazine.org/Toolbar_customization

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open.

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open. How do I correct this problem? I really like firefox because it runs many technical programs on the web that do not work with safari. I have FireFox version 32.0.1 installed on my MacPro PowerBook OS X 10.7.5. My activity monitor does not show any FireFox activity, so do not know what it is seeing

This worked, I used the method described in this link http://forums.mozillazine.org/viewtopic.php?t=365156, and opened the Mozilla profile screen with the terminal on my mac, using the language given in the links. Then I duplicated my original profile to save the bookmarks, etc. Put them in a folder listed Duplicate profile with the date. With the open profile screen, I deleted my original profile, created new profile folder and then a new profile. Note that profile cannot be created in the system library, it must be created on the disc, because the library will not allow writing into it. After I created my new profile folder, I dragged all my old information into it, and it worked. Firefox closed and the error disappeared. You must be VERY careful to make sure Firefox is closed anytime you are doing anything with the profile folders. I think that is what caused my original problem.

My iTunes keeps crashing. I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it. I recently upgraded to 10.5. Any ideas?

My iTunes keeps crashing. I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it. I recently upgraded to 10.5. Any ideas? I am running Windows 7 on a new, decent, laptop. The music is on the laptop's hard drive. There is plenty of hard drive space left.
iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up.

The error message says:
iTunes has stopped working.
Windows can check nline for a solution to the problem.
-> Check online for a solution and close the program
-> Close the program
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.5.0.142
Application Timestamp:          4e9243f2
Fault Module Name:          MSVCR80.dll
Fault Module Version:          8.0.50727.6195
Fault Module Timestamp:          4dcddbf3
Exception Code:          c0000005
Exception Offset:          0001500a
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
I've chosen both items, neither does anything but close the program. This problem is new with iTunes 10.5; I did not have it before.

Can I run 32 bit firefox on my Windows 7, 64 bit and how ? Flash player loads slow.

Can I run 32 bit Firefox on my Windows 7, 64 bit and how do I do that? Flash player loads videos slowly. You tube videos are mostly loading slowly or hanging up. It seems to have happened after the last Firefox update.

Dibbens wrote:
According to website I have Flash Player installed but I cannot run a program (BBC iPlayer DeskTop) that requires 64 Bit Flash player Any ideas?
Does that program require the Flash Player ActiveX Control, or the plugin? If you only have the ActiveX Control (for Internet Explorer) installed, then you may also need the plugin (for other browsers). Get it from http://get.adobe.com/flashplayer/otherversions/

Firefox keeps crashing.windows 7.installed 5 times and keeps doing it

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