Firefox keeps deleting my browsing history without warning

I have never had this problem before but all of a sudden Firefox keeps deleting all my browsing history even though I have it set to keep history and cookies. I've tried uninstalling and reinstalling Firefox, I've tried going through the Firefox options for my history and now I'm fed up. I like being able to use the predictive web address when surfing so any information as to why this is happening would be wonderful.

Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

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    *Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
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  • Firefox doesn't delete the browsing history in the address bar

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    You can delete the places.sqlite file if you aren't able to clear all history.
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    Are that entries that appear if you click the arrow at the far right of the location bar?
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  • How do I keep the new tab page thumbnails visible even after deleting my browser history?

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  • Find and delete private browsing history

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  • I know how to delete my browsing history but for some reason 'delete browsing history' has gone grey and does nothing?

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  • I delete my browser history but websites visited still show up in Search mode. Why?

    How can the browser history really be deleted so nothing shows up when a search is being done?  When I follow the traditional steps to delete the browser history, it shows the history as being cleared, but any letter typed in Search mode will show any websites visited with that letter in the name...  So how do I really delete the browser history, so nothing shows up under search?  And yes, I know you can take the browser info off the search mode, but that doesn't clear the info.  If you put the browser back on search, it's all still there.

    Don't wipe your phone!!!  its a pain in the back side re-installing everything back

  • Firefox is slowly deleted my browser history older than 6 months. How do I keep history forever?

    I just noticed that my browser history older than 6 months is slowly being deleted day by day. How do I prevent this from happening? This has only started happening recently. I have my settings as "Remember history". I want to keep all my history forever. Are there any configurations I can make to achieve this?
    Thanks for your time.

    Firefox automatically calculates how many pages to keep without affecting performance and saves that value in the transient_max_pages pref.
    You can create a max_pages pref to override that current maximum, but it is better to leave those prefs at their default.
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  • Why is my Firefox 4.0.1 crashing and deleting my browsing history and bookmarks?

    This is the third time in the past month and a half that my Firefox 4.0.1 has crashed and deleted both my browsing history and my recent bookmarks. It seems to delete up to about a week's worth of information.
    In the past, my Firefox browser would crash, but it would at least retain my last entered information (but that was the older version of Firefox); so this is something entirely new. I updated to 4.0.1 about two months ago, hoping that this would be better, but these random, information deleting, crashes are driving me crazy! I'm hesitant to download the new 5.0 version for the fear that these crashes will get worse...but mainly because I love Hypertext too much and I don't want to lose it to the upgrade.
    I had read that one of the options to identifying the problem is to post a crash I.D.; however, when I searched for my latest crash reports, it doesn't show either of the two crashes that concerns me. So I'm even more curious to what this problem might be. I can tell you some of the key behaviors before it crashes:
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    * My comp's physical memory spikes.
    * The browser window will sometimes freeze and shut down the whole program, but this time (today), the window closed on its own.
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    * The crash happens randomly. I haven't noticed a crash pattern based on websites that I visit.
    I hope someone can help me. I would really like this remedied. It just sucks having spent so much time bookmarking research material, just to have all of it wiped away without a reason.

    Try to update to the latest Firefox 12.0 version.
    You can find the latest Firefox release in all languages and for all Operating Systems here:
    *Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
    See:
    * http://kb.mozillazine.org/gfx.color_management.mode
    * https://developer.mozilla.org/En/ICC_color_correction_in_Firefox
    Caveats: The new QCMS color management system introduced in Firefox 3.5 currently only supports ICC version 2 color profiles, not version 4.
    You can set the gfx.color_management.enablev4 pref to true on the about:config page and close and restart Firefox to enable ICC V4 support in Firefox 8+, but that feature is not yet fully implemented, so there may be problems in some cases.
    Test page:
    * http://www.color.org/version4html.xalter - Is your system ICC Version 4 ready?

  • Why firefox keep deleting my history? i try to reinstall it but it won't work. help me please.

    I just upgrade my windows and reinstall my firefox. then it won't make me save my history. at first the history saved. but when I restart my laptop then open my firefox the history won't show up. and i try to reinstall but nothing changes. help :(

    I expect you are deleting your history at the end of your session, as opposed to only clearing cache.
    Make sure your are saving history, then in the settings that you are not clearing history.
    '''Tools > Options > Privacy''' you must have "Remember my browsing history" and in Settings where check marks mean to clear things you must leave unchecked "Browsing history". Annotated picture:
    * http://img232.imageshack.us/img232/4928/clearcachew.png
    FWIW,
    App-tabs are considered part of browsing history so you must save your browsing history for app-tabs to work.

  • How to view list of browsing history without much hassle?

    I have tried to check browsing history using the method provided in the Firefox Help. When I clicked on "open containing folder", I could not find any list that shows the browsing history websites. Please help.

    See: http://kb.mozillazine.org/Viewing_the_browsing_history_-_Firefox
    <br />
    You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
    * Adobe PDF Plug-In For Firefox and Netscape (you '''<u>MAY</u>''' need to update)
    * Shockwave Flash 10.0 r45
    * Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
    #Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
    #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
    #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    #*After the installation, start Firefox and check your version again.
    #'''Update Shockwave Flash'''
    #*Use Firefox to Download and SAVE to your hard drive from the link in article below; '''<u>the link takes you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.</u>'''
    #*SAVE to your Desktop so you can find it
    #*After download completes, close Firefox
    #*Click on the file you just downloaded and install
    #**Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator"
    #**Note: Most browsers other than IE will also get updated with this one download
    #**Note: To update IE, same procedure '''<u>but use IE</u>''' to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
    #*After installation, restart Firefox and check your version again.
    #*'''<u>Download links and other information</u>''':
    #** https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
    #** '''<u>or</u>''' you can download, save, then run the manual installers for IE, then for Firefox (and all other browsers) from here: http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #* Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin
    #* Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall
    #'''Update Java:'''
    #* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
    #* Removing old versions: http://www.java.com/en/download/faq/remove_olderversions.xml
    #* After the installation, start Firefox and check your version again.

  • Everytime I close Mozilla Firefox, it deletes all the history, what can I do?

    I lose all sites visited, passwords saved and everything.

    Hi leopatricio
    Be sure you '''don't''' have Private Browsing on :
    click on the Firefox button > Options > Privacy panel > set Firefox will: to Use custom settings for history > '''UNCheck''' Always use private browsing mode.
    see for more info : [https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info Private Browsing - Browse the web without saving information about the sites you visit]
    thank you

  • A cleaning utility deleted my browsing history! My fault! I want to re-open the old pages and tabs. The info may be in an old "sessionstore.js" or "places.sqlite" file but these are huge and some URLS are written backwards. Where do I start please?

    I have copied "places.sqlite" and given it a .txt extension, then opened in Wordpad - but it's huge - I don't know what order it's in and many of the URLS are written backwards - like "moc.smooretal.www" instead of "www.laterooms.com."
    Similarly there are several numbered versions of sessionstore.js in the profile and these can be opened with a text editor too. But if I simply substitute the current sessionstore.js file with an older (numbered) one in the profile, Firefox seems to ignore it.
    So:
    1. Is there a method of re-installing the "history" sites list or "previously opened pages and tabs" from the 'places.sqlite' file, or from a previous sessionstore.js file (and if so how do I go about it ?)
    2. If not, is there an alternative source of browsing history back-up which I can use or
    3. If not that either, is there at least a way of reversing the backwards text so I can read the URLs and copy/paste them?
    All knowledgeable help much appreciated.
    Thank you in advance,
    Peter

    Firefox has other backups it makes automatically, unfortunately your cleaning utility may have wiped them.
    #First step backup manually whatever you have
    #*''' edit''' <s>[[backing up and restoring backups]]</s><br/> [[backing up and restoring bookmarks]]
    #Second step find and copy all of your profile folder and all the sub files and sub folders
    ## easiest method of finding it is <br> Help -> Troubleshooting Information -> Profile [Open containing folder] <br/>The places.sqlite is a database that contains all your bookmarks and history, if this exists and is not corrupt then your bookmarks library should work and allow you to create backups.
    ##*see [[backing up your information]]
    ## put it somewhere safe your Windows desktop will do
    .JSON files are the backup files, either created manually or by firefox
    sessionstore.js files probably are of little use to you, containing only the tabs & windows from recent close downs, not the full history and bookarks.
    Now that any existing files are safe try to see if any backups exist that firefox created automatically
    * these would be in a folder within the profile
    * they can most easily be used by opening the bookmarks library, as explained in the article linked above.
    You may be interested in
    * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox {Locked or damaged places.sqlite]
    There are sqlite editors available, including some as add-ons for firefox.

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