Firefox keeps freezing, resulting in blue screen errors
Whenever I use Firefox, it runs just fine for about 10 minutes, then it stops responding, and doesn't work for 30 seconds to a minute. Sometimes when it does this, I go into Task Manager to shut down Firefox, and when it shuts down, my computer screen glitches up, then it instantly blue screens.
This problem started happening to me right when I updated from version 3.6 to 5.0 a few months ago, and now it does this on every version of Firefox I try using. Infact, version 3.6 doesn't work at all now, that version freezes the moment the browser opens, and sometimes blue screens as well.
Does anyone know why Firefox continuously freezes and give blue screen errors?
Also, the only extension I have running is Adblock Plus. The browser still freezes when I have Adblock disabled.
Wait so you are saying that if you update the BIOS prior to imaging, then you do not get the error? As part of practice, I always update the BIOS on a new system before imaging.
For removing drivers, you can use DISM after mounting your image.
DISM /IMAGE:c:\folder\mount /GET-DRIVERS
This will show you a list of drivers. If you have more drivers than the CMD console can show, you may want to send the output to the text file. Information format will show the original INF name, the version and the "new" file name as it exists
in the image. When removing a driver you need to specify this "new" name, for example oem53.inf.
Dism /Image:C:\test\offline /Remove-Driver /Driver:OEM53.infThen unmount /commit changes.See here for documentation.
http://technet.microsoft.com/en-us/library/hh825070.aspx
Similar Messages
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After a few minutes online Firefox either freezes or I receive and error message that says...'unresponsive script' I have tried resetting Firefox several times and I've run a scan on my laptop. I even run a 'system restore. Nothing seems to help. Is anyone else having this same problem???? The only way I have been to correct this is to reboot shutdown and restart.
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Satellite P20-771: Blue screen error message after OS reinstalling
I have a laptop Satellite P20-771 / Pentium 4 3.40GHz (800/HTT) / XP Home/ 17' with nVidia Geo5700 driver.
As I had some problems with software, and I reinstalled everything using the provided CDs. Unfortunately the computer keeps malfunctioning giving me blue screen errors, that are due (this comes out when I sumbit the error to Microsoft) to device drivers. I updated everything (I hope) from the Toshiba page, but I am not an expert and I am worried that I missed something or that something has not been loaded in the right order or that the setting are incorrect.
Thank in advance for your help
RobertoHello
I have also P20 (red one) and have never had any problem after using provided recovery media. According to your posting there must be two possible reasons for blue screen:
1. you have installed some additional software that causes bluescreen or
2. there is some hardware component responsible for that (new memory module or maybe some external device connected to the unit)
Sorry but I dont see any other reason. On this way it is not easy to give precise answer and we can just speculate why this happen. -
Since I have installed Firefox 19.0 (first time installation and usage), my computer crashes several times a week: the Blue Screen Error comes up and I have to turn down my computer.
I've run all recommended system and disk checks. I also have Norton as anti-virus.
To my knowledge, Firefox is the only major modification I've made on my computer before the default started to occur.
It seems that other users have encountered similar problems with version 18 and reverting to version 17 (which I cannot do) seems to have solved their issues.
Occurences of Blue screen: when using Firefox, or while screen saver on, or etc.
Have you got reported issues of compatibility between Firefox 19 and MS XP when IE was the former internet browser?
What steps do you suggest I make?Blue screens can't be caused by Firefox, it is what is called a userspace program, which means it can't access the kernalspace, which is what causes bluescreens. There may be something else wrong with your computer:
Check for Windows updates
Scan for malware [[Troubleshoot Firefox issues caused by malware]]
Run chkdsk
etc. -
HHD replacement resulted in WIN 7 blue screen error
Hi everybody!
I'm stuck!
I have a new thinkpad t410i and trying to replace stanard WD hdd to my old INTEL ssd with preinstaled WIN7 32bit (used on DELL latitude d630).
As a result i have blue screen error on start of WIN7 loading. It says i have a problen with hdd or due to hardware replacement.
I tried to change SATA mode - not working, change power managemnt - not working. Install all neccesary drivers on SSD WIN - still no affect. Google - not working. Thinking about to create some boot CD to load all drivers?
Can anyone help me? Thanks in advance!Thank you! But this will be last that i'm going to do I have a to much stuff to install and restore
Are there any other methods?
May be there is a soft to prepare my old WIN 7 installation for thinkpad? -
Firefox keeps freezing with new tab even in safe mode
Firefox keeps freezing, so there's no chance of even a crash report, I can only get out via TaskManager/End process. I usually have dict and thesaurus open while writing, usually with second tab my browser is a still.
It's very annoying as it's also stuck on my screen for a while so I can't continue to work.
I really need that to work or I have to switch to a different browser!
Thank you.
Here are crash reports while I still got there:
bp-16fa89ab-fb83-4f68-b820-b0fb32140517 5/17/2014 1:07 PM
fe47fdc8-ba9f-4412-94da-55b9422d00a1 5/16/2014 9:00 PM
3af387c0-a033-4e71-834d-1ca897831de9 5/16/2014 4:44 PM
4e295277-ac37-423e-a189-737761531cb3 5/16/2014 11:51 AM
bp-67babc6e-ba6f-4393-9b7a-fe7322140509 5/9/2014 9:57 AM
aa4d3224-656a-4975-bc4d-3d500d9873f7 5/9/2014 9:56 AM
Application Basics
Name: Firefox
Version: 29.0.1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
Crash Reports for the Last 3 Days
Report ID: bp-16fa89ab-fb83-4f68-b820-b0fb32140517
Submitted: 1 day ago
All Crash Reports (including 3 pending crashes in the given time range)
Extensions
Name: Adobe Acrobat - Create PDF
Version: 1.1
Enabled: false
ID: [email protected]
Name: DivX HiQ
Version: 2.1.1.94
Enabled: false
ID: {6904342A-8307-11DF-A508-4AE2DFD72085}
Name: DivX Plus Web Player HTML5 <video>
Version: 2.1.1.94
Enabled: false
ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Name: DVDVideoSoft YouTube MP3 and Video Download
Version: 4.3.3.15
Enabled: false
ID: {ACAA314B-EEBA-48e4-AD47-84E31C44796C}
Name: Logitech SetPoint
Version: 6.5
Enabled: false
ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}
Name: RealPlayer Browser Record Plugin
Version: 15.0.4
Enabled: false
ID: {97E22097-9A2F-45b1-8DAF-36AD648C7EF4}
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807
browser.startup.homepage_override.buildID: 20140506152807
browser.startup.homepage_override.mstone: 29.0.1
dom.mozApps.used: true
extensions.lastAppVersion: 29.0.1
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 50317
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
Adapter Drivers: atiumdag atiumdva atiumd64 atiumd6a atitmm64
Adapter RAM: Unknown
Device ID: 0x791e
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled: false (6.1.7601.17514)
Driver Date: 4-25-2009
Driver Version: 8.56.1.16
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
Vendor ID: 0x1002
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSSMIME
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSSSL
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSUTIL
Expected minimum version: 3.16
Version in use: 3.16Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
hi,
When i restart my Windows 2008 R2 server,suddenly a blue screen appeared. In the screen the message was like,
System malfunction call your hardware vendor for support. After getting this message i gave a force restart but while booting
i got another blue screen error in which i got the below error code
Stop: 0x00000124 (0x00000003,0x00000000,0x000000000,0x00000000) and after dumping physical memory(100%) the system is keep on restarting as it happened before with blue screen.
In the server machine LCD display i am getting another error message like,
E1716 Chipset IERR. Bus 0 Dev 20. Function 2 . Review &. clear SEL.
Can anyone help me to understand the actual problem and how come i can resolve this?...This from the Dell web site.
The system BIOS has reported a chipset internal error that resides in bus ##, device ##, function ##.
Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system (SEL = System Event Logs)
So I probably contact the hardware vendor.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff557321(v=vs.85).aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Blue Screen error using Boot Camp when installing XP on the MacBook Pro
I have been trying to install Windows XP Professional (with SP2) on my MacBook and I keep encountering blue screen errors during the install. I successfully create the Windows partition with Boot Camp (v2.0) and then Windows install begins. However, during the setup process it hangs and then eventually throws an error showing a blue screen. There has been a different error each time I've tried to install. I've booted in OSX and then deleted the Windows partition through Boot Camp and then attempted the process from the beginning five separate times and each time I get an error during the initial install phase.
Its not a matter of the installation CD because i borrowed 3 differnt copies from some friends and i still have the same issues.
Once, I managed to actually start windows XP however it was full of errors probably as parts of it weren't properly installed due to the the blue screens that made me reboot several times.
Am I the only one having this problem??
Is this a matter of the hardware? Can you think of any possible solution?
(I used NTFS did everything propperly I'm 100% sure)(I tried FAT as well)(still nothing)
PLEASE HELPCan you read and write from your optical drive? I would have it checked by burning something to it and seeing if it can be read.
I have noted a link, with some information that may be helpful, for you to check out.
http://discussions.apple.com/message.jspa?messageID=7872477#7872477
I would repair permissions before your next attempt too.
If this fails, I would contact Apple. -
Hp pavillion a1324n - blue screen error
After an extended shut off period (say overnight), when I start up my desktop it goes through the process and starts up fine but within a minute it shuts off and either it restarts and and then works fine for the rest of the day (even if I shut it off and turn it on several times) or it goes to a blue screen error and I have to restart it manually with the power button and then it restarts and works fine after it is restarted. However, the next time I shut it off and leave it off for a long period of time, it then goes through this blue screen or restart process? Please help me with suggestions as to what may be causing this issue and how it may be fixed. Thanks.
You've got an older PC so clean out the dust bunnies inside... just to be sure.
HP released a BIOS update that address lock ups and freezes... might be related to the problem. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-51922-1
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you. -
Blue screen error after USB connection
hello, I have a new 8100. All is great, all is working, but the problem appeared after I installed the software and I connected the mobile to the computer by USB... the blue screen error of Windows Vista appeared and then
after the automatic reboot of my computer
it said the following mistakes:
"Firma con problemas:
Nombre del evento de problema: BlueScreen ( name of the problem )
Versión del sistema operativo: 6.0.6000.2.0.0.768.3 ( OS version )
Id. de configuración regional: 3082 ( regional configuration ID )
Información adicional del problema: ( aditional info on the problem )
BCCode: 4e
BCP1: 0000009A
BCP2: 0003EA16
BCP3: 00000006
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Archivos que ayudan a describir el problema: ( files which help to describe the problem )
C:\Windows\Minidump\Mini010609-03.dmp
C:\Users\antonio\AppData\Local\Temp\WER-110323-0.sysdata.xml
C:\Users\antonio\AppData\Local\Temp\WER6C68.tmp.version.txt
Lea nuestra declaración de privacidad:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0c0a
I hadn't anything wrong with my Vista OS before
thanks in advance
Solved!
Go to Solution.Hi and welcome to the forums!
I don't read Spanish very well, but did you leave the Blackberry plugged in when you
rebooted the PC? Vista might have tried to used the BB as a drive for error checking or system functions.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Blue Screen Error on Windows 7 - Event ID 41
Hi,
I have encountered a recurring problem with my Windows 7 for the last 2 weeks. The blue screen error keeps popping up every other day
or so. The problem seems to come from Kernel-Power, which is according to the report. Here are my laptop specs and the complete report:
System:
Manufacturer: Lenovo
Model: Lenovo Win7 PC
Rating: 5.8 Windows Experience Index
Processor: Intel(R) Core(TM) i7 CPU, Q720 @ 1.60GHz, 1.60
Installed memory (RAM): 4.00 GB
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input is available for this Display
Error Report:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime]
2010-04-21T23:12:58.398026200Z
EventRecordID
15460
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Wall0615
Security
[ UserID]
S-1-5-18
EventData
BugcheckCode
10
BugcheckParameter1
0x0
BugcheckParameter2
0x2
BugcheckParameter3
0x0
BugcheckParameter4
0xfffff80003420477
SleepInProgress
false
PowerButtonTimestamp
0
Any help or advice would be greatly appreciated. Thank you!You got bugcheck 0xa - "IRQL_NOT_LESS_OR_EQUAL". A kernel mode component tried to read from address 0 at an inappropriate time.
Can you upload the contents of c:\windows\minidump to your SkyDrive and
provide a link?
For dealing with Blue Screens, general guidance follows:
Consider running chkdsk on all partitions. Let chkdsk complete on each partition and see if that helps.
Also consider running SFC /SCANNOW.
If you boot into safe mode, do you still experience bugchecks? What about if you do a clean
boot, or device
clean boot?
For memory corruption cases such as you seem to be experiencing, it can be helpful to use Driver Verifier. To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort
by Provider->select all non-Microsoft drivers->Finish, and OK your way out of the dialog.
Then, reboot and use the system as you normally would, and wait for a problem. In the event that the system does not boot completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the
changes.
Wait for a bugcheck to occur after enabling verifier as described, and then upload it to your SkyDrive,
and provide a link.
Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily good memory - it just hasn't failed a test. Consider systematically eliminating RAM from the system - run with
a couple of modules for a while, and see how things go. Then try the other modules.
Other common suggestions include ensuring drivers are up to date (including video drivers), as well as ensuring that you're using the latest BIOS. -
Blue screen error and start up failure
i have a problem with my hp pavellion 15 notebook (n020nr) im getting various blue screen errors that keep saying all the time, when my computer is restarting it shuts down but my led s caplock and the flight mode are still on, so i just press the power button and holding it for 15 and it keeps the same, so i have to take out the battery and the charge and hold the botton for 30 seconds so after that i just unplug in the charge and it turns on and it works fine for atleast 5 or 6 minutes and then it shows the blue screen error dpc violation and sometimes i got driver power state fauile, the computer is not very old i got it from Telus company 4 or 3 months ago, please if someone could help me i would really appreciate.
P.S sorry for my englishHi sebastian24,
Welcome to the HP Forums! You mentioned the Caps Lock keys stays on, does it flash at all? If so how many flashes in the pattern? This will help us determine the cause of the errors. These blue screens are commonly referred to as a Blue Screen of Death and can be quite difficult to fix. If you just purchased it you should still be in warranty, I recommend that you call HP Total Care at 1-800-474-6836 in North America or visit the link below if you are outside North America.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Blue screen error while instaling.
Hy
I get the blue screen error when i install the flash player.
Windows 7 32 bit
Firefox 16.0.1 32 bit
I had the older flash version but i removed it tryng to solve the problem but no succses.
This is the version i try to install
11.4.402.287
i dont remember the older one.but it was making updates every time a newer version was coming.
This is the error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 01000018
BCP2: 00000002
BCP3: 00000000
BCP4: 82221031
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101312-16005-01.dmp
C:\Users\Silviu\AppData\Local\Temp\WER-25896-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHello pleurisy,
Your system is getting an error when trying to play a game.
This might be caused by the system getting too hot.
Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.
This should reset the hardware in the computer.
As you turn it back on tap the F10 key. This will load BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.
When the computer boots back up, check to see if everything is working.
If your still getting the error, go to HP.com and update the BIOS.
Here is a link to the update.
Also make sure that the system does not have a buildup of dust inside the system.
Take the side panel off and clean the inside of the computer with compressed air.
Let me know how everything goes.
Have a good day. -
Blue screen error 1gdpmd64.sys
I have a hp pavillion g7 notebook computer which keeps getting a bsod crash each time internet graphics are accessed. i have researched the error code and it seems to be a graphics driver issue. I downloaded a new version of the amd graphics driver from the hp website support and i tried to restore the computer to a previous point in time when the bsod was not occuring. All to no avail. the webpage graphics are not able to be displayed and the blue screen error keeps returning. In the device manager section of the computer, none of the icons are showing issues and i can't figure out what could be causing the problem. Any suggestions would be greatly appreciated. thanks
Hi beold,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are suffering from a BSOD. Can you provided more information on the error message that you are getting? Have you tried a different browser to see if the same error occurs. What is your product number? What operating system are you using?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
BLUE SCREEN ERROR FOR A BRAND NEW DELL STUDIO
Hi There,
I Just bought a brand new Dell Studio laptop from Best Buy and the first login.. was trying to register my Mcfee AV on it and started dumping the physical memory with blue scree.. So sad.
I had Win7 on it. What could be the issue? Can someone help here?
I have another thing to know, I want to replace this one with a diff. Studio laptop which is available in best buy, I want to avoid the 15% restocking fee. The one I am thinking to replace it with is of light brown color in the Dell laptop link on best buy site on page 2 and this one is a bit costlier than the one I am using it.... Can I replace this one without any restocking non-sense as the current one keeps throwing with blue screen error. Although it doesnt happen everytime i use it but it does come up with blue screen every now and then...
Any suggestion would be appreciated. The Laptop which I currently have is not listed in the Best Buy site now, was there till last week. Dell Studio, i3 processor with 500GB HD & 4 GB RAM.
Thanks,
-RjYou're over thinking this! If you're getting an error of this type and you didn't do anything to the machine besides install McAfee, then bring it to your nearest BestBuy to have Geeksquad look at it or have it returned. You're within the 30 days, right?
There is no restocking fee for defective items. I'm not sure if yours is defective, but speak to the store, I'm sure you will be pleased. Point is, do it now, before more time passes.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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