Firefox keeps freezing when I try to open the add-ons menu.

When ever I try to open the Add-ons menu under Tools on my firefox, it keeps freezing. I also noticed that my time clock that is normally on the bottom right of my firefox window is no longer there either.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can also try to delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

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Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

Glad you seem to have sorted things out.
The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

Ai CS4 keeps freezing when I try to open a file - HELP!!!

Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai? If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files. I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?

Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium

I can't turn off my passcode. My phone keeps freezing when I try to open my phone or turn the passcode off. What do I do?

When I go to open my phone normally my pass code screen pops up. It was working fine all day and then all of a sudden it started freezing. If I slide the bar across to open my phone it just freezes on that screen and I can't get into my phone. I had to shut my phone completely down to get in. I tried to turn my pass code off and I can't even get into that screen. So please help!

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Captivate v. 5 freezes when I try to open the variables window

Running on Windows 7, I need to change one of my variables. So I click Project -> Variables...
Captvate freezes. Accepts no input whatsoever. It's as if the variables dialog were hidden. I tried stopping Captivate from Task Manager, TM says the program (Captivate) is awaiting inpu and I should not stop it. TM suggests in switch to Captivate. I do. Captivate displays its "This project has changed, do you want to save, exit without saving or cancel." At least it's responding. But I try again to access the variables dialog going this time through creating an advanced action and clicking the Variables button there. Same effect.
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Hi there
First, please report this as a bug via http://www.adobe.com/go/wish
Next, you can try re-connecting the second monitor. Odds are the dialog is displaying in that "invisible" monitor space. I asked you to report as a bug because the engineers really should configure Captivate so it senses when a second monitor is not present and it then simply presents the dialog on the visible part of the screen.
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I have a ipod touch 4th generation which keeps freezing when i try to bring the dropdown menu down what do i do? also imessage is not working

can anyone help

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For Messages problem:
iOS: Troubleshooting Messages

Firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

Hello Deb,
Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
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My computer keeps restarting when I try to open my Dreamweaver trial version

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Do you receive any error messages? Without a more specific error messages I would recommend completing the steps listed in Troubleshoot system errors, freezes | Windows | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html. Please feel free to respond to this thread if you have any questions about the steps listed within the document.

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See:
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files.

Iphoto freezes when I try to open it.

Iphoto freezes when I try to open it.

Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.

When I try to open the Iphoto it keeps on asking for the software update but when I click on the software update tab, it says that all updates are up to date. I still cant open the Iphoto, what should I do?

When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?

How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
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Regards
TD

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Adobe Muse CC keeps crashing when I try to open my file.

Hi all,
I've recently created a project off Adobe Muse, but for some reason it keeps crashing when I try to open it. I can create a new
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Hi Zak,
Sorry my knowledge in computer mechanics are very low, but this is the general information about my
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My mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Why does my itunes keep freezing when i try to sync music on my iphone

my itunes keep freezing when i try to sync music to my phone. i just bought a new computer and authorized it to my itunes account. HELP ME PLEASE!

Hello Malanakate33,
Thank you for contacting Apple Support Communities.
The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jeff D.

Firefox keeps freezing when I try to open the add-ons menu.

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