Firefox keeps not responding

Every time I try to load most websites (such as Google mail or YouTube) Firefox stops responding for several minutes and then fails to load the page properly, I have tried reinstalling, using a new profile and various other fixes and none of them work.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

  • Firefox keeps not responding on all sites

    firefox keeps not responding on all sites , even when i scroll up and down. it's been going on for 2 weeks now. can they fix this

    Firefox & Java, Firefox & Flash Player, Firefox & Plugins, Firefox & The rest of the world... When will these problems end?!

  • Firefox keeps (not responding) how do I fix it?

    Firefox keeps (not responding) was using 6.0 and saw online that someone switched back to 5.0 so I tried that, still not working. Also saw on your help page that other people are having this problem. Any solutions?

    You're not the only one. Despite other comments, it's not a RAM issue. I have been having the problem for a week. I sent numerous complaints to Facebook, but their IT staff is either poorly trained or grossly understaffed, because nothing gets done, and you never get a response.
    My home page loads, and that's it. I've tried it on three computers in my home, and in Internet Explorer, Google Chrome and Mozilla Firefox, and get the same result in all three, as well as on my other computers.
    I hope they will eventually resolve the issue, but it's MADDENING. I got my Facebook access back on Thursday night, and it worked for the weekend, but I lost it this morning again.
    Feedback? Feel free to email: [email protected]

  • Firefox keeps not responding.also chrome and internet explorer dhas the sma problem

    fire fox keeps not responding.I have the same problem with internet explorer and chrome.I have spent a fortine on pc systems repair but they have not cured the problem.I operate windows vista.my desk topis a Dell dimension c 521 IT IS 3 YEARS OLD.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls

  • Firefox keeps "Not Responding" and freezing my computer

    As of late, my Firefox browser has been freezing my entire computer. It keeps saying that it is "not responding", my mouse turns into that blue circular loading screen, I can't exit anything, I can't even open task manager, I have to take the battery out just for my computer to turn off.
    I scanned everything with Norton; didn't detect anything. I even did the Norton Power Eraser, still nothing. I set Firefox to run the program as an administrator and I thought it was fixed but it wasn't.
    I even update my plug-ins and for some reason, your website keeps telling me I need to update the same ones, so I can't even rely on that.
    I noticed that it does happen when I'm on a Youtube page. Like when I've paused a video.
    It opens fast, it browses fast, it goes to certain websites fast. It's this annoyance that has really bothered me and has considered me switching to Google Chrome.
    If you don't want me to, then tell me how to fix this issue.

    I am having the same problem... it seems isolated to the version I was running at the time which was V21.0.
    Less than a week ago it just hung/froze my system completely for no reason..no keyboard no mouse no luck...
    I am running Windows 7 Enterprise x64 Bit and runs well with no other issues.. here's what I tried...
    Uninstalled Firefox completely including all personal data, caches, etc, then I downloaded a fresh copy from mozilla.org (V21.0) and installed it.
    Now I have the same issue!
    Chrome runs perfectly as does Internet Explorer, so does any one have any ideas as to what changed in this version that would cause such a condition to occur?

  • Firefox keeps "not responding" all the time ... is very anoring

    it happens mostly while using facebook's posting page (FB and the Zynga games on FB are the only thing I'm on most of the time I'm on line) ... I keep running into "FIREFOX NOT RESPONDING" all the time ... I'll go to click on a posting and nothing happens ... when i click again the page goes cloudy and that DARN blue wheel shows up (I hate the wheel) & at top of computer is says "Firefox not responding" ... my scrolling wheel will not work right ... jumps up & down the page or won't move at all ... always have to be refreshing the page or exit firefox & reopen ... looses connection a lot or is out of sync & has to be refreshed ... this started to happen several weeks back after I first downloaded Firefox 4 ... in fact I've had to reload it several times ... this is all very frustrating when trying to play my games ... I've defragmented, run both my AGV & windows washer programs several times but nothing seems to help ... had no problems with earlier firefox so tried to reload it but now can't get earlier version to work either

    Hi,
    Please try this: '''Tools''' ('''Alt''' + '''T''') > '''Clear Recent History''', choose '''Everything''' in '''Time range to clear''' and '''Cache''' and '''Cookies''' under '''Details''' and '''Clear Now'''. [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History Clear Recent History].
    If the problem persists, please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]

  • Firefox keeps "Not Responding" randomly, then comes back after 10-15 Seconds.

    Every now and then, when I'm on Firefox it will not respond then the window will fill white and at the top it will say "Mozilla Firefox (Not Responding)".
    It responds after about 10-15 seconds but this keeps happening every 2-3 Minutes and is making Firefox unusable to watch videos on Youtube and read other things as when it starts responding it take me back to the top of the page.
    I cannot pinpoint which websites this is on but it normally (But not always) happens when I have more than one tab open (Usually on Youtube + SammyServers.com)

    I'm already sick enough of this problem over the past few weeks that I was ready to switch to Chrome, but thought that I would check Firefox support first.
    If there isn't a fix soon, I'll definitely be switching. I've not had problems like this with Firefox before, but this is very disruptive.

  • Firefox keeps 'not responding.' I updated plug ins. HP smart web printing is listed under my extensions with an alert saying it's not compatible, but it will not give me the option to 'uninstall' or 'disable.' What else might be making firefox freeze?

    Firefox is now unable to load games (example -- facebook games).
    Seems like Firefox will load a page, but if I try to do anything on the page -- it tells me that it is 'not responding.'

    Step by step, how did you arrive at seeing this agreement?

  • Firefox keeps not responding after re-install

    I just got this computer last Tuesday, and I immediately installed Firefox. It worked perfectly, as it should, with no problems or crashes whatsoever. But, I ended up installing an extension I don't normally use because I wanted to check out how the features worked, and it messed up Firefox a bit... the new tab button was all the way on the right, tiny and kind of broken from the rest of the tab bar. It also installed a "search tabs" thing on the left that, even after uninstalling the add-on, remained there, which was very annoying and also broken/not level with the tab bar.
    This caused me to uninstall and reinstall Firefox so it would look like it's supposed to. But after reinstalling it, every so often Firefox freezes and says not responding for a couple of seconds. Sometimes it happens every hour, every 20 minutes, or even goes a whole day without it happening. But, it still happens. And also, when I went to update the Adobe Reader web plugin, Firefox froze to the point where I couldn't do anything... the "not responding" thing didn't occur, but it's like when I tried clicking on a tab my computer would ding and not do anything. I don't know what caused this but I know sometimes it happens when it wants you to confirm something or accept security access or something, but there was absolutely no reason to do this.
    How come Firefox worked perfectly the day I got it, but after reinstalling it the next day because of an error on my part, it acts as if this is the crappiest computer in the world that freezes because of overload?

    Try safe mode http://support.mozilla.com/en-US/kb/Safe+Mode

  • Firefox keeps not responding in facebook. how do i fix it

    firefox works on all other sites...in fb lasts about 30-40seconds then i get msg not responding....

    You're not the only one. Despite other comments, it's not a RAM issue. I have been having the problem for a week. I sent numerous complaints to Facebook, but their IT staff is either poorly trained or grossly understaffed, because nothing gets done, and you never get a response.
    My home page loads, and that's it. I've tried it on three computers in my home, and in Internet Explorer, Google Chrome and Mozilla Firefox, and get the same result in all three, as well as on my other computers.
    I hope they will eventually resolve the issue, but it's MADDENING. I got my Facebook access back on Thursday night, and it worked for the weekend, but I lost it this morning again.
    Feedback? Feel free to email: [email protected]

  • Firefox keeps "not responding" for a few seconds - then connects

    I just upgraded to Firfox 4.0 because of my new computer's Windows 7.
    It started "not responding" for up to 20 - 30 seconds before it reconnects, and it is sometimes unresponsive to my mouse even when it is working. This did not happen before the upgrade and does not happen with Windows Internet Explorer

    check your system preferences to see if you have "ignore accidental trackpad touches" checked (or something like that). If you type on you keyboard then try to use the trackpad you have to touch it a couple of times so the computer does not think it was an accident while typing. Just uncheck the box if it is checked.

  • Firefox keeps 'Not Responding' when I try to load something

    When I close and open Firefox again when I go to a website and for example I go to click on a picture, it doesn't crash but it doesn't respond and after about 30 seconds it works, this happens a lot now and I have reset my firefox but still it keeps doing this and it is quite annoying. After sometime it seems to settle in and it works, but I would rather this not happen because this has never happened before.

    Mozilla seem to be losing the plot. In the past, people expected Microsoft to release software which contained security problems and then re-release it, only for it not to work properly. Now it appears Mozilla is taking over that role! And the solution to this? Install a Beta version, a version still under development!
    I suspect that the very great majority of software users look for stability, for a program which works well and meets their immediate needs and which will continue to do so for some time - certainly months rather than, as it appears, days, before a new, "improved" version is developed. Maybe Mozilla should think along these lines; meanhwile, I'm going back to the latest 15 release.

  • Keep getting firefox is not responding and screen goes white I am not very comouter literate so need a easy to follow answer am using windows 7 thanks

    I am using windows 7. my computer keeps saying firefox is not responding. the screen goes white and everything freezes. I am not very computer literate! so I need a easy to follow answer to my problem. This computer is only 5 months old and its driving me nuts! Sometimes it can take over an hour to get the thing to work!!!!! thanks for your time look forward to hearing from you

    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *http://www.mozilla.org/plugincheck/
    *Shockwave Flash 10.0 r22
    Update the Flash plugin to the latest version.
    *https://support.mozilla.org/kb/Managing+the+Flash+plugin
    *http://kb.mozillazine.org/Flash
    *http://www.adobe.com/software/flash/about/

  • When I open my computer and use it for a period of time it freezes up and it say Mozilla Firefox is not responding. What should I do with this?

    This happened several times already that my computer freezes up and it says Mozilla Firefox is not responding. When this happen it takes a long time before I can use my computer, I would say one hour or sometimes it takes 2 hours. When it takes like 30 minutes of freezing up what I do is I force the computer to shut down by pressing start button.
    And Ihttps://support.mozilla.com/media/img/markup/page_link.png wait for 3 to 5 minutes than I press the start button again to open the computer. When computer open up the Toshiba starts loading up all files after that I can use the computer for a while. I don't if there's something wrong with my computer or something else. I have Window Vista home premium.
    Please help.
    Thanks

    Apple Does Not recommend that. Please Read.
    http://support.apple.com/kb/HT1490
    From that article
    "Portables with built-in batteries"
    Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
    MacBook 
    MacBook (13-inch, Late 2009) and later
    MacBook Air
    MacBook Air (all models)
    MacBook Pro
    MacBook Pro with Retina display (all models)
    MacBook Pro (13-inch, Mid 2009) and later
    MacBook Pro (15-inch, Mid 2009) and later
    MacBook Pro (17-inch, Early 2009) and later
    Thanks.
    Allan Mac wrote:
    Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
    I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
    Allan

  • Firefox is slow to load and view pages and repeated "Firefox is not responding" message

    Firefox is quite slow to load and view pages with and I keep getting the "Firefox is not responding" message.
    I have the latest version, plus the latest Adobe Flash Player, Shockwave Player, etc.

    Note that Firefox 36 has been released officially.
    *https://www.mozilla.org/en-US/firefox/36.0/releasenotes/
    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

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