Firefox keeps running after closing using 90% plus of CPU, WHY?

Using task manager FIREFOX continues to use a high percentage of CPU after closing it.
Running XP SP3
Exploerer continues to run also but a more reasonable CPU usage

See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

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    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * [[Firefox hangs]]

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  • Firefox process keeps running after closing

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    See "Hang at exit":
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    * [[Firefox hangs]]

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    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
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    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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    *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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    Every once in awhile after closing Firefox 3.6.13 the process continues to run. The way I discover this is my CPU temperature monitor is increasing from 36C to 50C, so I open the Task Manger and see that it is using 50% of the CPU, slowing down the computer. I am running XP Professional 64 bit SP2 with all the latest updates on an Intel E8400 3.0GHz overclocked to 3.6GHz and 4GB dual channel DDR2-1066 at 800MHz. This happens only occasionally, maybe once or twice a month. I just end the task and the temperature of the CPU drops and everything is normal again.

    Norton IPS is apparently a known issue being mentioned in the KB articles:
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    Please provide some Crash Report ID's.
    Follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
    ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
    (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
    ;[[Image:aboutcrashesFx29|width=500]]
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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    Norton IPS is apparently a known issue being mentioned in the KB articles:
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