Firefox keeps telling me to upgrade. Even after complete uninstall and installing the newest version. Also, each time I restart my desktop I have to acknowledge about 12 add-ons. After that all works fine. Even when I restart Firefox.

I already tried uninstalling all add ons and then reinstall them again. Can the problem be related to the Siphon add on (which I no longer use)?

You posted your troubleshooting information in another thread ([[/questions/907656]]) that seems to indicate that you use or have used that profile folder with a lot of Firefox versions and are overriding the compatibility check (extensions.checkCompatibility.12.0).
You need to use a separate profile for each Firefox version if you want to use multiple Firefox versions.
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

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When i open Firefox it just sits their and says restore session or not responding, I uninstalled and install the newest version and it's still doing it

this has been happening for a while , it would finally open , but now it won't open

What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

What is causing Flash Player to crash shortly after I download and install the latest version

It only normally lasts a day or two, but the last time it crashed on the first use the same day I downloaded and installed it. I am running Windows 7 Home Edition with Firefox as my browser, and I have Bitdefender antivirus as well as MalwareBytes anti malware installed and active. As far as I can tell Flash Player is the only program affected this way. Is there any other substitute player I can install that works as a plugin to Firefox and won't crash the day it's installed?

When I used to see this with Win 7 it was because the Shockwave player (not Flash) was outdated.
To make sure you're up to date for both, download the following:
Flash Player Uninstaller
Flash Player Plug-in (All other browsers)
Also, download these:
Shockwave Player Uninstaller
Shockwave Player 12 FULL installer (ther browsers)
Save all the files and close your browser.
Run the uninstallers first (both of them)
Go to: C/Windows/System32
Delete the Macromed folder.
Go to: C/Windows/SysWOW64 (if your Windows is 64 bit)
Delete the Macromed folder.
Open your Registry Editor (Start>Run or press the Windows key + R and type 'regedit' [minus the quotes] and click OK)
In the Registry Editor, go to:
HKEY_LOCAL_MACHINE/SOFTWARE
Delete the Macromedia folder (Right click and choose "Delete").
Go to:
HKEY_CURRENT_USER/Software and delete the Macromedia folder there too.
Close the Registry Editor and empty your recycle bin.
Run the Flash Player installer, and then the Shockwave FULL installer.
Worst case: If that doesn't stop the crashes, try resetting Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

I have uninstalled and installed the latest Flash Player 17 many times. I am currently working on a yearbook site that gets locked every time I try to add photos. I have also received a plug in error even though the plug in box is checked. I have a Mac

I have uninstalled and installed the latest Flash Player 17 many times. I am currently working on a yearbook site that gets locked every time I try to add photos. I have also received a plug in error even though the plug in box is checked. I have a MacBook Pro. Please help!!!

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945

I am trying to unistall firefox 20 and install the newest firefox version but it won't unistall. It remembers all my data if I install again.

I am trying to uninstall Firefox 20 and get the newest version which I think is version 21? It will not let me unistall it when I go to the start menu and hit on unistall a program and then choose Firefox. It shows, " Please wait while firefox is unistalling," but it never uninstalls. The green bar never moves. I tried to uninstall it manually and then install firefox 21 but then firefox 20 came back up (after I installed the new version) with all my saved data. It looked like it did before I uninstalled it manually, or thought I did.
I don't want any of my data. Just a fresh page!
I just want the firefox startpage, no google, yahoo, etc... I can't figure this out. Apparently, i am more technically challenged than previously thought!
If anyone can help, please let me now. I run Windows 7 pavilion notebook.

#Before Uninstall take backup of your Firefox Profile.
#*http://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
#*http://kb.mozillazine.org/Profile_backup
#After Firefox File > Quit
#Uninstall and Reinstall your Firefox
#Restore your Profile.
#*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
_______________________________________________________________________________ 
*Clean Reinstall
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

After I downloaded and installed the latest iTunes upgrade (to 10.5.1), I am no longer able to download free app upgrades for the apps I have on my iPad/iPhone/iMac which i had previously purchased. Itunes tells me I "don't own the major versions".

After I downloaded and install the latest iTunes software upgrade (to 10.5.1), I am no longer able to download free upgrades to the apps on my iPhone or iPad.
The App Store just says I "don't own the major versions", which of course is nonsense. It seems as if Apple's iTunes/App Store has deleted my download history. Any suggestions?
Regards,
Bruce

Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico

Firefox won't respond at all. I have completely removed the program and down-loaded and installed the latest version. Still no response.

Firefox suddenly quit responding one day last week. After re-installing the program (which didn't work) I went to the website and downloaded and installed the latest version. Program does not open (respond) at all. This is on Desktop with XP. Firefox works fine on my laptop which has Windows 7. I am now using Chrome as my browser on the desktop. No problems. I am at a loss as to what happened.

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of

I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of order. The last version sorted fine.

Welcome to Apple Support Communities
When you install the new iWork version, the old iWork version is kept, so it looks like you are opening your old version.
To fix this, open a Finder window, choose Applications in the sidebar and drag the new Numbers version to the Dock, so you can access to it quickly. Open all documents from this version. I don't recommend you to delete the old Numbers version in case you need it.
Respecting to the second question, you will get better answers in the Numbers for OS X forum

I cannot access firefox because it says it is already running. It is asking me to close the program that is running I cannot find where it is. I uninstalled and reinstalled the latest version. It did not correct the problem

when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.

See this article for possible causes and solutions:
[[Firefox is already running but is not responding]]
See also:
http://kb.mozillazine.org/Profile_in_use

Since installing the newest version of Firefox 4.0, I am unable to access my work e-mail which uses Lotus Domino Web Access. Can anyone please tell me how to correct this problem?

Since installing the newest version of Firefox 4.0, I am unable to access my work e-mail which uses Lotus Domino Web Access. Can anyone please tell me how to correct this problem?

Sheesh. That looks hard. I think it will fall over at this point:
"Connect to my Exchange mailbox using HTTP" 'cos Thunderbird uses only the regular email protocols: POP, IMAP and SMTP.
Here (at work) we have in the past have had IMAP and SMTP enabled on our Exchange server so Thunderbird could then connect just like to any other regular internet-based service.
With the change here to outlook365/outlook 2010 I've had to switch to using DavMail which lets Thunderbird talk to the mail server using OWA.
I haven't (seriously) tried Exquilla. Whilst I have great respect for its author and some of his other add-ons, I saw no reason to use an add-on that required payment when DavMail works for free.

I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.

I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.
4d4aae27-34ee-4620-b349-c03002813b2003-Jan-1312:30 AM
54e24e0e-dfc4-466b-a347-4bd95536773e03-Jan-1312:30 AM
22d351d2-6461-4f33-9fbd-6d31f769e73103-Jan-1312:30 AM
8a8da99b-335e-43bb-aa12-4634aa0b431003-Jan-1312:30 AM
a15bb095-aeb9-44e1-a79c-1a17cee207d503-Jan-1312:28 AM

None if these crash reports seem to have been send.
Do you have crash reports with a "bp-" prefix that were submitted and that show a crashing thread?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

After downloading and trying to install the newest version of i tunes on my pc, I got an error message telling me: unable to locate component MSVCR80.dll. Now I can't use the version I had and obviously not the newest version. Any ideas about how to fix ?

After downloading and trying to install the newest version of i tunes on my pc, I got an error message telling me: unable to locate component MSVCR80.dll. Now I can't use the version I had and obviously not the newest version. Any ideas about how to fix ?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

Firefox keeps telling me to upgrade. Even after complete uninstall and installing the newest version. Also, each time I restart my desktop I have to acknowledge about 12 add-ons. After that all works fine. Even when I restart Firefox.

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