Firefox keeps trying to update me to 4.0.1 even though I have already updated it.

According to the Help menu, I have Firefox 4.0.1 installed, but I get at least one notice a day that I need to update to 4.0.1
I believe Firefox was doing the same thing with version 3.6, but I can't remember what the fix was, and couldn't find the answer by searching the forum.
OS: Windows XP sp3
Browser/Version: Firefox 4.0.1

If you did an A&I, did you transfer things from the Previous System folder and then delete it? If not, try doing that.

Similar Messages

  • My Firefox keeps crashing with a message "This Connection is Untrusted" even though I have reinstalled the product.

    I am not entirely sure why this has been happening but I have tried to solve this issue for a while now. I am unable to log in into my email because the message "The Connection is Untrusted" does not allow me to add an exception. This has been happening to a variety of Websites, however, for some of them I was able to add an exception. More importantly (i wish i was able to include screenshots), the view of for instance this window or Facebook is altered and showed without images but only with blue-regular words. This happens repeatedly.
    Re-installation of this program as well reset throughout Troubleshooting seems not to work nor does the update of the Adobe Flash Player. I have never had any problems with a great product such as Firefox but all of the sudden I am lost. I would appreciate any help from you guys because I would like to keep using this product.
    Thank You,
    Dave

    It shouldn't be necessary to add an exception.
    Make sure that the date and time are correct on your computer.
    If a web page is opened in a (i)frame then you can't set an exception.<br />
    You can try to open page in the frame in a new tab via the right-click context menu.
    Check out why the site is untrusted (see the Technical details) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer.
    You can see more Details like intermediate certificates that are used in the Details pane.
    Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.
    If that helped to solve the problem then you can remove the renamed cert8.db.old file.<br />
    Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates.<br />
    Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.
    If that didn't help then remove or rename secmod.db (secmod.db.old) as well.
    You can use this button to go to the Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

    I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

    Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.
    https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • Firefox 4 doesn't allow me to scroll the page even though I have autoscrolling and smooth scrolling ticked in Tools Options Advanced:General. Can this be fixed?

    After updating Firefox to Firefox 4 I cannot use my page scrolling in the browser. I have a Lenovo Thinkpad and use my Trackerpoint for scrolling. All other applications work fine with the Trackerpoint. Can someone fix this or tell me what I need to do to enable scrolling?

    See [https://support.mozilla.com/en-US/questions/753629] .

  • Firefox will suddenly not open when I click the icon, even though I have used Firefox on this computer for several months with no issues.

    I have always used Firefox with no problems but suddenly the window will not even open when I click the Firefox icon. No error windows appear either.

    Hi pkuhne-
    I am not sure why your Firefox stopped working all of a sudden. I would recommend uninstalling and then re-installing Firefox.
    1) Get new download: http://www.mozilla.org/en-US/firefox/new/
    2) Uninstall your current Firefox version.
    3) Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    4) It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    Hope that helps

  • Firefox Update 3.6.12 wants to isntall repeatedly, even though I have already installed it. How do I make it stop?

    Once a day, Firefox Update 3.6.12 wants to install and "Restart Firefox". I have now installed it multiple times and the update keeps on appearing.
    How do I get this to stop?

    Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
    What does it say about the version of Firefox you have in '''Help > About Firefox'''?
    If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
    https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • What can I do to rectify the situation in which Firefox will not open pdf files in the browser, even though I have already used all the help suggestions to no avail?

    I have tried everything Mozilla has suggested. Still when I click on a pdf, I get the message that the browser cannot open a pdf. I have gone through the help protocol, and it does not work.
    I have uninstalled Firefox and reinstalled it, and still not able to open pdf files within the browser.
    What else do I do, except go to IE or Chrome and just leave Firefox completely???

    A possible cause is the presence of a PDF plugin from an older Adobe Reader plugin in the plugins folder in the Firefox program folder.
    See [[Troubleshooting plugins]]
    See also:<br />
    http://kb2.adobe.com/cps/405/kb405461.html - The Adobe Acrobat/Reader cannot be used to view PDF files in a browser<br />
    http://kb2.adobe.com/cps/836/cpsid_83688.html - I can’t view a PDF document in my web browser<br />

  • HT204266 I keep getting the message 'cannot connect to iTunes Store' even though I have full wifi?

    Can only update apps when I connect via PC, this was working up to about 2 weeks ago.
    I have been out foreign since last time I updated apps via iPhone and wifi.

    Ahhhhhhh I am go glad I am not the only one having this problem!! It started 2 weeks ago when I changed my Apple ID because it used to be my college email address (which is about to expire because I graduated) and I had to change my ID to another email address. When I did that, the whole "Cannot connect to itunes store" issue started whenever I try to update my apps either on my iphone (Update All) OR on my PC in itunes.
    I now have 21 apps that need updating. This is driving me nuts. I have literally tried everything. Finally the Apple support guy I had been emailing back and forth told me to make an appointment with a hotline but I am pretty sure that costs money.....?
    HELPPPPPPP! I want updates for my apps dang it!

  • Can I prevent Firefox from attempting to restore all windows after a crash (even though I have set it to start with a blank page)?

    Given that some of the open windows are probably what made it crash in the first instance, this is very annoying. Sometimes it gives me an error message apologising for not being able to load the pages, but often it just tries again.

    You can do this by changing a hidden preference.
    # Type '''about:config''' into the location bar and press enter
    # Accept the warning that appears, this will then bring up a list of preferences
    # Type '''crash''' into the filter box
    # Double-click on the preference browser.sessionstore.resume_from_crash to change its value to '''false'''

  • I keep getting "Sign in to FaceTime" on my iPad, even though I have never used it.

    I keep getting a box to Sign in to FT using my OLD email address.  It asks for my password, which I can no longer remember because I changed it over a year ago.  I am unable to access anything on my iPad because this box continues to appear.  I hit Cancel but the notice comes right back.  I have rebooted the iPad at least 6 times.  Nothing has worked.  HELP!!!

    If you don't use FT, go to Settings>Facetime and turn Off FT.
    While you are there, check the "You Can Be Reached By FaceTime At" and see if your old email address is listed. Uncheck or delete it.
    Also, try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
     Cheers, Tom

  • My iPhone keeps changing the time of an appointment to GMT - even though I have set it for local time

    I am using an I-phone 4 and a Mac Pro.  I have set them both to the local time.  When I set up a meeting on my computer in Yahoo calendar, and I check it on my phone it shows the correct time, but the time zone comes up etc/GMT.  I have changed them back to the local time, but it still changes my events.  Where do I change the time zone?  I have gone to settings, but still comes up with the GMT..  Help.

    Sometimes the computer is running app(s) that mean that the computer stays awake. If you close all applications it will work, so the best thing may be to open each one on its own in turn to see which on is keeping your MacBook awake.

  • How can i delete my data in my sisters ipad now that i bought myown ipad my nephew cant play clash of clans because my vilage keeps appearing even though i have already sign out to the game center

    please i need your help

        Hello BadWolfe,
    Here I am to save the day! Let's take a look and see what's using so much data on your iPad. Let's start with what version of the iPad do you have? Also, what's the exact iOS version installed? Can I assume that you do not have any apps running on its own? Some examples are email settings and GPS services. If you can share this info along with your common uses on the device other theb Pandora then we can investigate.
    Thank you…
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • My 3.6.14 keeps trying to update and gives this error message:"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."

    My OS is Windows XP version service pack 3. I even tried to install FF4 but it never get installed. As I mentioned my FF keeps trying to update itself but it gives the error message I provided in title. Now I don't have access to my FF browser and my life is stopped because I have all my passwords saved on FF. I restarted my notebook but it stills try to update itself giving the same error message. I can not also upgrade my Adobe reader 7.0.7 to 10 I have tried more than 10 times but it never gets upgraded. I had this Adobe problem since long time ago.

    Run the Firefox program once as Administrator (right-click: Run as Administrator).<br />
    If that doesn't help then do a clean reinstall.
    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * http://www.mozilla.com/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • How can I block bogus web site that keeps trying to update firefox? Need to identify bogus site too.

    How can I block bogus web site that keeps trying to update firefox? Need to identify bogus site too.

    hello, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff - updates are handled automatically by firefox so you don't have to download anything (you can always initiate a manual check for updates in ''firefox > help > about firefox'').
    you might also want to run a full scan of your system with the security software already in place and different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.kaspersky.com/security-scan kaspersky security scan] in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts.
    [[Troubleshoot Firefox issues caused by malware]]
    you could also help by pressing F10 & going to ''help > report web forgery'' while you're on this dubious page - this might get the page into the list of malicious sites that get blocked in firefox (the actual list is maintained by google) or when such pages use the firefox logos or trademarks to trick users into downloading malware you could also file it at https://www.mozilla.org/en-US/legal/fraud-report/.

  • It keeps trying to update Firefox altough it just continually sits on download and never actually finishes and I keep having to shut it down each time??? why could this be?

    Firefox keeps trying to upgrade to 5 but every time it does it just get stuck trying to download and I end up closing it down with out upgrading???

    Hello Chris,
    Thank you for your suggestion. I downloaded and ran all 3 of the scans from Malwarebytes; and although it did find and I did delete items from my computer, (so it was still helpful) it did not fix the problem I'm having with Flash.
    I have run malware, spyware and anti-virus scans. I've cleared my cache's and checked for anything in my programs as well as checked my Applications list in Firefox.
    I'm completely at a loss for what to do!
    Thank you anyhow,
    Lauren.

Maybe you are looking for

  • N96 MMS problem (opening and deleting)

    Hello people.. I came here through the Dutch Nokia website, so i hope my english is good enough to understand.... This is my problem: this morning I recieved an MMS, and later on i send an MMS back. At that time, there was no problem opening the mess

  • Iphoto movies too large for screen after upgrade

    My movies in iphoto recently stopped playing, so I turned to the forums and tried the fix related to upgrading to Snow Leopard.  This mostly worked (I also had to open Quicktime 7 to kick it off), but now the movies, especially in portrait format, ex

  • Import history from chrome

    I've tried to follow the instructions given in https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome?esab=a&as=aaq Firefox says that it imported cookies, bookmarks and history. I can see the bookmarks. When I try writing a URL I've visi

  • Best way to store big amount of data

    Hi, i need to store a big amount of data, written in a txt its size is almost 12 mg, anyway it depends on the computer it runs, beacause what i want to store is all the shared files in a computer. Which is the best way to store it? Array string? text

  • Uploading another person's spreadsheet generates You have not signed on to the required Applications Database error

    Greetings, We are using the 7.2.12.04.25 32 bit version of ADI on an IBM P750 machine running AIX 5.3.  The Oracle proper application is version 11.5.10 on a 10G database.  We have two users that are unable to upload each others spreadsheets but are