Firefox loads, but no longer works. You can't type in the address bar, use help or anything. What do I do?

I can get Firefox to open, but other than that nothing works. It doesn't respond to type or the mouse. In fact, it acts like your keyboard or mouse are no longer working. Which they are.
It was working fine & then it just stopped.
I've tried uninstalling & re-installing. That didn't help, nor did going back to an older version. I even tried using Windows restore point & going back in time. Nothing has helped.
My OS is Vista.
Can anyone help me? Thanks.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Similar Messages

Firefox 4 seems to hang when I try to type in the address bar...

I have Windows 7, Firefox 4.0, and am trying F-Secure Internet security 2011 trial. My issue is when I am browsing, quite often when I am typing in the address bar or search bar nothing happens. I cannot highlight the text or anything. I have figured I have to wait about 10 seconds for it to clear. Or I can close the browser and reopen and it works.
This is annoying. Is this a Firefox issue or a F-Secure issue? I installed both 4.0 and the F-Secure trail at the same time.

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

I didn't search before, but "you are not alone" (the thread [https://support.mozilla.com/en-US/questions/747424 In Verizon's Sitebuilder for webpages, I can not edit text boxes when using Firefox. I do not have this problem if I use Internet Explorer. Is there a setting I can change in Firefox to correct this problem?] has 18 votes for "I have this problem, too).
I can only guess about the reason... Firefox works with many websites' "rich text" editors, but ones that haven't been updated for five years may assume that Firefox is the old Netscape browser and use scripting techniques that don't work in Firefox.
If Verizon has a different "basic" or HTML editor that you can tolerate using, you could try that. It might not be subject to the same incompatibilities.
If I someday get a Verizon account, I will surely be looking into this further, but for now, it's hard to suggest anything else.

I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what disk(s) do I use?

I dropped my 2009 MacBook Pro and it will no longer work; I need to re-install the OS software to hopefully restore it: what OS disk(s) do I use? This may sound like a stupid question but I'm seeking to buy something inexpensive and need to know if a higher version (other than what was initially installed) will work.

Bekah1996,
since you didn’t receive its original grey installation DVDs when you purchased it, you’ll need to contact Apple directly to purchase a replacement pair. (The grey installation discs aren’t available in the Apple stores.) Some Mid 2009 models originally came with 10.5.7 (Leopard), and some originally came with 10.6.0 or 10.6.2 (Snow Leopard). If yours had 10.5.7 installed, then you’ll probably receive a 10.5.7 set of grey discs from Apple. If you’d like to upgrade its OS to anything newer, then you’d also need to purchase the white retail Snow Leopard DVD — but you should wait to see what Apple sends you, since if they send you a 10.6.0 or 10.6.2 set, you wouldn’t need to purchase the white Snow Leopard disc.

How do I turn off Firefox auto-completing what I type in the address bar with my own history and bookmarks?

I have buttons on my Bookmarks bar for any site that I frequently visit. How do I prevent ANYTHING from coming up when I type in the address bar? I found it a long time ago but I never changed it. Now I can't figure out how to get back there.

You can set set the location bar autocomplete to "Nothing":
* Firefox/Tools > Options > Privacy > Location Bar: When using the location bar, suggest: Nothing
* https://support.mozilla.com/kb/Location+bar+search

When I open up a new tab, why can't I type in the address bar?

I downloaded Firefox 4.0 recently and every time I open a new tab, I am not able to type in the address bar. I have to open up multiple pages in my task bar rather than having them tabbed in one browser. This was happening to me when I was using the beta version also.

I'm hoping that that's not the case. My only add-ons are Adobe Acrobat 9.0.0332, Java Deployment Toolkit 6.0.22.4, Java Platform SE 6 U22, and Shockwave Flash 100.2.153.1. Which is stuff that I need in order to do most things on the net.

HT1529 my emails won't open. it continues to say "loading" but never does. you can see the little wheel turning in the browser but nothing happens.

my emails will not open. when you choose a particular email, it continues to indicate "loading" but never does. i can see the wheel cycling in the browser, on and on and on.

Try Norton support for clarification of their preferences or settings in a newer version of their software than what is displayed in Firefox support. 
http://norton.lithium.com/norton/
Nice choice of a "name" for this forum, it really makes the support volunteers want to take their time to try to help you.

How can I make Firefox display Bookmarks tab instead of Top Sites when I touch the address bar?

I am using Firefox on HTC One. When I touch the address bar, I want to be able to see the Bookmarks tab instead of Top Sites. By default, it always goes to Top Sites. Is there a setting that I can change, or change the order of the tabs? Thank you

Hi:
Unfortunately you cannot remove the top sites homepage but you can pin a site, remove a site by unpinning it and edit a pinned site's url.
Please read [[Pin Sites on the Firefox for Android start screen|this article]] for instructions.
Hope this helps!

Firefox doesn't let me copy the web address from the address bar using the context menu with second button in mouse or trackpad

Hello!
I write to report a problem I have with the new update v35 and v35.0.1 Firefox on address bar
With the new version 35 of Firefox on Mac OSX Yosemite, clicking directly with the right mouse button in the address bar to copy the web address, context menu NOT allowed to copy the link, it shaded in gray, inactive ... you have to click on another browser free zone before returning to click a second time and be able to copy the link from the context menu
I mean, with the first right click in the address bar context menu that appears don't allow me to copy the link directly, you have to click on another area and then clicking again with the right mouse button in the address bar to copy the web address (happens to all pages)
I tried to open Firefox with inactive complements and plugins, and reset Firefox to first time use (like the first install) and the problem is here again... With or without complements and plugins the problem is here
This happens before and then when I format my computer
Here I put a screenshot that explains the problem better than my words
http://i.imgur.com/QxKd8P1.gif
I hope you can help me

''guigs2 [[#answer-685712|said]]''
<blockquote>
The icons that show up when you right click in that image do not look like the default version of Firefox, even with the Spanish Dictionary/Language pack.</blockquote>
Hello
The icons in the screenshot is from Linux OS, because I don't know how to capture screen, and somebody in Linux OS made it to show the problem that I was talking about
I don't have any icon addons only have 2 plugins, quicktime (integrated in OS) and adobe Flash, updated both
Before I format my Mac, I upgraded Firefox to v35 and here came this error
Then I format my Mac after days, by subjects of hard disk space, etc... when I install Firefox 35 (new install) the problem was here again
I tried to Open Firefox with disabled Add-ons, and Reset Firefox to an install version, but the problem is here always

Can't search in the address bar

Hello,
I did something wrong with the search and now I can't search in the location bar.
How can I fix it?

*Keyword Search 1.0.6
*keyword.URL Hack! 0.3.0
Try disabling one of those extensions and see what happens.

Firefox 8, Gmail chat issue; It ceased working, i can not type in the chat window, although i can get text that is sent to me. ideas?

There seems to be some problem with the Gmail chat
the chat window field in which i type the message seems to not work
i can click on it but can not type
even tried opening the chat message in a new pop up window
and typing there, same result. wont let me type
Although i can see text being sent to me
Think its been happening since ive upgraded to FF8

Thanks Sorvin
Worked like a charm :)

Why can I not have the address bar appear when I installed Firefox 3.6?

Your "pictures" appeared and I had to choose one in order to continue. It would not clear unless I chose one. From then on, I could have no address bar, just Google, Yahoo, and in very dark bqckground which was hard to see. I tried everything; and finally gave up and deleted my Firefox. I have been a user for several years, but this one messed everything up. I could not get my addresses from the Express, and if I am going to have to use Outlook for the address book, I might as well just use Explorer! Give me some help (I have tried filling in the questions) and I will reinstall Firefox, I did like it a lot.
== This happened ==
Every time Firefox opened
== I was forced to chose one of your pictures. It took the place of your tool bar and address bar. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts-MyWay; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Try the Firefox SafeMode. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Why can't I type in the address bar?

I can click on the address/location bar and highlight it but i can not type anything in. every page i want to go to i have to type into my little Google search bar and then select it from a list.

You may have visited a website that has disabled the location bar. 
Try to open a new window to see if that gives you a working location bar. 
If that works then close the not working window and close and restart Firefox to see if that stays. 
* http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features
* http://kb.mozillazine.org/JavaScript#Advanced_JavaScript_settings

Can I read in the address being used?

In the system I have, there are two ways to access it. Through a normal http link or through the https. The problem I'm having is that the graphs that I'm using will only display if users enter through the https link. Is there any way for me to build a check into the system where I can see if the users connected through the http link? That way I could create a new parameter that will fix the graphs for those users as well.
Thanks.
Josh

Hi Josh,
you should be able to parse it out of the environment variable REQUEST_PROTOCOL:
owa_util.get_cgi_env( 'REQUEST_PROTOCOL');For HTTP-calls with Firefox, this would return HTTP/1.1
I guess it should be similar with HTTPS. Put a substring around and there's your solution.
You can get a lot more information out of the CGI environment.
Try OWA_UTIL.PRINT_CGI_ENV to get everything into a region if you need something else.
-Udo

I can not type in the search bar

Windows 7 and version Firefox 15.0. The search bar doesn't respond to the mouse or the keyboard though I can place the cursor in the search bar window

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Firefox loads, but no longer works. You can't type in the address bar, use help or anything. What do I do?

Similar Messages

Maybe you are looking for