Firefox loads but will not access the Internet, showing only a blank page with a single tab "Untitled," and "Done" in the progress indicator.

When I load Firefox, I get a blank page. There is a single tab with "Untitled," and an indication "Done" at the bottom. The program does not respond to any of my bookmarks--it works but the end result is the blank page described above.

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.<br />
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.<br />
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls<br />
See also http://kb.mozillazine.org/Error_loading_websites
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

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    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
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    Did this fix your problems? Please report back to us!
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