Firefox locks file if a hyperlink is used from that file

If I used a hyperlink contain within a file, Firefox locks the file. Going to a different URL after does not release the file's lock.
The only way I've found is to close Firefox. I am then able to delete the file containing the hyperlink.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

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Since upgrading to Windows 8, Firefox locks up when I try to use it, can anyone suggest why please?

We had to download Firefox once we had installed Windows 8. Although we now have a Firefox tile on the new Windows desktop, to enable access to Firefox, whenever we click on it to go to Firefox, we get the option to select Firefox as our default browser. Whether we say Yes or No, the screen then locks up and we have to use Control, Alt and Delete to close it.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Lost CS3 serial number and email I used from that purchase is no longer valid, now I cannot reinstall my CS5 after wiping my hard drive clean from a computer problem.

Bought CS3 about 7 years ago under an email address that's been closed for many years and I lost the serial number from that old CS3 and now after doing a clean wipe of my hard drive after some computer glitches, I can no longer install CS5 upgrade as I cannot produce the CS3 serial number. No monkey business, I've been using CS5 since 2011 when I bought it directly from Adobe. What are my options?

Is it possible for you to log in to your OLD Adobe account using that email address to check your history?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
If not, you MAY be able to have an employee look up the information linked to that old email address
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If that doesn't work, you are going to have to buy new... either a subscription or Creative Suite 6

Firefox locks up when right-clicking and using drop-down menus

I've experienced this problem with earlier versions of Firefox as well - sometimes when right clicking (like opening up a new link) or using a drop-down menu (like in Gmail) Firefox completely locks up and I need to control all delete shut it down and restart it manually.
Any ideas?

Locking as duplicate of https://support.mozilla.org/questions/929210

What has happened to my Firefox? No matter which version I use, from 3.0.1 to current, it has become a nightmare to use. Is it me? Or does Firefox now suck as a browser?

I once thought that nothing compared to Firefox. I hated IE8 and still hate and curse Microsoft. But now, no matter which version I install of Firefox I found myself calling the same names I call IE8. I have currently uninstalled Firefox. And have gone back to Chrome. Firefox is performing that poorly, crash after crash, hang after hang. Just drives me nuts. Can't handle it anymore. If you know how to fix it, I will reinstall it. Otherwise, I may have uninstalled Firefox for the last time.

Firefox 6 should run well on Windows 7, but in some cases old settings become corrupted during an upgrade. Whether you choose version 6.0.2 or 3.6.22, try starting up to the Profile Manager and create a new blank profile. Then import your old bookmarks and see whether the browser works correctly. If so, you can rebuild your collection of add-ons and re-apply settings. If not, perhaps something else on your PC is interfering with Firefox (or the web sites you visit are unusually challenging).
[https://support.mozilla.com/kb/Managing+profiles Managing profiles].
[https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile]

How do I enable opening firefox from two different computers sharing the same home directory without having to delete a lock file (linux).

I just don't want to have to delete a lock file - which has a purpose - in order to use firefox simultaneously from two locations on the network - where the home directory, i.e. .mozilla directory - is located

You need to use two separate profiles if you want to have two Firefox instances open at the same time.
See also http://www.mozilla.org/unix/remote.html

I corrupted the firefox profile file using profile manager and firefox thinks it is still running and asks me to close but there is no instance of it running...I have tried several re-installs but cannot resolve the problem....

.........I have deleted the .ini file associated with the profile file and the profile file itself...have tried to locate the "lock" file but cannot find the file in the specified path on the support forum for this problem....I believe there is a file mounted in another directory somewhere that firefox is seeing....I would really like to be able to use firefox as the default browser on this new linux (ubuntu) install...it was working prior to my trying to import my profile from the windows partition.....

See this. <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

Can't get Firefox to load at all after trying fixes from support web site. Have checked for lock file, processes running, reboot, reinstall. NO JOY.

I'm running Vista for operating system on an HP laptop that's about 2 years old. I've installed all current updates.
I've always used Firefox. It started crashing and creating processes but not launching. Went to support and scoped it out -- there was a lock file my profile directory. I deleted it, and Firefox started loading.
Used it a few times -- closed the app each time on exist as per suggestions on support site info. One time -- back to square one, wouldn't load, just created a process. Reboot, ending process, checking for lock file, reinstalling -- all unsucessful.

Brian
Below is from using a SIP build. It does offer G722, but it's way down on the list so it's never used...
m=audio 32678 RTP/AVP 0 8 18 102 9 116 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:102 L16/16000
a=rtpmap:9 G722/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:101 telephone-event/8000
Taking Sreekanth's suggestion to try a Skinny build, I get the following when I make a call. It offers codecs in the order I SET THEM AND ONLY THE CODECS I SET! YAY!
m=audio 19374 RTP/AVP 9 0 101
a=rtpmap:9 G722/8000
a=fmtp:9 bitrate=64
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
Using a Skinny build on the phones also solved other issues. The phones use G711 when the whole path supports G711 and G722 when the whole path supports G722. It doesn't always use G722 and rely on transcoding for the call paths that can't use it. It's fantastic.. The phones also receive the QoS tagging that I set and that seems to result in better audio quality than on the SIP builds, which never did get those settings. Finally, it even solved a slow Exchange 2013 answer issue I have been experiencing for quite some time. I practically fell out of my chair when I saw everything that was fixed just by switching...
Cisco, PLEASE FIX YOUR SIP BUILDS! It's insane how the SCCP builds work perfectly and the SIP builds don't, especially with how much these phones cost.. I was thinking of possibly acquiring some 9951s, which are SIP only. I'm a little leery about that at this point. If they have the same kinds of issues as the SIP builds for the 7975g, there's no SCCP alternative to use..
Sreekanth
Thank you for suggesting a Skinny build.. That was about the only thing I didn't try. I am happy beyond belief that this is working so well now, even though the SIP builds should be just as well developed as the SCCP ones.

When using facebook, Firefox locks up and nothing works except a hot shutdown on Windows Vista

About twice a week, usually, but not always, when using facebook, my screen locks up, no buttons or clicks on links work and I get a message in the Firefox title bar that says: "Firefox not responding". I'm running Windows Vista Home Premium on a Toshiba Satellite laptop and the only other window open is my email account on GoDaddy, but this happens even when that is not open. My hard drive LED begins glowing steady "on" when this occurs when usually it is flashing or not glowing at all. It frequently happens when changing facebook pages or trying to close facebook. Sometimes I get a "wait" hourglass, sometimes not. I have tried leaving the computer alone to let it sort out on it's own, and I have tried machine gun tapping on the "close" button. Either way the only resolution is a hot shutdown (hold down the computer power button until the computer shuts down) and wait a few minutes before reboot. On reboot, the same facebook page will open automatically and sometimes will lock up again when I try to close that window. On more rare occasions this lockup happens on sites other than facebook. My computer guru has looked at my setup and tells me my computer is fine and virus free. Since I'm a computer doof I don't know what he is talking about. Any ideas? Is there a difference between a "crash" and a "lockup" or do they mean the same thing?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

I can no longer print email from my gmail account. when I select "print all" ling a dialog box opens trying to save file & firefox locks up

I can no longer print email from my gmail account. when I select "print all" link, a dialogue box opens attempting to save as file type .xls. another dialogue box says firefox is preparing file... meanwhile firefox locks up.

Is your printer selected?
Or are you printing to XLS?

Can I use this laptop to download the Firefox install files to a flash drive, so that I can install it on an XP computer that only has Windows Explorer?

Another computer is running on Windows XP. I don't want to run Windows Explorer on it to search for Firefox so I can install it to use instead. How do I download the necessary files to a flash drive the current laptop where Firefox is the search engine?

Are you looking for a full version?
*[https://www.mozilla.org/en-US/firefox/all/ All versions]

Firefox loads with "parent.lock" in profile folder. Can't get beyond start-up page on the internet. Creating a new profile & deleting old profile in ProfileManager did not solve prblm. When I start Firefox the file is back. scan disc found nothing

Every time I open Firefox I can't get beyond the first page. No connection to internet. It just says "connecting" and hangs. I create a new profile and delete the old one and I can start firefox and get to the internet, but when I shut the system down, the next time it will not go beyond the first opening page and the "parent.lock" file is present in my profile folder.

Every time I open Firefox I can't get beyond the first page. No connection to internet. It just says "connecting" and hangs. I create a new profile and delete the old one and I can start firefox and get to the internet, but when I shut the system down, the next time it will not go beyond the first opening page and the "parent.lock" file is present in my profile folder.

Can firefox support "file:///" format to access local files (note 3 fw slashes) this works for IE but not firefox and is the format used in the "afghan war diary" from wikileaks

can firefox support "file:///" format to access local files (note 3 fw slashes) this works for IE but not firefox and is the format used in the "afghan war diary" from wikileaks

See http://kb.mozillazine.org/Links_to_local_pages_do_not_work

I cant use the highlight, underline, or strikethrough function in a specific pdf file. The file isnt locked. I used to highlight texts from that file before the latest update. The problem occurs only with that file. Urgent need. Please help. Thanks!

i cant use the highlight, underline, or strikethrough function in a specific pdf file. The file isnt locked. I used to highlight texts from that file before the latest update. The problem occurs only with that file. Urgent need. Please help. Thanks!

Chester31,
Thank you very much for sharing your file with us! Now that we are able to reproduce the problem at our end, you may stop sharing the file on Acrobat.com.
Do you know when this problem (for not being able to add new highlight/strikeout/underline) has started? Did you update your iOS from 7.x to 8.0 recently?
We will continue investigating the problem and let you know what we find.
Thank you again for your help.

Using Terminal to Find Locked Files

Hello all,
I am a photographer and often use the locking feature on my camera to lock certain images, ones that are good shots. With Windows, I was able to sort by whether a file was locked or not. However I am finding that Mavericks does not have this feature. Therefore I have resorted to using terminal to find locked files. However I was wondering if I could get assistance in creating a script/command that would take the results of the files I found locked and either copy or move them into a subfolder.
IE: I have an event folder called BRB-Team1VsTeam2. I use the command "find . -flags uchg" to find the locked files. What I need to do now is get the returned result and either copy or move into a subfolder called "locked".
I tried "find . -flags uchg && cp /locked" but I know the logic isn't quite there but I haven't played with terminal too much to know what I am doing.
So anyone have a solution to this? Or know of an application to at least let me search/filter/sort by the file status (IE: Locked vs unlocked)?

Here is the basic idea, adjust as necessary. The -d option limits the depth into the folder you are searching. You don't need it; I just added if you want to limit the depth into subfolders.
find /search/path -d 1 -flags uchg -exec cp {} /destination/path \;
You could roll this up in an Automator workflow, Service, or Folder Action if you want:
By checking the "Show this action when the workflow runs" you can choose the destination folder at run time. If always the same, leave it unchecked.
A Folder Action would work on the items added to a particular folder. The find command would have to be modified.
A Service could be used to pick the source folder, or to add a shortcut command.

Firefox locks file if a hyperlink is used from that file

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