Firefox locks my computer error message " could not load XPCOM. "

window7 starts like normal . when I go to my browser I get the can't load XPCOM. message it will not let me on the net // it will not let me use IE for browser says same message . google maybe in this puzzle as well

hello, maybe a clean reinstall can help in this situation:
*download the full firefox setup file from https://www.mozilla.org/firefox/all/
*uninstall firefox on the machine
*manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\''
*reinstall firefox

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