Firefox / Mail issues

I'm using a 23" Intel iMac running OS X 10.5.8, using a Magic Mouse. Several times every day both Mail and Firefox apps freeze. Neither will then Force Quit, and the machine will not Restart or Shut Down. I have to power the machine off at the button and then start her up again. Intensely frustrating. Any ideas?
Thanks

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Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

Firefox 11 Issue with rollover buttons, or...?

I've created a top-level navigation scheme in Muse, consisting of 4 tabs.
Demand Generation | Marketing Automation | Marketing Operations | Blog
The first tab's rollover functionality (Demand Generation) works fine, No matter where I move my mouse on this tab, the rollover works fine and the sub-menus display properly.
The other 3 tabs seem to have gaps in the rollover hotspots. If you move your mouse across any of the text (Marketing Automation | Marketing Operations | Blog) you'll notice that the rollover functionality appears and then dissappears at different places along the text.The sub-menus also appear and dissapear at different spots as well.
I've checked the 'Edit Together' box within the navigation, but can't figure out why only the first tab works and not the rest.
BTW: This is only an issue in Firefox . It works fine in IE.
Click here to see for yourself: http://www.crowds2crowds.com
Any idea what might be happening? Is it just a Firefox 11 issue or something else. I've checked each tab in Muse and they are all configured exactly the same. Its very odd that only the first tab works.
4/23/12 Update: This issue is also occuring with Safari.

I see the issue you're talking about, do you mind sending me your .muse file so I can take a look? Please send it to muse-support at adobe.com, along with a link to this thread. Please put "Attn: Colby" in the subject.
Thanks,
Colby

Firefox font issues

System: eMac G3 running 10.3.9
Firefox: current (2.0.0.14), but affected prior versions also
Classic installed? yes
User-specific? yes
User has unique language preferences as international options? Yes. All languages, however, require an essentially Latin characterset. (Not Central European, Cyrillic, Chinese etc.) Same settings cause Firefox no issues on a machine running Tiger.
Persists on restart, after verifying/repairing disk, after repairing permissions etc.
Have tried trashing ~/Caches/Firefox and ~/Application Support/Firefox. Have also tried doing this, switching language order (so an English is top) in System Preferences and restarting Firefox with no effect.
Have tried trashing /Library/Caches/com.apple.ATS/uid.*, ~/Caches/Firefox, ~/Application Support/Firefox and logging out and back in.
Symptoms: fonts in location bar, dialog boxes etc. are small, wobbly and generally peculiar-looking as if they have been written in a cramped, wobbly hand. Errors in console.log are roughly as follows (sorry, I'm having to do this from memory):
... cannot map file /Applications/Firefox.app/Contents/MacOS/plugins/Default Plugin.plugin ...
... cannot map file /Applications/Firefox.app/Contents/MacOS/plugins/JavaEmbeddingPlugin.bundle ...
... cannot map file /Applications/Firefox.app/Contents/MacOS/plugins/MRJPlugin.plugin ...
three lines of errors specifically about the MRJPlugin
... cannot map file /Library/Internet Plug-Ins/QuickTime Plugin.plugin ...
and similar lines for all entries in this directory (QT given as example)
Fonts in actual web pages appear OK.
Firefox -> Preferences -> Content shows nothing for Default Font. Under the advanced options, I have:
Fonts for: Western
proportional: serif
serif: <blank>
non-serif: <blank>
monospace: <blank>
Allow pages to choose own fonts is checked.
Default encoding: Western (ISO-something-I-forget-but-looked-normal)
Attempting to change a font yields an oddly restrictive list of options. For example, I might get "Times CY" or "Times CE" but not Times. All fonts seem to be non-English/non-Latin options.
No non-default fonts are installed at either user or system level other than any installed with applications such as Adobe Reader, AppleWorks etc. ~/Library/Fonts/ is empty.
Any suggestions would be welcome.
- cfr

jsd2 wrote:
Maybe browsing to about:config and filtering on "font" would show something of interest .
Hmm... Yes. I'll try that next time I'm on the machine in question. I'm pretty sure it is profile specific so would have thought a clean profile would solve issues that would show up here, but definitely worth checking.
Might be worth asking or searching at Mozilla's Firefox support forum-
http://forums.mozillazine.org/viewforum.php?f=38
That was to be my next port of call. I posted here first because it seems to be specific to a particular Mac/version of the OS and to be specific to a user account but not a profile. Mainly, though, I posted here first because I'm already registered here and hate the proliferation of accounts I seem to need online these days! (I know I can post on the Mozilla forums anonymously but I'm fussy and like to know if anybody answers without having to keep checking. There's just no pleasing some of us...)
Thanks,
cfr

More Apple Mail Issues

We have been using Apple Mail at our school for some time with few problems. We use it as the link to an outside POP3 service. Recently, as with so many other users, we have begun to have serious issues with crashing, loss of messages and issues with both sending and receiving at times. A new one has developed now. Disk Warrior was run recently and seemed to have had decent results. Upon closer inspection, it has apparently altered the modification dates of many user files and folders, as well as mail files (all to the same date: April 1, 1976). Now with mail, users are finding the message: 'The message from <[email protected]> concerning "(subject") has not been downloaded from the server. You need to take this account online in order to download it.' The account is already online. I'm not sure if this is a result of the Disk Warrior intervention, or if it is a continuation of Apple Mail issues, or both. Also, users click on one message, and another displays. If you scroll through your messages, continuous crashes occur, and sometimes all messages disappear. Fortunately, with our mail service (Gaggle), we can retrieve messages directly online.
The issues do not occur in Entourage, and I am testing a couple of other mail applications as well. So it is definitely an Apple Mail problem. I have tried many of the fixes I have seen in other posts, but with no success. Running Disk Utility or Tech Tool has no effect. Our solution for now is to just not use Apple Mail - which our users are use to.
I will be curious to see what solutions come out. This is a serious issue for many users.

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

IPad Mini mail issues

Just switch from ipad 3 and restored from iCloud. That was a mess s I had to delete old apps that shouldn't have installed. Now my mail only shown up for a few accounts. Other accounts keep asking for a password which i entered numerous times. Then is says "connecting" in the status area, but no mail shows up. I tried resting network setting, no fix. I really don't want to start this ipad from scratch because this is exactly why I paid for the iCloud upgrade...to restore my settings the way I left them.

Nevermind the mail issue. I had to reset my macmini server.

MBA lion Mail issue: window disappears randomly

hello:
Having some MBA 13' mail issues:
1) mail window will disappear (only using cmd+0 shortcut will bring it back - or going to window>message viewer) randomly without any reason
2) starting up a new email or new note then closing this note or email will close the entire message viewer window...why?
3) emails deleted within the 'inbox' section will not delete in the Gmail section (setup as IMAP, with Gmail defaults)
I am a little concerned with 1 & 2 becuase these are huge user experience issues, it is the most frustrating thing to have to continually use the short cut to open up a window which should not have disappeared in the first place!!
any help would be appreciated, thanks in advance!

Hi Fred
I've got the same issue. It seems to happen randomly but so annoying when it does. Upgrading to Mountain Lion hasn't helped and I've changed my keyboard and reset all the short-cuts to the default settings and still it happens in Mail and Microsoft Outlook for Mac when I'm typing a mail.
Did you find a solution?

Sender Verification Number e-mail issue.

I have tried to e-mail photos through adobe e-mail and the system send me a notice that I need to use a "Sender Verification Number" that has been sent to my email address. However, when I check my e-mail there is no e-mail message. How do I get the verification number. Adobe does have my e-mail address on file.

Tried this and it still not working. Also, Get a message that some of the files are not photos even though they are all photos from the same camera. Could it be that Norton 360 is causisng this? Thanks for your help.
From: 99jon <[email protected]>
To: Senderverificationproblem <[email protected]>
Sent: Sunday, November 27, 2011 2:24 PM
Subject: Sender Verification Number e-mail issue.
Re: Sender Verification Number e-mail issue. created by 99jon in Photoshop Elements - View the full discussion
Open Organizer and click:
Edit à Preferences à Sharing
Make sure you have Adobe Email service selected
Check the fields Your Name and Email Address and ensure you typed the details correctly.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4048934#4048934
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Start a new discussion in Photoshop Elements by email or at Adobe Forums
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Firefox focus issues

Hi!
I have a sometimes very irritating problem with Firefox. I have a Logitech G7 mouse with a tiltable wheel that I've set up to change tabs in forefox, and a sidebutton that I use to close tabs with. I'm just using xbindkeys to bind the mouse buttons to ctrl+page up, ctrl+page down and ctrl+w. The thing is that firefox sometimes seems to loose focus, and ignores keyboard commands. For example when I close my current tab with my mouse or by pressing ctrl+w, and then try to close the next tab too, it doesn't work. I have to click on another window or on the desktop to make firefox loose focus, and then click on firefox again. Then it starts working temporarily again.
I'm using Firefox 3.0b2 from AUR right now, but I had the same problem with Firefox 2 from extra too. I use gnome with metacity. I also have a couple of plugins installed, but I have tried without any plugins too. I also have the same problem on my laptop, and both my computers use Arch64.
So, does anyone know a solution to this? It's not such a big deal really, but I gets really annoying sometimes.

arnuld wrote:
Aha... and I thought I am the only with Firefox issue
I use "wmii" and my Firefox always looses focus. In wmii, you can change to different TAGS (like Desktops in GNOME) using "ALT-#" If i have 3 tags opened and Firefox is running on tag-2 and I go to tag-3 to check my messages in pidgin and come back with "ALT-2" I do not see Firefox. I see only border of Firefox and between the border i see my background wallpaper . Clickign with mouse does not bring the focus in anyway..... Quite funny though.. It is happening very frequently , nearly all the time, even if I kill Firefox using <killall firefox-bin> or <kill -9 PID> , the problem remains as it is when I start Firefox again :\
This also seems to be a different problem from what I'm experiencing, but it seems like there are lots of different firefox focus issues. From your description it almost seems like firefox has crashed for you, since it is no longer drawing itself. Have you tried running firefox from a terminal, to see if you get any error messages?

Having Some Mail issues on Apple Mail 5.2

Hi All - Having some mail issues lately with my gmail account Imap set up.
I can receive mail but when trying to send mail it pops up with the follwoing:
"Can not send message using the server smtp.gmail.com"
I tried deleting the gmail account on my iMac and setting it up again. in the set up It gives me two choices as an outgoing server:
smtp.gmail.com and just Gmail. If I choose Gmail I can send the messages, but is this secure? I've always used smtp.gmail.com for outgoing without any problems.
Any help or guidance would be greatly appreciated.
Thanks
Mark

Thanks for responding BGreg - Yes everything looks OK under the advanced tab (see below) I never had any
"Red Dots" in connection doctor on the old smtp.gmail.com but it wouldn't work. The new outgoing server - labeled merely Gmail works and appears to be the same as smtp.gmail.com, but I've never seen this in the past - it's always been called smtp.gmail.com I wonder if Google changed the name?

Apple Mail Issues After 10.10.2 Security Update

I've had outgoing mail issues in Apple Mail in Yosemite on my macbook pro consistently since the Yosemite update. I've tried multiple recommended fixes including deleting and resetting all accounts with the latest instruction from bluehost. Over the last several months, some "fixes" had seemed to work for a while, and then the problem would resurface. The "on the fly" fix is always to quit mail, cycle my wifi off and on, and then reopen mail, at which point, the hung-up emails all send and things work fine for some period of hours until the problem comes back.
Interestingly, the problem seemed to finally disappear on its own a couple of months ago! No problems for that period of time! UNTIL I updated my macbook pro with the latest Yosemite security update a couple of days ago. Now the problem is back with a vengeance!
Any help would be appreciated!

I have tried to quit mail and turn wifi on and off with no results whatsoever. This is really frustrating, I can't work!

Tour 9630 e-mail issues

New to the Tour and BB, two e-mail issues. It won't see or open e-mail PDF attachments from just one particular sender (he uses a Mac, but shouldn't matter). BB opens other PDF's fine, and they open in my laptop's Outlook just fine from this sender (but not on the phone).
Next, e-mails come in to BB already opened (in both the Messages icon and the Yahoo e-mail icon on the BB), only some stay bold until I click on them? This happens when I have not checked e-mail on BB or on my laptop, yet they still show as opened on BB with just a few staying bold or unopened? I have Auto Open in Holster set to Never, and don't do any reconciling. Any help with the two topics above would be greatly appreciated! Thanks!

@D55R33WW - The previous client was able to correct this by adjusting the send/recieve frequency within Outlook and in your case within MacMail.
More details...
If there are too many pop connections at once on the account then it will keep other connections from accessing the account and you will receive that error message.
What I would recommend here is that your customer adjust the frequency (10 mins or more) that their email client checks the mailbox.
To clarify a bit further, the system can handle the frequent pop connections, but sometimes the email clients fail to close their first connection correctly which leaves it idle on our system for some time.
Then when they try to connect again they encounter errors because there are already connections for that account.
http://www.hosting.com/support/microsoft-outlook-2010-/set-send-and-receive-interval-in-ou tlook-2010-
http://www2.webster.edu/helpdesk/inbox_optimize/send-recieve-mac_mail.html
If still an on-going issue please reach out to our direct support so we can investigate this further.
Hope this helps!
-Sidney

New Lion e-mail issues

Since up grading to new Lion I am having e-mail issue.
I will not recognize any passwords from outside accounts even though they are correct?
I have reset in system pop preferences and still does not work.
Any suggestions would be appreciated.
Rainer 1035

That could be the problem for now.
My carrier is Verizon...
My apologies for not listing that..
Thank you for your response.
It is very much appreciated.
Craig

Bellsouth "send" e-mail issues

I am having a Bellsouth send e-mail issue that has cropped up in the past couple of weeks (no changes in settings on my side). Don't know if it has anything to do with Bellsouth's conversion to AT&T or not.
Basically, I can receive e-mail and send newly created, blank e-mail. However, I am unable to send e-mail with attachments or reply to e-mails received or forward e-mails received.
I tried a suggestion of changing the port number from 25 to 587 to no avail. I confirmed my Preference setups with Bellsouth tech support and they say everything is configured OK. Thinking it might be Apple Mail, I downloaded and used the Thunderbird e-mail client, but that exhibits the same problems noted above (similar message about problems with the STMP server or the server is unavailable or is refusing STMP connections. Again, this only happens with certain types of sent e-mails noted above).
I am at a complete loss and don't know what to try next. Any suggestions????

Robert Daddario wrote:
I am having a Bellsouth send e-mail issue that has cropped up in the past couple of weeks (no changes in settings on my side). Don't know if it has anything to L"*_ with attachments or reply to e-mails received or forward e-mails received.
I tried a suggestion of changing the port number from 25 to 587 to no avail. I confirmed my Preference setups with Bellsouth tech support and they say everything is configured OK. Thinking it might be Apple Mail, I downloaded and used the Thunderbird e-mail client, but that exhibits the same problems noted above (similar message about problems with the STMP server or the server is unavailable or is refusing STMP connections. Again, this only happens with certain types of sent e-mails noted above).
I am at a complete loss and don't know what to try next. Any suggestions????
I had problems when I converted to Mac last Spring, and most of the problems came from the DSL Tech Support Team.
Please make sure that your settings haven't changed from the following.
Go to Mail - Accounts
POP Acct Incoming Server: mail.bellsouth.net
SMTP - Outgoing Mail Server: mail.bellsouth.net
Click on Server Settings:
Sever Port Should Be: 25
Make sure SSL - Secure Sockets Layer Is *NOT Selected*
Click OK
Select Addvanced on the upper right of the Accounts Tab.
Port should be : 110
*Do Not Select* Use SSL
Make sure the following are selected:
1) Enable This Account
2) Include When Automatically Checking For New Mail
3) Remove Copy From Server After Retrieving A Messagee
Hope this helps.
I work for at&t - formerly BellSouth, and we haven't done any email transformations for our FastAccess customers, and I'm sure that when we do a Transformation, you will have Dual (bellsouth -at&t) emails for a while so you can advise Family and Friends.

G5 w/MAIL issues, dropping passwords, trouble sending.

I have a G5 10.5.8 with MAIL issues. Have had the same settings for years and it has suddenly started dropping my passwords (randomly asking for passwords); blocking outgoing messages (have to send 3-5 times); All settings are the same. I have the correct ports and SSL. Nothing has changed except periodic upgrades. I've erased and reset the keychains – to no avail.
Got any ideas?

Some questions:
Which version of office were you using before? 2003?
Are the data files on a network, or on your local machine? If they are on a network, can you make a copy of one of them on your local machine and try again?
Can you open the files directly in Excel? What extension do they have (.xls, or something else?) I am wondering whether access to other file types has been left blocked on your machine but is allowed on your colleague's machine.
Are you just opening the mail merge main document and seeing this message? If so, do you see the same thing if you start with a new document and try to connect to one of these data sources?
Can you confirm that the message is about Access even though you are trying to connect to an Excel file?
(Also, office 2007 has some new stuff - that let's you specify that certain folders are "trusted" . I don't think that ever affected MailMerge but it may be as well to make sure that your documents and data sources are in trusted locations).
Also worth trying to start Word in "Safe mode" - see, e.g. http://office.microsoft.com/en-gb/word-help/work-with-office-safe-modes-HP010140792.aspx
Peter Jamieson

Firefox / Mail issues

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