Firefox mobile crashes after upgrading to Lollipop OS.

Just upgraded my HTC One M8 to lollipop and now Firefox crashes every time I try to open.

hi craigmconnor, thanks for brining this up. unfortunately this is a bug on the verizon variant of the htc one m8 specifically after the upgrade to android 5.0.1 - mozilla's developers are looking into this matter as we speak.
for any progress on the issue you may follow along [https://bugzilla.mozilla.org/show_bug.cgi?id=1140830 bug #1140830] (please don't post in bug reports though)...

Similar Messages

  • Lync mobile app will not launch after upgrade to lollipop on HTC One (M8)

    Lync mobile app will not launch after upgrade to lollipop on HTC One (M8). Is this a known issue or is a fix available?

    Hi THGutz,
    Did you install the latest version of Lync for Android ?
    The current version of Lync for Android is
    5.5.3.8935.
    I don’t test it on M8, but on other Android 5.0 devices it works fine.
    Best regards,
    Eric
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.

    Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.

    The latest flash player release is 11,0,1,152.
    Can you upgrade to this version and see whether the crash stil exists?
    Go to get.adobe.com/flashplayer to download and install flash player.
    In case you need direct link to installer/uninstaller, please go to http://forums.adobe.com/message/3952360#3952360 to find them.
    saranlee wrote:
    My computer crashes repeatedly and I get the message pages are not responding do you want to stop, and/or shockwave is not responding do you want to stop. I have Windows XP Service Pack 3, I am having the same issues whether I use Internet Explorer, Google Chrome, or Mozilla Firefox. My HP Pavilion Desktop has 504 MB of Ram and I am using high speed internet connection. Because it was crashing so much, I used the uninstall program for Flash player to uninstall Flash, I checked my registry and removed anything I saw that was Flash. I then uninstalled Google Chrome and Mozilla Firefox, then I reinstalled the most recent versions from their websites. I did the same for FlashPlayer and Shockwave Flash. I went to the Adobe website and had them check to see if it was working and it shows I have FlashPlayer 10.3.181.36. The page that shows  which version of flash player goes with Windows XP states that I should have 10.3.181.34 (This is what I thought I had before I updated, I was having the same problems). When I went into my computer to see what version I have, it shows 11.5.9.620 Activex and both Flash Player and Flash Player Object is listed as 10.3.181.34. My firewall for Windows is set to medium. I also am running Norton Internet Security. It takes anywhere from 3-6minutes for some of my games to load, and I have to refresh at least 3-4 times in order to play. When I do start to play it freezes frequently and I use escape to free it up. This has been going on for a month. I have no idea what to do. I am not very computer savy and I have been learning as I go.

  • Firefox 8 starts after upgrade but none of the windows are visible and it crashes on quit

    Firefox 8 starts after upgrade but none of the windows are visible and it crashes on quit

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    * https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * https://support.mozilla.com/kb/Firefox+crashes
    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
    See:
    * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    * https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    * https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

  • Curve crashes after upgrade to OS 4.5.0.81

    Curve crashes after upgrade to OS 4.5.0.81 
    Ever since I upgraded to the T-Mobile handheld OS 4.5.0.81, my Curve crashes several times a day down to a black screen. I can't power back up on battery -- I have to plug in to an AC source, then power back up.
    Hourglass remains on for quite some time to boot up, then I get a message about verifying security settings.
    Curve usually crashes when I'm on a call, although now it seems to be happening when I'm using any of the phone setting menus.
    I've already tried 1) freeing up memory on the SIM card by deleting pictures 2) doing a clean install of the handheld software using Desktop Manager.
    It's still crashing. My BlackBerry is two months out of warranty (of course!). T-Mobile says I have to buy a new phone. I think it's a software issue (I've used the phone with no problems between 3/1/2008 and 4/4/2009).
    Any help/insight would be appreciated.
    Message Edited by wrdywmn on 05-11-2009 07:34 PM
    Solved!
    Go to Solution.

    Below there is an excerpt from page to link I provided above:
    What If I Want To Downgrade?
    Forum member 'bfrye' made a good guide: Here is a quick install guide to your blackberry. This should easily cover reinstallation of OS and reverting back to previous OS version as well.
    1. Download the version of OS you want to install from your carrier's website.
    2. Extract or install the files from the previous step. They will automatically install into the correct location. This location will be C:\Program Files\Common Files\Research in Motion\Shared\Loader Files. Under this directory you will see directories with the model number of your device (if you installed the correct files) followed by a version number. Under these directories will be a host of .alx and .cod files. Do not modify or delete these files. They are needed to install the new OS.
    3. Assume the BlackBerry Handheld Manager is installed, when you plug your device in, a popup will appear and ask if you want to upgrade your device. Choose upgrade and follow the steps given by the Application Loader. If you have any 3rd party applications you would like to keep, locate and select them at this time to avoid having to reload them after the new OS is installed.
    4. This will also be the time the apploader will ask if you want to erase all data and reload or backup and restore the data on your device. Choose your preference and continue.
    5. Typically a complete OS reload with backup and restore can take anywhere from 5-15 minutes depending on the amount of data on your device to restore.
    6. The apploader will inform you when the process is complete. After this, the device will automatically reset itself (sometime this will take longer than a normal reboot) and once completed and on, your device will be upgraded and ready to go.
    Now if you wish to downgrade your device to a previous version, many of the above steps will apply.
    First, you will have to remove the newer OS from your PC. Do this by going to add/remove programs in the control panel and removing the software for the new BB OS. Make sure desktop manager is not running when you do this. After complete, restart the Desktop Manager.
    When you plug in your device, if everything went well, the Desktop Manager should tell you that your PC has an older version of desktop tools than is installed on the device. It will give you an option to keep the version on your BlackBerry or downgrade to the version on your PC. You will want to select downgrade and let apploader do the work.
    Should this method fail, you will have to download the file javaloader.exe from the internet. Place it in a common directory (I usually put mine in the Loader Files directory for easy access. From the directory you have javaloader.exe installed in type "javaloader -usb wipe". This will completely erase all data and applications from your devie. Now navigate to C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml. Now plug in your device and install the new OS from scratch. Open apploader and select the USB port as your connection. It will then bring to you to the main apploader screen and all the OS packages will be listed with status as Install.
    If you have question beyond the scope of this document please feel free to post them. However I suggest reading and rereading these steps to ensure you have tried the most basic and tried steps to load or reload your OS. Have fun and enjoy!
      Have you done all steps described ?
    if your issue solved set "Solution" mark at the relevant post

  • Firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

    firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

    Hello, Please make sure to get a fresh copy of Firefox from
    http://www.mozilla.org/en-US/firefox/all
    Have a nice day

  • Firefox 19 crashes after typing

    Firefox 19 crashes after typing a second letter anywhere but the address bar.

    Hi Bill
    This looks more like an issue with Norton security software (Norton Confidential or Norton Identity Safe) because DLLs like coFFPlgn.dll or couictlr.dll are present in the crash reports.

  • 5 crashes after upgrade to ios my address book immediately and I can not access emails, because the password is wrong and when I go to mail settings crashes the application immediately from

    5 crashes after upgrade to ios my address book immediately and I can not access emails, because the password is wrong and when I go to mail settings crashes the application immediately from 

    Same issue also. Occurring both on my iPad 2 and iPhone 4 after upgrading to ios 5
    By the way, Mattban and Sancasslano, are either of you also experiencing any of the following issues:
    * Problems with Contacts either crashing or listing no names
    * Problems with turning iCloud on or off for application under Settings->iCloud... On both mine I just get a pop up saying that iCloud is being turned off but Contacts then just locks up.
    * General problems when trying to synch applications on the iPad or iPhone over iCloud?
    I am wondering if all these issues are in someway related to and whether it is worth trying to turn off iCloud somehow, though I cannot work out how this can be done once set up.

  • IPad Air crashes after upgrade to IOS8.02

    ipad air is crashing after upgrade to IOS 8.02. The apps crash leads to restarting of the iPad. Is this a software issue or hardware?
    the apps that I use are Facebook,you Tube, chrome and LinkedIn.

    Try some basic troubleshooting:
    (A) Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    (B) Try reset all settings
    Settings>General>Reset>Reset All Settings
    (C) Setup as new (data will be lost if you do not have backup)
    Settings>General>Reset>Erase all content and settings

  • AW crashes after upgrade to OSX

    AW crashes after upgrading to OS10.4.4.
    I have never, in many years, had it fail to open prior to this.
    I don't know if this is a coincident or not, but it will not open at all.
    It begins the process then stops and gives this message:
    .... The application Appleworks quit unexpectedly.
    I restarted the system a couple of times but that did not help.
    I believe it fails during font installation.
    Maybe a font is incompatible with the new OS. ...but which one??
    Harold

    After updating AppleWorks 6 or OS X, it is necessary to delete the AppleWorks preferences. See my user tip, AppleWorks has stopped working correctly, for more information.
    Even though it does appear that you may have a corrupt font, do the preference thing first. It is likely that the font was added with the system upgrade or you have a duplicate font. First, look for a font named Bauhaus 93. This font is installed by versions of Microsoft Office before Office 2004. The Bauhaus 93 with Office 2004 is not corrupt. If you don't find Bauhaus 93, before going through the trial & error of locating a corrupt font, use FontBook to check for duplicate fonts.
    The trial & error method of corrupt font isolation involves moving all of the fonts from the various font folders to another folder (the Desktop is a good place) & then moving a few back at a time & trying to launch AppleWorks. When it crashes you will know the culprit is in the last bunch.
    Peggy

  • My Aperture crash after upgrade to 3.4. Pls help !

    My Aperture crash after upgrade to 3.4. Pls help!

    Removing the plist "fixed" my problems too.
    Any idea what specifically in the plist is causing the problem?
    That depends. I have not seen your crash log.
    The problem is, that the current Aperture installer is buggy. Depending on the Aperture version you are upgrading from, some frameworks may not be installed correctly. The installer erraniously assumes they are already installed. That is why the suggested fix is to reinstall from an early version, so the installer is forced to install everything new.
    Your plist contains your webaccounts, recent files, the layout of the Gui. If one of these settings prompts Aperture to use ine of the missing frameworks, it will crash. For most people here it is the Facebook setting. Removing the preferences makes Aperture forget that you have a Facebook account. If you add that account again, Aperture probably will crash again.
    Reagrds
    Léonie

  • Various programs crash after upgrade to 10.6.4

    Various programs crash after upgrade to 10.6.4 but only late in the day / evening. There seem to be no crashes early in the day.
    After a reboot the problem is fixed and things seem to work OK.
    Might this be some kind of memory-related issues?? Programs not releasing memory until eventually there's nothing left?
    I'm a Windows guy until recently so am not up to speed with Mac software / hardware yet.
    Any suggestions?
    Thanks.

    Hi, I am facing major instability in MS Office for Mac 2008 after the 10.6.4 upgrade. Programs (Word, Excel, PowerPoint), just crash randomly. Mostly when opening existing Office documents but there is no fixed pattern.
    Tried Office auto update but no joy.
    Any suggestions
    Here is the MS Error log
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXCBADACCESS
    Date/Time: 2010-07-23 20:37:36 +0530
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 12.2.5.100505
    Crashed Module Name: libTrueTypeScaler.dylib
    Crashed Module Version: unknown
    Crashed Module Offset: 0x00009bd5
    Blame Module Name: libTrueTypeScaler.dylib
    Blame Module Version: unknown
    Blame Module Offset: 0x00009bd5
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Operating System Information
    Operating System: Mac OS X 10.6.4 (Build 10F569)
    CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1064
    Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
    Microsoft Application Information:
    Error Reporting UUID: 0B338D65-7DAA-4B4A-B8B1-0C17F587C24A
    Time from launch: 0 hours, 14 minutes, 46 seconds
    Total errors on this client: 40
    Does this help at all ?

  • Many of my Apps are now crashing after upgrading my iPad 1 to OS 5. What's up?

    Many of my Apps are now crashing after upgrading my iPad 1 to OS 5. What's up?

    Free memory.     You are probably getting crashes becasue you have too much stuff floating sround in memory.  Double tap the home button to see the task bar.   Touch and hold any of those icons until they jiggle, then delete them all by touching the minus sign.
    Do this every day, or more oftern if needed to keep the system freed up.   If you are using safari a lot, make sure to fully close some of the windows by touch the x on the tabs.  Each window uses some active memory.
    From time to time, do a full reboot by holding the sleep and home button until the apple logo appears.  Ignore the red slider.  This also frees up some system resources.
    The iOS system is supposed to do this for you, but since the intro of ios 5 there are a fair number of folks crashing.

  • Firefox keeps crashing after Lollipop update on HTC One M8. Won't even open!

    After updating my firmware/software to the new Lollipop OS, Firefox keeps crashing. I've tried uninstalling and reinstalling directly from the Googe Play Store and still nothing. When I click the Firefox icon the browser opens and then I immediately get a "We're Sorry, Firefox has crashed" notification. How can this be remedied? I've downloaded Dolphin Browser and might just not come back to Mozilla unfortunately if this continues...

    ''heywillyla [[#question-1050933|said]]''
    <blockquote>
    After updating my firmware/software to the new Lollipop OS, Firefox keeps crashing. I've tried uninstalling and reinstalling directly from the Googe Play Store and still nothing. When I click the Firefox icon the browser opens and then I immediately get a "We're Sorry, Firefox has crashed" notification. How can this be remedied? I've downloaded Dolphin Browser and might just not come back to Mozilla unfortunately if this continues...
    </blockquote>
    i would suggest the following steps:
    1. goto application manager, find firefox, press all available button to clear everything.
    if it doesn't work, proceed with:
    2. uninstall firefox
    3. turn off the phone, boot into recovery mode and wipe the cache (this is NOT hard reset and you will not lose your stuff).
    4. reboot and reinstall firefox
    hope it helps!

  • Graphics instability and crashing after upgrade from FF 32 to 33

    Soon after upgrading from 32.0.3 to 33 (Windows 7), I was seeing occasional flicker-like split-second black flashes. (I *think* this was mostly when opening new pages, but I don't recall for sure...maybe also when scrolling). Then a few minutes later I was scrolling a page with my laptop touchpad and the screen flashed completely black, stayed that way for about a second, and then came back up with a Windows message that Intel Graphics had recovered from a crash. (Which is doubly interesting given that FF set to use my discrete NVIDIA graphics on this computer.). I haven't seen anything like this happen in the nine months I've had this laptop, with or without FF open. There was also a message that FF had crashed.
    Then I restarted FF, and all was going OK, except that I believe I still saw a few split-second "in the blink of an eye" black screens as I opened new pages. But then I went to Google Maps, and was dragging a map upwards. But instead of the lower portion of the map moving into view, I only got a blank white screen. The further up I dragged the map, the more of the the screen that was blank white, until it was completely white. Then FF crashed again.
    I thought the new FF native H.264 might be causing the issue so I disabled it and restarted FF. But then I went back to Google Maps, tried the same thing and had the same issue (but no associated crash, although I closed FF very soon after I saw the odd graphics behavior recurring so maybe I didn't give it enough "time to crash").
    I re-installed 32.0.3 and all the issues went away. FWIW, I've had occasional crashes and slowdowns with 32 and other recent versions. (I could recover from the slowdowns just by restarting FF.) Most of those issues seemed to be associated with Adobe Flash. That behavior was an occasional annoyance but nothing of the magnitude of what happened when I tried FF 33. I don't know if this latter observation adds anything, but I just thought I'd throw it out there. Fyi, the laptop has 2.4 Ghz CPU (Intel i7) and 16GB memory.
    Any ideas? Thanks.

    Today when I noted that Lenovo still hadn't released an updated driver specifically for the Intel Graphics, I went back and installed a Lenovo NVIDIA Optimus update that I had tried 4 or 5 months ago but had subsequently reversed because it had created problems with Firefox. (Specifically, it was causing Firefox context menus to render slowly and incompletely.) Not only does the NVIDIA update no longer cause the FF context menu problem, it seems to have *solved* the problem I posted about here. It updated the NVIDIA driver ("GPU #2" above) from version 9.18.13.1269 to version 9.18.13.3302.
    This makes some intuitive sense, since -- as I said above -- I have Optimus set to use the NVIDIA graphics with Firefox instead of Intel. (I had thought that, based on what I read in Lenovo support, the NVIDIA Optimus update might install a new Intel Graphics driver as well, but the Intel driver is still shown as the same version listed above (8.15.10.2725). (I don't know whether or not these driver numbers might be Lenovo-specific.)
    Anyway, the NVIDIA Optimus update fixed my problem, so thanks for pointing me in the direction of graphics drivers. (I suppose there's also a small possibility that something had simply gone awry with my first update to FF 33, and that what really solved things was simply reinstallingl...)

Maybe you are looking for