Firefox/mozilla is not working with printer since 4/29/2013

When trying to print from Mozilla/Firefox, I get a message stating that mozilla is not responding. I thought it was my printer so I bought a new one but I continue to have the problem. I can print from Internet explorer with no problems. I have shut down, cleared the cache/cookies and still no responnse. What seems to be the problem and what is the solution to fix it.

Hello,
'''Try Firefox Safe Mode''' to see if you can print. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If you can print in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing the printing issues, please let us know. It might help other users who have the same problem.''
Thank you.

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