Firefox never opens in normal or safe mode. How do I get it to work?

Just out of nowhere Firefox crashes which is usual for me. I try to open it and nothing happens. I open Task manager to check and firefox.exe goes to 16,oookb before dissapearing and never loads. I tried Safe mode and it always crashes and crash after the other. I reinstalled and system restore nothing worked. I changed the name in in firefox.exe to firefox3.exe and still doesnt work. I try to run to go profile manager in but another crash. What do i do?

Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
See also http://kb.mozillazine.org/Browser_will_not_start_up

Similar Messages

I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge

I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge my ipod on my computer.

I have used PCs for years, and still do at work. But, last year my wife bought me a 15" MBP with the anti-glare screen (I was getting ready to buy for myself). It took me all of 1 week to completely get used to the UI for OS-X, and now I really prefer it over the Win7 UI. I have no experience with Win8. Here are my thoughts:
1) You can get a good computer using either a Win8 machine or a Mac.
2) You will pay less for an equivalent PC. But not as much less as some would have you believe. You need to take into account the all aluminum body of the Mac (vs most PCs being plastic) and the size of the display. And, don't forget that there is a lot of bundled SW on the Mac that you will actually find useful and would have to purchase for the PC.
3) You can probably do everything you need on the PC platform with the right SW (you probably already know this since you are using one already).
That said, I think some things are easier on the Mac. For example, GarageBand is a standard part of the Mac SW installation. I got up and running recording directly from my bass into a track with a song imported from iTunes on another track in a snap. I only had to purchase a Jam adapter ($99) for the bass so I could come in over USB instead of using the audio in port (which did work, by the way). You can do the same on a PC, but you have to purchase the SW from somewhere. And, it probably isn't cheap.
I use VMware Fusion to run those Win programs I already owned because it was much less expensive to buy Fusion than to replace them.
I would not return to a PC for my own use, given a choice. But, I would be very careful about getting my wife a Mac without careful thought as she is not as tolerant of learning new things as I am.
So, there you go.

Firefox won't open in normal or safe mode.

I get a crash report each time when I try to open it normally, nothing happens when I type in the extension for safe mode. Because I can't open safe mode, the Mozilla troubleshooting guideliens cannot help me. I'm working from Windows vista, have all current updates to Windows, and have scanned my computer.

To start in Firefox Safe Mode, hold down the Shift key while clicking on the Firefox desktop icon. To exit Firefox Safe Mode, exit from Firefox (Firefox button > Exit or File > Exit), wait a few seconds (10-30), click the desktop icon to restart Firefox.
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Consider updating Firefox; your version is 9.0.1 --> current version is 10.0.1
*See --> https://support.mozilla.org/en-US/kb/Updating%20Firefox

Youtube playlists will not autoplay using Firefox version 32 in normal or safe mode

I'm currently using Firefox version 32.0.2.
Recently, playlists on Youtube have ceased autoplaying (and yes, I've made sure that the icon for autoplay is enabled). This persists even with addons disabled in safe mode.
I've tested Chrome and Internet Explorer on the same PC with the same youtube playlists and cannot recreate the problem.

Type '''about:preferences''' in the address bar and press '''Enter.'''
Select '''Advanced > General.'''
Is '''Warn me when websites try to redirect or reload the page''' turned off?

I wanted to trouble shoot, put comupter in safe mode , now its stuck , closed FF 3 times, re-started computer, still in safe mode.how do i get out of safe mode

i wanted to do trouble shooting, i put computer in safe mode & now i can not get out of safe mode. I've closed FF & re-started computer 3 times, even shut down computer, still in safe mode. What do i need to do to get out of safe mode?

Hi,
Please see this article: [[Firefox is stuck in Safe Mode]]
I hope that helps. Post back if not.
--Edward
EDIT: Just noticed that you already rebooted. You say that you "put computer in safe mode". Is firefox in safe mode or your whole computer?
If '''Firefox''' is stuck in safe mode despite reboot
* Check that the shift keys on your keyboard are not stuck down.
* Uninstall firefox and install again (your settings will not be lost as they are stored in your profile folder).
Let me know if neither of those works.

I want to use the speed dial extension when I start firefox. I have the option checked in speed dial settings but firefox does not open to the speed dial. How do I get this to work?

I want firefox to open up to the speed dial add-on so I can use it as my start page. In the speed dial options I have checked the option to start firefox in the speed dial but when I open firefox it doesn't open the speed dial.

Sorry, I don't use that add-on, and I don't see a SpeedDial support forum listed on the download page. 
Here is the SpeedDial homepage. 
http://speeddial.uworks.net/
http://speeddial.uworks.net/manual.html

HT1212 my ipad is disabled and it wont connect to itunes store because i have never had it connected to my itunes how do i get it to work ASAP thanks

hlep me guys ive been sitting at a computer for 2 hr trying to get this to work !! ASAPPP

Did you follow the steps in the bottom section that discusses what to do if you have never synced with iTunes before?
You can try forcing it into recovery mode:
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

My mini ipad told me I didnt have enough storage, but I failed to buy more. Now it is black screened. Siri talks, but cant get it opened back up for me. How can I get it to work again?

My IPad mini has the least amount of storage and I was getting messages that I was running out of space. My grandchildren were playing games on it and it locked up. Now I cant get it opened to buy storage on ICloud. Siri talks and I get a tone when an email comes in, but beyond that the screen is black. What can I do to make it useable again?

Hi mcarey,
Purchasing iCloud storage will not help you. You are out of memory on the physical device itself. You can try a reset (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the Apple appears, the reset is successful, and your Home screen will display shortly.
Don't waste your money purchasing additional iCloud storage. It won't help you.
Instead, go to Settings>General>Usage, and under the Storage section at the top, see what is taking up so much memory. If you need to delete some Apps, click on the App in this screen and it will take you to a screen that will allow you to delete it. Then you can just click the back arrow at the top to return to the Usage screen and select additional Apps to delete.
If your photos are taking up a lot of room, then import them to the Mac or PC you sync with. Once you have verified they have successfully imported, you can then safely delete them from the device.
If your Mail or Messages is taking up a lot of memory, delete any mail or messages that contain videos. They take up a ton of room.
That's about all you can do to get your memory consumption down. Check that screen and manage what you have on your device.
Best of luck,
GB

Firefox 19 crashes on startup in normal and safe modes.

upon startup, ff19 crashes in both normal and safe modes. I've disabled all add ons and extensions.
XP Pro sp3.
It started crashing occaisionally, then increasingly more often, now, upon startup.
I tried reloading ff19.
I can't start ff with the -p command.
Crash ID: bp-89fc95f5-6efb-4c72-8721-fbf1b2110906
1361302409
1360392309
1358921494
1357934458
1354939166

its not correct crash id.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

At odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

at odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

That second one sounds like malware.
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Fire Fox v3.6.3 will not run in normal or safe mode, also will not uninstall

FF v 3.6.3 for windows vista will not open and run in normal or safe mode, FF will not uninstall from folder or add/remove programs, tried to reinstall from Mozilla site did not work. Internet Explorer also will not run and crashes. I am using Safari it runs fine no problems. FF has been crashing for about a week unexpectedly but will reopen and run, but will not run at all now..?
== Crash ID(s) ==
ID: e3f78c3f-b182-44a9-8ef6-ca84c2100617
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

From the Crash ID information, it seems this is related to the AVG antivirus, version 8.5. If possible, please try updating you AVG installation (the program) to latest version; according to [https://bugzilla.mozilla.org/show_bug.cgi?id=547210 Bug 547210] AVG has released an update May 17. to AVG version 9 that should fix this problem.
Please let us know if this fixes the problem with Firefox crashing.

After installing 3.6 FF won't open even in the safe mode, I click on the icon and nothing happens at all

I installed 3.6 and now FF won't open even in the safe mode. I restored my computer setting back to where I was running 3.5.13 but it still doesn't work...some files must have been deleted when I upgraded that weren't put back even when going back to the older version but I have no idea what to look for or what to do even if I find them. Can you please help me?

Using system restore can create problems as well as solving them. I have seen system restore destroy a Firefox setup. The installation may be OK but to be sure perform a clean install
# [http://kb.mozillazine.org/Uninstalling_Firefox Uninstall Firefox]
# Delete the Firefox [http://kb.mozillazine.org/Installation_directory Installation directory], default location C:\Program Files\Mozilla Firefox\
# Download the latest version from http://www.mozilla.com/ and install it
If Firefox still does not start, try creating a new profile folder. Firefox stores user data in a profile folder, creating a new profile will show if the problem is with the old profile. For how to do that see [http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows creating a new Firefox profile on Windows].
If the new profile works, you can copy selected data such as bookmarks and passwords to the new profile. For details see [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox transferring data to a new profile]. Do not copy the preferences file, and it is best to re-install any add-ons.

FireFox starts in the task manager, but there is no desktop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit

FireFox starts in the task manager, but there is no dektop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit
== This happened ==
Every time Firefox opened
== When 3.6.4 auto upgraded to 3.6.6 . ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Firefox 3.6 is running in safe mode . How do i change this.

I want to delete Firefox 3.6 and try Firefox 4 beta. Firefox 3.6 is running in safe mode and i am unable to delete i. I do not want to have both Firefox 3.6 and Firefox 4 beta on my computer at the same time.

So irritating when the window is mis-positioned. Two suggestions:
'''-- New window method --'''
(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.
(2) Copy the following line of script code to the clipboard:
 newwin=window.open(window.location.href);newwin.moveTo(0,0);
(3) Press Ctrl+Shift+k to open the web console.
(4) Press Ctrl+v to paste the line of code then press Enter to run it. A new copy of the same page should open in a window positioned at the top left of the screen.
(5) Switch back to the maximized window and close it. Firefox should remember the new window's position.
'''-- Rename file method --'''
Note: this will reset all your toolbars to their default settings as well as clearing the last window position.
(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.
(2) Open your personal settings (AKA Firefox profile) folder
Help > Troubleshooting Information > "Show Folder" button
(3) Switch back to Firefox and exit the program (e.g., Firefox > Exit or File > Exit)
(4) Wait a few moments for Firefox to finish updating files in your settings folder, then rename '''localstore.rdf''' to something else, like localstore-bad.rdf or localstore.old.
(5) You're done here. You can close this window and restart Firefox.

Firefox crashes on startup, cannot run safe mode

Have been unable to start firefox 18, crash reporter pops up immediately without opening the browser. Tried reinstalling the software with no effect. Cannot open browser to run safe mode. I am not aware of any new software that was downloaded recently that would interfere with this.
Crash report #bp-75499ff8-4653-44ca-91d3-a72712130126
Posting this from a different computer .

hello erikwaynej, this crash is caused by Websense Endpoint security software that is running on the other system. please try to install all the updates for this program that are available...

Firefox never opens in normal or safe mode. How do I get it to work?

Similar Messages

Maybe you are looking for