Firefox no longer works and I can't seem to get it fixed

Over the past week, firefox has stopped working on both my windows xp machine and a windows Vista machine. it tells me I need to restart the computer to allow an upgrade to occur. I have tried the solution on the website to find and delete xpicleanup.dat, but it isn't working. I can't uninstall it, and I can't install a new version. Please help

You'll actually need to order a snow leopard DVD first.  Then you can download mountain lion via the app store.  Confirm you meet the requirements:  http://www.apple.com/osx/specs
If you dont, you might be able to get lion instead.  That's an order over the phone, to get a redemption code.
And make sure you're actually contacting apple:  http://support.apple.com/kb/HE57
You'll also want to confirm your 3rd party apps are compatible before an OS upgrade.  Of course, you'll also want to backup your data.
Message was edited by: Imp68

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