Firefox not compatible with norton family

When installing update 18.0.1 it said norton family would not work. Barring this how do I revert to an older version that will work with norton family.

Problems with Norton Family on the Norton forums. Post there for assistance - http://community.norton.com/t5/Norton-Family/bd-p/NortonFamily

Similar Messages

  • FF4 tells me it's not compatible with Norton and SafeCentral...is this true?

    When I downloaded FF4 it said it was not compatible with Norton and SafeCentral security systems I use on my laptop. Yet they show they are working on my computer. Are they working or aren't they when I have FF4 open?

    We have released a new version of the plugin that is compatible with Firefox 4.
    See the link below to install it or call us at 866-545-1959 for any assistance.
    [http://safecentral.custhelp.com/cgi-bin/safecentral.cfg/php/enduser/std_adp.php?p_faqid=2945 SafeCentral plugin for Firefox 4]

  • 4.01 is not compatible with Norton toolbar?

    I have used Firefox religiously for the last few years and have always been happy with the stability and reliability. But now I have installed the latest version only to find that it did not work with the Norton Toolbar and the Identity Safe in particular. So, I have had to reinstall the 3.6.17 and uninstall the 4.01. Now the earlier version is not functioning correctly. Keeps asking me if I want it to be my default browser, has the home, reload and stop icons relocated in unlikely places and doesn't function with the same predictable reliability. Can I get a fix for this? Or can I get an update notice when the bugs have been worked out of the new version so that I can get the Norton Toolbar back?

    Symantec need to correct a mistake they made with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
    They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

  • Firefox 15 not compatible with Norton Tool bar, is there going to be a fix?

    When will you fix this problem with Norton's Tool Bar compatability? I use this feature all the time.

    I had Firefox 18 that crashed with Windows 8, and I also had my Norton toolbar. However, I removed 8 and installed back 7 (Windows), and Norton disappeared. Therefore,I went to Firefox 15 and my bar was back. It was back for the past 2 days, and now it is gone, out of the blue. I have the new Comcast Norton 360 and it has been updated - but my bar is gone. I want my bar and it is the only bar for privacy that I trust. I prefer Firefox 18, if I can have it with my Norton bar. Any ideas? I am not able to go to add on's and click onto "enable" because it states that it is incompatible with Firefox 15, therefore, there are no enable or disable buttons. What is going on?

  • How can I download FF 6? FF 7.0.1.4288 (the version I am using) is not compatible with Norton 360. I need to return to FF 6.

    FF 7.0.1.4288 intermittently uses 97-100% of CPU capacity for a few seconds, alternating with a few seconds of normal idle usage; this can continue for long periods. During these periods the computer responds very slowly. I can terminate it (temporarily) by rebooting.
    FF 7 occasionally uses 97-100% of capacity continuously for several minutes; my impression is that it would continue indefinitely if I did not reboot. When I try to reboot in this condition, FF does not respond, I have to click End Now, in which case previous sessions are not saved.
    Norton believes this is due to an interaction between FF 7 and Norton 360. They say that 7.0.1.4288 is a beta version. Norton tells me that 360 should become compatible with FF 7 in a month or two. In the mean time I need to reinstall FF 6.
    I cannot see how to do this on your website.
    Please help.

    Firefox 7.0.1 is an update to Firefox 7.0 and there was no beta of Firefox 7.0.1.
    You may need to update Norton. A patch for their toolbar to make it compatible with Firefox 7 was released on the same day that Firefox 7 was released. You may need to run Norton's "Live Update" several times to get all that is needed.
    *See --> http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-7-0-Compatibility-Patch-is-now-available/td-p/547384
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Does not relate to your question, but...
    You have multiple old Java Console extensions that Java did not clean-up during updates. You need Java Console only if you do Java programming/development or debug Java applets on web pages. You can see them in Add-ons > Extensions, '''''but you can not remove them from there'''''. Removing them will not affect the functioning of Java on websites. You can '''''manually''''' remove them, '''''if you do not do Java development work''''' to avoid future, possible problems/conflicts:
    *http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
    Your old Java Console extensions:
    *Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
    *Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
    *Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
    *Java Console 6.0.26 {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

  • Is Firefox 10 compatible with Norton products

    I have Norton 18.7 with Identity Safe and got a message stating Firefox 10 is not compatible.

    Symantec have released updates for Firefox 10, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/td-p/648241

  • Download page says current version of Firefox not compatible with my OS. Am running Mac OS X 10.5.8

    Was running Firefox fine, then started getting some bugs, so deleted program and decided to start with fresh download. Download page says my OS is not compatible, but chart says it should be.

    Yes, unfortunately Firefox 4 and later require the Intel processor architecture. The error message apparently doesn't distinguish between OS version and processor.
    There is a project to make these recent versions of Firefox compatible with PPC. You can read about it here:
    http://www.floodgap.com/software/tenfourfox/

  • Why does the new version of Firefox not integrate with Norton 360 Identity Safe. Problem for me because I use Norton 360 Identity Safe to manage my passwords and make it more difficult to use password protected website without that add-in.

    I use Norton 360 Identity Safe to manage my passwords and it makes it difficult to use password protected website without that add-in.

    Norton release Firefox 8 compatibility already, instruction are here
    * http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

  • How do I revert from ver. 4.0 to ver. 3.6? Version 4.0 is not compatible with Norton 360 at this time.

    When I upgraded to version 4.0 I lost my "Identity Safe" in Norton 360. I was told by Norton that they are working on an upgrade. I want to revert to 3.6 until that is available.

    Did Norton give you a time scale for when it will be available?
    To downgrade to Firefox 3.6.* you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install Firefox 3.6.* available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • New version of firefox not compatible with my OS? what are the risks?

    Hello,
    When I was prompted to update my firefox browser, I was subsequently told my Macbook OS 10.5.8 didn't support the new firefox and that I would therefore be subject to cyber attacks from now on, or something similar to that. I don't actually remember the exact phrasing. It did sound ominous. What do you suggest I do? Can I keep on using the outdated version of Firefox that I currently have? or should I switch to a different browser altogether?
    Dokolo

    You could turn on the Mac OS firewall, and get an antivirus. I am running Firefox 3.6.28 on my laptop with Mac OS 10.4.11, and have not run into any problems so far, being behind a router, with the firewall on and with an antivirus installed.

  • Why is the newest version of Firefox not compatible with Java ? All my java extensions are disabled !

    I can't be entirely certain of the origin of this issue, but I've tried everything I can think of and the only thing I can nail down is that Firefox 6.0.1 is incompatible with Java. All of my extensions have been disabled without the option of even trying to enable them.
    Now for the ACTUAL problem...this affect my Google/GMAIL experience and I use GMAIL for my business! The calendar used to display various mailboxes with different colours to identify different types of individuals and the Google Menu Bar on their homepage is not black, like it should be, it is TRANSPARENT with blue lettering. I can read the menu bar just fine, but the GMAIL thing is kind of important to my business!
    I've tried the GMAIL forums to no avail...I've tried to uninstall Java [it wouldn't...just crashed and said there was an error...]. I even re-installed Java, but nothing changed!
    I have also tried other browsers and they do the same thing, so I can't just pin it on Firefox, but I am hoping that someone here will have a good, working solution for me.
    Thanks,
    Dave

    OK, I'll try removing all of the extensions but that doesn't explain why my GMAIL and various other JAVA related [I'm assuming] things are not displaying properly. I even went as far as to replace my video card and download the most up to date drivers...still no change, but I will try removing all of the disabled extensions.
    Thanks and if anyone has any other ideas I'd love to hear them
    Dave

  • Google Play Store shows firefox not compatible with this device even when firefox says tested for that device.

    I am using Samsung Galaxy Ace (Samsung GT-S5830i) Android phone and I want to install Firefox for Android on that device.
    Your website says that firefox has been tested to work with this device: https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device
    Still, Google Play Store shows the following messaage: This app is incompatible with your Vodafone IN Samsung GT-S5830i.
    What should I do?

    Samsung Galaxy Ace GT-S5830/GT-S5358 is what is shown on the article. You are saying yours is "S5830i". There is an "i" at the end of the model which may be the restriction. I will contact one of our mobile associates to look into this if the answer provided does not meet your needs. Thank you.

  • I use norton anti virus and it has login help for most sites i could use it effectively with firefox earlier version but with firefox 4 the same is not available sttaing firefox is not compatiable with norton anti virus kindly clarify

    firefox 4 is not compatible with norton antivirus program. i need a solution for this
    mohan

    Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
    I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
    The core Norton components such as antivirus and firewall will still work, it will just be the add-ons that are not currently compatible.
    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • Firefox not compatible?

    Why is Firefox not compatible with my tablet running vanilla Android 4.1 and 1GB RAM? There is no reason given in the play store.
    What can I do to install it?

    JAWS 10 and higher, including JAWS 12, are compatible with Firefox 4. Note that for JAWS 11, it is imperative that you update to the latest free update of that version 11.0.1476 or whichever their latest offering is. The initial version of JAWS 11 does not work with Firefox correctly.
    Window-Eyes 7.5 and possibly also 7.0 through 7.2 are compatible with Firefox 4. We recommend Window-Eyes 7.5. Note that, on Windows XP, there is a problem with Window-Eyes and Firefox 4.0 which manifests itself in a crash. We are sorry for this inconvenience and have fixed this problem in Firefox 5, which is currently in beta.
    The WebVisum team have published a new version of their add-on on their [http://www.webvisum.com/ Website] . Please go there and reinstall the add-on, and the WebVisum services will be available for you again.
    Marco from the Mozilla accessibility team

  • I get constant notifications to update to a safer and better Firefox. I've tried many times with no success. Now it tells me my computer is not compatible with a newer or updated version of Firefox. What can I do to make it more compatible?

    Mac mini OS X 10.5 Firefox 3.6.13 dmg

    You could use firefox 3.6, which is old but still supported and secure. However the best solution is to give up on using Google Toolbar because Google no longer support it with firefox, mainly because it has little to offer.
    You can still save google bookmarks by copying them into Firefox. Please have a look at
    * [[google Toolbar is not compatible with Firefox]] <-- clickable link -- <br> which may help with some ideas and proposed solutions.
    I am hoping the Norton report you refer to merely says your system has vulnerabilities, rather than that it has an actual infection (or that it has dealt with or quarantined any malware).

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