Firefox not only crashes, so does my computer.

The only way to keep my computer from crashing is to keep Adobe Flash Player uninstalled and many sites won't even open if it isn't installed. It does the same thing with IE.
This is what I’ve found out so far; Quote “Flash player is not currently supported in 64 bit browsers. You can run Flash player in a 32 bit browser running on a 64-bit operating system. For more information, see the TechNote on the Adobe Incorporated website;” End quote.
Mozilla/Firefox says it is the plug in that's at fault and it's the responsibility of the plug-in developers. I feel that if the program needs to be used in Firefox then I say it is Firefox's responsibility to get onto Adobe to make sure the program works in Firefox. Until this issue is resolved there are going to be many more disgruntled browser users.
Granted! The new Firefox no longer crashes directly; but, the plug in it uses just crashes your computer which ultimately closes/crashes Firefox.

I started getting BSOD after installing a recent Flash Player update. I always use Flashblocker, but when I clicked to see the video, my computer would crash. I could still see videos in IE though. I'd also recently updated Firefox to the lastest version, so I didn't know if that was causing it or Flashplayer. Well, I installed a previous version of Firefox, but that didn't fix it. So I uninstalled Flash Player (using their uninstaller) and then installed a previous version (found here: http://www.oldapps.com/flash_player.php). The one from June 11, 2010. And guess what? No more crashes! So it was the latest Flash Player update that was causing me problems. I hope this helps others too.

Similar Messages

  • Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11.  I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies.

    Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11.  I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it.  I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
    Error message is FAILED TO GET DISPATCH FROM IBRWSR2.  Then when you click on it the next error message says:  PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
    Does anyone have a solution since Adobe will not respond?
    As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI.  Any ideas?
    JimP08758

    It worked just fine for me.
    Many site issues can be caused by corrupt cookies or cache.
    * Clear the Cache and
    * Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
    Type '''about:preferences'''<Enter> in the address bar.
    * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
    * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
    If there is still a problem,
    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • Firefox crashes when I load any youtube video on the latest version, it not only crashes firefox but my whole computer goes blank and I have to restart, why is this?

    Backstory: There are two possible events that could be causing this
    1: At some point I may have followed a ''Tinyurl' link that consquently lead me to a youtube video, to which youtube worked perfectly fine before hand, and this is where i witnessed the first crash. Theories into whether this link, previously stated, may have done something to my system have been thought about, but the fact that youtube still works on the latest Microsoft Internet Explorer seems to present the idea of a virus or an error redundant. I own the latest Macfee antivirus software and Ccleaner(running the registry check) and have run them complete with disc defragment and scan disc error recovery along with an additional malware scanner. Nothing seems to have come up on anything. After doing all this, my last resort was System restore and this seemed to solve the problem, mainly because i had an earlier version of firefox. therefore i resisted updating for aslong as possible whenever it told me to update. but the otherday i thought i'd risk it again thinking it may have been a problem alot of people have been having and it would of been fixed, but sadly it hasn't. this lead me to google the problem and was advised to start firefox on 'safe mode' as there may have been a confliction between add ons or plugins with youtube or some thing like that, but sadly that hasn't worked either. The plugins i had installed with it were the ones firefox has told me to get, or recommended and the only two addons i had on firefox was Adblock plus (fanboy subscrip) and Noscript.
    Details of what actually happens: go to a youtube link, video loads for about 2 seconds(both video and audio), screen freezes, and flashes maybe once with some small lines across the bottom half of the screen horizontally towards the right corner, then the screen goes blank and makes my laptop dorment, but still running, thus I restart my system.
    Sadly now when I system restore there isn't a point far back enough before this problem. So its either i downgrade(which seems to be the only option) or simply stop using firefox, as internet explorer works perfectly fine. however running firefox with no scrip and adblock plus is the ideal browser customisation, which is why this is rather annoying.
    so number 1 was the tinyurl theory and i must admit i was abit foolish to follow such a random link, but whats happened has happened.
    2: basically there is a major disfunction with the latest firefox that has to with the addons i have included onto firefox and this seems to be causing a terrible effect on my system.
    in a nutshell: firefox worked perfectly before upgrading to the new firefox and before i followed this link, the rest of my system is completely normal and virus and error free or so it says, Other browsers seem to work also. safe mode does not cure the problem.
    Running on a customised Dell laptop, which is pretty midrange-toprange and hasn't been active long, so it has the general HD video card thats included in all Studio 15 Dell laptops.
    any help appreciated.
    cheers.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; Creative AutoUpdate v1.40.02; AskTbMYC-SRS/5.7.1.11118)

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • Firefox not opening/crashing every time I open it

    It's been happening since yesterday. I tried uninstalling then re-installing it a lot of times but the result is still the same. I tried opening Firefox in safe mode but it still doesn't open.
    Crash ID: bp-f117058d-e68e-439c-a028-355f82140812

    Looks like you picked up some malware - '''smdmf.dll''' - which seems to be the signature of that crash report.
    http://www.freefixer.com/library/file/smdmf.dll-133957/
    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Firefox has completely crashed today on my computer. I tried to reload it, and my security application closed it as a "malicious threat" . What's going on?

    All applications I try to open from my desktop ,where I used FIREFOX to open them...crash when trying to open. I tried to re-install FIREFOX, but my security application shut it down as a 'malicious threat'.
    What's going on?

    Thanks, I deleted a bunch of apps and some other TV shows I had on there. All of the other movies have an active download button so there is room for other movies, just not that one for some reason...weird!

  • Ms word made mail not only crash but lose all account info

    So I am left with no emails in any inbox, no sent messages, no inbox set up, etc.
    Is this information lost for good? Can I import settings from 5 minutes ago? Please help! I'm freaking out, man!

    Under some circumstances (e.g. repeated crashes) Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all your non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
    Verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what’s it all about?
    After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
    You have three options now:
    (1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
    (2) Set up your mail accounts again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
    (3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, I would expect com.apple.mail.plist.saved to be corrupt, but apparently that often is not the case and the settings can indeed be restored by just renaming it back to com.apple.mail.plist.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

  • How can I fix a problem between Firefox and my printer? When I try to print a window appears Save as ,then another saying Firefox not responding and printing does not work

    I used to be able to print correctly using Firefox as my browser,but something changed in the last month or so,possibly after a Firefox update. I`m not really sure how it happened but there seems to be a problem between Firefox and my printer. So I have been using Internet Explorer as my default so I can print. I would prefer to use Firefox again since that is where my bookmarks are. Is there a way to get the connection between Firefox and my printer back?

    '''Save as''' = sounds like you don't have your printer selected, or you have ''Print to file'' selected
    http://kb.mozillazine.org/Problems_printing_web_pages

  • My ipod touch keeps flashing the logo and will not turn on nor does the computer recognizes it.

    I downloaded Cydia a couple of days ago, now my Ipod touch keeps flashing the apple logo.

    Try the remaining items here:
    iOS: Not responding or does not turn on
    If not successful and you can't turn the iPod completely off let the battery fully drain. After charging for at least of hour try again.
    If still not successful then time for an appointment at the Genius Bar of an Apple store.

  • Restore Notes Only.

    How do I restore 'Notes' to my iPhone 3GS (IOs6)?
    My Notes app won't start on my iPhone, so I need to restore from my iTunes PC.
    I don't want to restore everything onto my iPhone from my last backup.
    It should be a simple matter of going into iTunes, then 'Info' and clicking restore 'Notes' only, but it does not allow me to click on this box.
    (I have gone to 'Preferences' and clicked on 'Sync Manually ..etc' to prevent an automatic sync)
    Would appreciate any help.
    Thanks

    The restore from backup process is all or nothing. If your iPhone backup is the only place where these notes reside, you'll either have to restore the entire backup or use third-party software to extract the notes from your iPhone backup:
    http://www.iphonebackupextractor.com/

  • Why does my bank not recognize my computer every time I log on, and this only occurs when I log on with Firefox not other browsers

    I log on to by bank and firefox remembers my account #, but when the next screen pops up the bank does not recognize my computer. Each time after answering the correct security question ,I check the box to remember this as a personal computer but it never does. This only happens when I use Firefox, not other browsers. The other browsers remember the acct and that it is a personal computer.

    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    We hope to hear from you soon.
    I would not recommend storing any bank information on your computer, for various security issues.

  • Delta.edu patially hides behind home page until I CLICK ON it and its the only site that does this other computer does not do this.

    Question
    delta.edu patially hides behind home page until I CLICK ON it and its the only site that does this, other computer does not do this. i see .25 of ther home page.

    Did you disable all the extensions before restarting?
    If it works in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    In Firefox Safe mode these changes are effective:
    *all extensions are disabled
    *the default theme is used (no persona)
    *userChrome.css and userContent.css are ignored
    *the default toolbar layout is used (localstore-safe.rdf)
    *the Javascript JIT compiler is disabled
    *hardware acceleration is disabled
    *plugins are not affected
    *preferences are not affected

  • Two issues, firefox crashes and does not close the process

    I am a web developer, so I am contently messing about with websites,
    I start firefox and open up wordpress for example and also have filezilla open and notepad++ on my computer as well as firefox all at the same time.
    I edit something and refresh firefox, it hangs, but it does not stop hanging so I have to restart firefox, but the process is still running so I have to stop the process from task manager in order to restart firefox again.
    This should not happen, not only does it happen regularly but it happens after refreshing pages after an edit
    of course I have tried switching off plugins and even my internet security but its still doing it. I have taken to using opera instead of firefox when developing websites but I much prefer firefox layout..
    I need all these programs open by the way in order to achieve my work.
    any ideas ?.. thanks

    I am a web developer, so I am contently messing about with websites,
    I start firefox and open up wordpress for example and also have filezilla open and notepad++ on my computer as well as firefox all at the same time.
    I edit something and refresh firefox, it hangs, but it does not stop hanging so I have to restart firefox, but the process is still running so I have to stop the process from task manager in order to restart firefox again.
    This should not happen, not only does it happen regularly but it happens after refreshing pages after an edit
    of course I have tried switching off plugins and even my internet security but its still doing it. I have taken to using opera instead of firefox when developing websites but I much prefer firefox layout..
    I need all these programs open by the way in order to achieve my work.
    any ideas ?.. thanks

  • The ff default theme keeps re-enabling itself after computer restart even though I enable littlefox and restart firefox, and it does the same on more than one computer. I want littlefox to start with firefox, not have to enable every time.

    I want littlefox to start with firefox, not have to enable every time the computer starts.

    @kalos
    Uninstalled everything PA, also uninstalled mangler which was the only thing that depended on PA. It didn't work anyway.
    No pulseaudio --kill command so I couldn't run.
    Checked systemd journal and there is no mention of PA this time.
    Checked top, and grepped ps aux and there is no PA there either.
    I also rebooted the machine completely just to make sure. However VLC and HTML5 have the same incompatibilities.
    _ vlc Videos/anime/fmab/01.mp4
    VLC media player 2.1.5 Rincewind (revision 2.1.4-49-gdab6cb5)
    [0x1bc30f8] pulse audio output error: PulseAudio server connection failure: Connection refused
    [0x1af4118] main libvlc: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
    Fontconfig warning: FcPattern object size does not accept value "0"
    Fontconfig warning: FcPattern object size does not accept value "0"
    Fontconfig warning: FcPattern object size does not accept value "0"
    Fontconfig warning: FcPattern object size does not accept value "0"
    [0x7fb604001248] main vout display error: Failed to resize display
    But the video and audio did work until I ran some HTML5 video, after which the audio worked, and then I opened it again and it didn't work...
    @nomorewindows
    I see. That's too bad. At least we're not alone.
    Last edited by Greduan (2014-11-14 01:34:29)

  • I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes  - does it only work one way from computer to phone?

    I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes  - does it only work one way from computer to phone?

    Is it because the new itunes looks different.
    View > Show Sidebar
    Then it should work just the same as on your old computer.

  • Firefox 3.6.12 crashes or does not open as soon as firebug is installed, why?

    I am using firefox for last 5-6 years. But now these days I am fed up with its performance. I installed ff 3.6.12 and add-on firebug latest(1.5). When I restart FF, it shows up in process tabs but does not open. I disable it from process tab and continued with safe mode, disable firebug, FF works fine. What's the problem with firebug extension?? For 2-3 times I thought it's my os problem and I re-installed XP for couple of times. It's a hectic experience. Even I uninstalled google chrome. But I think, it's not only me who as a web developer facing the problem.
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    thanks

    I have installed add-on: colorzilla, measure -it, echofon, google toolbar, java console and java quick starter. I tried individually to open firefox after every plug-in installation. Only after firebug, it does not come up. Even, when there is no plug-in installed and only firebug, it does not work!! So there is no way of conflict. Your above link is not a solution for my problem.
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