Firefox often crashes when I watch a Flash video

If my memory serves me right, it doesn't necessarily need a video to crash.
I tried Safe Mode and memtest86+, Safe Mode crashed anyway and memtest found nothing wrong. Also, I tried updating Flash to the latest version, without any improvement.
== Crash ID(s) ==
b493b847-abd1-4093-9917-932d82100607

Hello J.
Yes, Flash tends to do that sometimes, for some users. Thankfully Firefox 3.6.4 (the next update for Firefox 3.6) will not crash when a plugin crashes, which is very good!
Meanwhile, you may want to make sure all your add-ons (plugins, extensions, themes and all) are up to date. To manage add-ons go into ''Tools > Add-ons''. It's fairly straightforward. If they are, or if updating them doesn't fix it, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

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