Firefox often freezes and will not close; also cannot open bookmarks

After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website.
At the same time my bookmarks folder will not open.

Which security software (firewall) do you have?
Did you check the Firefox rules and make sure that is doesn't block Firefox?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Similar Messages

  • Firefox opens at my Home Page but then freezes and will not close unless I shut it down through Task Manager. Running Windows 7. Any ideas ?

    All websites work OK through Google Chrome so I am sure this is a Firefox issue. It was fine until yesterday and I have run AVG, Malware and CCleaner with no significant results. It's also a bit odd as Google Chrome doesn't seem to want to let me import my Bookmarks from Firefox either. Any ideas anyone ??

    Hey, these are the instructions on how to try safe mode. Please post back with your results.
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
    *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    *In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Firefox is frozen and will not close but I want to un-install it. HELP!

    Firefox was open and an error message. Unresponsive script running, continue or stop script? All options were frozen I was not able and still not able to close firefox or any tabs from it, it has been frozen for two days. Is there an easy command line to just close the application?

    You can close Firefox through the Terminal if it refuses to close through Firefox > Quit<br>
    You can open the Terminal by searching for it on the Spotlight (top right corner, magifying glass)
    Once open, you can run this command to kill the Firefox process:
    *kill -9 $(ps -x | grep firefox)
    I'm not a Mac user but that command works for me in Ubuntu.
    To figure out what's causing the unresponsiveness, you can try to start Firefox in Safe Mode. To start Firefox in Safe Mode, just do the following:
    *Clikc the Help menu on the menu bar and select Restart with Add-ons disabled.
    *Click Start in Safe Mode to the dialogue box that comes up.
    Safe Mode disables the following:
    *Extensions
    *Default theme is used
    *userChrome.css and userContent.css files are ignored
    *default toolbar is used
    *Hardware acceleration is disabled.

  • ITUNES FREEZES AND WILL NOT CLOSE

    Sometimes while my ipod is syncing or when I am deleting something, itunes freezes. I cannot close it at all. It doesn't effect the rest of the computer. I cannot get rid of it unless I restart the computer and I can't keep doing it, its becoming an annoyance. I've reinstalled 4 times and it doesn't seem to be working. PLEASE HELP!

    I have a 160gig classic that I got for christmas but I've been having the scan and fix problem for some time now maybe since March. July 22nd I updated my iTunes and when I tried to manually add an album to my ipod iTunes froze and I had to ctrlatldel to close it. The end result was me losing about 60gbs of music, movies, and podcasts. Before then I've never had any problems with iTunes freezing EVER. After that everytime I plugged my iPod in iTunes froze until finally I got the chance to restore my iPod. The only problem now is everytime I try to sync I get    -50, -60 and -69 errors all on different files. I'm convinced its either the iPod or the iTunes update or both. help please before I die from no music

  • Ever since the most recent firefox update, every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it?

    Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).

    You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
    Another useful article is [[Basic Troubleshooting]]
    I hope you sort out your problems either by downgrading or finding the cause of the problem.

  • I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.

    Windoes 7 64bit
    I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
    I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
    Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
    I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
    Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.

    Hi Canon-Thought!
    I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
    If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • IPhoto 6.06 freezes and will not quit

    iPhoto freezes and will not quit each time I open it. I recently upgraded to 6.06 but the problem remains. My photo library is just over 3GB.
    What should I do?

    Those gray squares with the "!" in the middle indicates that the library has lost the link to the original files. It can be caused by moving or renaming files/folder in the iPhoto Library folder via the Finder or an interruption of some sort while the Library6.iPhoto database file is being written to.
    Since you've tried rebuilding the library without success you'll have to start over with a new library as follows:
    Creating a new library while preserving the rolls from the original.
    Move the existing library folder to the desktop.
    Launch iPhoto and, when asked, select the option to create a new library.
    Drag the Originals folder from the desktop into the open iPhoto window.
    This will create a new library with the same rolls as the original library. However dates on the rolls may be different but can be edited as you would the roll title.
    Once this is completed you can delete the Originals folder from the desktop and the iPhoto Llibrary folder. If desired, you can keep the older library folder to try other fixes on it.
    In the future I recommend you make a backup copy of the Library6.iPhoto file after each import and after doing a lot of editing and organizing in the library. Then if you experience a similar crash all you need to do is replace the damaged database file with the backup copy and you'll be back to the same place in the library as when you make the backup. See the tip at the end of my signature.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • My iPad screen freezes and will not switch off for at least 5 mins?

    my ipad screen freezes and will not turn off or  function for at lease  5 mins then just closes down

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!

  • My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

    My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?

    I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?

  • HT1414 I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will rando

    I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything.  It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!

    That is correct.
    That is the price of a replacement iphone once your iphone is outside of the warranty period

  • On my canon powershot A3300IS the lense is stuck in the extended position and will not close

    I have a canon powershot A3300 IS  the lense is stuck in the extended position and will not close. How can I fix this myself?

    Forneypamela,
    Please remove the battery from the camera for a few minutes.  Then, put the battery back in the camera and power it on again.  If the lens is still stuck in the extended position, the camera is going to need service.  I apologize for any inconvenience this may cause.
    To start your repair process, you'll need to complete a Repair Request on our website.
    If the camera is more than a year old, you may participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The unit offered through this program carries a 90 day warranty.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.
    If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.
    If this is a time sensitive-matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • IPhone 4 freezes and will not restart or restore using iTunes.

    iPhone 4 freezes and will not restart and cannot be restored using iTunes (unknown error 1602). My daughter's iPhone 4 did the same thing 10 days ago. Is this a software glitch? I replaced her phone, but I'm ready to switch to Android.

    I am using Sophos Antivirus, but after disabling, still no luck. Tried the other USB port; no luck (same 1602 error). I'll take it to the Apple store tomorrow, but if they recommend replacing the phone I'm switching.
    I went through this ~15 years ago when the Apple OS got so buggy and unstable that I had to abandon PowerBooks and switch to Windows. Oddly enough, this was after Jobs left the first time. I hope history isn't repeating itself.
    Thank you for the suggestions.

  • HELP ..N8..Phone freezes and will not turn off

    Help me !!!!!!!!
    Phone freezes and will not turn off ........ It still calling HELPPPPPPPP......
    What can or should I do.....
    Reply asap..... It's calling about 4 hours now........... I can hear any nokia tunes anymore !!!!
    HELP MEEEEEEEEEEEE
    Solved!
    Go to Solution.

    Hmmm, I am not sure if there is another way. Since the battery is not removable for users and the 8 second -3 buzzes press don't work, I don't think there are another way to get it off.
    Try connect the charger to it and do the 8 second press again, if not I think you will have to either let the battery run out untill it turns off it self or take it to a Nokia care point.
    You can check here for care points in your country: http://www.nokia.nl/support/herstellingen/repair-and-recycle-main

  • HT201940 pop up window says call helpline for phishing website and will not close out

    pop up window says reported phishing website ahead! call help line 18778991824 and will not close out

    You're welcome.
    Have a read and armed yourself:
    http://www.apple.com/legal/more-resources/phishing/
    Identifying legitimate emails from the iTunes Store - Apple Support
    Identifying fraudulent "phishing" email - Apple Support

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    texting sometimess freezes and will not send on my new Iphone4S

    Pay as you go, i put money on my phone as and when i need too, instead of paying a certain amount each month on a contract with a phone company, they do not have anything to do with my difficulties with text messaging on iphone.

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