Firefox on Mountain Lion = mobile sites?
I have Firefox 14.0.1 installed on Mountain Lion for Mac. The browser keeps going to the mobile version of websites (gmail and hotmail are the two I've noticed). How do I stop this or change it so that it will correctly identify my computer as a desktop machine and give me the desktop version of the site?
Maybe the website doesn't recognize the Macintosh; Intel Mac OS X 10.8; part in the user agent.
Does it happen reproducible on specific websites?
You can try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Similar Messages
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What do I try next? I have email advising I have been successfully billed for the upgrade.
Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Disable anti virus software then try resuming the download.
Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
Mountain Lion Safari doesn't allow Yahoo Mail address suggesting
Yahoo Mail suggests addresses as they're typed into the To: field, drawing from the list built in Yahoo Mail. I know this feature works with Internet Explorer in Windows, with Safari in Snow Leopard, and with Firefox in Mountain Lion. But it doesn't seem to work with Safari in Mountain Lion. Any ideas for enabling the feature? Apple Tech tried to tie Yahoo Mail to Contacts but I don't want that - because I also use Yahoo Mail in a Windows environment I'm resigned to having built a separate Yahoo mail list. Thanks for any help you can provide.
I'm the OP and I'm the one that listed the problem originally. I spent an hour with apple care and the genius level two guy suggested I wipe my whole system. LOL, for a 40MB app, yeah right. The issue with Safari 6 is javascript, according to yahoo javascript is turned off. If you try to change your classic yahoo mail to the newer version it will give you a javascript turned off error. So for whatever reason Safari 6 has javascript turned off even though it is clicked ENABLED in preferences. Crazy. I did find my solution though and that was to dump Safari 6 by giving myself "read and write" permissions and then dumping the safari chache, plist, and preferences files. Then I installed Safari 5.17 by downloading the dmg from the net using PACIFIST. I had complete directions but somebody at apple decided to delete the whole post.
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I have Mountain Lion OS X 10.8.5 using Safari, Version 6.0.5 is that the correct version for Safari?
I have Mountain Lion OS X 10.8.5 using Safari, Version 6.0.5 is that the correct version for Safari?
About Safari 6.1.1 for OS X Mountain Lion
This site says that Safari 6.1.1 is the version for Mountain Lion. -
Hi, since installing mountain lion on my macbook, it wont download pdf files from internet sites, the same problem does not exist on my mac mini, i am using firefox on both macs, please help!
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I am having trouble viewing anything that is on wordpress, including the wordpress site. This means I cannot view my own wordpress blog too properly - no images are viewable, only plain text and hyperlinked text. This happened immediately after I upgraded to Mountain Lion. My Mac is mid-2010. Everything else works fine. Thanks.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I just downloaded Mountain Lion on my Macbook Pro 10.8.2 Now Safari and Firefox are not functioning right - sites are garbled, show up as bulleted blue phrases, don't react. I am trying to search train tickets in Paris and can't do it. My e-mail (Shaw) defaults to HTML and I cannot access the Bay site through e-mail. Help.
Please read this whole message before doing anything. This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it. Step 1 The purpose of this step is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.” While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Test while logged in as Guest. Same problem? After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. Step 2 The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
When submitting a target survey I get back an error.... I think this may be a safari problem or mountain lion problem as I used to be able to submit surveys on their survey site. This problem occurs if I use my MacBook Pro or my iPad. I want try to win a 5000 gift card and can't win if I can't submit the survey. It lets me fill out everything and only after I hit submit I receive an error. Target says it's not their problem. I curious to know if anyone else has tried and receive back an error after hitting the submit button.
Thanks.....I'll try that the next time I get a new receipt from target. My old receipts are older than 72 hours now so I can't try Firefox with them. I appreciate the response and will certainly try this and post a reply if I was successful in submitting the target survey.
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Mountain Lion freezes when opening Chrome, Firefox, and Safari
Hi, I have a mid-2012 750GB MacBook Pro 15" (NOT the retina display) with Mountain Lion 10.8.4.
As of a few weeks ago (mid July 2013), whenever I opened Chrome, the laptop would freeze a few minutes later. The arrow changed to the beach ball and could move, but I couldn't click anything and Force Quit would not open. I had to manually power down the laptop each time. I tried Safari and Firefox and got the same results.
HOWEVER, I downloaded a basic web browser called Lightning which hasn't caused any freezes at all.
But as it's a pretty crappy program, I'd like to have this problem fixed before I go back to college this fall.
Any ideas? Any other details/info I should post? All help is appreciated ThanksPlease read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit
Step 4
ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
Firefox problems on one of two Macs running Mountain Lion
I just upgraded to Mountain Lion on my two Macs. On the MacBook Air using Firefox 14.0.1 some pages in "my account" at Amazon's site and the my.yahoo.com portal (when signed in to the account) are wonky. '''Note: the portal page of my.yahoo.com looks fine if you are not signed in. It only gets jumbled if you're trying to view the custom home page for your account.''' The same is true of Amazon. the general site looks fine; it's only when you try to view deeper pages, such as "my account." I've seen similar problems at a few other sites, as well. All sites are fine in Safari. Text overlaps paragraphs, images missing, etc.
No problems on the MacBook Pro, also running Firefox 14.0.1The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
Mountain Lion app not downloading, just sits in the dock 'waiting'.
Hi everyone,
A few weeks ago I downloaded the mountain lion software from the app store. However, the download just sits in the dock 'waiting' and doesn't download at all. It eventually disapears from my dock and tells me that there has been an error. I have emailed and rang customer support, however, I get passed on to different departments with each staff member saying 'this isn't what our department should be dealing with'. I have been told that it is to do with my internet provider (BT), but when I took the iMac (2010) back to university where I have a different internet provider, it still didn't download! (My iMac has got all the requirements for Mountain Lion).
Any help will be much appreciated as I am really getting no where with customer support.
Thanks!Any help in this thread and the link posted by Zlig within it?
https://discussions.apple.com/thread/4998474?tstart=0 -
After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try againHi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
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After upgrading to Mountain Lion, Safari on my iMac and my MBA is showing mobile websites
While using the Safari browser on my iMac today, I was redirected to the mobile version of a website repeatedly. Just to see if it was something specific to my iMac, I tried the same website on my MBA and it did the same thing. Both have been upgraded to Mountain Lion. The website in specific is the www.audiusa.com website and I clicked on the Q5 link at the top. Can someone else please try this and let me know what happens? Also, if anyone has any ideas how to prevent this it would be greatly appreciated.
Thanks,
SteveI get the same thing. It works on other versions of Safari. I spoke to Audi USA today and the lady there was very emphatic that it must work as it works on her Mac at home. I asked if she had upgraded to Mountain Lion and she said no.
So it would appear that Audi website logic is something along the lines of - if safari browser variant unknown then assume mobile.
Audi USA lady noted my input. I did not get the impression that she believed me. -
After updating my system to Mountain Lion 10.8.2 I can no longer view videos on Facebook or other sites. The only one I can view videos on is youtube. I have downloaded Adobe Flash player and still no luck. I cannot even open Preview on my computer anymore. Any ideas would be helpful thanks
Merely clicking the Preview icon in the Dock doesn't cause it to open anything, unless you had one or more windows open the last time it quit.
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
1. If you're getting a "blocked plug-in" error, triple-click the line below to select it:
/Library/Internet Plug-Ins Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password. If you get the same error after doing that, re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
2. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
3. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
4. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
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