Firefox only starts in windows safe mode
Hello. Yesterday Firefox was working fine however last night windows installed some updates and ever since then I when I try to click on to Firefox, it does not start. When i click on the toolbar it will flash as if it's about to start up but nothing happens. I've tried doing a system restore, fully uninstalling and reinstalling firefox, disabling firewalls and doing malware tests / removals and firefox is still not loading up.
However firefox will start in Windows safe mode.
Does anyone know how I can get it to start up?
Hello denos1977, if firefox works in Windows Safe mode then probably you have problem with other software, like security software or maybe a system driver, that is running on your computer, disable antivirus and other security software also.
did you try to open firefox in firefox safe mode, by holding down the shift key while starting Firefox ?
thank you
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Macbook Pro can only start up in safe mode
Hi,
My Macbook Pro has recently been freezing on a blue screen when I try and start up. I seem to only be able to start up in safe mode.
I have followed some instructions found regarding the blue screen issue: deleting some files out of library/startupitems folder
and managed to start up normally once, then soon after I got a message saying I need to restart my computer by holding down the power button.
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Thanks!
MikeHere is another etre check:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:35:57
Disk Information:
Hitachi HTS725050A9A362 disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 465.44 GB (75.47 GB free)
MATSHITADVD-R UJ-898
USB Information:
HitachiGST SimpleDrive USB 2.0 931.51 GB
HITACHI (disk1s1) <not mounted>: 931.51 GB
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
USB DISK 2.0 7.47 GB
USB2 (disk2s1) <not mounted>: 7.46 GB
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.suhelperd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
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[not loaded] com.bombich.ccc.plist
[not loaded] com.google.keystone.daemon.plist
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[not loaded] com.teamviewer.teamviewer_service.plist
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33 MB SystemUIServer
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Hey guys!
So my Macbook started acting weird a couple of months ago. All of a sudden i could only write in capitol letters and i couldnt write any numbers. Every time i tried to write a number, i would only get the symbols instead such as " "#¤%&/ " etc. I tried restarting it and the computer booted in safe mode and still had the same problem as before. I decided to read around some forums and someone suggested " zapping the PRAM" which i did and it fixed the problem for about 1-2 days and then it was back to the normal.
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Any suggestion on how to fix this problem of mine?Actually it sometimes gets a little further, the display will dim and the pointer will appear and then whoop it will turn off. if i do a verbose start up, it will finish all the steps, the white screen will appear and dim and then it will turn off.
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IBook G3 will suddenly only start up in Safe Mode?
My G3 iBook running 10.4.11, recently updated via Software Update, started up to a blank blue screen. The cursor was present and accounted for, and I could move it freely, but the desktop never appeared. I've looked through the forums and thought perhaps this was related to the whole logic board replacement issue, which I am of course experiencing far too late for Apple to do anything about. I've tried the "left of the trackpad squeeze" twice - once it brought me to a command line login, and then to the dreaded blue screen; the other time it did nothing.
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Can only start up in Safe Mode, please help!
Hi friends, I need your help!
I woke up this morning and my iMac G5 (w/ Leopard) was frozen. I restarted it manually, but it would freeze on a blue screen without loading the OS. It can start up fine in safe mode, but that's it! I've tried repairing permissions and zapping the PRAM - any other ideas?
What can I do in Safe Mode that might fix my comp? I haven't recently installed any applications, and I have all "open at login" items turned off.
Thanks for your help!
EllisAre you able to start with your install disc? If so, use Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
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You might also try running Preferential Treatment to see if you have corrupt preferences.
Please let us know how you get on, -
Yesterday i installed the firefox 6.0 on my windows 7 computer. When i double-click the mozilla icon, it doesn't start. I opened the task manager and noted that the process "firefox.exe" appears and desappear after 5 seconds. I tried to start mozilla in safe mode but the problem remains. The only way to use mozilla in my computer is restarting the windows in safe-mode. Last thing: i already tried to reinstall the program. Please help me!
I'm also using Windows 7 on a Lenovo U310 laptop.
-
Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
<br>Cannot download or click tools -> options -
Firefox has stopped working in Windows 7 but works in Windows safe mode
I am sending this from a different computer on which Firefox works fine. My problem is on a Windows 7 PC -- in the past few days Firefox has stopped working in normal mode but works ok in Windows safe mode. I keep getting a Windows error message that it has stopped working and I will be notified if there is a solution. Of course, I am never notified. I have tried resetting Firefox when in Windows safe mode, as well as uninstalling and reinstalling Firefox, after having deleted all the program folders and appdate. I've exhausted every possible fix I could find in the Mozilla support forums but I still can's solve the problem. Can you help please?
*3
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Error message: "Firefox closed unexpectedly while starting" "Firefox is now running in safe mode"
If I choose "Continue in safe mode" or anything else, the box disappears and nothing happens. If I try to uninstall at that point, I get a warning that Firefox can't be uninstalled when it is still running.
I periodically get errors such as "The instruction at 0x77caf42c referenced memory at 0x77f1bc98. The memory could not be read. Click on OK to terminate the program.
I have run PrevX, SpyBot and Malwarebytes and none find any viruses, though PrevX found and removed one previously when I first started having problems ("community.heuristics" or something like that.
Can anyone help?Hi,
Please also check if you are able to start Firefox in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile].
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
If you have other permanent security solution (antivirus, firewall) installed, you can try to fully re-trust Firefox + its processes/files in all the configuration areas/modules of any and all security software (antivirus, firewall). Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration] -
Why does Firefox show up in my Start Menu in safe mode?
Almost always after closing Firefox it shows up pinned to my Start Menu in safe mode. What does this mean and why?
== This happened ==
A few times a week
== some time agoSee [[Firefox is stuck in Safe Mode]]
-
Pop up window: "Firefox Safe Mode". says: "Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes an extensions". Then it shows list of items to select to make changes. Final choice press on "Continue in Safe Mode" or "quit". We do not want to make any changes to our settings. Pls. help what does this mean and what should we do. Thank you
On what kind of computer (Operating System) and with which Firefox version does this happen?
You seem to have posted this question with a iPad according to the system details list.
*http://kb.mozillazine.org/Safe_Mode
*http://support.mozilla.org/kb/Firefox+is+stuck+in+Safe+Mode -
Firefox crashes at startup (no safe mode or profile manager; mal-ware free)
Hello, I've been a loyal FF proponent for years. I'm running Windows 7 HP x64 with all the latest updates. The STRANGEST thing happened this week. I uninstalled my installation of firefox. I'm using a profile I've perpetuated for 3-4 years. I wanted to start clean and have a fresh slate.
Well, now, whenever I try to install firefox (8, 9, or 10), after installation firefox will not start up. I click the icon, you can see it starting up, and then it disappears. No crash reporter, no crash reports in %appdata%. It won't start up in Safe Mode (-safe-mode, or -safemode, or -safe). None of this applies that I can tell: https://support.mozilla.org/en-US/kb/Fi ... t&r=0&as=s http://kb.mozillazine.org/Firefox_crashes I have tried all combinations of clean installing, rebooting, running from windows safe mode, scanning for viruses/malware (Windows MSE, MalwareBytes, SuperAntiSpyware), and deleting every bit of data left over in */appdata/ I can find for FireFox.
I CAN get Firefox to start up with the "-profile manager" tag at the end (not -p OR -profilemanager, note the space...I believe this forces it to run that profile, even though it doesn't exist), however, it does not load up the Profile Manager, and when I try to visit a site, it crashes, and as far as I can tell, no crash reports are created. It does not create a profile or anything on my hard-drive. In fact, it doesn't look like it's getting far enough to recreate any of the directories I deleted before clean installing.
It is interesting to note, FirefoxPortable runs just fine, I am even running my previous profile with a simple copy/paste of my old profile folder. It runs just fine, except I think it's marginally slower. I'm fairly adept at troubleshooting. I've scanned the web for hours looking for a solution that works. Perhaps I've some registry corruption, but I'm not THAT savvy or knowledgeable on where to look for corruption. If this is the case, CCleaner's reg-cleaner did not fix the problem.
ANY ideas are welcome. I love using FF and my gamut of extensions., I would hate to have to set sail for Chrome.
Thanks!
P.S. I have a hunch this might be a Windows permissions issue...the problem with this hypothesis is that I'm running with UAC turned off completely. I've tried disabling firewalls & whatnot as well.The attached crash report doesn't have any data in it, so it doesn't help the find a cause of the crashes.
If you have one that does have data in it if you check the link then please post the crash ID of such a crash.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Try a clean reinstall of Firefox and drag the current Firefox application to the trash.
You can also try to do some maintenance.
Try to repair the disk permissions:
* http://thexlab.com/faqs/repairprocess.html
You can do a check for corrupted and duplicate fonts and other font issues:
*http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
*http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html -
Can only open Outlook in Safe Mode
Hi all, I have been using O365 for 12 months. Last week Outlook stopped working properly - never had a problem before then. The only thing I did (that I know of) was I deleted a mailbox from the navigation pane on the left hand side (right click
- remove). Since then, nothing but grief.
I can start Outlook in Safe mode no problems.
I have tried everything on this post http://community.spiceworks.com/topic/467572-outlook-2013-does-not-open-but-opens-in-safe-mode
including
I have disabled every single Addin.
I have checked that harware acceleration is turned off
I have tried outlook.exe /resetnavpane
I have deleted my profile and started again from scratch (3 times).
I have uninstalled and reinstalled O365.
Nothing is working. When I start Outlook in normal mode, it just hangs on the splash screen. Interestingly, I can right click on the Outlook icon on the task bar and select any of the options (new message, new calendar entry) etc and they all work.
The issue is that the main screen with the inbox and navigation pane wont load.
Does anyone have any ideas that might help me?Hi,
Many items are disabled if we open Outlook in safe mode. These items are features that store their settings in the registry. We can try the following steps to see the result:
1. Close Outlook if it is running.
2. Start Registry Editor.
3. Browse to the following registry location:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
4. Rename the \Outlook part of this key to \Outlook-1.
5. Restart Outlook.
When you restart Outlook, a new \Outlook registry key that has default settings is created in this location.
In addition, we can also try using the Microsoft Office Configuration Analyzer Tool (OffCAT) to see if we can find any problem from the report. See:
https://support.microsoft.com/en-us/kb/2812744
If above doesn't work, we can also try testing this issue within a new windows profile. Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]
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