Firefox opened Oct 15, 2014 as a black screen. I have been using it for years with no problems. Can't get it to reinstall.
I have a black screen as of starting up Mozilla this morning. No address bar or any tabs are available. I have done system restore to an earlier date when I knew it was functioning and still have the same problem. I have uninstalled and reinstalled and have the same problem.
hello laplus5, other users with this problem all had an embedded intel hd2000/3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
Similar Messages
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I have been using pages for months and now I can not get it to open any templet or previous document to open?
A little more information would be helpful.
What version of Pages are you using? The latest is 4.1 with the update released on July 20. In Snow Leopard 10.6.8 you need at least Pages 4.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
If you are running at least Pages 4.0.5 & haven't made any other changes to your Mac since Pages was last working correctly, the likely culprit is corrupt preferences. Go to HD > Users > (your account) > Library > Preferences & delete the com.apple.iwork.pages.plst & restart Pages. -
I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium -
It states that i cannot open a book because it is protected by DRM yet I have been using it for over a year now, What do I do?
same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please
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Could not get firefox to start this time, have been using it for years
I have been using firefox for years on my hp laptop. It happened that now I could not get it opened. I have tried uninstalling and reinstalling it, still clicking on the firefox symbol and waited. It just stoped downloading. I have tried many times. Other browsers still work.
I have the same problem...Hotmail say to optimize the browser you use, so we need to know how to optimise FF 3.5.13 please..
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I have been using FF to acess the web for years but recently (within the last few days) I get the above message. I have deleted the ff I was using and downloaded the 3.6 again but continue to get the same message
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding -
Using Yosemite - cannot project PC screen onto TV. Can get a black screen or bits and pieces of a screen ( not always the one displayed on PC). Have been using same setup for years.
Thanks for any helpHi, edward.
Thank you for visiting Apple Support Communities.
I understand that you are having a display issue with your MacBook Pro on your TV. I would need a little more information regarding how you are connecting your device and what content is being displayed to provide a better answer. However, here is the best troubleshooting resource to go through when experiencing these symptoms.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT201177
Cheers,
Jason H. -
It most often crashes when I am accessing a wmv file, but it has happened numerous times when I am asking nothing of it, just sitting there . I always check the boxes that send the report to headquarters and report the page I was on and all that, but nothing in the help files has helped so far. I run Ad-Aware and Spybot regularly and have Norton as my normal security software. Naturally! Oh, the frustrations with working with crazy electrons.
I'll get right on it! Thanks for that tip. I'll check back in with a full status report as soon as I can try it out.
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Cannot open iphoto library, getting a message staing I have to upgrade to see my library which I have done four times with no results. I just had iphoto opened an hour before without a problem and have been using it for weeks before today. Any ideas as to what is going on?
Apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
iPhoto 8 (09) and earlier- run the options indicated
iPhoto 9 (11) and later- run Option #4 to rebuild the database
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager (iPhoto 8 or earlier or IPhoto 11 and later) and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the
File ➙ Rebuild Library (iPhoto 8 or earlier)
or
Library ➙ Rebuild Library (iPhoto 9 or later)
menu option to rebuild the library.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
I cannot open my photo booth, the photo booth icon has a question mark on it. I have been using my photo booth without any problems before, what do I do please.
You move it back to the Applications folder or reinstall it from your OS install disk, using Pacifist if needed.
(58223) -
I have been using iPhoto for several years. Today when I tried to open it, I got a "pop-up" message, "What photo library do you want iPhoto to use? Choose a photo library."
How manhy libraries does the "pop up" show? What ahppens when you select the?
Look in your pictures folder (default location) - is there an iPhoto library there?
LN -
I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?
You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter -
I have been using the xfinity ap for some time with no problem. Now every time I open the ap it shuts down. I have updated software, reset, done a sync, rebooted to no avail any ideas
My Xfinity App does the same thing. Hope they are coming out with a app update.
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I have used Firefox for years and it has been great until a few days ago. Now when I try to open it, the homepage from a few days ago opens, but the green bar on the lower right fills in about 95%. On the lower left it says "transferring data from l1.yimg.com but it freezes there. If I click on anything, it says (not responding) on the upper left. I have uninstalled Firefox twice and redownloaded it and the exact same thing happens. Please help me. Thank you, Dave Schumer
See these articles for possible solutions:
*[[Firefox is already running but is not responding]]
*http://kb.mozillazine.org/Profile_in_use
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