Firefox opens at my Home Page but then freezes and will not close unless I shut it down through Task Manager. Running Windows 7. Any ideas ?
All websites work OK through Google Chrome so I am sure this is a Firefox issue. It was fine until yesterday and I have run AVG, Malware and CCleaner with no significant results. It's also a bit odd as Google Chrome doesn't seem to want to let me import my Bookmarks from Firefox either. Any ideas anyone ??
Hey, these are the instructions on how to try safe mode. Please post back with your results.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Similar Messages
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Firefox often freezes and will not close; also cannot open bookmarks
After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website.
At the same time my bookmarks folder will not open.Which security software (firewall) do you have?
Did you check the Firefox rules and make sure that is doesn't block Firefox?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
When Firefox opens my MSN homepage is out of date and will not update
When Firefox (v 4) opens my homepage is out of date and will not update to the current date even when reloaded
I'd recommend you delete the URL to your homepage which is causing the problem via Tools | Options | General and then go to the MSN homepage again and click the button "Use Current Page".
MSN may have changed the coding in the URL which is causing Firefox to load an outdated page with your current settings. -
When clicking on a link firefox opens to my home page but does not go to the link.
I've disabled all plugins and extensions then reset but still have the problem.
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit) -
Each time I open my Firefox browser, the tab from the last time opens. I have the browser set to open on my home page, not to the tab from the last time. I keep trying to save the setting for the browser to open on my home page but it doesn't.
Try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Hi i am working on my web site and it appears to have blocked the ip from my server i can't open my web sites and i cant open the server home page but can do this on my iPhone i have trend micro running on 2 other desk tops all from the same router please help maybe its a firewall? Cheers Dave
All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.
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My pages has been stuck and will not open. Just says it is installing. I have tried several times to open it, to no avail. I could reload for $9.99 but i want the information stored.
Thanks,
TerranceThanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?
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safari though I blocked the pop tabs I keep getting the home page is always unconfigures and does not let me banks I do?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
IPhone home screen is zoomed in and will not zoom out. How do I get it back to normal?
My iPhone 6 home screen is zoomed in and will not return to normal, How do I get it back to normal?
If that did not work, then try triple-tapping the home button. If that does not work, then double-tap 3 fingers and hold on the screen, dragging to change the zoom level. If you need to move the screen around to be able to access something to get the device unlocked, then use 3 fingers to drag the screen around after trying to change the zoom level.
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My macbook pro loads webpages fine for the first few minutes but after that the internet freezes and will not load anymore webpages. What can I do to fix this?
I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?
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I updated our iPad a week ago to 8.1 (12B410) and since then most apps will not close down with the 4 fingers swiping in. The only way to close them down is to hit the middle bottom button twice then swipe upwards. Is anyone else having this problem and how do I fix it?
This has been happening to me as well with an iPad 3 running iOS 8.1. This is what I do and it works for me. Toggle the setting for Multitasking Gestures off and then on again, Settings>General>Multitasking Gestures>Off. Then toggle it on again.
I have to repeat the sequence from time to time as I have not found a permanent fix. I think that iOS 8 is by far the buggiest iOS release that I have used since I have owned an iOS device. -
Windoes 7 64bit
I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.Hi Canon-Thought!
I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I have Firefox browser on my laptop. It upgraded recently and does not work. Page will come up but then 'not responding' and remains that way.
Check the home page setting.
*https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
You can try to delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Multiple_profile_files_created -
Why won't my Firefox open with my home page instead of a blank tab?
The browser always opens in a new tab even when I have it set to open in my home page. When I have Firefox set as my default browser it opens in a new blank tab when I click a link in a document or email. The only time I get my home page on opening Firefox, is if the browser is already open and I choose to open a new window. However, when I do that I lose my yahoo toolbar settings for the newly opened window. Yes, I have tried removing cookies, and that does not work. This problem is exasperating, I do not like IE, but I use it because it opens links without my having to keep the browser open all the time.
Hi tigerleatoo, I'm not sure I understand your question.
When you launch Firefox using its program icon, you should get your preference from the following tab:
orange Firefox button ''or'' classic Tools menu > Options > General > "When Firefox starts"
So in your case, you should see your home page(s).
When Firefox is completely closed and you launch it using a link in email or a document, Firefox usually will ONLY open that linked page and nothing else. Are you getting a blank tab in addition? Do you want your home page in addition?
Is the problem that you want external links to open a new window when Firefox is already running?
Firefox tries to follow your preference for new tabs vs. new windows for both internal and external links.
In other words, if you have set Firefox to open new windows in a tab here:
orange Firefox button ''or'' classic Tools menu > Options > Tabs
Then external links will usually open in an existing window rather than in their own window.
There is a way to split these so they behave differently, but because the steps are detailed, I won't burden you with those unless you need them. -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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