Firefox opens but as soon as I click to go to a website it crashes this is the crash signiture

This looks like a problem with Norton IPS extension.
See:
* [[Troubleshooting extensions and themes]]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=633446 Bug 633446] – Crash [@ ntdll.dll@0x9a0fc ][@ntdll.dll@0x9c7bd] mainly with Norton IPS 2.0
''(please do not comment in bug reports)''

Similar Messages

No longer receiving e-mail as of June 30 ~ had several when I opened ~ but as soon as I clicked on one to open it ~ they all disappeared and I have not been able to retrieve any that were lost.

June 30 ~ went into Firefox at Hughes.net ~ Several e-mails were listed. I clicked on one of them and all of them disappeared. I checked all my other files ie. Sent,Keepers.Trash,Spam etc. they didn't go in there. I am not getting any e-mail at all now. Just says "No messages in Folder" I don't how you can answer me through e-mail ~ I can give you a phone number if you wish.
== June 30, 2010

The problem has been solved with the help of a MobileMe online counsellor. My MobileMe account had in fact been hacked into and the fraudster had been redirecting my e-mail messages to a phony account that he controlled. We took the forward off and reset all my passwords and security questions, which solved the immediate problem.
Thx.

Firefox has apparently downloaded an update which asks me if i want to install every time I open it, but every time i click yes it fails saying I have another firefox open but I don't!! no attempts to install the update have worked. What can be done?

<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/794546]</blockquote><br>
Firefox has apparently downloaded an update which asks me if i want to install every time I open it, but every time i click yes it fails saying I have another firefox open but I don't!! no attempts to install the update have worked, i've tried a few. What can be done or how can I ensure all firefox's are shut??

You can try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions
You can also try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.

Firefox opens but no content is shown, url says the website but the tab does not load up and says '(untitled)'. how can i fix this?

firefox opens but no content is shown, url says the website but the tab does not load up and says 'untitle'. how can i fix this?
== This happened ==
Every time Firefox opened
== after norton asked me to restart my laptop. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C)

Hi,
Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
https://support.mozilla.org/users/auth
You can use the same username and email address as before. We are very sorry for the inconvenience.

When i open an app it opens but closes soon after can someone help me

can someone help me when i open an app on my iphone it opens but closes soon after

If this is happening with all of your apps, download any free app from the App Store. That usually fixes it. If it's just one app, delete the app and reinstall it.

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock

I can't sign into Mozilla Foxfire the messages say crash I send the Crash Report, and look a detail, but not should were the crash started and how to correct the problem.

I can't upload Mozilla Foxfire internet, an error message shown Crash, I sent the crash report but not happen. Also look at the crash report detail, I'm should were the crash started and don't no how to correct the problem
== This happened ==
Every time Firefox opened
== may 18 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; (R1 1.6); InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox will not open. I have the message "Firefox crashed" and a statement that Firefox will restore my tabs and send me a message, neither of which has happened.

I have a file that is something I recorded on my camcorder. I am trying to open it and it keeps saying that a required codec isn't available. This is the name of the file. M2U00001.MPG. What can i do to get it to play.

I have a file that is something I recorded on my camcorder. I am trying to open it and it keeps saying that a required codec isn't available. This is the name of the file. M2U00001.MPG. What can i do to get it to play.

The info in this thread should help you - https://discussions.apple.com/thread/3648239?start=0&tstart=0

My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphon

My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

Firefox opens new window when link is clicked but the bookmarks toolbar is missing

When I start up firefox, the original window displays my bookmark toolbar. But when I click a link where firefox opens a new window, not a new tab, the new window doesn't display my bookmark toolbar. I made sure that it was toggled to be on, and the original window has it, but the new one does not. I don't know how to fix it and it's really irritating because I use the toolbar a lot.

see [[Reset Firefox – easily fix most problems|Reset Firefox – easily fix most problems]]
[[Firefox does not work - Common fixes to get you back up and running|Firefox does not work - Common fixes to get you back up and running]]

Firefox opens but completely unresponsive even after reinstall

I'd been having problems with Firefox hanging. It didn't appear to have anything to do with any of my addones, as I continued having problems even after disabling them--first one at a time, then all of them. Now after updating to the new version, (thinking that might be the problem) it will open but then immediately hangs (I am unable to even try any of the "fixes"): Error mesasge in toolbar "Firefox is not respponding". I tried completlyuninstalling and reinstalling and that didn't work either. Now the first time I uninstalled and reinstalled I was given the option of deleting my presonal preferences as well, essentially reinstalling a factory fresh Firefox browser. I said no,. Well when the reinsiall didn't work, I tried uninstalling again but this time the option didn't even come up. I have also tried a systm restore without effect. In addition I have run a complete virus scan with AVG and I'm coming up clean. There are several odd things about this glitch: At some point an addon that synchonized my FF favorites with my other browsers erased the back ups on the other browsers (it isn't supposed to do that if shut off as far as I know or I would have chosen a different method). I can't locate my FF favorites in order to save the file (I really want to keep them). The favorites bar is still on the toolbar, so they do seem to be intact on FF, of course I can't access anything. I am completely flummoxed given that even uninstalling and reinstalling hasn't worked. I am not getting any other error messages other than that the browser is not responding. I am currently using Windows 7 on a gateway netbook. The only thing that might possibly have anything to do with this is that at some point some program changed my home page and search engine to Delta. I suspect it was Vuze, but I had selected no and aborted the installation. I still had to manually change them back to my personal defaults. Obviously that shouldn't have affected my browser in this way. The only two other programs I've installed within this time period were from Giveaway of the day and Games giveaway of the Day both reputable websites. None of the feedback from these two programs indicated anything about hijacked home/search engines from other users--who would most definitely be kicking up a fuss. So I have two basic issues: Fixing FF and saving my favorites from FF. Tried again, making sure that the AVG was off, and while it didn't hang the first second, it started hanging as soon as I opened a web page or the add on page. Also note that I cannot install the troubleshooter. I saved the program but it won't install or even apparently recognize that I have FF installed.

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox opens but will not maximize.

Out of nowhere Firefox will not maximize. The icon for it is at the bottom left on Windows 8, and I can hover over that icon and see a small version of a Firefox browser window, but I can't get it to open all the way or maximize so I can actually use it. Any suggestions are appreciated - thanks!

Occasionally the Firefox window will get off screen. Here are three different approaches to getting that window into view. One of them should work!
'''Firefox Window "off screen" — Arrow Key Method'''
If you know that Firefox is off to a particular side, you can use the arrow keys to move it back on screen. You only need to move it far enough to be able to click the title bar and then you can drag it the rest of the way.
Make the Firefox tile active on the task bar and press this key combination to start moving the window:
Alt+Spacebar > m
(To clarify, that's Alt+Spacebar to open the window control menu, then the letter m to start moving the window.)
Press the arrow key for the direction you want to move the window, e.g., press the left arrow key to move the window left. Press the Enter key to complete the move.
'''Firefox Window "off screen" — Maximize + New Window Script Method'''
If Firefox is nowhere to be found but you know it's out there, try this method.
Make the Firefox tile active on the task bar and press this key combination to maximize the window:
Alt+Spacebar > x
(To clarify, that's Alt+Spacebar to open the window control menu, then the letter x to maximize the window.)
''If that works,'' try this:
(1) Copy the following line of code to the clipboard (it's all one line...):
newwin=window.open(window.location.href, "_blank", "width=640,height=480,menubar,toolbar,personalbar");newwin.moveTo(0,0);
(2) In the maximized window, press Ctrl+Shift+k to open the web console.
(3) Press Ctrl+v to paste the line of code next to the caret (») then press Enter to run it. A new copy of that page should open in a window positioned at the top left of the screen.
(4) Switch back to the maximized window and close it first, before doing anything in the new window.
'''Firefox Window "off screen" — Remove Settings File'''
If you can't move or maximize Firefox, you can rename or delete the settings file that stores the last window position.
(1) Open your currently active Firefox settings folder (AKA Firefox profile folder).
From the Start menu (Run box or search box), paste this into the search box and press Enter:
%APPDATA%\Mozilla\Firefox\Profiles
This should open a window showing one or more Firefox profile folders. If you have multiple folders, look for the most recent. Click into your profile folder.
(2) If Firefox is still running, right-click it on the Task Bar and Close all Windows.
(3) Wait a few moments for Firefox to finish updating files in your profile folder, then rename '''localstore.rdf''' to something else, like localstore-bad.rdf or localstore.old. Alternately, you can delete the file.
(4) You're done with your profile folder and you can restart Firefox now.
Any luck?

Firefox opens but nothing shows/load in the window, not even menu buttons

I open Firefox & a window opens but nothing loads or shows up, not even menu buttons. Occasionally when you blindly click around some menus will open but options beyond that don't produce anything.
I have (not necessarily in this order):
Uninstalled Firefox, deleted all remaining folders, then reinstalled (twice).... didn't help.
Reverted PC back to before Firefox updated... didn't work.
Uninstalled, Debugged my PC, reinstalled.... didn't work.
Turned off firewalls & switched settings to make sure nothing was blocking it from working.... didn't work.
At this point, after surfing Mozilla support site & not finding anyone else having this exact issue I'm not sure what else to do. I love Firefox & want to keep using it (I HATE using Internet Explorer) but the only other solution I can think of is use Google Chrome or IE.
I have Windows 7, use McAfee, & SpyHunter. My laptop is less than 5 y.o. & I keep thing updated reg. so I don't think anything should be out of date or incompatible.
Thanks!

Hello,
Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
To disable Hardware Acceleration
* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
* In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
* In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
Now, exit Firefox, wait a few seconds, and then start it normally.
Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out [http://www.surveygizmo.com/s3/1851506/1c87a6cf309a this survey]
I should also mention that other users with this problem had an embedded intel hd graphics card with an old driver present. Until Mozilla comes up with a fix, if you want Hardware Acceleration in Firefox, you can try to update your driver through the appropriate link below to see if that helps:
Intel HD 2000/3000:
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
Intel HD 4000:
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329
Thank you!

Firefox opens but no window comes up--no new window, tab, etc.

My iMac, OSX 10.9.4, opens Firefox so I have all the tabs running across the top, but no window will open. None of the top selections brings a window up--new window, new tab, private window, bookmarks, history, view--nothing.

There is no window, or the window is blank?
Occasionally the Firefox window will get off screen. Here are three different
approaches to getting that window into view. One of them should work!
'''Firefox Window "off screen" — Arrow Key Method'''
If you know that Firefox is off to a particular side, you can use the arrow keys
to move it back on screen. You only need to move it far enough to be able to
click the title bar and then you can drag it the rest of the way.
Make the Firefox tile active on the task bar and press this key combination
to start moving the window:
Alt+Spacebar > M
(To clarify, that's Alt+Spacebar to open the window control menu, then the
letter m to start moving the window.)
Press the arrow key for the direction you want to move the window, e.g., press
the left arrow key to move the window left. Press the Enter key to complete the move.
'''Firefox Window "off screen" — Maximize + New Window Script Method'''
If Firefox is nowhere to be found but you know it's out there, try this method.
Make the Firefox tile active on the task bar and press this key combination to
maximize the window:
Alt+Spacebar > X
(To clarify, that's Alt+Spacebar to open the window control menu, then the letter
x to maximize the window.)
If that works, try this:
(1) Copy the following line of code to the clipboard (it's all one line...):
newwin=window.open(window.location.href,"_blank","width=640,height=480,menubar,toolbar,personalbar");newwin.moveTo(0,0);
(2) In the maximized window, press Ctrl+Shift+k to open the web console.
(3) Press Ctrl+v to paste the line of code next to the caret (») then press Enter to run it.
A new copy of that page should open in a window positioned at the top left of the screen.
(4) Switch back to the maximized window and close it first, before doing anything
in the new window.
'''Firefox Window "off screen" — Remove Settings File'''
If you can't move or maximize Firefox, you can rename or delete the settings
file that stores the last window position.
(1) Open your currently active Firefox settings folder (AKA Firefox profile folder).
From the Start menu (Run box or search box), paste this into the search box and press Enter:
%APPDATA%\Mozilla\Firefox\Profiles
This should open a window showing one or more Firefox profile folders. If you have multiple
folders, look for the most recent. Click into your profile folder.
(2) If Firefox is still running, right-click it on the Task Bar and Close all Windows.
(3) Wait a few moments for Firefox to finish updating files in your profile folder, then rename
'''localstore.rdf''' to something else, like localstore-bad.rdf or localstore.old.
Alternately, you can delete the file.
(4) You're done with your profile folder and you can restart Firefox now.

Firefox opens, but I can only see it in my toolbar when I put my curser over it

My Firefox opened this morning, full screen, but now it won't go full screen. The only way I can see it is by putting my curser over the icon in my toolbar. I've tried uninstalling and re-installing Firefox, but that didn't help either. When I've clicked on the icon, it seems to go over to the right side of my screen and get "lost".

Could you try the trick described in this thread and see whether it works for you: [https://support.mozilla.org/en-US/questions/941896 When I go to open firefox it shows up on my tool bar but not on my screen where is it?]
The backup plan is to delete a settings file that stores the last-used window position. Since that also deletes all your toolbar customizations, let's set that aside as a last resort.

Firefox opens but as soon as I click to go to a website it crashes this is the crash signiture : 3cb4cc90-3592-4caf-94f8-6eec52110309 Signature: ntdll.dll@0x9c7bd

Similar Messages

Maybe you are looking for