Firefox opens but completely unresponsive even after reinstall
I'd been having problems with Firefox hanging. It didn't appear to have anything to do with any of my addones, as I continued having problems even after disabling them--first one at a time, then all of them. Now after updating to the new version, (thinking that might be the problem) it will open but then immediately hangs (I am unable to even try any of the "fixes"): Error mesasge in toolbar "Firefox is not respponding". I tried completlyuninstalling and reinstalling and that didn't work either. Now the first time I uninstalled and reinstalled I was given the option of deleting my presonal preferences as well, essentially reinstalling a factory fresh Firefox browser. I said no,. Well when the reinsiall didn't work, I tried uninstalling again but this time the option didn't even come up. I have also tried a systm restore without effect. In addition I have run a complete virus scan with AVG and I'm coming up clean. There are several odd things about this glitch: At some point an addon that synchonized my FF favorites with my other browsers erased the back ups on the other browsers (it isn't supposed to do that if shut off as far as I know or I would have chosen a different method). I can't locate my FF favorites in order to save the file (I really want to keep them). The favorites bar is still on the toolbar, so they do seem to be intact on FF, of course I can't access anything. I am completely flummoxed given that even uninstalling and reinstalling hasn't worked. I am not getting any other error messages other than that the browser is not responding. I am currently using Windows 7 on a gateway netbook. The only thing that might possibly have anything to do with this is that at some point some program changed my home page and search engine to Delta. I suspect it was Vuze, but I had selected no and aborted the installation. I still had to manually change them back to my personal defaults. Obviously that shouldn't have affected my browser in this way. The only two other programs I've installed within this time period were from Giveaway of the day and Games giveaway of the Day both reputable websites. None of the feedback from these two programs indicated anything about hijacked home/search engines from other users--who would most definitely be kicking up a fuss. So I have two basic issues: Fixing FF and saving my favorites from FF. Tried again, making sure that the AVG was off, and while it didn't hang the first second, it started hanging as soon as I opened a web page or the add on page. Also note that I cannot install the troubleshooter. I saved the program but it won't install or even apparently recognize that I have FF installed.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Similar Messages
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I recently installed firefox so I could use an adblocker. It installed just fine, and it worked just fine for about three days. Then yesterday it stopped opening. I'm on a Toshiba running Windows 7. The icon highlights when I click on it, but then it stops and won't open the browser at all. When I try to run it with the manual command "C:\Program Files\Mozilla Firefox\firefox.exe" -p, I get the error message, "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location." I installed it to that location, and I don't need a disk. I'm connected to the Internet just fine and my other browsers (Chrome and IE) work the same as always. But they're swamped with ads and I really was happy wih Firefox when it was opening...how can I fix this issue?
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Firefox will not open on my computer, even after reinstall. Please help?
I've been using Firefox for a long time and it's been working well. I'm on acer Windows 7. However now it will not open even when I try to run "C:\Program Files\Mozilla Firefox\firefox.exe". Chrome or Internet Explorer work fine. I also reinstalled Firefox and it still doesn't work.
Here's the id of my latest crash (from 30.4.2014): bp-4e981129-aea6-4b23-87a2-739b42140430
Thank you for any help with fixing this.Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Firefox is up to date but is unresponsive even after closing and restarting. How can I recover?
Firefox is totally unresponsive. I cannot select any of the several open tabs. I can open a new tab from an email link only. I have restarted Firefox and my MacBook Pro and all previously open windows appear in tabs but are inoperative.
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile -
Firefox freezes and stops responding even after reinstall
Hi, I've been a Firefox user for a decade, despite three attempts to switch to Chrome. But this is getting on my nerves. I'm in the middle of something and suddenly the browser freezes - I can move the cursor over whatever bookmarks, menu items, tabs or content but nothing responds. It's exactly as if the entire browser had turned into a printscreen. I get no crash report afterwards, I just close and restart it. This has been going on for quite a few months now. I'm using the latest version by the way.
Extensions I use:
Adblock
Colorzilla
Diigo Toolbar
Evernote webclipper
Fireshot
Pin It buton
Video Download helper
Wisestamp
Lazarus Form Recovery
And quite a few other plugins.Hello kutez, '''try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
also, any luck if you delete in your [http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows profile folder] the [http://kb.mozillazine.org/User.js_file User.js file] you have ?
The user.js file '''does not exist by default'''. If you create the file, forget it, if you have not create the file then delete the User.js file, to see if the problem goes away (some programs create and write in the file also).
thank you -
Itunes store just wont open, but has prior even after stupid update to ios7
I have downloaded a few songs from the itunes store after the update and just yesterday i tried to get into itunes store from iphone 5 and it doesn't open. Doesn't say anything just wont open shuts it off right away. Ive done all the recommend support suggestions and now i am lost. Whats the point in having a iphone if i cant open my itunes store.??? Please help
Hello there, HockeyMomClearLake.
The following Knowledge Base article offers up some troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Firefox installed but not working even after importing settings from IE
I've just downloaded firefox and installed with settings imported from IE which is working very fine.but i couldn't get firefox worked.it keeps on saying 503 error,but IE and chrome are working excellent at the same time.i prefer firefox than those for addons.i terribly need it.help me where is it going wrong?
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Why won't firefox open on my computer even after I re-installed it
I use firefox all the time and as of yesterday it has stopped openeing on my computer. So, I uninstalled and re-installed it and still nothing. I don't understand why the browser won't open. Please help me solve this problem!
Post on the Microsoft Mac forums since it's their softawre you're having issues with: http://answers.microsoft.com/en-us/mac
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Firefox crashes upon start up even after reinstall
I uninstalled, removed Mozilla folder from program files. Downloaded again and tried to restart. Crashed again. This is the report it tries to send over and over again:
Add-ons: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.2,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1285637367
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1284826347
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 3662
I really liked Firefox for the few days I got to use it. This doesn't bode well for future use.We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
Thank you in advance!
Firefox's address bar ("location bar") has an "autofill" feature based on your history. Once you've visited onet.pl the next time you type onet Firefox should suggest that location by pre-filling it in on the address bar. Is that not working? Does it work for .com sites or not for any sites?
Or if you meant more generally that you want to type a word and have .pl added to the end, then you can change what Firefox does with address bar entries by disabling the search feature. Then Firefox will use a "fixup" procedure instead. This change needs to be made in about:config. Here's how:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''keyw''' and pause while the list is filtered
(3) Double-click the '''keyword.enabled''' preference to switch it from true to false
(4) In the search box above the list, type or paste '''fix''' and pause while the list is filtered
(5) If the '''browser.fixup.alternate.suffix''' preference isn't .pl you can double-click to edit it -
Firefox cannot load ANY websites, but IE can, even after I tried all the ideas in the current articles on this topic as of March 10, 2011!
One day it was fine, and the next day it stopped working! I have tried everything suggested under the topic "Firefox cannot load websites but other programs can."You should e able to install FlashPlayer separately on IE and Firefox. So you may use Flash 11.3 on IE and 11.2 or 10.3 on Firefox.
Work from the administrator account. First of all sort out Firefox, use the Adobe uninstaller to uninstall Flash before reinstalling 11.2 Afterwards check that IE is ok, the Uninstaller may have changed that so you may need to reinstall Flash on IE.
* see instructions in [[flash 11.3 crashes]]
You are apparently using an outdated Firefox 8. That is not secure you should update to the latest Release Firefox 13 (or within a day or so Firefox 14)
You may also encounter problems relating to use of RealPlayer software and that software may affect use of FlashPlayer 11.3
* see also [[Fix problems with RealPlayer add-ons]]
* a user ''blacksabath710'' recently posted a workaround in [/questions/931055] suggesting use of free software from http://www.dvdvideosoft.com/
P.S.
When you finish set Firefox's FlashPlayer not to upgrade, and until this issue is resolved do not follow suggestions from Adobe, or Plugincheck etc. to upgrade Flash.
Use this test page form Adobe in each browser and account to check Flash is working ok
* http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The test page will display version information and error messages or a Flash animation to prove flash is working. -
Al the details are in the question: I want all new windows to open in tabs but they dont, even after I have selected the option " Open new windows in new tab instead"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
Help please! I have been using Mountain Lion for a few weeks but Finder, System Prefferences and the App Store won't load and/or keep crashing even after reinstalling the OS. How do to fix it?
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i7
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.68f99You need to check to make sure you are actually connected to the network. Tap Settings > WiFi >and then tap the blue ">" next to the network name with checkmark. You should see a complete set of IP address but if the router didn't issue you an IP address properly, you will see your touch IP address start with 169.x. If this is the case, you are connected to the internal network but not to the web.
First thing to do (while you are on that screen) is tap "Forget Network". Then turn WiFi off. Turn it back on and, if needed, tap Other and re-enter your network information. If you continue to have problems, check with your IT department on Monday.
In the meantime, your laptop and iTunes can be used to purchase apps and music. Syncing them with your touch is a great way to get them installed while you are waiting for the answer on your WiFi problem. -
Firefox 4 is freezing on GMail tab at frequent intervals on Windows 7, resulting in a message "Program not responding".
Remains open but becomes unresponsive for a fill minutes or seconds. And problem repeat, repeat...Check this out;
http://www.clamxav.com/ free malware scanner for Mac OS X
https://discussions.apple.com/docs/DOC-3291 -
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126). This message appears when attempting to open iTunes even after reinstall?
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button
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