Firefox opens, but only gives a white/grey screen and does not do anything further

I have re-started and re-installed Firefox, but nothing works. When I try to delete the profiles via run command, there pops up a little black window, but nothing further. Please tell me how to get Firefox working again. Thanks!

hello pvisser, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

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I-Pod touch only gives me the Apple symbol and will not respond to anything tried, including the "restore" method. Any clues? Thanks

I-Pod touch will not respond. I tried to "restore" it through I-Tunes and update which took nearly two hours, but it still only gives me the Apple symbol and does nothing else whatsoever. It seems completely locked up. Any help? thanks much!

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am the administrator on my computer but my new hard drive is locked and does not give me permission to unlock

I am the administrator on my computer but my new hard drive is locked and does not give me permission to unlock. How do I fix this? I already tried fixing permissions.

Whoops! I don't know why but this time when I clicked on the lock it opened and I was able to fix the problem. I am curious tho' as to why this happened.

I have a white/grey screen and none of the suggested operations have helped, what should I do?

I have a white/grey screen and none of the suggested options have worked - I have tried all the suggestions on Apple support

Ok, I've had this problem before and contacted Applecare support and they told me that it was an issue with the RAM inside the Mac or something like that. They told me to refresh the ram, and it fixed the problem so that's what I'd recommend. Here's how to do it.
Hit Power button, then press and hold Command + R + Option + P at the same time.
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Try that, I hope it works for you.
broken_mirror

I have upgraded my MAC OS to 10.6.8. FCP 5.0 still runs great, but Soundtrack Pro 1.01 opens, but operates at a glacial pace. It does not functionally operate. What can be done to remedy this?

I have upgraded my MAC OS to 10.6.8.
Final Cut Pro 5.0 still runs great, but Soundtrack Pro 1.01 opens, but operates at a glacial pace. It does not functionally operate.
What can be done to remedy this?

Depending on the configuration of the computer hardware and software
you may need to consider upgrade the RAM by installing more capacity.
Also, in the same vane, choose to consider upgrade the hard drive to
one of faster transfer, such as SSD, hybrid, or fusion; if not already at
least 7200-RPM and not too full of saved content.
Since no information is given about the model build configuration of Mac
there may be other suggestions to make it work better. Usually an OS X
upgrade requires one to look at the hardware resources available to it.
The OS X works best with more memory: new higher capacity chips.
This may be possible, and they should be high quality from reputable
vender who has tested them on Apple in OS X, such as OWC or Crucial.
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Why if you open multiple applications, my phone became a white screen and can not do anything

why if you open multiple applications, my phone became a white screen and can not do anything ?

Mohe2192 wrote:
i just open 3 application and than my handphone become white screen ?
That is not normal. Very few apps are actually running in the background. What troubleshooting steps have you taken? Have you reset the phone by simultaneously pressing the Home and power buttons until the apple appears? Restored from back up? Restored as new?

Ibookg4 will not go past the grey screen and will not accept a disc

my ibook will not go past the grey screen and will not accept a disc

Have you tried starting up in Safe Mode? If not, I suggest that you give it a try. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.

Paid subscription, but all products still in trial mode and does not work!

Hello!
I paid subscription, but all products still in trial mode and does not work! In Adobe ID manage page i don't see my subscription Screenshot “Adobe ID”
I received an email confirmation of my payment subscription. Order number 12984126025, my adobe id
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
Why so?! This is very important! My current project at risk, I can lose money

Please try the below mentioned steps
1) Sign out of the Creative Cloud app
2) delete the opm.db file*
3) update to the latest version of the Creative Cloud app.
*On Windows 7, the opm.db file is located here:
C:\Users\YourUserName\AppData\Local\Adobe\OOBE
*On a Mac, go here:
[Userdir]:Library:Application Support:Adobe
~Deepak

HT4764 when i open safari, it opens with a highlighted screen and does not respond

when i open safari, it opens with a highlighted screen and does not respond

So it seems the issue is when iMovie is wanting to creat thumbnails, if I ask it to ignore then it's fine but if not it hangs up searching for the video file.

My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

Reset the phone like the manual says: hold the on/off switch and the home button simultaneously until the Apple logo appears. May take up to 30 sec

When I open my MacBook Air the keyboard comes up along with the screen and does not stay still?!

When I open my MacBook Air the keyboard comes up along with the screen and does not stay still. So I need to hold down the keyboard while i open it. Other than that it works fine despite the fact that the fan noise some times is loud and sometimes it's getting warm at the base. I wonder if this can be fixed if i go to one of the apple branches.

Yes. Take the computer to the Apple store to have it fixed.
Best

My password lock cannot be turned off (button is greyed out and does not react) and I cannot set to "simple" password (4 digits) for the same reason (button greyed out)

Today, I got a message from my iphone 4 telling me that my password was expired and that I had to change it.
Now I am forced to enter a 8 character long password and I cannot turn off the password lock (button is greyed out and does not react) and I cannot change to "simple" code.
I am so upset that I am considering throwing the bloody thing to the rubbish bin
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Have a work Exchange account on your phone? These policies can be enforced by a profile installed on your phone. There is nothing you can do to change this except delete the Exchange account.

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

Ok, sounds like the safe mode boot worked... You probably don't want to always be in safe mode though (some reduced functionality) so does it do a normal boot now? If not, you should then reboot into safe mode and run Disk Utility. Then select Macintosh HD on the left hand side, and click the Verify Disk button. If needed, it will ask you to Repair Disk. If there are errors found, Repair Disk again until there are none. Then try another normal boot and reply with result, wether good or bad.

I have installed windows 8 on my mac book pro with bootcamp 4 and the issue is whenever i open windows 8 , It hangs after 15 minutes and does not work . How to resolve this issue?

I have installed windows 8 on my mac book pro with bootcamp 4 and the issue is whenever i open windows 8 , It hangs after 15 minutes and does not work . How to resolve this issue? Is it compatibility issue ?

Please also see Boot Camp: Set the default operating system.

Installeded Firefos 4 & now my media players won't display, only give me a blank screen and "Done?"a

I installed firefox 4 and now none of my media players work in my e-mail account - only giving me a blank screen and a "done."

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Firefox opens, but only gives a white/grey screen and does not do anything further

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