Firefox opens flash content in wrong size and bad quality.

I created flash content (virtual tour) in fixed size 800x600. There is a script which opens the content in new window but Mozilla opens just a cropped part of it. Even after maximizing the content the flash remains still cropped. There is also a problem with images inside the content because they are played in low quality. Other browsers do not have this problem and also screens with higher resolution (desktops) show it correctly on Mozilla.
Any suggestions?

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:
* http://forums.adobe.com/thread/1018071#TemporaryWorkaround
* http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(See [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html this Adobe blog post] for technical details about Flash protected mode.)
Please tell us if this helped!

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