Firefox process does not stop. Reset Firefox and Restart with Add ons disabbled is also not working.

I always need to stop firefox in the task manager.
Resetting and restarting without add ons is not possible because Firefox hangs on shut down.

Hi, I was experiencing the same problem since a couple of weeks. I am on Firefox 18, WinXP SP3.
The way I got rid of it was by '''removing a file called secmod.db ''' in my firefox profile directory. Firefox recreated the file and the problem is gone.
By default the profile directory on WinXP is C:\Documents and Settings\your_username\Local Settings\Application Data\Mozilla\Firefox\something.default
I guess on Windows Vista and up, the folder is somewhere below c:\users. Doing a search for .default might help you find it. I think it is a hidden/system folder though, so you might want to turn their visibility on.
Hope that helps

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I updated to Firefox 7 and now the scrollwheel on my touchpad doesn't work. Have tried updating my device driver, and restarting with add ons disabled. Please help!

OS- Windows 7
Upgraded from Firefox 3. I tried updating to FF 4 a while ago and had the same problem, so I went back to 3. Decided it was time to upgrade and the problem recurred. Please help!

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default via the right-click context menu if they are user set
*Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)

Thunderbird locks up all the time and I have restarted with add ons disabled. SOLVED: caused by McAfee

locks up all the time
I have restarted with add ons disabled and still locks up.
want to uninstall and wipe it clean (no account info, old emails, Etc.)
I have backed up file
Thanks,
Bill

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

After updating to v. 24.0 (and restarting) ALL add-ons (regardless whether they work or not) are marked "(disabled)", and clicking Enable button does nothing

After updating to v. 24.0 (and restarting, several times) ALL add-ons (regardless whether they work or not) are marked "(disabled)". I tried clicking "Enable" button for each add-on and nothing happened. There is only one add-on which is marked as incompatible with this version (but it was also incompatible with previous version, and so marked).
Clicking "Update Add-ons", gives a short list of add-ons but "Install Updates" button is pale and doesn't work. I can only sort list by name or last update.
Also, I disabled Ask Toolbar and that went well. When I click "Enable" button (button works ONLY for this add-on) it takes forever to get note: “Ask Toolbar will be enabled after you restart Firefox”, I used to get this info in seconds time before this update. (I do not really want Ask Toolbar, I just used it to see whether if I disable and then enable an add-on might do the trick.)
Bottom line – I can not tell if add-on works (i.e. if it is enabled or disabled) unless I try using it.
Even when I posted this question and installed Troubleshooter, it's also marked as "(disabled)"

You're welcome
Are this screenshots from an extension window because the built-in about:addons page looks different?

How can I get my pay statements on the ADP portal to show up? I've restarted with add-ons disabled, and other browsers work; is this a Java or Flash issue?

http://portal.adp.com/ -> Pay & Taxes -> Pay Statements
There's a list of pay statements with links (blue text) from each pay date. If I click one, all these links turn to purple text, and I get taken to a page that it supposed to have a pay statement, but just has a big blank area where the statement should be. I'm pretty sure all my plugins are up to date.
Unfortunately, you need to have an account with ADP to check this out. Everyone else in my department who uses Firefox has had the same problem, though. It seems to be recent -- within the last month or two. Could it have something to do with Firefox updates? Again, it works on Chrome and Explorer.

I had the same problem - started with Firefox 23. If I log in to adp portal at https://portal.adp.com/public/index.htm and try to click on a single pay stub, all pay stubs become highlighted and I get a blank page. However, if I log into directly to Ipay at https://ipay.adp.com/iPay/login.jsf (same login and password gets me in), I have no problem viewing my individual stubs. Company says it is a problem with Adobe 11 (which works fine with IE).

In the "Help" pull-down, is there a way to disable (gray out) the "Restart with Add-ons Disabled" so that a security extension can not be bypassed?

The extension that I am using is "Public Fox" 1.09.

Note that you would only have to hold down the Shift key while starting Firefox to start in Safe Mode.
Any restriction added via an extension can easily be bypassed by knowledgeable users.
See also:
*http://mike.kaply.com/2012/04/10/customizing-firefox-disabling-safe-mode/
*http://mike.kaply.com/2013/01/11/disabling-safe-mode-in-firefox-17/

Firefox will no longer open any website, not even a Mozilla support page. Resetting, even with add-ons disabled, has not helped.

The question explains the whole thing. No web page will open at all, except for the blank Firefox page. Typing in an address, clicking on a site in the history, opening a new tab and working from it - nothing works. I've reset it twice, restarted with add-ons disabled. All with the same result. (I just clicked on the Show Details link at the bottom of this page, and nothing happened.

hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
[[Firefox can't load websites but other browsers can]]

Suddenly, Firefox seems to have stopped deleting cookies and browsing history at close, although that is what I have always had selected, and selections haven't changed.

I have always had Firefox set up to delete cookies and history at close. I noticed today that it doesn't seem to be doing so.
I can shut down and restart, and still see prior history, and cookies are apparently still there.
The functionality has always been that if I'm in an email account like gmail, and I close Firefox, I have to log back in when I return. I noticed today that when I restart Firefox, I don't have to log into gmail, I'm still logged in, even though I didn't tell gmail to remember my info (and even if I did, that cookie should be gone). I don't think it's a gmail problem, because other browsers still seem to work correctly.
Thoughts?

Hey, these are the instructions on how to try safe mode. Please post back with your results.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Firefox won't close without using Task Manager - end process; can't start in safe mode or disable add-ons

I've been having a memory leak/hanging problem for weeks -- FF slowly increases memory usage until it's at almost 100% and then freezes and I have to shut it down via Task Manager/end process.
Last week I updated to FF 12, and I also added the Web Developer 1.1.9 add-on. Now every time I open Firefox it tries to go to the "Web Developer installed" page, but the page never loads. Nothing else will load either.
I can't start in Safe Mode because of the problem with having to close it in Task Manager. I select "restart with add-ons disabled" and it just never opens. The Add-On manager page won't load, so I can't disable Web Developer to see if that's the problem.
I've uninstalled Firefox and reinstalled, and it still goes right back to the Web Developer page when I open the freshly installed copy.
Help, please!

Have you already tried clearing the browser cache, opening a blank tab, and trying to open some other website ?
* [[how to clear the cache]]
Instead of trying to open safe mode from within the User Interface menu have you tried alternative methods such as holding the shift key when you start Firefox. (After checking for running Firefox processes or plugincontainer and killing them if found )
* see [[safe mode]]
* [[firefox hangs]]
If using safemode does not help first of all try creating and using a new profile.
* [[Basic Troubleshooting#w_8-make-a-new-profile]]_8-make-a-new-profile
If all the above fail then try a clean re-install of Firefox
* [[Basic Troubleshooting#w_7-reinstall-firefox]]_7-reinstall-firefox

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

Can Firefox 5 set to stop a connection and/or show a a progress bar rather than only ' loading'? I miss my version 3 after updating.

Can Firefox 5 set to stop a connection and/or show a a progress bar rather than only ' loading'? I miss my version 3

You can use this extension.
*Status-4-Evar: https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/

I have a iPhone 4 that will not stop resetting itself on its own this is my fourth phone and the second to have this problem

I have a iPhone 4 that will not stop resetting itself on its own this is my fourth phone and the second to have this problem. I have AT&T so I need to post here instead of actually being held to get help on a Sunday night. this is a extremely frustrating situation as I count on this phone for business.

Are you restoring your phone from a previous back up? If so there could be a problem within the back up. Try restoring your phone as a new device and then manualy reinstall all apps.

Firefox 4.0 will not find update to 4.0.1, add-ons for 4.0.1 will not run

30 May 2011, 18:22h UTC
Downloaded 4.0 UK-edition on my laptop, the 4.0 US-edition on my desktop, and the 4.0 UK-edition on a 2nd laptop.
On mine, updates to 4.0.1 are not found, some add-ons were taken off, as incompatible, that ran on the 4.0 on my desktop (and weren't on the 2nd laptop). Add-ons, now already even compatible with 4.0.1 (running on the 2nd laptop) will not run as 'incompatible' with 4.0 (though listed on the add-ons site as compatible.
It has stopped telling me that 'something' is pretending to be an update from Firefox (whatever that 'something' be?) since setting the browser to updating manually, but asking me first what to do. All currently installed add-ons have not asked me for some time (though on other computers), and also report as fully up-t0-date.
Ergo: Neither Firefox 4.0 nor any installed add-ons update correctly.
Didn't crash, though it 'likes' doing that after printing (always Badly! with dreadful printing options/previews), leaving two tabs (rather than the one before), both of which only can be shut from their context menus. Crash reports have been sent with same email address, but not been answered. This browser has all the qualities of a Beta-release and needs some serious overhauls (it's also not very new or much safer!).
Example for an add-on that won't install on 4.0, but will under 4.0.1: CookieMonster - which is desperately needed, given your browser still suffers from minimal, insufficient cookie management, incl. lists of domains that wish to set 'another' cookie when no cookies are as yet, allegedly, sitting on the computer.

I've since updated manually to 4.0.1, but haven't yet tried the full uninstall version, because I have to export plenty of settings first (and/or manually copy them). Also means I'd have to start from scratch with many customizations in No Script.
That said, I'll try the 'Safe Mode' option tonight, thank you :-)!
If I have to uninstall the whole shebang, I'd be more tempted to go back to 3.6.x until a few more of 4's teething problems (e.g. the messy print dialogues, particularly preview, which regularly doesn't even work) have been tackled.
Thanks-1M! for now - keep you posted.

Graphical errors. The Address dropdown box is blacked out, and goes normal when highlighted, tabs are blacked out, buttons are half missing etc etc. This ONLY happens in firefox, reinstalled and turn all add-ons off and it persists.

Graphical errors. The Address dropdown box is blacked out, and goes normal when highlighted, tabs are blacked out, buttons are half missing etc etc. This ONLY happens in firefox, reinstalled and turn all add-ons off and it persists.

'''''thedanbot''''':
I am not sure that your image matches '''''Apoth's''''' description as I interpret it.
Have you tried Firefox Safe Mode to see if an Add-on is causing your problem?
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]

Why is Firefox intruding and sending updates when auto updates are turned off? This constant update wreaks havoc with add-ons

Why is Firefox intruding and sending updates when auto updates are turned off? This constant updating wreaks havoc with add-ons
Why is Firefox violating my computer?

I left "automatic updates" for Firefox UNCHECKED and left download when updates are found UNCHECKED. " Ask me wha I want to do" is CHECKED.
In English, that means don't automatically update and if updates are found ASK.
It does NOT mean ignore all the instructions and download!

Firefox process does not stop. Reset Firefox and Restart with Add ons disabbled is also not working.

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