Firefox prompts me to update. when i do, it will not allow internet connection.

Firefox will prompt me to update. After the installation is complete, I cannot connect to the internet. I've checked the firewall and this is an allowed program. I do not have any proxy settings specified in firefox. I have to restore the earlier version before internet connection is allowed. How do I update firefox without having this problem?

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
http://kb.mozillazine.org/Browser_will_not_start_up
http://kb.mozillazine.org/Error_loading_websites

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HT200189 Updated 10.9.1 but will not allow me to install VPN Update

Updated OS X to to v. 10.9.1 and restarted computer twice, but will not allow me to select a destination for VPN Update for OS X Server software; error says "VPN Update for OS Server can't be installed on this disk (MacIntosh HD). This volume does not meet requirements for this update.
I also updated OS X Server from the App Store to latest 3.0.1. and still does not allow me to install the VPN update.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Why does Firefox keep updating when it knows it will not be compatible with extensions and plugins?

firefox now will not let me run videos or my birthday e-cards. i tried all of their solutions as much as i could but am not even vaguely a techie at 61.
why do the insist on updates that render stuff i use daily useless? why do I have delete or downgrade stuff to get things to work? this is total nonsense.
i may leave firefox for anything else given this CONSTANT issues..nearly every update something is now not compatible..folks are not happy, firefox. i know i am not.
ISSUE: videos and e-cards do not work. period. i have downgrade flash and messed with realplayer to no avail.
HELP and SUGGESTIONS please

PLEASE POST IN YOUR OWN NEW THREAD.
This is getting complicated. Flash Player problems are not necessarily the only subject of this thread and it is a solved thread so it would be best to open a new question.
The situation changes as new versions of Firefox and FlashPlayer are released, and both have updated within the last few days.
Regarding FlashPlayer problms with Flash 11.3 there appear to be three problems
* Real Player - that is best dealt with as a separate problem - so a first question has to be are you using Real Player and if so does that include video recording/downloading features ?
* Protected mode <br/> Many problems on Windows Firefox relate to the use of protected mode by the Flash Payer 11.3 . Also note this is an issue only affecting recent Windows OS s .
*Protected mode setting <br/> it is possible to set this or unset it manually, it is also possible for installers to set or unset this so not only the version, but where you obtain it and what the installer is can make a difference.
The security level of these versions also needs considering, remember protected mode is itself a security enhancement.

I have a 2008 macbook and everything is to date except Adobe Flash player which I can no longer download. When i try, it will not allow me to push "install." Is there another product I can use or is there a way to install this? I am using Firefox 4.0 btw.

For some reason my adobe flash player will not load or reinstall. I keep getting a screen from adobe that says quit or intall but there is no button for the install to push. Only the quit is useable. I want to be able to view video but can't. Does this have to do with Firefox 4? I have deleted multiple unable to be downloaded installs or misinstalls of adobe flash player. Help!

Start here.

FF will not hold internet connection settings when closed

Since upgrading to FF4 and subsequently to FF5:
Each day, after booting my system and starting FF, I have to go i nto preferences to reset the internet connection to 'no proxy'. FF defaults to a manual proxy config when closed. The network connection setting of 'no proxy' just won't hold when FF closes.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
http://kb.mozillazine.org/Browser_will_not_start_up
http://kb.mozillazine.org/Error_loading_websites

HT201210 just done update and now my phone will not allow me to input passcode

update came up on phone, updated wirelessly as requested now phone is speaking when i touch passcode the numbers i am inputting but will not unlock screen.

Hey dfrederick1,
Thanks for the question. I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks,
Matt M.

After updating Firefox, it continues to prompt me to download the new version and will not allow me to open a window.

I would love to use Firefox for my browser, but every time I update either that or Windows, I have problems with my computer. Are the two simply incompatible? Is there anything I can do to get my Firefox working again?

I would love to use Firefox for my browser, but every time I update either that or Windows, I have problems with my computer. Are the two simply incompatible? Is there anything I can do to get my Firefox working again?

Firefox 17.1 after updating from 16.0.2 will not navigate to ANY site unless I run it in compatibility mode(XP SP 3 works).

I had this issue with 16.0.0 as well and had to revert to 15.0.0, 16.0.1 worked without issue though.
And now it does it again.
Once I updated and restarted, it reopened the sites I had open except Facebook.com(it was blank), but would not navigate anywhere else, and refreshing did nothing to the pages that were open. Clicking a link made the screen go white(blank) and the refresh button would flash(changing from Refresh to Stop and back to Refresh) quickly.
Of course my internet is working fine hence this post, and both Chrome and IE9 are able to navigate.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

My firefox is running in the background, unvisible. It will not allow me to uninstall/ reinstall because it says it is running. I cannot create a new profile because it says that firefox is running? How do I fix this??

I have tried restarting my computer, tried uninstalling, tried reinstalling but it always tells me that Firefox is open and running. When I select the task manager, there is no "firefox" under process. I have tried checking to make sure that the "read only" box is not checked under the profile properties. it seems like my only option now is to create a new profile. However, the profile manager won't even come up because it says firefox is running in the background. So frustrating!

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
You can force Firefox to create a new default profile if you remove the profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
You can find that file here:
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT1923 The last update caused a problem that will not allow I tunes to open. It says MSVCR80.dll not installed. Then shows Error 7(Windows error 126). I have tryed to fix it but it will not fix problem.

The last upgrade for I Tunes on my Windows 7 PC was almost done when it showed error. I atempted to redownload and then when trying to reopen I Tunes it shows that the MSVCR80.dlll is missing and then a second message that states Error 7 (Windows error 126). It has told me to reinstall I tunes, which I have done many times with no sucess. All previous versions have never been a problem.

Hey Barry229!
I have an article for you that will help you troubleshoot this issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I updated Firefox 2 the newest free version and my bookmarks were lost. It will not allow me to add bookmarks either.

When I updated firefox none of my bookmarks were kept and it will not allow me to post any bookmarks. I get a message saying an error occurred try again later. I use Vista as my OS.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

Why is Firefox intruding and sending updates when auto updates are turned off? This constant update wreaks havoc with add-ons

Why is Firefox intruding and sending updates when auto updates are turned off? This constant updating wreaks havoc with add-ons
Why is Firefox violating my computer?

I left "automatic updates" for Firefox UNCHECKED and left download when updates are found UNCHECKED. " Ask me wha I want to do" is CHECKED.
In English, that means don't automatically update and if updates are found ASK.
It does NOT mean ignore all the instructions and download!

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
== This happened ==
A few times a week
== Not sure when it statrted

Hi.
When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
#run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
#update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
#disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
#enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
#you're done! You've fixed your problems with problematic add-ons.
Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
#do a virus/malware check on your computer. If this doesn't fix it, proceed;
#disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
#check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
#check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. How can I resolve this?

Question
When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. When I swap to private browsing firefox allows me to anter the website address directly into the location bar - but this is a slow [prcess to swap back and forth - also by dint of using private browsing I loose my website information.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

Firefox prompts me to update. when i do, it will not allow internet connection.

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