Firefox PT v3.5.3 upgrade to v5 Windows XP - uninstall failure and install failure

I am using Firefox Portuguese version. I have tried upgrading to version 5. The first step is automatic uninstall of version 3.5. Although the computer restarts v3.5 is not removed. I have tried to uninstal manually, through control panel, but this also does not work Any suggestions?

Hi Rixander,
Thank you for your reply.  I do not think I have explained my questions well.
1/  I have run updates every morning.  This morning there were 2.
2/  I did not run the update that caused the error "Upgrade to Windows 10 Home                               Failed      Important    8/5/2015".
3/  What system or process caused this this entry?
Until I clearly understand what is going on, I am going to do nothing.  Window 8.1 is working well.
Cheers,
Bob Rixander wrote:you can try again but i suggest you do a few at a time than all at once some of windows update may not work all at once because some of them in the group maybe done after you finished others and in some cases you need to restart your pc which you may not always get a restart and i would do that manually just to be in case i can get more MsUpdates"btw you can use this route - click on the start menu and select " settings " and you will see  " Update & Secruity " and select that and you can check your updates from Microsoft  good luck  

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